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All Journal Jurnal SOLMA Jurnal Review Pendidikan dan Pengajaran (JRPP) Jurnal Manajemen Pelayanan Hotel Jurnal Kepariwisataan dan Hospitalitas International Journal of English and Applied Linguistics (IJEAL) TRAVERSE - Journal of Language and Applied Linguistics Journal of Community Development and Disaster Management Al-MIKRAJ: Jurnal studi Islam dan Humaniora Edukasia: Jurnal Pendidikan dan Pembelajaran Abdimas Indonesian Journal Jurnal Abdi Masyarakat Jurnal Ilmiah Pariwisata dan Bisnis Pariwisata Budaya: Jurnal Ilmiah Pariwisata Agama dan Budaya Journal of Business on Hospitality and Tourism Journal of Innovative and Creativity
Kadek Feni Aryati
Institut Pariwisata Dan Bisnis Internasional
Religion Arts Humanities Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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PERBANDINGAN EFEKTIFITAS METODE PEMBELAJARAN LECTURING, PROBLEM BASED LEARNING SERTA PROJECT BASED LEARNING TERHADAP KEMAMPUAN BERBICARA BAHASA INGGRIS MAHASISWA DIII PERHOTELAN DI INSTITUT PARIWISATA SERTA BISNIS INTERNASIONAL Aryati, Kadek Feni; Darmayanti, Putu Sri; Aprinica, Ni Putu Isha
Jurnal Review Pendidikan dan Pengajaran Vol. 7 No. 4 (2024): Vol. 7 No. 4 Tahun 2024
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jrpp.v7i4.35766

Abstract

Bahasa Inggris memegang peran penting pada industry pariwisata serta perhotelan. Kemampuan berbicara bahasa Inggris di program studi Diploma III Perhotelan di IPBI sangat penting bagi mahasiswa khususnya untuk menunjang perkembangan karir di industri pariwisata serta perhotelan. Tujuan penelitian guna membandingkan efektivitas tiga metode pembelajaran, yakni ceramah (lecturing). PBL, serta PjBL pada kemampuan berbicara bahasa Inggris mahasiswa. Penelitian mempergunakan metode desain eksperimental quasi. Hasil penelitian dibisakan masing-masing 3 metode pembelajaran bisa mengakibatkan peningkatan kemampuan berbicara bahasa Inggris. Metode problem Based Learning lebih efektif jika diperbandingkan lecturing methode atau ceramah, metode Project Based Learning lebih efektif diperbandingkan pada lecturing methode, serta metode Project Based Learning lebih efektif diperbandingkan pada metode problem Based Learning dalam menaikkan kemampuan berbicara Bahasa Inggris mahasiswa. Dari ketiga metode pembelajaran tersebut jika metode Project Based Learning lebih efektif diperbandingkan 2 metode lainnya dalam menaikkan kemampuan berbicara Bahasa Inggris mahasiswa DII Perhotelan di Institut Pariwisata Serta Bisnis Internasional.
Implementation of the Project Based Learning Method in English Speaking Skills for Diploma III Culinary Management Students Kadek Feni Aryati; Putu Sri Darmayanti; I Putu David Adi Saputra
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.1380

Abstract

The use of inappropriate learning methods can make the teaching and learning process ineffective and cause learning objectives to not be achieved. A lack of creativity from lecturers in adapting learning methods to the needs and conditions of students, especially in the Culinary Management department, is a major cause. DIII Culinary Management students, who will later become professional chefs in hotels and restaurants, need good English speaking skills to communicate with foreign guests, understand international recipes, and adapt to a global work environment. This research aims to: 1) implement the Project Based Learning (PBL) method in English speaking skills learning for DIII Culinary Management students; 2) analyze the effectiveness of PBL in improving students' English speaking skills; and 3) develop a PBL-based English learning module integrated with the Culinary Management curriculum. This research will use a mixed methods research approach to examine the effectiveness of implementing Project Based Learning (PBL) in improving the English speaking skills of DIII Culinary Management students. This research will make a significant contribution to the development of English language learning in the Culinary Management study program, particularly in improving students' speaking skills. The research results can be used to improve learning methods and curriculum, so that students can be better prepared to face the world of work.
Optimalisasi Pengelolaan Destinasi Wisata di Desa Bongkasa Melalui Perbaikan Praktik Community Based Tourism I Putu David Adi Saputra; Kadek Feni Aryati
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.1381

