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All Journal JURNAL RELASI STIE MANDALA JEMBER EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis UNEJ e-Proceeding Kinerja: Jurnal Ekonomi dan Manajemen JURNAL MANAJEMEN Alignment: Journal of Administration and Educational Management Jurnal Penelitian IPTEKS JURNAL MANAJEMEN DAN BISNIS INDONESIA Jurnal Sains Manajemen dan Bisnis Indonesia MBA: Journal of Management and Business Aplication BUDGETING : Journal of Business, Management and Accounting Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal of Community Development Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) JIWAKERTA: Jurnal Ilmiah Wawasan Kuliah Kerja Nyata International Journal of Management Science and Information Technology (IJMSIT) Jurnal Akuntansi, Manajemen Dan Ekonomi Islam (JAM-EKIS) Relasi : Jurnal Ekonomi IIJSE Jurnal Kesehatan dr. Soebandi Jurnal Penelitian IPTEKS
Toni Herlambang
Universitas Muhammadiyah Jember
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Medicine & Pharmacology Nursing Public Health Social Sciences Other

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PERFORMANCE OF SCHOOL EMPLOYEES AT SMAN 2 CADET BHAYANGKARA EAST JAVA Naufal Yoga Fahreza; Arik Susbiyani; Toni Herlambang; Ni Nyoman Putu Martini
Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS) Vol. 9 No. 1 (2026): Jurnal Ilmiah Akuntansi, Manajemen, dan Ekonomi Islam (JAM-EKIS)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jam-ekis.v9i1.9336

Abstract

This study aims to analyze the influence of discipline, competence, and creativity on employee performance, with job satisfaction serving as an intervening variable at SMAN 2 Taruna Bhayangkara, East Java. A quantitative approach was employed, utilizing Partial Least Squares analysis (WarpPLS 8.0) based on data collected from 107 respondents, including teachers, administrative staff, and police supervisors. The findings revealed that discipline and competence had a positive and significant effect on job satisfaction, whereas creativity did not. Both discipline and competence also significantly impacted employee performance, while creativity showed no immediate effect. Additionally, job satisfaction partially mediates the relationship between discipline and competence and employee performance but does not mediate the influence of creativity on performance. Thus, competence is the most dominant factor affecting employee performance, while job satisfaction strengthens the effects of discipline and competence. This research highlights the importance of competency development, strict enforcement of discipline, and innovation mechanisms to continuously improve employee performance.
Effect of Application of Performance Assessment System Based on E-Performance and Competency on Work Achievement of Structural Employees Through Job Satisfaction as Intervening Variable (Study on Bondowoso Regency Government) I Putu Angga Wahyudi; Toni Herlambang; Ni Nyoman Putu Martini
International Journal of Management Science and Information Technology Vol. 2 No. 1 (2022): January - June 2022
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v2i1.451

Abstract

This research is motivated by several gaps or differences in research results with expert opinions, also supported by data on research problems, namely based on the results of employee performance evaluations in 2020 which were less than optimal, where the realization of performance achievements did not reach 90 at the end of the fiscal year. Evaluation data for filling out the E-application Performance shows that as many as 38% or about 900 employees do not fill in e-Kinerja to 100%. So the phenomenon of this research is the lack of effectiveness of employee performance in increasing competence, especially in the use of IT-based e-performance. The purpose of this study was to determine directly or indirectly the effect of evaluating performance based on the e-Kinerja application and employee competence on employee job performance through job satisfaction as an intervening variable on Structural Employees of the Bondowoso Regency Government. The total population of this study was 2,405 employees, while the number of samples was 168 using purposive sampling technique. The analysis technique used is the Structural Equation Model (SEM) using WarpPLS 5.0. The results of data analysis show that e-performance based performance appraisal and employee competence have a significant effect on job satisfaction, (2) e-performance based performance appraisal and employee competence and job satisfaction have a significant effect on employee performance, (2) e-performance based evaluation.
Analysis of The Effect of Competence and Education and Training on Employee Performance Through Work Commitment as Intervening Variable (Study at the East Java Provincial Forestry Service) Edi Yulianto; Abadi Sanosra; Toni Herlambang
International Journal of Management Science and Information Technology Vol. 2 No. 1 (2022): January - June 2022
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v2i1.460

