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All Journal Jurnal Manajemen Terapan dan Keuangan Syntax Literate: Jurnal Ilmiah Indonesia EKONOMIS : Journal of Economics and Business JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan JURNAL PENDIDIKAN TAMBUSAI Journal on Education Journal Sampurasun : Interdisciplinary Studies for Cultural Heritage JURNAL PEMASARAN KOMPETITIF FIRM: Journal of Management Studies Accounting Global Journal BENING Management Studies and Entrepreneurship Journal (MSEJ) JURNAL ILMIAH FEASIBLE (JIF) Jurnal Pendidikan dan Kewirausahaan Jurnal E-Bis: Ekonomi Bisnis Jurnal Manajemen dan Bisnis Kreatif ATRABIS: Jurnal Administrasi Bisnis (e-Journal) Journal of Economics and Business UBS Jurnal ABDIMAS (Pengabdian kepada Masyarakat) UBJ Wahana Dedikasi : Jurnal PkM Ilmu Kependidikan Jurnal Valuasi : Jurnal Ilmiah Ilmu Manajemen dan Kewirausahaan Berdikari : Jurnal Ekonomi dan Statistik Indonesia Jurnal Ekonomi Padma: Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Ekbis (Ekonomi & Bisnis) Transforma: Jurnal Manajemen Jurnal Penelitian Pendidikan Indonesia
Candra Fatihah, Dian
Politeknik Piksi Ganesha
Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Pengaruh Pendapatan Terhadap Kesejahteraan Anggota Koperasi Viyata Virajati Sesko AD Bandung Musrofah, Rezza Anni; Fatihah, Dian Candra
JURNAL ILMIAH FEASIBLE: Bisnis, Kewirausahaan dan Koperasi Vol 3 No 2 (2021): Junal Ilmiah Feasible (JIF): Bisnis, Kewirausahaan dan Koperasi
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/fb.v3i2.2021.%p.12184

Abstract

Penelitian bertujuan untuk mengetahui pengaruh pendapatan terhadap kesejahteraan anggota koperasi Viyata Virajati Sesko AD Bandung. Teknik yang dipakai pada pengujian ini yaitu kuantitatif. Pengumpulan informasi menggunakan kuisioner, survey, dan melihat data-data yang terdahulu. Metode Analisa yang digunakan: uji validitas, analisis regresi linier sederhana, uji reabilitas, koefisien korelasi, koefisien determinasi, uji normalitas dan uji hipotesis. Hasil uji t diperoleh diperoleh bahwa pendapatan berpengaruh terhadap kesejahteraan anggota koperasi dengan nilai t hitung (5,132) > t tabel) 1,692) dengan konstribusi determinasi sebesar 44,4% serta didukung regresi linier  Y=8,055+1,190X, yang artinya setiap pendapatan naik satu tingkat maka kesejahteraan juga akan meningkat sebesar 1,190., Kata kunci: Pendapatan; Kepuasan Konsumen; Kesejahteraan Anggota; Koperasi
Analysis Of Operational Cost Control From The Cashier's Perspective Using The Sapta Hemat Program Cahyati, Desi; Fatihah, Dian Candra
Transforma Jurnal Manajemen Vol. 3 No. 2 (2025): Transforma: Jurnal Manajemen
Publisher : Pascasarjana Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/tjm.v3i2.247

Abstract

This article is entitled Analysis of Operational Cost Control from the Cashier's Perspective Using the Sapta Hemat Program. This study aims to describe the role of cashiers in implementing the Sapta Hemat program at Sagaracipta Minimarket. The Sapta Hemat program is a retail company policy that aims to reduce operational costs   through savings in 7 aspects, namely; saving electricity, saving water, saving promotional costs, saving stationery, saving SHB (plastic), saving others and saving BTK. The research method used is descriptive qualitative, with data collection techniques through observation, in-depth interviews and documentation. Cashiers have an important role in implementing Sapta Hemat, both as direct implementers and as reminders for coworkers and customers. Cashiers actively educate consumers regarding plastic savings and maintain daily work efficiency. However, the implementation of plastic saving still faces obstacles, because most consumers have not brought their own shopping bags and are not fully aware of the policy. This study concludes that the success of Sapta Hemat is strongly influenced by the active participation of cashiers and support from consumers. Therefore, additional strategies are needed such as providing affordable alternative bags and increased education to customers. Keyword: Operational cost control, Cashier, Plastic, Sapta Hemat, Minimarket
Analysis Of The Financial Performance Of The Company Cooperative PT. Bangun Rasaguna Lestari Laowo, Forfalenti; Fatihah, Dian Candra
Transforma Jurnal Manajemen Vol. 3 No. 2 (2025): Transforma: Jurnal Manajemen
Publisher : Pascasarjana Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/tjm.v3i2.248