Abstract

Bongkasa Village, with its abundant natural and cultural potential, holds great opportunities to develop as an attractive tourist destination. Its natural beauty, ranging from green terraced rice fields to stunning mountain views, offers captivating visual appeal. The richness of local culture, such as dance, traditional music, and other local wisdom, is also a valuable asset that can be promoted. However, this potential has not been optimally explored. The management of tourist destinations in Bongkasa Village still faces various challenges, including a lack of local community participation in decision-making and management processes, inadequate infrastructure, and a lack of effective promotion and marketing. As a result, the economic benefits from the tourism sector have not been fully felt by the community, and the sustainability of the tourist destination is threatened. This condition indicates a gap between the existing potential and the reality of management that is still not optimal. Therefore, a more integrated and sustainable approach is needed to optimize the tourism potential of Bongkasa Village.
Penerapan Model Pembelajaran Jigsaw untuk Meningkatkan Keterampilan Berbicara pada Pembelajaran Bahasa Inggris untuk Pemandu Wisata Kadek Feni Aryati; I Putu Agus Endra Susanta; Gede Eka Wahyu
Journal of Innovative and Creativity Vol. 6 No. 1 (2026)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v6i1.6887

Abstract

English speaking skills are a crucial competency for tour guides. This ability enables them to communicate effectively with international tourists, provide comprehensive information, and create memorable travel experiences. However, students often experience difficulties in developing their speaking skills. This article discusses the application of the Jigsaw learning model as an alternative to improve English speaking skills for students as prospective tour guides. The Jigsaw model promotes collaboration, positive interdependence, and individual accountability, all of which contribute to the improvement of speaking skills. This study uses a Quasi-experimental method, with a pre-test and post-test control group design. Data collection was carried out through observation of the implementation of communication skills learning tests and questionnaires to find out how students respond to learning. In this study, the research subjects were 60 students from two classes of the Diploma IV Hotel Management program. The results showed that students' communication skills were influenced by the Jigsaw model learning, with a t-test of 0.00. The results of students towards Jigsaw learning reached 75.67%, which indicates that students responded well to the Jigsaw model.
Pragmatic Analysis Of Agreement And Disagreement Expressions In Hospitality Business Negotiations At Denpasar Aryati, Kadek Feni; Ekasani, Kadek Ayu
Journal of Language and Applied Linguistics Vol. 7 No. 1 (2026): Journal of Language and Applied Linguistics January 2026
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/traverse.v7i1.258

Abstract

This study aims to identify and analyze the pragmatic strategies employed in agreement and disagreement expressions during business negotiations within the hospitality sector in Denpasar. Utilizing the framework of pragmatic theory, specifically speech acts and implicature, this research explores how hospitality business practitioners in Denpasar effectively and politely convey agreement and disagreement in negotiation contexts. Data were collected through direct observation and recording of negotiation conversations involving various stakeholders in the hospitality business, such as hotel managers, suppliers, and travel agents. The findings indicate that the use of appropriate pragmatic strategies, including hedges, indirect statements, and consideration of cultural context, plays a significant role in negotiation success. This research offers valuable insights for hospitality professionals and English language learners to understand the nuances of cross-cultural business communication and enhance effective and polite negotiation skills.
Strategi Pelayanan Bakmi dan Bubur Ayam Djie Tjap dalam Meningkatkan Kepuasan Tamu Ni Putu Ayu Friska Damayanti; Kadek Feni Aryati; Ni Luh Gede Liswahyuningsih; Putu Agus Endra Susanta
Journal of Community Development and Disaster Management Vol. 8 No. 1 (2026): Journal of Community Development and Disaster Management
Publisher : Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/jcd.v8i1.10264

Abstract

The intense competition in the culinary industry in Seminyak, Bali, demands the provision of highquality service to ensure guest satisfaction. Bakmi dan Bubur Ayam Djie Tjap, as the target partner in implementing this Community Service Program, faced several operational challenges: limited staff communication skills, long waiting times, and inconsistent application of Standard Operating Procedures (SOP). This program aims to provide guidance on service strategies and analyze their impact on guest satisfaction. This study employs a qualitative method with a participatory approach conducted in three stages: initial situation analysis, SOP socialization and simulation training, and evaluation through observation, interviews, and online review analysis. The results show a significant improvement in staff communication skills and work behavior. Employees now apply SOP consistently, are more responsive, and act more politely toward guests. These improvements have a positive impact on service quality, as reflected by the increase in the Google Reviews score to 4.7 out of 5. In conclusion, this program is proven effective in improving service quality and guest satisfaction. It is recommended that regular internal evaluations be conducted to maintain the sustainability of service standards.
Strategi Penerapan SOP Pramusaji di Tijili Hotel Seminyak Ni Kadek Ayu Intan Sari; I Gusti Ayu Melistyari Dewi; Kadek Feni Aryati
Abdimas Indonesian Journal Vol. 6 No. 2 (2026)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.1981

