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All Journal Journal of Business & Banking Among Makarti Jurnal Mirai Management Jurnal Analisis Bisnis Ekonomi SEIKO : Journal of Management & Business Equilibria Pendidikan : Jurnal Ilmiah Pendidikan Ekonomi ILTIZAM Journal of Sharia Economic Research EQIEN - JURNAL EKONOMI DAN BISNIS YUME : Journal of Management E-Mabis: Jurnal Ekonomi Manajemen dan Bisnis Jurnal Manajerial Jurnal Pendidikan dan Konseling Al-Kharaj: Journal of Islamic Economic and Business Kontribusia : Research Dissemination for Community Development Jurnal Abdi Insani Enrichment : Journal of Management Jurnal AKMAMI (Akuntansi Manajemen Ekonomi) INNOVATION RESEARCH JOURNAL Didaktika: Jurnal Pemikiran Pendidikan LOSARI: Jurnal Pengabdian Kepada Masyarakat Devotion: Journal of Research and Community Service Jurnal Pengabdian kepada Masyarakat DedikasiMU: Journal of Community Service ETNIK : Jurnal Ekonomi dan Teknik Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Abdimas Langkanae International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Society: Jurnal Pengabdian Masyarakat Jurnal Locus Penelitian dan Pengabdian Jurnal Mahasiswa Manajemen Master: Jurnal Manajemen dan Bisnis Terapan Jurnal Indonesia Sosial Teknologi Eduvest - Journal of Universal Studies eProceedings of Management Indonesian Vocational Research Journal Jurnal Pengabdian Manajemen Jurnal Analisis Bisnis Ekonomi Proceeding of Community Service and Engagement

Abdurrahman Faris Indriya Himawan

Telkom University

Author-ID : 2475989

Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Public Health Social Sciences Transportation Other

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HOUSE OF QUALITY SEBAGAI PENGENDALIAN KUALITAS LAYANAN DI LEMBAGA PENDIDIKAN MUHAMMADIYAH Abdurrahman Faris Indriya
DIDAKTIKA Vol 24 No 2 (2018)
Publisher : Universitas Muhammadiyah Gresik

Penelitian bertujuan untuk mengidentifikasi karakteristik kualitas layananyang diharapkan oleh stakeholder dalam mendapatkan layanan, yang menentukangap antara kualitas yang dirasakan dan kualitas layanan yang diharapkan olehstakehoders serta rencana tujuan peningkatan kualitas layanan di PendidikanPerguruan Muhammadiyah. Metode yang digunakan dalam penelitian ini adalahmenggunakan pendekatan Quality Function Deployment (QFD), denganmenentukan atribut layanan dengan Model Servpref. Secara umum, kuisionerterdapat tiga informasi yang akan di dinilai yakni Klasifikasi Responden, TingkatKepentingan dan Tingkat Kepuasan Pelanggan. Hasil pengolahan data daripenyebaran kuisioner kemudian menggunakan pengembangan House of Quality(HOQ). Hasil penelitian menunjukkan bahwa perbaikan kualitas layananpendidikan di Perguruan Muhammadiyah menggunakan metode QFD sesuaidengan harapan para stakeholder. Tahapan pelaksanan QFD yang telahdilaksanakan di Perguruan Muhammadiyah dengan menggunakan Model Serprefadalah Aspek non-akademik, Aspek Akademik, Reliability, dan Empaty. Tahapanmetode QFD dilaksanakan dengan pembuatan checklist dan pembutan matrikshouse of quality.

MENUMBUHKAN MINAT BERWIRAUSAHA PADA WANITA DI DESA SONOADI MELALUI SEMINAR KEWIRAUSAHAAN SONOADI Abdurrahman Faris Indriya Himawan; Nur Fauziyah; Sukaris Sukaris; Andi Rahmad Rahim
DedikasiMU : Journal of Community Service Vol 2 No 4 (2020): DedikasiMU (Journal of Community Service), Desember 2020, ISSN: 2716-5140, E-ISSN
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/dedikasimu.v2i4.2055

Kewirausahaan (entrepreneurhip) merupakan persoalan penting di dalam perekonomian suatu bangsa yang sedang berkembang. Tumbuh berkembangnya jiwa kewirausahaan Wanita desa dipengaruhi oleh sosialisasi dan pelatihan kewirausahaan. Kegiatan Sosialisasi dan pelatihan ini diharapkan dapat memberikan pengetahuan tentang kewirausahaan dan bagaimana cara membangkitkan minat wirausaha bagi wanita desa. Faktor-faktor yang dapat mempengaruhi minat wirausaha pada wanita desa ini meliputi pelatihan kewirausahaan, pengalaman kerja, pendidikan dan usia. Hasil analisis memperlihatkan bahwa variabel pelatihan kewirausahaan mempunyai angka indeks lebih besar daripada variabel pengalaman kerja, usia dan pendidikan. Sehingga dengan adanya seminar kewirausahaan dan pelatihan dapat memberikan dampak yang baik pada warga desa sonoadi khususnya wanita.

