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All Journal JURNAL ILMIAH MANAJEMEN & BISNIS JURNAL PENGABDIAN KEPADA MASYARAKAT Al Ishlah Jurnal Pendidikan Jurnal Penelitian Pendidikan IPA (JPPIPA) NISBAH: JURNAL PERBANKAN SYARIAH Jurnal Mantik Jurnal Manajemen Bisnis Eka Prasetya Didaktik : Jurnal Ilmiah PGSD STKIP Subang Target : Jurnal Manajemen Bisnis Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences International Journal Of Science, Technology & Management (IJSTM) Insight Management Journal Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (JASMIEN) JaManKu : Jurnal Manajemen dan Kewirausahaan International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK) ProBisnis : Jurnal Manajemen Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Inovatif: Jurnal Ekononi, Manajemen, Akuntansi, Bisnis Digital dan Kewirausahaan Jurnal Ilman: Jurnal Ilmu Manajemen BISMA Cendekia ATHENA: Journal of Social Culture and Society Jurnal Ekonomi Bisnis Digital Journal of Management, Entrepreneurship and Tourism Journal of Innovative and Creativity Jurnal Ekonomi Bisnis Digital Jurnal Ekonomi, Manajemen, Akuntansi Outline Journal of Economic Studies
Muhammad Fauzan Azhmy
Universitas Harapan Medan
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Pengaruh Penggunaan Pembelajaran Multimedia dan Kecerdasan Emosional Terhadap Hasil Belajar Siswa SMA PAB 4 Sampali Nuanda Fauzi; Muhammad Fauzan Azhmy; Fajar Pasaribu; Anggia Arif
Athena: Journal of Social, Culture and Society Vol. 1 No. 1 (2023): January 2023
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1268.848 KB) | DOI: 10.58905/athena.v1i1.2

Abstract

Sekolah Menengah Atas (SMA) PAB 4 Sampali merupakan sekolah menengah atas yang berada di Kabupaten Deli Serdang Sampali terus berupaya menciptakan lulusan pelajar yang terbaik di Deli Serdang. Bersaing dengan sekolah lain dalam menciptakan lulusan terampil dan berprestasi. Hasil observasi di SMA PAB 4 Sampali pada kelas XI jurusan IPA dan IPS diperoleh bahwa hasil belajar siswa belum maksimal. Hal ini terlihat dari rata-rata nilai rapor Tengah Semester tahun pelajaran 2022/2023 yang masih jauh di bawah rata- rata yang ditetapkan Sekolah. Berdasarkan hasil observasi tidak tercapainya nilai rata-rata siswa pada standar yang ditetapkan diperkirakan pada saat proses pembelajaran siswa masih kurang memiliki rasa percaya diri. Hal ini terlihat dari tidak ada respon siswa untuk bertanya saat diperintahkan oleh guru. Saat pembelajaran, kerja sama antar siswa relative pasif yang berarti belum terbangun dengan baik. Kedisiplinan siswa juga masih kurang terlihat dari kebiasaan siswa datang terlambat ke sekolah dan ke dalam kelas. Sehingga dapat disimpulkan bahwa hasil belajar siswa kurang baik. Tujuan penelitian ini adalah untuk mengetahui: (1) Pengaruh penggunaan pembelajaran multimedia terhadap hasil belajar, (2) Pengaruh kecerdasan emosional siswa terhadap hasil belajar siswa. (3) Pengaruh penggunaan pembelajaran multimedia dan kecerdasan emosional siswa terhadap hasil belajar siswa. Populasi penelitian ini adalah siswa kelas XI SMA PAB 4 Sampali. Sampel penelitian ini sebanyak tiga kelas yaitu 1 kelas jurusan IPA (n=30) dan 2 kelas jurusan IPS (n= 54). Teknik analisis data dalam penelitian ini adalah analisis regresi linier berganda dengan hasil penelitian sebagai berikut. Variabel pembelajaran multimedia dan kecerdasan emosional berpengaruh positif dan signifikan terhadap hasil belajar siswa. Variabel pembelajaran multimedia merupakan variabel yang paling berpengaruh signifikan terhadap hasil belajar siswa
BUSINESS SUCCESS AS SEEN IN THE FRAMEWORK OF BUSINESS MOTIVATION AND INNOVATION ABILITY (CASE STUDY OF SYAHARANI NURSING HOME BUSINESS) Muhammad Fauzan Azhmy; Muller Tamba; Nadya Wardani Nduru
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 5 (2026): October
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze business success in terms of business motivation and innovation capabilities at Syaharani Nursing Home. The study used a qualitative approach with a case study design. Data were obtained through in-depth interviews, documentation, and literature review. Research informants consisted of the owner, operational manager, employees, and customers. Data were analyzed through data collection, data reduction, data presentation, and conclusion drawing. NVivo 12 Pro was used to organize, map, and visualize the interview results. Data validity was tested through triangulation of sources, techniques, and time. The results showed that business motivation drives the commitment of the owner and employees to maintain service quality, build relationships with customers, and maintain operational sustainability. Innovation capabilities are seen in the development of natural-based products, service diversification, the use of digital recording systems, and employee training. NVivo analysis shows the interconnectedness of the themes of service, training, employees, quality, satisfaction, and customer relationships. Strong motivation and continuous innovation contribute to operational efficiency, customer satisfaction, loyalty, reputation, and business competitiveness. These findings confirm that the success of Syaharani Nursing Home is formed through a combination of business drive, the ability to understand customer needs, human resource development, and consistent service updates.
Building Customer Loyalty Through Customer Satisfaction Influenced by Social Media Marketing, Service Quality and Experiential Marketing Ice Carlianti; Syahyunan Syahyunan; Muhammad Fauzan Azhmy
Journal of Management Entrepreneurship and Tourism Vol. 2 No. 2 (2024): July, Journal of Management Entrepreneurship and Tourism
Publisher : Sumber Belajar Sejahtera

