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All Journal Jurnal Ilmu Pertanian Indonesia Jurnal Manajemen dan Organisasi MANAJEMEN IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah JURNAL SISTEM INFORMASI BISNIS Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Agrokreatif Jurnal Ilmiah Pengabdian kepada Masyarakat JBMP (Jurnal Bisnis, Manajemen dan Perbankan) TIJAB (The International Journal of Applied Business) JAS-PT Jurnal Analisis Sistem Pendidikan Tinggi JABE (Journal of Applied Business and Economic) Ultima Management : Jurnal Ilmu Manajemen Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal Risalah Kebijakan Pertanian dan Lingkungan Jurnal Pengabdian Masyarakat Indonesia Jurnal Ekonomi Efektif AJAD : Jurnal Pengabdian kepada Masyarakat Jurnal Pusat Inovasi Masyarakat Dharma: Jurnal Pengabdian Masyarakat Policy Brief Pertanian, Kelautan, dan Biosains Tropika Jurnal Pengabdian Nasional (JPN) Indonesia Management Analysis Journal
Hardiana Widyastuti
Departemen Manajemen, Fakultas Ekonomi Dan Manajemen Institut Pertanian Bogor (IPB), Bogor 16680
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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PENGARUH SERVICE EXCELLENCE DAN SERVICESCAPE TERHADAP INTENTION TO REUSE KERETA PANORAMIC Chaniago, Putri Audriel; Widyastuti, Hardiana
ULTIMA Management Vol 16 No 2 (2024): Ultima Management : Jurnal Ilmu Manajemen
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/manajemen.v16i2.3808

Abstract

Abstract - The development of the goods and services sector is increasing, especially in the transportation services sector. PT Kereta Api Pariwisata launched a new innovation, namely the panoramic train. The aim of the research is to analyze the influence of service excellence and servicescape on intention to reuse panoramic trains. PT Kereta Api Pariwisata maintains customer interest in continuing to reuse them by applying service excellence and servicescape to its products and services to remain competitive and dominate market share. The data sources used are primary data obtained by distributing questionnaires to respondents and secondary data obtained by reading scientific journals, books and other reading sources. Descriptive analysis and SEM-PLS are used as data processing methods to analyze the influence of service excellence and servicescape on intention to reuse. The results indicate that service excellence and servicescape significantly and positively influence intention to reuse panoramic train. Service excellence and servicescape play an important role in influencing passengers' intention to return to the panoramic train service. Improvements in both aspects will help increase customer loyalty and the long-term success of the panoramic train service. The managerial implications recommended by the researcher are formulated using the 7P marketing strategy approach (Product, Price, Place, Promotion, People, Process, Physical Evidence). Keywords: Intention to Reuse; Panoramic Train; Servicescape; Service Excellence
Penerapan Digital Learning untuk Peningkatan Kualitas Pembelajaran Matematika dan Bahasa Inggris di Desa Benteng, Kecamatan Ciampea, Kabupaten Bogor Widyastuti, Hardiana; Apriliani, Fany; Ermawati, Wita Juwita; Sartono, Bagus; Anggraeni, Kartika Novira; Musthafa, Hafiz Syaikhul
Jurnal Pengabdian Masyarakat Indonesia Vol 5 No 4 (2025): JPMI - Agustus 2025
Publisher : CV Infinite Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jpmi.3718

Abstract

Anak-anak usia sekolah dasar di Desa Benteng, Kecamatan Ciampea, Kabupaten Bogor memiliki kesulitan terhadap pelajaran matematika dan bahasa inggris. Hal tersebut disebabkan oleh rendahnya motivasi belajar siswa, kurangnya dukungan keluarga, kurangnya relawan pengajar, serta kurangnya inovasi dalam penerapan media pembelajaran. Padahal pelajaran matematika dan bahasa inggris merupakan mata ajaran penting yang dapat mengembangkan logika, kreativitas, pemecahan masalah dan kemampuan berkomunikasi global. Program Pengabdian Masyarakat ini bertujuan untuk meningkatkan kualitas pembelajaran matematika dan bahasa inggris bagi siswa sekolah dasar di Desa Benteng, Kecamatan Ciampea, Kabupaten Bogor. Metode pelaksanaan kegiatan meliputi persiapan, pelaksanaan, pendampingan dan evaluasi, serta keberlanjutan program. Kegiatan belajar mengadopsi modul cetak menjadi digital dengan nama aplikasi “Binar Cerdas”. Hasil kegiatan menunjukan peningkatan minat dan pemahaman siswa terhadap mata pelajaran matematika dan bahasa inggris. Hasil belajar siswa menunjukan rata-rata skor pre-test sebesar 25,46 dan rata-rata skor post-test meningkat menjadi 78. Para siswa mulai percaya diri mengucapkan kalimat dalam bahasa inggris. Dampak kegiatan ini antara lain motivasi belajar siswa meningkat, terbukti dari konsistensi kehadiran para siswa untuk mengikuti kegiatan belajar, serta para orang tua siswa turut berpartisipasi dalam penggunaan aplikasi “Binar Cerdas”.
Peningkatan Pengetahuan Pemasaran UMKM melalui Pelatihan Perbaikan Kemasan dan Penjualan di Marketplace di Desa Cibadak, Kecamatan Ciampea, Bogor Widyastuti, Hardiana; Zahra, Nisa; Handayani, Nesti; Munandar, Jono Mintarto
Agrokreatif: Jurnal Ilmiah Pengabdian kepada Masyarakat Vol. 9 No. 3 (2023): Agrokreatif Jurnal Ilmiah Pengabdian Kepada Masyarakat
Publisher : Institut Pertanian Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/agrokreatif.9.3.404-412

