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All Journal Jurnal Simantec JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Sistem Informasi, Manajemen, dan Akuntansi (SIMAK) Infotekmesin JITU : Journal Informatic Technology And Communication Akrab Juara : Jurnal Ilmu-ilmu Sosial ABDI SABHA (Jurnal Pengabdian kepada Masyarakat) Jurnal Penelitian Sistem Informasi Jurnal Ilmiah Nusantara Jurnal Rekayasa Informasi Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika Switch: Jurnal Sains dan Teknologi Informasi Merkurius: Jurnal Riset Sistem Informasi dan Teknik Informatika Mars: Jurnal Teknik Mesin, Industri, Elektro dan Ilmu Komputer Uranus: Jurnal Ilmiah Teknik Elektro, Sains dan Informatika Saturnus: Jurnal Teknologi dan Sistem Informasi Teknofile, Jurnal Sistem Informasi
Ito Setiawan
Unknown Affiliation
Religion Aerospace Engineering Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Social Sciences

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Implementasi Data Mining untuk Analisis Data Penjualan dengan Menggunakan Algoritma Naïve Bayes : (Studi Kasus : KPRI Kokarnaba Baturraden) Lifa Sholiah; Ito Setiawan; Abdillah Teguh Permana; Iqbal Yusuf Azhari; Wakhid Sayudha Rendra Graha Alrashid
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 6 (2024): November: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i6.475

Abstract

KPRI KOKARNABA Baturraden faces challenges in managing increasingly complex sales data, particularly in identifying the most in-demand products to maximize profit. This study aims to analyze sales patterns using the Naïve Bayes algorithm as a probability-based classification method. The collected sales data were analyzed to identify categories of best-selling and less popular products within the cooperative. The results indicate that the Naïve Bayes algorithm has an accuracy rate of 77.56% in predicting product categories. This research is expected to assist the cooperative in optimizing stock management and improving member satisfaction.
Evaluasi Tingkat Kematangan Sistem Informasi Rumah Sakit Menggunakan Information Technology Infrastructure Library Versi 3 : Studi Kasus : Rumah Sakit Amanah Sumpiuh Aniec Anafisah Pratiwi; Adhim Tanfitra; Umar Abdul Abid; Ito Setiawan
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 6 (2024): November: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i6.479

Abstract

Hospital Information System (HIS) is an important component in supporting effective and efficient health services. Evaluation of the maturity of information systems is needed to ensure that the implementation of SIRS is in accordance with the standards and needs of the organization. This study aims to evaluate the maturity level of information systems at Amanah Hospital using the Information Technology Infrastructure Library (ITIL) version 3 framework, specifically in the Service Operation domain. The research method uses a quantitative approach with data collection through questionnaires distributed to respondents involved in managing information systems. The evaluation was carried out on five subdomains, namely Event Management, Incident Management, Request Fulfillment, Problem Management, and Access Management. The results showed that the maturity level of the Amanah Hospital information system was at level 3.81 (Managed), with the highest value in the Incident Management and Access Management subdomains (4.00), while the lowest value in Event Management and Request Fulfillment (3.66). Based on these results, several improvements are recommended including the development of an integrated monitoring system, strengthening operational procedures, improving HR competencies, and implementing more structured periodic evaluations to achieve an optimal level of maturity.
Evaluasi Kinerja Media Sosial Instgram Dalam Menyebarkan Informasi Studi Kasus : Akun Instagram Universitas Amikom Purwokerto Lailatur Rochmah; Kusumas Astri Anggraeni; Farah Fadhilah; Ririt Farihatul Kamilah; Ito Setiawan
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 3 No. 1 (2025): Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v3i1.606

Abstract

Information technology has changed the way educational institutions interact. Instagram, one of the visual-based social media platforms, has become a strategically used platform to create image, increase interaction, and disseminate information. Instagram is a tool used by Amikom Purwokerto University to disseminate information, both academic and non-academic, to students and the general public. However, problems such as unattractive format, inconsistent accuracy, and suboptimal delivery speed have been faced by the campus. The End-User Computing Satisfaction (EUCS) method was used in this study to evaluate the performance of Amikom Purwokerto University's Instagram account. Content, accuracy, format, ease of use, and timeliness are the five dimensions used to assess. The results showed an overall good level of satisfaction; the content dimension had the highest mean score (3.86), while the timeliness dimension had the lowest mean score (3.46).In this study, the researchers found that social media account managers at Amikom Purwokerto University can use strategic recommendations to improve the effectiveness of information dissemination. The findings can also be used as a reference for other educational institutions to use social media as a more interactive and responsive communication tool.
Implementasi Learning Management System sebagai Solusi Pembelajaran Materi Kepalangmerahan Menggunakan Metode KMSLC Dafa Arta Anggara; Rahmat Aji Prasetyo; Ghois Abdullah Akmal; Ito Setiawan
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 3 No. 1 (2025): Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v3i1.635