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61277/jmet.v2i2.84

Abstract

This research aimed to investigate the impact of social media marketing, service quality, and experience-based marketing on consumer satisfaction and loyalty in the hospitality industry, specifically at Villa Kembali in Seminyak, Bali. The study involved 161 guests selected as respondents using the accidental sampling method and the Slovin formula. Data was collected through questionnaires and analyzed using the PLS-SEM approach. The results revealed that customer loyalty can be fostered through customer satisfaction and effective marketing strategies via social media or creating memorable guest experiences. On the other hand, customer satisfaction can be influenced by providing high-quality service, unique experiences, and utilizing social media for marketing purposes. The study also highlighted the importance of service quality in building and retaining customer loyalty. These findings can be valuable for the management of Villa Kembali in formulating strategies to enhance customer satisfaction and loyalty through social media promotions and top-notch services, as well as creating unforgettable experiences for their guests.
The effect of Service Quality on Outpatient Satisfaction at RSAU Lanud Sulaiman Bandung Oktavia Sasmita; Muhammad Fauzan Azhmy; Syahyunan Syahyunan
Journal of Management Entrepreneurship and Tourism Vol. 2 No. 2 (2024): July, Journal of Management Entrepreneurship and Tourism
Publisher : Sumber Belajar Sejahtera