Abstract

The purpose of this study was to determine directly or indirectly the effect of competence and education and training on employee performance through work commitment as an intervening variable at the East Java Provincial Forestry Service. This research is a quantitative research with a survey approach. By number of samples104 respondents. Testing the instrument using validity and reliability tests while the types of data used are primary and secondary data. The analysis technique used is the Structural Equation Model (SEM) using WarpPLS. The results of data analysis show that the employee competence variable is0, 927significant effect on work commitment of 0,900, Education and Training of 0, 931 significant effect on work commitment of 0,900, employee competence of 0, 927 significant effect on employee performance of 0, 934, education and training have a significant effect on employee performance, work commitment is 0,900 significant effect on employee performance of 0, 934.
The Influence of Social Media Marketing, Online Customer Review, and E-SERVQUAL to Purchase Decision through Trust (Bekam Therapy Center Jember) Anindya Restu Permana; Toni Herlambang; Abadi Sanosra; Nursaid Nursaid
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.2922

Abstract

This study examines the positive and significant effect of social media marketing, online customer reviews, and e-SERVQUAL on purchase decisions through trust. This study is quantitative research. The whole population is Bekam Therapy Center’s customers. The sample is 104 customers. The data collection method was carried out by distributing questionnaires online. WarpPLS 7.0 was used as a data analysis method to identify and estimate the relationship between variables. The variables consist of social media marketing (X1), online customer review (X2), e-SERVQUAL (X3), purchase decision (Y), and trust (Z). The result shows that; 1) Social media marketing does not have a direct positive effect on purchase decisions but does influence trust, 2) Online customer reviews positively affect purchase decisions and trust, 3) E-SERVQUAL has a significant positive effect on both purchase decisions and trust, 4) Trust significantly influences purchase decisions. 5) The mediating role of trust is evident in the relationship between social media marketing and purchase decisions, and e-SERVQUAL and purchase decisions, but not between online customer reviews and purchase decisions.
The Effectiveness of Digital Attraction and Promotion on the Decision to Visit the Beach Tourism Area of Jember Regency with Interest in Visiting as an Intervening Variable Anita Eka Navalina; Nursa'id Nursa'id; Toni Herlambang; Abadi Sanosra
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.2962

Abstract

The aim of this research is to determine and analyze directly and indirectly the influence of the effectiveness of digital attractions and promotions on visiting decisions through visiting interest as an intervening variable in the coastal tourist area of Jember Regency. The sample size for this research was 400 respondents. The analysis technique used is Structural Equation Model (SEM) using WarpPLS 7.0. The results of data analysis show that the variable Effectiveness of attractions has a significant influence on interest in visiting, digital promotion has a significant influence on interest in visiting, Effectiveness of attractions has a significant influence on the decision to visit, digital promotion has a significant influence on the decision to visit, interest in visiting has a significant influence on the decision to visit. Indirectly, the effectiveness of digital attractions and promotions has a significant effect on visiting decisions through visiting interest as an intervening variable. The results of data analysis show that the variables of effectiveness of attraction, interest in visiting and digital promotion partially have a significant influence on the decision to visit the coastal tourist area of Jember Regency.
The Influence of Work Engagement and Knowledge Sharing on Nurse Performance Ni Nyoman Putu Martini; Sri Rahayu Niwidadi; Toni Herlambang; Nurul Qomariah
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.3128

Abstract

Human resources who serve as officers or employees in a company or institutional organization are always considered a vital asset for an organization. Performance or work achievement can be interpreted as achieving work results in accordance with the rules and standards that apply to each organization. Performance can also be said to be the result or output of a process. The purpose of this research is to find out directly the influence of work engagement and knowledge sharing on employee performance at RSD dr. Soebandi Jember. The total sample in this study was 171 inpatient nurse respondents with a minimum work period of 3 years. Descriptive analysis is used to determine the respondent's description. Validity test and reliability test for the validity and reliability of research data. Hypothesis testing was also carried out in this research. The research results show that work engagement and knowledge sharing partially have a positive and significant effect on the performance of RSD dr. Soebandi Jember.
Pengaruh Job Crafting dan Work Life Integrated terhadap Kinerja melalui Kepuasan Kerja Pegawai Dinas Sosial Pemberdayaan Perempuan dan Perlindungan Anak Kabupaten Lumajang Kiki Rohmana; Toni Herlambang; Abadi Sanosra
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 9 No. 3 (2026): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/1y64dv45