Abstract

This study aims to develop a Learning Management System (LMS) for kepalangmerahan management education in the Indonesian Red Cross Youth at SMK Wiworotomo Purwokerto The methodology employed is the Knowledge Management System Life Cycle (KMSLC) with the Meyer and Zack cycle approach, along with the spiral knowledge model by Nonaka and Takeuchi. Network infrastructure involves the internet, wireless access points, and private internet networks. Hardware and software include android devices with browser applications. Resource and data identification is carried out through discussions, interviews, and data entry, utilizing sources from PMR trainers, the Indonesian Red Cross website, and scholarly literature. The Knowledge Management (KM) team consists of PMR trainers, LMS developers, administrators, and PMR members. The system is implemented using WordPress and the TutorLMS plugin, with verification and validation testing conducted through black box testing. The research results demonstrate the successful development of the kepalangmerahan management education LMS in PMR SMK Wiworotomo Purwokerto, with a specific focus on disaster management education materials. This study contributes to improving effective learning access within PMR.
Analisis Tingkat Kepuasan Pengguna Sistem Informasi Perpustakaan Dengan Pendekatan Pieces Framework Ari Fattah Fuaddin; Fisabilla Tidar Yoga Pratama; Fakhrul Akif Maulana Putra; Ito Setiawan
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 3 No. 1 (2025): Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v3i1.665

Abstract

This study aims to analyze the level of user satisfaction with the Library Information System using the PIECES Framework approach. This method includes six main indicators: Performance, Information, Economics, Control and Security, Efficiency, and Service. Data were collected through questionnaires distributed to 30 respondents consisting of library managers and users. The results showed that all indicators were SATISFIED with an average satisfaction score of 3.46. The Control and Security indicator obtained the highest score with a value of 3.93, while Service was the indicator with the lowest value, namely 3.51. In general, the Library Information System is considered to have fast, accurate, and efficient performance in supporting library management. However, there are several inputs related to service features that need to be improved, especially to facilitate new users. The results of this study confirm that the PIECES Framework is effective for evaluating user satisfaction, providing comprehensive guidance for information system analysis. The findings of the study are expected to be a reference for the development of library information systems in the future to improve service quality and operational efficiency.
Implementasi Algoritma K-Means Clustering terhadap Tingkat Kepuasan Peserta LKP Multi Talenta Komputer Purwokerto Faozan Dwiki Ramadana; Wahyu Putra Pratama; Cannes Lingga Yogario; Abdul Khohar; Ito Setiawan
Mars : Jurnal Teknik Mesin, Industri, Elektro Dan Ilmu Komputer Vol. 3 No. 1 (2025): Jurnal Teknik Mesin, Industri, Elektro Dan Ilmu Komputer
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/mars.v3i1.675

Abstract

This study aims to measure the level of participant satisfaction with learning services at LKP Multi Talenta Komputer Purwokerto. Participant satisfaction is an important indicator in assessing the effectiveness of the learning curriculum implemented. Factors such as facilities, services, and obstacles in learning become the main benchmark. Data from 54 respondents were processed using K-Means Clustering algorithm to identify the most superior and weak factors. The results of this study provide recommendations for future service improvements, in order to increase participant loyalty and learning effectiveness.
Analisis Usability Testing Menggunakan Metode System Usability Scale terhadap Kepuasan Pengguna Website Kemahasiswaan Universitas Amikom Purwokerto Feishal Azriel Arya Putra; Bibit Waluyo; Risqi Faturohman; Wahyu Dwi Purwoprasetyo; Ito Setiawan
Uranus : Jurnal Ilmiah Teknik Elektro, Sains dan Informatika Vol. 3 No. 1 (2025): Uranus : Jurnal Ilmiah Teknik Elektro, Sains dan Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/uranus.v3i1.673