Abstract

Cooperatives play an important role in supporting the welfare of their members, especially among lower to middle-income communities. This study aims to analyze the financial performance of the Savings and Loan Cooperative (KSP) PT. Bangun Rasaguna Lestari from 2021 to 2024 by using liquidity, solvency, and profitability ratios. The research method used is qualitative descriptive with an analysis of the cooperative's financial statements based on the cooperative health assessment standards from the Ministry of Cooperatives and SMEs results show that the cooperative has very healthy liquidity and solvency, with a current ratio above 457.25% and a debt to asset ratio below 20%. However, the cooperative's profitability performance remains less than optimal, with an average return on equity of around 9.3%, below the expected standard. This condition indicates that the cooperative is able to meet its short-term obligations and maintain financial stability, but still needs to improve operational efficiency and capital utilization to generate higher profits for sustainable business growth and member welfare.
Corruption in the digital bureaucratic service system (media studies in disclosure of corruption cases) Nunung, Ai; Latifah, Latifah; Fatihah, Dian Candra
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol. 10 No. 4 (2024): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020243639

Abstract

Corruption still occurs even though the bureaucracy has transformed into a digital service system. Lately, the trend has become more rampant, involving all elements of service from the central to the regions, from high-ranking officials to field officers. Digitalization, which was initially implemented as a formula for preventing corruption, still opens wide gaps to be penetrated. The digital system that has been implemented has not been effective in preventing and eliminating the corrupt mentality of service delivery personnel. The digital era, which should be a moment of clean, open and responsible bureaucratic change, still has a long way to go. Based on that fact, this study aims to determine digitalization in bureaucratic services in preventing corruption. The method used in this study is descriptive qualitative, with media analysis studies to obtain data spread across three credible national online media networks. The results of the study show that corruption cases are still rife even though bureaucratic services have been transformed into a digital service system. In the implementation of the bureaucratic system, the media plays a very vital role as part of enforcing corruption laws and encouraging service personnel to act in a manner that is trustworthy, honest and responsible for their work.
Bill Payment And Package Delivery Procedure At The Company Pt Pos Indonesia Cikutra Branch Office Ai Nunung; Dian Candra Fatihah; Euis Hernawati; Sandy Ramadan Ismail
Jurnal Ekonomi Vol. 13 No. 02 (2024): Jurnal Ekonomi, Edition April - June 2024
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to determine the Bill Payment and Package Delivery Procedure at the PT Pos Indonesia Company, Cikutra Branch Office. The research method used is a qualitative method with a descriptive approach, data collection techniques using interviews, observation and literature review which have close relevance to the procedure. From the research results, it is clear that the online system at PT POS Indonesia Cikutra Branch Office will only start in 2021 with the release of Pospay and PosAja PT Pos Indonesia, which currently still have a period of development. PT Pos Indonesia's Pospay and Pos Aja applications are not fully running perfectly, so there are still many people who use them offline, namely visiting the nearest post office for reasons of limited ability and knowledge in using the Pospay application. Most people, especially those who are elderly, prefer to visit the post office to send packages because the PosAja application cannot make deliveries outside the city with a maximum weight that cannot exceed 5 kg. The problem encountered is that the server often experiences downtime in the Pospay application, causing long queues and taking a long time to complete. The advice that the author can give is to upgrade offline and online service procedures for bill payments and package delivery as well as routinely and periodically upgrade the service system on the Pospay and PosAja applications so that it is hoped that the application developers from PT Pos Indonesia can continue to demonstrate their abilities so that the application is successful. now it can be continuously updated for the sake of a digital era that is practical and easy.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah Kredit Pada Bank BJB KCP Gedebage Nunung, Ai; Candra Fatihah, Dian; Hernawati, Euis; Azka Savvana, Fadhia
Journal of Economics and Business UBS Vol. 12 No. 2 (2023): Regular Issue
Publisher : Cv. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/joeb.v12i2.176