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61277/jmet.v2i2.85

Abstract

This type of research is quantitative research with survey methods, a cross sectional approach, and an explanatory research level. Data was obtained by respondents by filling out questionnaires using closed questionnaire techniques. With five dimensions of service quality as independent variables and patient satisfaction as the dependent variable. The population in this study were outpatients at RSAU Lanud Sulaiman, Bandung. The sample used was 94 people. The analysis used is descriptive analysis and inferential analysis which includes: multiple linear regression analysis, T test, F test, and coefficient of determination. The research results show that service quality in terms of tangible, reliability, responsiveness, assurance and empathy dimensions together (simultaneous) have a positive and significant effect on patient satisfaction . The multiple linear regression equation shows the variable relationship pattern.  The partial analysis results show that the variable reliability with P value of 0.00<0.05, responsiveness with  P value of 0.027<0.05, assurance with  P value of 0.000<0.05 and empathy with  P value of 0.000<0.05 which shows positive and significant influence on patient satisfaction, however tangible variables have a positive but not significant influence on patient satisfaction, as indicated by the P value 0.324>0.05. The results of the Standardized Coefficient Beta test show that the variable that has the most dominant influence on patient satisfaction is the empathy variable with  β value of 0.691. Meanwhile, the coefficient of determination test shows that service quality influences patient satisfaction by 87.6%, and the remainder is influenced by other factors not studied.
The Effect of Motivation, Competence, Compensation on Employee Performance with Organizational Culture as A Moderating Variable Mohammad Arsani; Syahyunan Syahyunan; Muhammad Fauzan Azhmy
Journal of Management Entrepreneurship and Tourism Vol. 3 No. 1 (2025): January, Journal of Management Entrepreneurship and Tourism
Publisher : Sumber Belajar Sejahtera

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61277/jmet.v3i1.162

Abstract

Motivation, Competence, Compensation, and Organizational Culture have a great influence on the Employee Performance of PT. Adi Dharma Abadi. These four variables prove that this study aims to analyze the influence of motivation, competence, and compensation on employee performance with organizational culture as moderating variables in PT. Adi Dharma Abadi Bogor Regency. The study was conducted at PT. Adi Dharma Abadi Bogor Regency took 35 employees as the research sample, which was calculated using an equation formula through an interaction test often referred to as Moderated Regression Analysis (MRA) with a total population of 35 employees at an error margin of 2.5 %, for the data collection techniques, questionnaires, interviews, and observations. The data is processed using the SPSS version 26 application. The test data used in this research are reliability tests, validity tests, statistical tests, and classical assumption tests. The results of this study show that Motivation, Competence, Compensation, and Organizational Culture have a positive and significant influence on Performance.
Analysis of Implementing Core Moral Values on Employee Work Motivation in the Main Directorate PT. Pupuk Sriwidjaja Palembang Raden Rahman; Muhammad Fauzan Azhmy; Syahyunan Syahyunan
Journal of Management Entrepreneurship and Tourism Vol. 3 No. 1 (2025): January, Journal of Management Entrepreneurship and Tourism
Publisher : Sumber Belajar Sejahtera

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61277/jmet.v3i1.164

Abstract

This study aims to analyze the implementation of moral core values in employee work motivation at the Main Directorate of PT PSP. The research method used is qualitative with a descriptive approach. Data were obtained through observation, in-depth interviews, and document analysis. The results showed that implementing AKHLAK core values is important in increasing employee work motivation. Employees who internalize moral core values tend to be more dedicated, have integrity, and collaborate. The practical implication of this research is the need for companies to strengthen the implementation of AKHLAK core values in organizational culture to improve employee performance.
User Satisfaction Analysis of SMOPI Application: The Role of User Interface, Perceived Ease of Use, and Behavioral Intention at the Irrigation Engineering Center - Ministry of Public Works and Public Housing Azharul Iman; Muhammad Fauzan Azhmy; Rini Indahwati
Journal of Management Entrepreneurship and Tourism Vol. 3 No. 1 (2025): January, Journal of Management Entrepreneurship and Tourism
Publisher : Sumber Belajar Sejahtera