Abstract

The purpose of this community service is to optimize waiter service at Tijili Hotel Seminyak, as well as to overcome obstacles and elements that support the process. This study uses a descriptive qualitative approach and collects data through participant observation, in-depth interviews with waiters, supervisors, managers, and documentation investigations. The results of interviews, documentation and observations indicate that there is a high workload during peak hours and this condition creates a significant difference between the number of available workers and the amount of work that has just been completed, the lack of understanding and mastery of procedures in new waiters which makes mastery of all service procedures incomplete and in-depth so that problems often arise that hinder service and disrupt the uniformity of work standards and the existence of communication and coordination between staff that is not optimal is the main cause of service errors, delays, and guest discomfort, especially in the midst of busy dining rooms. Based on these findings, this community service was carried out to find solutions to these problems in the form of providing training, conducting daily briefings and arranging a more flexible work schedule.To address this issue, a real-world needs-based work system was created. This allows for workload balance, improving the quality of human resources so that all employees have equal skills, and organizing the flow of information to ensure everyone can communicate effectively with each other. The implementation of this solution has demonstrated significant improvements; service has become smoother, more standardized, and more consistent, errors have been significantly reduced, and the work environment has become more cohesive and focused on guest satisfaction.
Meningkatkan Kepuasan Menginap Melalui Peningkatan Kualitas Pelayanan dan Fasilitas Hotel I Komang Nataliana; Kadek Feni Aryati; I Gusti Ayu Eka Suwintari; A.A.A Arun Suwi Arianty
Abdimas Indonesian Journal Vol. 6 No. 2 (2026)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.1992

Abstract

Guest satisfaction is a crucial factor influencing the success of the hospitality industry, as it is closely associated with customer loyalty, hotel reputation, and business competitiveness. Based on observations, discussions with the management, and an analysis of guest reviews on the Booking.com platform, D’Nusa Beach Club and Resort continues to face challenges related to service quality and hotel facilities. These challenges include suboptimal service delivery, ineffective complaint handling, inconsistent room cleanliness, and several facilities requiring maintenance. This community service program aimed to improve service quality and facility management to enhance guest satisfaction. The methods employed included problem identification, socialization, service excellence training, facility management assistance, and evaluation. The socialization and training focused on service excellence, effective communication, customer experience, and complaint handling. Assistance activities included strengthening housekeeping standards, developing housekeeping checklists, and providing recommendations for regular facility maintenance. The results indicated an improvement in participants' understanding of the importance of responsive, friendly, and professional service, as well as increased awareness of the significance of facility maintenance and cleanliness standards in supporting guest comfort. Furthermore, the hotel management demonstrated a commitment to implementing the recommended improvements to enhance service quality and hotel facilities. This program contributed positively to strengthening human resource capacity and facility management, thereby supporting the continuous improvement of the guest experience.
Enhancing Communicative Competence Through Kurikulum Merdeka: Insights For English Language Educators Kadek Feni Aryati
AL-MIKRAJ Jurnal Studi Islam dan Humaniora (E-ISSN 2745-4584) Vol. 4 No. 1 (2023): AL-Mikraj Jurnal Studi Islam dan Humaniora
Publisher : Pascasarjana Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/almikraj.v4i1.3619

Abstract

This study aims to enhancing communicative competence through the independent curriculum: insights for english language educators. This research is a literature review. Data collection techniques are documentation from journal sources and relevant literature such as Google Scholar. Data analysis with critical literature. research results of The Merdeka curriculum, which focuses on developing communicative competence in learning English, has significant potential in advancing students' language skills. By strengthening aspects of communication, both oral and written, this approach seeks to improve students' ability to interact and communicate effectively in various contexts. English educators have a central role in implementing this approach by providing opportunities for students to practice and deepen their understanding of English through real experiences. Thus, the Independent Curriculum offers a promising outlook for educators in developing students' communicative competencies that are relevant and competitive in the current global era.
Co-Authors A.A. Agung Wijaya Anak Agung Putu Putra Arianty , A.A Ayu Arun Suwi Arik Agustina Arun Suwi Arianty, A. A. Ayu Edhita Gloria Simanjuntak Fatrisia Yulianie, Fatrisia Gede Eka Wahyu, Gede Eka I Gusti Ayu Melistyari Dewi I Komang Nataliana I Made Budiarsa I Made Krisna Adi Chandra I Made Suastra I Putu Agus Endra Susanta I Putu David Adi Saputra I Putu David Adi Saputra Kadek Ayu Ekasani Kiki Sanjaya Luh Eka Susanti Ni Kadek Ayu Intan Sari Ni Luh Gede Liswahyuningsih Ni Putu Ayu Friska Damayanti Ni Putu Isha Aprinica Parwati, Komang Shanty Muni Putra , I Gusti Ngurah Adi Putu Agus Endra Susanta Putu Sri Darmayanti Rafael, Reinaldo Reinaldo Rafael Sanjaya, I Wayan Kiki Saputra , Galang Abdi Susanti , Luh Eka Suwintari, I Gusti Ayu Eka Ujang Suparman Utama, Febryant Virgiawan, I Gede Pasek Wiharyo Wijaya, A.A. Agung