TRANFORMASI DIGITAL DAN PENINGKATAN KAPASITAS UKM DI MAJELIS EKONOMI DAN KEWIRAUSAHAN MUHAMMADIYAH Maulidya Amalina Rizqi; Abdurrahman Faris Indriya Himawan
DedikasiMU : Journal of Community Service Vol 4 No 1 (2022): Maret 2022
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/dedikasimu.v4i1.3785

Teknologi yang semakin maju memunculkan banyak media baru yang memungkinkan perkembangan komunikasi pemasaran seperti interactive television, Internet, E-commerce, interactive telephone, dan faxing. Hal ini menyebabkan perubahan segmentasi pasar, serta cara berkomunikasi dengan mereka. Kemudian faktor penggerak budaya lebih membuat komuniksi pemasaran tersegmen tetapi jangkauannya sangat luas. Budaya tertentu akan menerima komunikasi yang sesuai dengan budaya mereka. Setiap tools dalam promotion mix memiliki karakteristik yang berbeda dan tidak dapat dipungkiri, bahwa masih banyak perusahaan yang mengandalkan satu atau dua alat promosi untuk mencapai tujuan komunikasinya.Marketing communication tools seperti sales promotion, public relations, personal selling maupun direct marketing hanya dijadikan sebagai bentuk komunikasi pemasaran tambahan dan akan menjadi solusi bagi UMKM yang berada di Majelis Ekonomi dan Kewirausahaan (MEK) PDM Gresik dalam pengembangan kapasitas dan brand awarness bagi konsumen khususnya untuk pengembangan pasar dan omset serta mengenalkan produk lokal di berbagai wilayah/daerah. Hambatan dalam mengadopsi transformasi digital adalah kekurangan anggaran UMKM, ketidakmungkinan investasi karena investasi dan biaya operasional yang tinggi, ketidakmampuan untuk memahami teknologi internet, sektor yang tidak nyaman, keamanan data, masalah privasi, perkembangan teknologi, informasi yang tidak memadai mengenai standar digital, ketidaktahuan manfaat digitalisasi, memiliki masalah koneksi, kurangnya pekerjaan yang berkualitas.

PEMBUATAN PETUNJUK AREA WISATA DI WA’GOS DESA GOSARI Abdurrahman Faris Indriya Himawan; Andi Rahmad Rahim; Sukaris Sukaris; Nur Fauziyah
DedikasiMU : Journal of Community Service Vol 3 No 1 (2021): DedikasiMU (Journal of Community Service), Maret 2021, ISSN: 2716-5140, E-ISSN: 2
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/dedikasimu.v3i1.2352

Permasalahan yang terjadi di Wisata Alam Gosari (WA’GOS) adalah tidak adanya petunjuk di area wisata sehingga membuat kesulitan pengunjung yang berada disana untuk mencari failitas umum seperti toilet dan mushola. Maka pembuatan papan penunjuk di area wisata perlu dibuat untuk mempermudah pengunjung ketika masuk ke area WA’GOS. Kegiatan pengabdian masyarakat ini dimulai dengan mengadakan survey lapangan di tempat yang akan dipasang papan petunjuk. Setelah menemukan lokasi yang akan dipasang penunjuk arah maka langkah selanjutnya adalah membuat penunjuk arah dengan membeli alat serta bahan yang diperlukan. Setelah selesai pembuatan papan penunjuk maka dilanjutkan dengan pengecatan yang kemudian dilanjutkan dengan pemasangan plakat yang dilakukan oleh mahasiswa dibantu oleh pihak pengelolah. Papan atau plakat dibuat berjumlah 1 buah sebagai usulan untuk kedepannya agar pihak pengelola wisata yang dibawahi oleh pemerintah Desa Gosari dapat mencontoh usulan yang telah dibuat. Kegiatan dilaksanakan di Desa Gosari Kecamatan Ujungpangkah Kabupaten Gresik ini terlaksana dengan baik atas dukungan dan bantuan warga desa. Tidak ada hambatan yang cukup berarti dalam proses persiapan, pelaksanaan hingga evaluasi kegiatan ini. Pembuatan dan pemasangan papan atau plakat penunjuk di area wisata ini adalah sebagai bentuk partisipasi, koordinasi dan keterlibatan aktif baik mahasiswa dan warga desa sekitar.