Abstract

Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh kualitas pelayanan terhadap kepuasan nasabah kredit pada Bank BJB KCP Gedebage. Metode yang digunakan yaitu metode deskriptif verifikatif dengan pendekatan kuantitatif serta pengumpulan data melalui studi lapangan, kuesioner, dan studi pustaka. Berdasarkan hasil penelitian diperoleh nilai koefisienkorelasi sebesar 0,828 yang menyatakan bahwa kualitas pelayanan terhadap kepuasan nasabah kredit Bank BJB dikategorikan sangat kuat karena berada pada rentang 0,80 – 1,000. Hasil uji hipotesis t menunjukkan besarnya t hitung terhadap t tabel (9,888 > 0,288) yang berarti terdapat pengaruh antara kualitas pelayanan terhadap kepuasan nasabah kredit pada Bank BJB KCPGedebage. Berdasarkan hasil perhitungan koefisien determinasi diperoleh R square sebesar 68,5% memiliki arti bahwa kepuasan nasabah kredit pada Bank BJB KCP Gedebage dipengaruhi oleh kualitas pelayanan sebesar 68,5%. Hambatan yang terjadi adalah kurangnya sosialisasi dari pihak Bank mengenai produk kredit sehingga kurangnya informasi yang didapat oleh debitur. Serta pelayanan yang diberikan Bank kurang cepat dan efisien mengenai permintaan nasabah. Solusi yang disarankan adalah sudah seharusnya karyawan Bank mempelajari serta memahami produk yang tersedia, agar nasabah mendapatkan informasi secaralengkap dan jelas. Serta karyawan Bank harus sering mengikuti pelatihan-pelatihan seperti pelatihan pelayanan prima, agar dapatmemberikan pelayanan yang terbaik kepada nasabah.
Pengaruh Key Perfomance Indicator Terhadap Kinerja Karyawan PT Medion Farma Jaya Cimareme Dian Candra Fatihah; Hj. Ai Nunung; Euis Hernawati; Anggi Amalia Putri
ATRABIS Jurnal Administrasi Bisnis (e-Journal) Vol. 9 No. 1 (2023): ATRABIS: Jurnal Administrasi Bisnis (e-Journal)-Juni 2023
Publisher : Program Studi Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38204/atrabis.v9i1.1213