Abstract

This study aims to analyze the influence of job crafting and work-life integration on employee performance through job satisfaction at the Social Service for Women's Empowerment and Child Protection of Lumajang Regency. The research method used a quantitative approach with an explanatory research design. The study population consisted of 133 employees, all of whom were sampled using a saturated sampling technique. Data were collected through questionnaires and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) assisted by WarpPLS. The results showed that job crafting had a positive and significant effect on job satisfaction (β=0.416; p<0.001) and employee performance (β=0.417; p<0.001). Work-life integration also had a positive and significant effect on job satisfaction (β=0.526; p<0.001) and employee performance (β=0.258; p=0.017). Job satisfaction has been shown to have a positive and significant effect on employee performance (β=0.505; p<0.001). Furthermore, job satisfaction mediates the effect of job crafting on employee performance (β=0.210; p<0.001) and work-life integration on employee performance (β=0.266; p<0.001). The coefficient of determination indicates that job crafting and work-life integration explain 64.5% of the variation in job satisfaction, while job crafting, work-life integration, and job satisfaction explain 85.8% of the variation in employee performance. The conclusion of this study is that job crafting and work-life integration are important factors that can improve employee performance both directly and through increased job satisfaction, with job satisfaction acting as a mediating variable that strengthens this relationship among employees of the Social Service for Women's Empowerment and Child Protection of Lumajang Regency.   Keywords: Job Crafting, Job Satisfaction, Employee Performance, Work-Life Integration
Pengaruh Customer Relationship Management dan Brand Image terhadap Kepuasan Pasien Rawat Jalan dengan Keputusan Berkunjung sebagai Variabel Intervening pada Instalasi Rawat Jalan Klinik Khadijah PKU Muhammadiyah Muncar Indah Kurniawati; Ni Nyoman Putu Martini; Toni Herlambang
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 9 No. 2 (2026): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/xe2xam36

Abstract

This study aims to analyze the influence of Customer Relationship Management (CRM) and Brand Image on outpatient satisfaction, as well as their indirect influence on the decision to visit through patient satisfaction as an intervening variable at the Khadijah PKU Muhammadiyah Muncar Outpatient Clinic. The research method used was quantitative with an explanatory research approach, involving 100 outpatients as a sample through accidental sampling. Data analysis was performed using Structural Equation Modeling based on Partial Least Squares (SEM-PLS). The results show that CRM and Brand Image have a positive and significant influence on patient satisfaction, with CRM having a more dominant influence; meanwhile, the influence of CRM and Brand Image on the decision to visit occurs indirectly through patient satisfaction as a full intervening variable. In conclusion, improving the quality of CRM and Brand Image will increase patient satisfaction, which in turn encourages patients' decisions to revisit the clinic.   Keywords: Customer Relationship Management, Brand Image, Patient Satisfaction
SELF-CONTROL, INTEGRITY, AND PROFESSIONALISM: THE MEDIATING ROLE OF ORGANIZATIONAL COMMITMENT IN A STATE CORRECTIONAL INSTITUTION Arif Cahyono; Nurul Qomariah; Toni Herlambang
Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS) Vol. 9 No. 1 (2026): Jurnal Ilmiah Akuntansi, Manajemen, dan Ekonomi Islam (JAM-EKIS)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jam-ekis.v9i1.9338

Abstract

Kraksaan Class IIB Prison plays a strategic role in the correctional system, where employee professionalism is crucial for managing challenging and stressful tasks. This study aims to examine the influence of self-control and integrity on the professionalism of Kraksaan Class IIB Prison employees, both directly and indirectly through organizational commitment as a mediating variable. Self-control and integrity are considered fundamental factors in shaping employees’ organizational commitment, which in turn enhances professionalism in performing tasks within a dynamic and stressful environment. The research employs a quantitative approach, collecting data through questionnaires distributed to prison employees. Data analysis was conducted using Structural Equation Modeling (SEM) with WarpPLS statistical software to test the relationships between variables. The results indicate that self-control and integrity have a positive and significant effect on employee professionalism. Additionally, these two variables positively and significantly influence organizational commitment, which mediates their impact on professionalism. These findings underscore the importance of developing self-control, integrity, and organizational commitment as key strategies to improve the professionalism of Kraksaan Class IIB Prison employees.
THE INFLUENCE OF SUPPORTING FACILITIES, THE QUALITY OF HEALTH CENTER SERVICES, AND THE MEDICAL PERSONNEL COMPETENCYON PATIENT LOYALTY WITH SATISFACTION AS AN INTERVENING Yayak Hendarini; Riyanto Setiawan; Toni Herlambang
Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS) Vol. 9 No. 1 (2026): Jurnal Ilmiah Akuntansi, Manajemen, dan Ekonomi Islam (JAM-EKIS)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jam-ekis.v9i1.9395