Scale-Up Marketing and Export of MSME Products Based on Digital Business at MEK-PDM Gresik Efta Dhartikasari Priyana; Abdurrahman Faris Indriya Himawan
Kontribusia : Research Dissemination for Community Development Vol 5 No 1 (2022): KONTRIBUSIA
Publisher : OJS Universitas Muhammadiyah Gresik

The low quality of Human Resources which ultimately leads to the ineffectiveness of management, organization and technology has made the development of MSMEs in Indonesia unable to touch rapidly. Plus the large transaction costs from the impact of an unfavorable business climate are also a problem for the case of MSMEs fostered by MEK-PDM Gresik, making it difficult to compete in the international market. In fact, the products produced by MSMEs are no less competitive with those produced by foreign products. In fact, to be able to penetrate the global market, MSMEs must at least be able to adapt to the concept of global marketing which is not yet owned by MSME stakeholders. Therefore, in this service, MSME actors will be taught how to market their products globally. Fronted by Dr. Indro Kirono as a performer who previously had a long history in the export world, the service event went more than imagined. Many MSME products were independently assisted by the presenters to be introduced a little in the global market. Gresik UMKM products will also be assisted by the introduction of Gresik Muhammadiyah University. So that Muhammadiyah University of Gresik can become a place for Gresik SMEs to be fostered.

Analisis Peningkatan Kontrol Warehouse Trucking Melalui Strategi Business Process Mapping Pada PT. Berkah Multi Cargo Prasetiyo Agung Wijaya; Abdurrahman Faris Indriya Himawan
Jurnal Mahasiswa Manajemen Vol 3 No 01 (2022): Jurnal Mahasiswa Manajemen
Publisher : Universitas Muhammadiyah Gresik

The process of trucking at the warehouse at PT Berkah Multi Cargo (BMC) Logistics there is a problem where the trucking data input process in the warehouse is still done manually. This makes the process of distributing information in each division take a long time, therefore there is a need for improvement. The purpose of this study is to analyze to improve control of the trucking process at the warehouse. The type of research used in this study is a type of qualitative research with a descriptive approach. While the data collection techniques used in this study were observation and face to face interviews. Informants / resource persons or subjects in the study were determined by purposive sampling. The results of this study can be used as a reference by companies, especially logistics companies to improve control of the warehouse trucking process by creating systems such as the Business Process Modeling Notation (BPMN) describing a business process diagram based on flow chart techniques. This research is limited to PT Berkah Multi Cargo (BMC) Logistics, to make a system it takes people who are experts in the IT field so that the system can be implemented.

Pengaruh Sosial Media, Influencer dan Customer Review Terhadap Keputusan Pembelian Produk Ms Glow Falikhaturrohma Dian Narista; Abdurrahman Faris Indriya Himawan
Jurnal Mahasiswa Manajemen Vol 2 No 01 (2021): Jurnal Mahasiswa Manajemen
Publisher : Universitas Muhammadiyah Gresik

Background - In this modern era, cosmetics are no longer a desire for a consumer but have become a daily necessity for humans. Dressing up can make them appear more confident. In Indonesia, the cosmetics business is a promising business opportunity, so it's no wonder that many companies are successful with their cosmetic products. Cosmetics sales are not inferior to other sales in following technological developments. Objective - To analyze the influence of social media, influencers and customer reviews on customer purchasing decisions for Ms. Glow's cosmetic products. Design/Methodology/Approach - This research examines the influence of social media, influencers and customer reviews on the decision to purchase Ms Glow product with 95 samples of Ms Glow customers have an Id Card, get data through distributing questionnaires to them and for testing using multiple linear regression analysis with SPSS. Findings - Social media and influencer variables had an effect on the purchase decision for Ms Glow's products, while the customer reviews had no effect on the consumer purchasing decisions Ms Glow. Research implications - This research can be used as a reference for viewing and seeking information on social media, influencers and customer reviews of consumer purchasing decisions for Ms Glow products. Research limitations - In this modern era, customer reviews should be very influential on consumer purchasing decisions because they are done easily, but this research is the opposite with possible answers because they’re confident and have customer loyalty to Ms. Glow's products.