Abstract

Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh key perfomance indicator terhadap kinerja karyawan PT Medion Farma Jaya Cimareme. Pada penelitian ini menggunakan metode kuantitatif melalui pengambilan data dengan menggunakan kuesioner. Jumlah sampel yang dipakai adalah 36 orang yang merupakan karyawan PT Medion Farma Jaya. Pada penelitian ini diperoleh hasil nilai koefisien korelasi yaitu 0,486 artinya bahwa key perfomance indicator memberikan pengaruh terhadap kinerja karyawan di PT Medion Farma Jaya dengan kategori sedang yaitu berada pada rentang 0,40- 0,599. Dari uji hipotesis t menunjukkan nilai t hitung terhadap t tabel adalah 3,239 > 0,329 yang artinya terdapat pengaruh antara key perfomance indicator terhadap kinerja karyawan di PT Medion Farma Jaya. Nilai koefisien determinasi diperoleh R square yaitu 23,6% yang berarti jika kinerja karyawan di PT Medion Farma Jaya dipengaruhi oleh key perfomance indicator sebesar 23,6%. Hambatan yang terjadi di PT Medion Farma Jaya disebabkan kurang adanya komitmen dari setiap elemen perusahaan sehingga menghambat proses tercapai maksimalnya KPI yang digunakan. Solusi untuk perusahaan yaitu supaya tetap menjaga dan mempertahankan penerapan KPI sebagai sistem penilaian karyawan. Penerapan KPI secara benar akan berdampak pada peningkatan motivasi karyawan sehingga pekerjaan dapat diselesaikan dengan baik. Dengan meningkatnya produktivitas karyawan, maka perusahaan akan memperoleh keuntungan maksimal. Kata Kunci: Key Perfomance Indicator, Kinerja Karyawan. Abstract This research objective was to determine the effects of Key Performance Indicators on employee performance at PT Medion Farma Jaya Cimareme. In this study using quantitative methods through data collection using a questionnaire. The research sample consisted of 36 employees of PT Medion Farma Jaya. In this study, the results of the correlation coefficient value were 0.486, meaning that the key performance indicator had an influence on employee performance at PT Medion Farma Jaya in the medium category, namely in the range 0.40-0.599. The results of the hypothesis t-test showed that the tcount was higher than the ttable, namely 3.239 > 0.329. It meant that there was a significant effect between key performance indicators on employee performance at PT Medion Farma Jaya. Meanwhile, from the value of the coefficient of determination, the R square is 23.6%, which means that the performance of employees at PT Medion Farma Jaya is influenced by a key performance indicator of 23.6%. The obstacles at PT Medion Farma Jaya were caused by the lack of commitment from every element of the company, hindering the process of achieving the maximum KPI applied by the company. The recommended solution for the company is to keep and maintain the implementation of the key performance indicators (KPI) as an employee appraisal system. Appropriate application and review of KPI could motivate employees to complete their work well. By increasing employee productivity, the company will get maximum profit.
Co-Authors Adji, Widwi Handari Afifah, Najma Ai Nunung Amel Aprillia Ana Nur Rahayu Andini Kusdi Antini Andri Susan Kurnia Anggi Amalia Putri Anjani Pratiwi Anjani, Dwi Anjelina, Christi Azka Savvana, Fadhia Cahyati, Desi Candra Mecca Sufyana CHANDRA FIRMANSYAH CHANDRA FIRMANSYAH Darmawanti, Nurul Datu, Fefrina Tangke David Ifanly David Ipa, Jaybert Devi Setiawati Dewi Pramanik, Nuniek Dewi Tresnasari Dian Dania Apriyanti Dwi Anjani Eka Aprilistia Sudewi Eri suparjan Erny Wityasminingsih Euis Hernawati Euis EUIS SANDRI MEILAWATI EUIS SANDRI MEILAWATI Fadhia Azka Savvana Gina Nafisha Hani Kustyanti Kusnadi Hera Septiani Patmala Hernawati, Euis Hj. Ai Nunung Ika Rahman Irda Sari K Prihartono Kurnia Taupik Laowo, Forfalenti Latifah Latifah Marliana Oktaria Lifan Musrofah, Rezza Anni Novita Anggraeni Novita Anggraeni NUNIEK DEWI PRAMANIK Nunik Dewi Pramanik NUNUNG, AI Nurdin, Jusuf Nursela Setiawati, Putri Nurul Try Oktaviyanti Omia, Maria Patmala, Hera Septiani Putri S.K, Anggi Ramadhan , M. Syahrul Rani Desmawati, Dewi rezza anni musrofah Rezza Anni Musrofah Rini Susilowati Rini Tisnawati Risma Suminar Sari Rizky, Ardelia Astriany Sahidin, Yuda Saidah, Iis Saidah Salsabila, Putri Dewi Sandy Ramadan Ismail Setiani, Andini Silva Septriana Siti Insani Sonia Azizah Putri Solihah Sudrartono, Tiris Susilowati , Rini Taupik, Kurnia Tetralleniajr Tetralleniajr Tetralleniajr, Tetralleniajr Veranita, Mira Wardiani, Anita Warsiati , Wiwi Warsiati, Wiwi Widaningsih, Imas Sri Willy Nurzaman Wilma Zuarko Adji Yuda Syahidin Yuliana Ritna Bara Yunengsih, Yuyun YUSUF, RAMAYANI