Abstract

This research aims to evaluate the level of usability and user satisfaction with the Amikom University Purwokerto student affairs website using the System Usability Scale (SUS) method. This method was chosen because of its simplicity in providing reliable and fast results through a survey based on 10 statements with a Likert scale. The research respondents were active students at Amikom University, Purwokerto, who were selected using a sampling method based on the Slovin formula with a total sample of 97 respondents. Data is collected through an online questionnaire that measures aspects of convenience, satisfaction and system reliability. The analysis results show an average SUS value of 58.85, which is classified in the Marginal Low category based on the interpretation of the SUS scale. These findings indicate that the website has not fully met user expectations in terms of usability, even though it provides relevant features and services. Therefore, improvements are needed in user interface elements, navigation, and design consistency to improve user experience. This research makes an important contribution to the development of information systems in higher education by identifying weaknesses that can be improved to achieve better efficiency and satisfaction.
Perencanaan Strategi SI/TI Menggunakan Metode Ward and Peppard : Studi Kasus Cafe Ungu Arisanti Dwi Safitri; Sekar Ajeng Ramadhani; Salsa Fathaturrahma; Anastasya Yuniar; Widiyana Mustofiyah; Ito Setiawan
Saturnus : Jurnal Teknologi dan Sistem Informasi Vol. 3 No. 1 (2025): Januari: Jurnal Teknologi dan Sistem Informasi
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/saturnus.v3i1.654