Pengendalian Kualitas Produk Mainan Melalui Pendekatan Metode Six Sigma pada PT Langgeng Buana Jaya Dwi Pramana Putra; Abdurrahman Faris Indriya Himawan
Jurnal Mahasiswa Manajemen Vol 3 No 01 (2022): Jurnal Mahasiswa Manajemen
Publisher : Universitas Muhammadiyah Gresik

In general, the company always pays attention to the quality of its products, which with good quality will increase consumer confidence in PT Langgeng Buana Jaya has implemented a production quality control system. However, in reality there are still products that are of poor quality, so it is necessary to analyze the quality control efforts implemented by the company and find out what causes the problem and look for improvement solutions using the Six Sigma method. The purpose of this study is to analyze and implement quality control of toy products at PT Langgeng Buana Jaya using the Six sigma approach. This research is a type of qualitative research and test the validity of this research data using source triangulation. The causes of product defects at PT Langgeng Buana Jaya based on the fishbone diagram are product defects due to stitches, scratches and color effects. This research contributes to minimize product defects by using the six-sigma method. Better prepare themselves in the process of collecting and collecting data and for further researchers it is hoped that they can conduct continuous research until the sigma number is high and the results can be even better. In general, the company always pays attention to the quality of its products, which with good quality will increase consumer confidence in PT Langgeng Buana Jaya has implemented a production quality control system. However, in reality there are still products that are of poor quality, so it is necessary to analyze the quality control efforts implemented by the company and find out what causes the problem and look for improvement solutions using the Six Sigma method. The purpose of this study is to analyze and implement quality control of toy products at PT Langgeng Buana Jaya using the Six sigma approach. This research is a type of qualitative research and test the validity of this research data using source triangulation. The causes of product defects at PT Langgeng Buana Jaya based on the fishbone diagram are product defects due to stitches, scratches and color effects. This research contributes to minimize product defects by using the six-sigma method. Better prepare themselves in the process of collecting and collecting data and for further researchers it is hoped that they can conduct continuous research until the sigma number is high and the results can be even better.

Analisis Pengendalian Persediaan Bahan Baku Songkok ZNR dengan Menggunakan Metode Material Requirement Planning (MRP) Muhammad Ahyat Daroini; Abdurrahman Faris Indriya Himawan
Jurnal Mahasiswa Manajemen Vol 2 No 02 (2021): Jurnal Mahasiswa Manajemen
Publisher : Universitas Muhammadiyah Gresik

Background - This research is a case study research on the supply of raw material for ZNR skullcap which has advantages and disadvantages when product demand increases. Objective - The objectives of this study were to analyze how the implementation of raw material inventory control carried out by the company to determine the number of orders and the right time to place an order for raw materials so as to minimize the total costs incurred by the company by using the Material Requirement Planning (MRP) method. Design/Methodology/Approach - This research uses descriptive quantitative approach and MRP method with Lot Sizing, namely Lot for Lot (LFL), Part Period Balancing (PPB), and Wagner Whitin Algorithm (AWW). Findings - Using Lot Sizing PPB has the smallest inventory cost of Rp 229.820.- compared to LFL and AWW calculations. Research implications - In an effort to control raw material inventories related to costs, companies need to consider in terms of planning raw material requirements. Ensure the quantity to be produced in the next period based on the master production schedule so that the amount of raw material purchases can be ascertained so as not to experience overstock and raw material shortages. Research limitations – The PPB method will be difficult to use if the cost of storage is greater than the cost of ordering so it is difficult to determine the value of the Economic Part Period (EPP).

Pengaruh Kinerja Operasional Terhadap Kepuasan Pelanggan Pada PT. Prima Megah Irsa Paugeran Rilopari; Abdurrahman Faris Indriya Himawan
Master: Jurnal Manajemen dan Bisnis Terapan Vol 1, No 2 (2021): Desember
Publisher : Lembaga Publikasi Ilmiah dan Penerbitan (LPIP)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30595/jmbt.v1i2.12667