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61277/jmet.v3i1.166

Abstract

This research analyzed how the user interface, perceived ease of use, and behavioral intention impact user satisfaction with the SMOPI application based on the technology acceptance model. A quantitative survey using a cross-sectional design collected data from application users through sampling. Structural equation modeling with SMARTPLS analyzed the results. The findings demonstrated that the user interface significantly influenced satisfaction, with a path coefficient of 0.645 and P-value of 0.021, indicating a comfortable and relevant interface enhances satisfaction. However, perceived ease of use and behavioral intention did not significantly impact satisfaction, recording path coefficients of -0.015 (P-value 0.947) and 0.189 (P-value 0.591), respectively. In closing, the user interface emerged as the most consequential factor in determining satisfaction with the SMOPI application. Optimizing features to align with consumer needs while refining the design were recommended to boost satisfaction overall. Adopting the technology acceptance model in this research provided useful insights into user acceptance and the satisfaction-influencing elements.
Analysis of The Influence of Visible Safety Leadership and Job Satisfaction on Safety Work Performance at PT. Solusi Bangun Indonesia Tbk Pabrik Cilacap Sugiarto Sugiarto; Syahyunan Syahyunan; Muhammad Fauzan Azhmy
Journal of Management Entrepreneurship and Tourism Vol. 3 No. 1 (2025): January, Journal of Management Entrepreneurship and Tourism
Publisher : Sumber Belajar Sejahtera

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61277/jmet.v3i1.168

Abstract

This research aims to analyze the influence of visible safety leadership and job satisfaction on safety work performance at PT. Solusi Bangun Indonesia Tbk Cilacap Factory. This research uses quantitative research methods with descriptive and analytical approaches. The research subjects were employees and contractors of PT. Solusi Bangun Indonesia Tbk Cilacap Factory involved in overhaul activities. Data collection was carried out randomly through questionnaires, interviews and observations. Research data was analyzed using quantitative statistical test techniques and then described in detail based on the results of each test. The research results show that work accidents at PT. Solusi Bangun Indonesia decreased during the 2023 overhaul activities due to its leadership role in ensuring workplace safety during these activities. This research highlights how visible leadership behavior in the field, or visible safety leadership and job satisfaction, contributes to increasing safety work performance. The Regression and Correlation Test Method used to analyze the data shows that 76.4% of safety work performance is influenced by visible safety leadership and job satisfaction, while the rest is influenced 23,6 % by other factors. These results confirm that leadership behavior that is proactively involved and visible in the field and high job satisfaction in implementing safety has a significant impact on safety performance, which ultimately contributes to a safer work environment for all workers.
Identification of The Relationship Between Behavioral Theory And Nurses' Intention in Documenting Nursing Care Using The Theory Of Planned Behavior in The Integrated Inpatient Care Unit Building A RSCM Dwi Sartika; Muhammad Fauzan Azhmy; Syahyunan Syahyunan
Journal of Management Entrepreneurship and Tourism Vol. 3 No. 1 (2025): January, Journal of Management Entrepreneurship and Tourism
Publisher : Sumber Belajar Sejahtera

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61277/jmet.v3i1.169

Abstract

Nursing documentation is an important aspect of health services. This study aims to analyze the perception of nurses in RSCM regarding the importance of documentation, attitudes towards documentation, and factors that affect documentation practices. This study used a quantitative descriptive design with a cross-sectional approach. The research sample is all nurses at RSCM. Data collection was carried out through questionnaires. The results of the study show that most of the nurses in Building A RSCM strongly agree with the importance of nursing documentation and realize that good documentation can improve the quality of patient service. This is indicated by the r-table ≥ calculation with 15 items that have been declared valid. With KMO values of 0.772, 0.696, and 0.624 above 0.5 with a significance value (Sig.) of 0.000. In addition, there is a positive correlation between subjective norms and attitudes. The relationship between attitudes and subjective norms is quite strong. The majority of nurses also have a positive attitude towards documentation, such as being confident, consistent, and having good intentions. Factors that influence documentation practices include: a supportive work environment, availability of assistive devices, sufficient time, and support from colleagues. Integrated inpatient nurses in Building A of RSCM have a high awareness of the importance of nursing documentation. Positive attitudes and support from the work environment are important factors in improving the quality of documentation. However, there are still several obstacles that need to be considered, such as limited time and lack of priority in documentation.
Analysis of the Influence of Dental and Oral Health Services on BPJS Patient Satisfaction at Kaliwungu Kendal Health Center Erna Budhi Kismiaryani; Muhammad Fauzan Azhmy; Fajar Pasaribu
Journal of Management Entrepreneurship and Tourism Vol. 3 No. 1 (2025): January, Journal of Management Entrepreneurship and Tourism
Publisher : Sumber Belajar Sejahtera