Abstract

Micro, Small, and Medium Enterprises (MSMEs) are one of the drivers of the national economy, which, in its journey, has faced various challenges, one of which is related to marketing. Formulating the right marketing strategy is a crucial factor in being able to face challenges and help increase sales of MSME products, including through packaging and digital marketing. This activity aims to improve the performance of MSMEs in Cibadak Village through 1) The process of changing knowledge (cognitive) related to aspects of packaging and digital marketing through the marketplace and 2) The process of changing behavior (psychomotor) related to aspects of packaging and digital marketing through the marketplace. This activity was carried out in Cibadak Village, Ciampea District, West Java Province, between 1 October and 3 November 2022. Consisting of 2 training sessions and two site visits. This activity resulted in changes in the knowledge and behavior of MSME actors in Cibadak Village. Changes in knowledge are illustrated by the results of the pre-test and post-test, which show that overall, there is an increase in knowledge regarding packaging (45.2%) and digital marketing (11.8%) of products processed by MSMEs in Cibadak Village. Then, changes in behavior are marked by changes in previously simple and unhealthy packaging to more attractive and healthy packaging. Apart from packaging, there has also been a change in marketing patterns, from previously only offline, now trying to use digital marketing using marketplace facilities.
Buying Intention on Electric Cars in Jabodetabek Using Combined TAM and TPB (C-TAM-TPB) Naufal, Muhammad; Hardiana Widyastuti; Indra Refipal Sembiring; Mokhamad Syaefudin Andrianto
Jurnal Aplikasi Bisnis dan Manajemen Vol. 10 No. 1 (2024): JABM, Vol. 10 No. 1, Januari 2024
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.10.1.173

Abstract

The use of motorized vehicles in Indonesia increasing from year to year. This has impacted higher air pollution. The use of electric cars was considered to reduce air pollution. However, the use of electric cars in Indonesia still experienced obstacles. This study aimed to analyze the factors that influenced people to buy electric cars in Jabodetabek through the integration/combination of TAM (Technology Acceptance Model) and TPB (Theory of Planned Behavior) or C-TAM-TPB, which were expanded by adding variables of Price Value, Perceived Risk, Environmental Awareness, and Infrastructure Barrier. There are 200 respondents participated in the study. They are selected using non-probability sampling with purposive sampling method. The data analysis technique used descriptive analysis and SEM PLS. The results of this study indicated that perceived usefulness and perceived ease of use had a positive influence on attitude. The variables attitude, perceived behavioural control, and price value had a positive influence on the intention to buy electric cars, while subjective norm, perceived risk, environmental awareness, and infrastructure barriers had no significant effect on the intention to buy electric cars. Keywords: buying intention, C-TAM-TPB, electric car, infrastructure barriers
Co-Authors Aisah, Prity Nur Aminah, Mimin Anggraeni, Kartika Novira Arfan Damari Ariq Athallah Bagus Sartono Chaniago, Putri Audriel Damari, Arfan Dewi, Farida Ratna Dzaki Amali Muhamdani Fany Apriliani Faqih Udin dan Jono M. Munandar Meivita Amelia Firdaus, Guntur Fitry Primadona Gayatri Kusumastuti Guntur Firdaus Hairunisa Dzulhira Handayani, Nesti Heti Mulyati Husnadiva Naurah Kamal I Gede Yogendra Imam Buchori Zarkasie Indra Refipal Sembiring Indra Refipal Sembiring Khumairoh, Alvi Lindawati Kartika Lindawaty Maulida Fajriani Mokhamad Syaefudin Andrianto Muhammad Naufal, Muhammad Mukhamad Najib Musa Hubeis Musthafa, Hafiz Syaikhul Nimas Dwi Hapsari Ningsih, Diana Fitria Nisa Zahra Nisa Zahra Nugraha, Arlan Nur Hadi Wijaya Nur Hadi Wijaya Nurramidhan, Alfath Rizka Prasanti, Fanya Jessica Prastitya, Tita Ajeng Ridha Rizkiana Rikrik Riesmawan Rindang Matoati, Rindang Selvie Fitriyanti Sudaryono, Hasna Nadiyah Banafsaj Syaira, Nayla Azmi Pradita Tangdilallo, Aresth Cariv Kila Tuqa, Bimo Rana Walfa Aidyna Aulia Yasya Fuadi Hidayati Yomi Satifa Putri Zahra, Nisa Zamaya, Raihani Mufti