ABSTRAK Karyawan Perusahaan dapat berinteraksi dengan pelanggan , sehingga kinerja karyawan yang memberikan layanan adalah kunci kepuasan pelanggan. Gambar Perusahaan ditampilkan sebagai Layanan untuk Layanan Karyawan Pelanggan. Survei ini menggunakan survei kuantitatif yang berpengaruh untuk mengetahui pengaruh kinerja karyawan terhadap kepuasan pelanggan di PT.Prima Megah Irsa. Metode pengambilan sampel yang digunakan adalah random sampling. Sampel yang dikumpulkan dalam penelitian ini adalah pelanggan PT Prima Megah Irsa , diantaranya berada di Jalan Krikilan No 146 Ds. Krikilan RT. 013 RW. 005 kec. Driyorejo Kab. Gresik, sampel untuk survei ini adalah - 130 orang. Berdasarkan hasil analisis regresi berganda, uji korelasi kinerja-kepuasan karyawan menunjukkan R = 0,856. Juga pada uji korelasi antara kinerja karyawan dengan loyalitas pelanggan, R = 0,602. Maka didapat persamaan regresi berganda = Y = 4.408 + 2.713y + 1.064z. Model Koefisien Regresi ini berarti . Z) Meningkat 1.064. ABSTRACT Company employees can interact with customers, so the performance of employees who provide services is the key to customer satisfaction. Company Images are displayed as a Service for Customer Service Employees. This survey uses an influential quantitative survey to determine the effect of employee performance on customer satisfaction at PT.Prima Megah Irsa. The sampling method used is random sampling. The samples collected in this study were customers of PT Prima Megah Irsa, including those on Jalan Krikilan No 146 Ds. Krikilan RT. 013 RW. 005 district. Driyorejo Kab. Gresik, the sample for this survey is - 130 people. Based on multiple regression analysis, the performance-satisfaction correlation test showed R = 0.856. Also on the correlation test between employee performance and customer loyalty, R = 0.602. Then the multiple regression equation is obtained = Y = 4.408 + 2.713y + 1.064z. This Regression Coefficient Model means . Z) Increase by 1,064.

Co-Authors Abi Hanif Dzulquarnain Achmad, Abdul Kholid Ahmed Absi Ahmed Absi Akhiruddin, Anita Aldila Anggun Kinanti Andi Rahmad Rahim Andini, Vania Aurel Anisa Bella Rista Anita Akhirruddin Anita Akhirruddin Anita Handayani Aulia Rusdi Aulia Tiara Cahyani Avika Ratna Deviana Awang Setiawan Wicaksono Aziz, Elvira Aziz, Wan Muhammad Azim bin Wan Abdul Bayu Wijayantini, Bayu Belinda Natasyah Rampo Dhiya’ulhaq, Radhiza Abyan Diah Fitri Rahmatianti Dwi Pramana Putra Efta Dhartikasari Priyana Efta Dhartikasari Priyana Enrico Julian Ekananda Fadlurahman, Luthfi Falikhaturrohma Dian Narista Femiliani Novitasari Firdaus Ilyas Nurdhika Hamzar Hamzar Hasan, , Md Zaki Muhamad Hasan, Md Zaki Muhamad Herik, Herik Hosam Alden Riyadh Ice Syahriya Indro Kirono In’amy Fawwaz Kamaruddin Kamaruddin Masrendi, Masrendi Matriadi Matriadi Maulidya Amalina Rizqi Maulidyah Amalina Rizqi Maya Irjayanti Ma’rufianto, Alif Md Zaki Bin Muhamad Hasan Melki Melki Mita Kharisma Mochammad Maulana Ischaq Moh. Agung Surianto Mohamad Hazeem bin Mohmad Sidik Mohamad Hazeem Sidik Muhammad Abidhin Al Habtsi Muhammad Ahyat Daroini Muhammad Ardiansyah Muhammad Ashlyzan Bin Razik Muhammad Iqbal Alamsyah Muhammad Iqbal Maulana Nasiska Maria Ulfa Nasywa Natania Norlinda Rozar Nur Cahyadi Nur Fauziyah Nur Safira Aulia Nurul Mahmudah Nuraeni Nuraeni Oktafiyan Dwi Saputra Paugeran Rilopari Prasetiyo Agung Wijaya Puput Aprila Putri Aisya Putri, Ghaisani Khairana Raihan Daniel Dwi Febrian Razik, Muhammad Ashlyzan Riska Widiyanita Batubara Roziana Ainul Hidayati Salsabila Aisyah Alfaiza Sidik, Mohamad Hazeem Sidik, Mohamad Hazeem Sidik Sofrul Akhiriyah Sri Indra Yani Subhan Subhan Sukaris Sunarto Sunarto Suryana, Irma Sonya Tarandhika Tantra Tri Tarisa Dewi Umaimah Umaimah Vania Nanda Fitri Wenti Krisnawati Widya Indah Maghfiroh Wiragama, Muhammad Salman Zakiyatul Rochma

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