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61277/jmet.v3i1.184

Abstract

The Kaliwungu Kendal Community Health Center provides comprehensive dental services with competent dental professionals. However, the service is still not optimal due to several patient complaints, such as waiting to see the dentist, waiting even after the dentist has arrived, not receiving immediate attention, a limited number of visits, etc. Creating quality services will undoubtedly lead to satisfaction among health service users. This study aims to determine the quality of service toward the satisfaction of BPJS patients at the Kaliwungu Kendal Community Health Center. The method used in this research is a quantitative analytical survey method with a cross-sectional study design. Data was collected with a sample size of 80 BPJS patients selected through sampling. The variables used in this study include the independent variable, service quality (X), and patient satisfaction (Y) as the dependent variable. The statistical analysis used in this study included a chi-square test and logistic regression. The results of the study show that all variables in the quality of dental and oral health service, including physical appearance, reliability, responsiveness, assurance, and empathy, have a positive and significant effect on patient satisfaction at the Dental Polyclinic of the Kaliwungu Kendal Community Health Center, with a p-value < 0.05. The tangible dimension has the most dominant effect, with a significant influence (exp(B)OR 18.259), followed by empathy (exp(B)OR 11.102), reliability (exp(B)OR 7.627), and assurance (exp(B)OR 5.091). However, responsiveness obtained the lowest satisfaction percentage compared to the other dimensions, with a value of (exp (B) OR 4.474).
Co-Authors Adelia Lestari Purba Adri Arianty Ahmad Fadli Andi Andi Anggia Arif Anggiat M. Situmeang Arasy Ayu Setiamy Arbie Yusril Dalimunthe, Arbie Ardiaz Zidane Dzikrillah Audia Junita Aulia Arief Nasution Aulia Arief Nasution Azharul Iman Bagus handoko Bunga Aditi Daniel Dita Oktavia Wijaya Dwi Sartika Dzikrillah, Ardiaz Zidane Erna Budhi Kismiaryani Fajar Pasaribu Fajar Pasaribu Ferdinansyah, Hendy Fika Shoufika Hafriz Rifki Hafas Halim Dinata Handayani, Sri Putri Hendra Syahputra Hendy Ferdinansyah Hendy Ferdinansyah Herliza Syafiana Ice Carlianti Ilham Mubaraq Ritonga, Ilham Mubaraq Iman Indrafana KH Iskandar, Agung Nugraha Ivan Suaidi Lilis Yolanda Maranata Kevin Tampubolon Mohammad Arsani Muller Tamba Muller Tamba Nadya Wardani Nduru Nafisa Rokhilla Haris Lubis Nahrisah, Ezzah Nasib Nuanda Fauzi Oktavia Sasmita Pinta Nailah Lubis Pitono Purba, Daniel Gaolan Qonita Ray Raden Mohamad Herdian Bhakti Raden Rahman Ratih Amelia Ray, Qonita Refinda deschamp sembiring RINI INDAHWATI Rizky Putri Wardani Ronny Vickyh Ifanni Ar Sadri, Ali Sapri M Yahya Sarah Imelda Saskia Shahnaz Nabila Sri Putri Handayani Sri Putri Handayani Sugiarto Sugiarto Suginam Suginam Syahyunan Syahyunan Syahyunan Syahyunan Tapi Rondang Ni Bulan Teguh Setiawan Toha Afifi Tri Nur Ningsih Tyus Windi Ayuni Veronika Leticia Veronika Leticia