Abstract

Quality health services are a crucial factor in enhancing patient satisfaction and loyalty, particularly in primary healthcare facilities such as health centers. However, numerous challenges remain regarding supporting facilities, service quality, and the competence of medical personnel, all of which need to be optimized to meet patient expectations. This study aims to analyze the influence of supporting facilities, service quality, and medical personnel competence on patient loyalty, both directly and indirectly through patient satisfaction as a mediating variable. Data were collected from patients who utilized services at the Jember Regency Health Center using a survey method and analyzed with Structural Equation Modeling (SEM) via WarpPLS software. The results indicate that supporting facilities, service quality, and medical personnel competence have a positive and significant direct effect on patient loyalty. Additionally, these three variables positively and significantly impact patient satisfaction, which in turn mediates their influence on patient loyalty. These findings underscore the importance of enhancing comfortable facilities, high-quality services, and professional medical personnel competencies to boost patient satisfaction and loyalty in primary healthcare services. This research is expected to serve as a reference for Community Health Center management in developing strategies to improve service quality and maintain patient loyalty
Co-Authors Abadi Sanorsa Abadi Sanosra Abdul Lani Aditya Dimas Pratama Afiril Inisia Hajar Ahmad Efrizal Ammrullah Aini Nurul Akhmad Khalim Ana Sanjaya anggela eka anggraeni anggraeni, anggela eka Anggraeni, Anggela Eka Anggraeni Eka Anindya Restu Permana Anita Eka Navalina Aprilia Windarti Ardi Wira Nata Arief Awaluddin Arif Cahyono Asep Reza Kurniawan Bayu Wijayantini, Bayu Boy Sampurno Dina Triya Yuliasari DWI CAHYONO Edi Sutiarso Edi Yulianto Efendy, Mochamad Rizal R Eko Budi Satoto Eko Cahyono Eko Cahyono, Eko Elida Eftitah Feel, Nico Harumanu Hisyam Zaini I Dewa Gede Aristana Wijaya Kesuma I Putu Angga Wahyudi Indah Kurniawati Jekti Rahayu Kiki Rohmana Kitria Octariana Hartono Martini, Ni Nyoman Putu Mochamad Rizal R Efendy Muhammad Luqman Hakim Muhammad Luqman Hakim, Muhammad Luqman Munawaroh, Ayu Siti Nata, Ardi Wira Naufal Yoga Fahreza Nia Damayanti Nico Harumanu Feel Ninik Indrayani Ninyoman Putu Martini Noor Salim Nunik Nurhidayatul Ma’rifah Nurlatifah Nurlatifah Nursa&#039;id Nursa&#039;id Nursaid Nursaid Nursaidah Nursaidah, Nursaidah Nursaidah, Nursaidah Nurul Qomariah Oktarina, Oktarina Puji Astutik Retno Endah Supeni Riyanto Setiawan Rohmatul Maula Rozaid, Yusron Rozzaid, Yusron Rumi Enggarwati Rusdiyanto Rusdiyanto S, Sya?roni Sandra Aris Wagiyono Siti Aminatun Siti Nursyamsiyah Sri Rahayu Niwidadi Sri Suherning Sumadi Sumadi Susbiyani, Arik Syamsul Hadi Sya’roni S Thamrin, Mohammad Trias Setyowati Trias Setyowati, Trias Wenny Murtalining Tyas Yantika, Yuli Yayak Hendarini Yoyok Sudarmanto Yuli Yantika Yulian Budi Laksono Yusron Rozaid Yusron Rozzadi Yusron Rozzaid