Abstract

This research aims to develop strategies for SI/TI Cafe Ungu to improve operational efficiency and competitiveness. Cafe Ungu is still struggling to integrate technology, so some business processes are still done manually and are less efficient. The method used to analyze the internal and external conditions of the company, as well as the SI/TI conditions, is Ward and Peppard with a qualitative approach through interviews and observations. SWOT Analysis, Value Chain, PEST, and McFarlan Strategic Grid are components of the method used to determine the appropriate application for Cafe Ungu. The analysis results show that automated bookkeeping, web-based inventory management, and centralized POS systems can improve data accuracy and operational efficiency. Additionally, it is recommended that the customer experience be improved with a digital queue system and modern payment methods. By implementing this strategy, Cafe Ungu is expected to adapt to market changes and enhance its competitiveness. Thus, the SI/IT strategy based on the Ward and Peppard method successfully supports Cafe Ungu's long-term goals.
STRATEGI PENINGKATAN EFEKTIVITAS OPERASIONAL SISTEM INFORMASI MANAJEMEN KEPEGAWAIAN (SIMPEG) MENGGUNAKAN ITIL V3 PADA DOMAIN SERVICE OPERATION (STUDI KASUS : DINAS PERHUBUNGAN KABUPATEN BANYUMAS) Ika, Ika Komalasari; Asha Nuril Jannah; Ariska, Ariska Nurul Habibah; Ito Setiawan
TEKNOFILE : Jurnal Sistem Informasi Vol. 2 No. 11 (2024): November 2024
Publisher : PT. ZIVANA CENDEKIAWAN BANGSA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk meningkatkan efektivitas operasional Sistem Informasi Manajemen Kepegawaian (SIMPEG) di Dinas Perhubungan Kabupaten Banyumas dengan menerapkan kerangka kerja ITIL V3 pada domain Service Operation. Pendekatan ini mencakup proses Event Management, Incident Management, Problem Management, Request Fulfillment, dan Access Management. Hasil analisis menunjukkan bahwa penerapan ITIL V3 dapat mengurangi waktu downtime sistem, memperbaiki alur permintaan layanan, dan meningkatkan kepuasan pengguna. Rekomendasi strategis untuk optimalisasi layanan juga disajikan.
ANALISIS PENGUKURAN LAYANAN WEBSITE STUDENT AMIKOM PURWOKERTO DENGAN MENGGUNAKAN FRAMEWORK ITIL V4 Laela Uswatun Hasanah; Ulfa Inayatun; Titin Amelia; Ito Setiawan
TEKNOFILE : Jurnal Sistem Informasi Vol. 2 No. 12 (2024): Desember 2024
Publisher : PT. ZIVANA CENDEKIAWAN BANGSA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Website Student Amikom Purwokerto merupakan website yang digunakan dalam menunjang aktivitas mahasiswa dan dosen Universitas Amikom Purwokerto. Website Student Amikom Purwokerto membantu mahasiswa dalam melakukan proses aktivitas kuliah secara online. Masalah performa dalam validasi presensi kehadiran dan downtime pada saat pengisian Kartu Rencana Studi (KRS) sering terjadi sehingga mempengaruhi layanan website maka diperlukan evaluasi yang bertujuan supaya sistem berjalan dengan optimal dan untuk mengetahui kualitas layanan berjalan maksimal. Dalam penelitian ini berfokus pada framework ITIL V4 menyesuaikan kebutuhan dan kondisi dengan menggunakan elemen instrumen Service desk, Incident management, Service Continuity Management, dan Service Request Management. Analisis dilakukan dengan melakukan penyebaran kuesioner kepada pengguna dengan aplikasi google form. Berdasarkan hasil perhitungan maturity level didapat angka nilai 3.71 pada level 4 (Managed). Rekomendasi yang dapat diberikan pihak kampus harus selalu mengawasi setiap pengambilan keputusan sesuai dengan prosedur yang ada agar layanan sistem wesbsite Student Amikom Purwokerto dapat berjalan dengan efektif.
Co-Authors Abdillah Teguh Permana Abdul Azis Abdul Khohar Adam Satria Mahendra Adhim Tanfitra Adinda Arininta Loysiana Ahnaf Vanning Al Haq Akhmal Angga Syahputra Akto Hariawan Amanda Ayu Novitasari Anastasya Yuniar Andini Diyas Saputri Aniec Anafisah Pratiwi Anindya Fidela Anjar Sylvia Rahmawati Annisa Suci Octavia Anung Supriyadi Ari Fattah Fuaddin Arindia Nur Zahra Arisanti Dwi Safitri Ariska, Ariska Nurul Habibah Asha Nuril Jannah Astrid, Astriditiya Laila Nur Fadilah Banu Dwi Putranto Bayu Effendi Bibit Waluyo Cannes Lingga Yogario Dafa Arta Anggara Dani Khoirul Wafa Dea Lili Anggraeni Desvita, Amanda Dimas Sigit Purnomo Disi Fasa Tri Rahmawati Dita Lukitasari Diva Resti Hidayah Dwi Amelia Dwi Krisbantoro Elsa Ayunda Pratiwi Epa Latifah Erika Luthfi Afifah Excel Ervinta Desty Fadhila Intan Cahyaningrum Fahmi An Naafi Fakhrul Akif Maulana Putra Falia Nur Afifah Faozan Dwiki Ramadana Faradina Novi Lakshita Farah Fadhilah Farica Rachman, Naura Fauzan Dwicah Saputra Feishal Azriel Arya Putra Fiby Nur Afiana Fikri Aditnya Pratama Fisabilla Tidar Yoga Pratama Ghois Abdullah Akmal Gilang Satria Mahardhika Handika Anjas Himawan Hanenda Putri Zamora Hendry Kus Hermawan Ika, Ika Komalasari Iqbal Yusuf Azhari Irmawati Tri Wahyuni Jenny Juniarlie Johan Suryani Kodir Kodir Krisna Bagus Samboro Kusumas Astri Anggraeni Laela Uswatun Hasanah Lailatur Rochmah Lifa Sholiah M. Fikriyadi Maulana Mauly Chandra Gumilang Melida Ratna Utami Muhammad Amrizal Muhammad Asfari Alkaromi Muhammad Asnafi Alkaromi Naura Arum Kartika Nauralia Syifa Ayunda Nur Adiya, Az Zahra Dwi Nur Cahyani, Sinta Nurul Hani Oktafia Heng Huice Prayoga Pribadi Priyanti, Dika Putri Vidia Lestari Rahayu Linda Kusuma Rahmat Aji Prasetyo Ratri Ismayanti Rema, Rema Sekar Nuriani Retno Waluyo Retno Waluyo Rindiana Putri Natasya Ririt Farihatul Kamilah Risqi Faturohman Salsa Fathaturrahma Sekar Ajeng Ramadhani Septiana Nur Hidayah Setiana Dwi Maghfiroh Setyaningsih, Gustin Shafni Nur Hikma Sitaresmi Wahyu Handani Sri Wahyuningsih Titin Amelia Ulfa Inayatun Umar Abdul Abid Vellyn Chalista Elfanza Vita Dwi Utami Wahyu Dwi Purwoprasetyo Wahyu Putra Pratama Wahyuni, Novita Wahyuning Tyas Saraswati Wakhid Sayudha Rendra Graha Alrashid Widiyana Mustofiyah Yusmedi Nurfaizal Zanela Anania Syafikah Zhoni Zhonatan Prabowo Zuhriyatul Lubna