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All Journal Jurnal Sinergi Jurnal Siasat Bisnis Jurnal Ilmiah Mahasiswa Manajemen Kajian Ilmiah Mahasiswa Manajemen Kinerja Jurnal Ilmiah Ranggagading (JIR) Jurnal Widya Manajemen & Akuntansi Jurnal Manajemen Teori dan Terapan Proceeding SENDI_U JPM (Jurnal Pemberdayaan Masyarakat) EKONOMIS : Journal of Economics and Business Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship Research In Management and Accounting (RIMA) Kajian Manajemen dan Bisnis Eksis: Jurnal Riset Ekonomi dan Bisnis Jurnal Bisnis dan Akuntansi JIIP (Jurnal Ilmiah Ilmu Pendidikan) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal of Entrepreneurship & Business Shafin: Sharia Finance and Accounting Journal BIP'S : Jurnal Bisnis Perspektif ProBisnis : Jurnal Manajemen Joong-Ki : Jurnal Pengabdian Masyarakat Peka: Jurnal Pengabdian Kepada Masyarakat Reviu Akuntansi, Manajemen, dan Bisnis Joong-Ki J-CEKI Jurnal Ekonomi, Manajemen, Akuntansi Ulil Albab Joong-Ki Jurnal Manajemen Maranatha Research In Management and Accounting (RIMA)

Lena Ellitan

Universitas Katolik Widya Mandala, Surabaya

Author-ID : 259161

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

Published : 99 Documents Claim Missing Document

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Technology and Overall Performance of Indonesian Manufacturing Firms: Do Manufacturing Strategies Serve as Moderators Ellitan, Lena
Jurnal Widya Manajemen & Akuntansi Vol 3, No 2 (2003)
Publisher : Fakutas Ekonomi Unika Widya Mandala Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (4669.44 KB)

Although there have been many studies focusing on the determinants of technological adoption and innovation, there is still a dearth of empirical results that relate to technology adoption and performance, especially in the Indonesian manufacturing sector. Based on the fact that the increased use of advanced manufacturing technologies and new management practices cannot be directly related to higher performance, this study tries to integrate technological and innovation considerations with manufacturing strategic development. This study focuses on the role of manufacturing strategy in moderating the impact of hard and soft technology on overall performance. The alignment between technology and manufacturing strategy is necessary to ensure success of firms. Data were collected through mailed questionnaires to CEOs of medium and large manufacturing firms in Indonesia.T his study finds that both hard and soft technologies have positive impacts on overall firm's performance. Further, manufacturing strategy plays an important moderating role on the relationship between technology and performance.

Pengaruh Lingkungan Bisnis terhadap Kinerja Bisnis Perusahaan melalui Strategi Kompetitif dan Strategi Manufaktur sebagai Mediator: Studi pada Perusahaan Menengah dan Besar di Indonesia Martono, Cyrillus; Ellitan, Lena
Kajian Manajemen dan Bisnis Vol 2, No 2 (2011)
Publisher : Kajian Manajemen dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (5636.096 KB)

This research is conducted to test whether a conceptual model of manufacturing strategy is relevant when applied in different research settings among medium and large manufacturing companies in Indonesia. The study generally indicates that environmental uncertainty has no significant effect on the choice of competitive strategy and manufacturing strategy among medium and large companies.

Analisis Faktor-faktor yang Mempengaruhi Kinerja Rantai Pasokan pada Industri Manufaktur Skala Kecil dan Menengah di Jawa Timur Ellitan, Lena
Kajian Manajemen dan Bisnis Vol 2, No 1 (2010)
Publisher : Kajian Manajemen dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (6127.616 KB)

This research conducted to investigate the influence factors (environment factors, intra-organizational facilitator, and inter-organizational factors) of information sharing and information quality and its effect on operational performance of supply chain. Data are collected through mailed questionnaire to 500 top management of small and medium entreprises in East Java Province, Indonesia.

Pengaruh Perceived Risk Dan E-Service Quality Terhadap Customer Loyalty Dengan Switching Cost Sebagai Variabel Mediasi Di Zalora Utami, Abigail Setyo; Ellitan, Lena; Supriharyanti, Elisabeth
Kajian Ilmiah Mahasiswa Manajemen Vol 6, No 1 (2017)
Publisher : Kajian Ilmiah Mahasiswa Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (214.855 KB)

People in the current era tend to use technology to fullfil their needs in shopping. From that it raises, the number one of online retailers use it to open an online stores. There are many cases of fround an uncomfortable service in the online shop, it makes people more worried to shopping. This research is intend to know the effect of perceived risk and e-service quality to customer loyalty through switching cost. In this research, the four variable are analyzed using SEM analysis through SEM asumption test with Lisrel program. The population of this research is all of people who have shopping in Zalora and the number of samples of this research is 150 respondend who spread around Surabaya. The object of this research is Zalora online stores. The technique used in this research is Non Probability Sampling technique with incidental method. The result of this research show that switching cost can mediated e-service quality in customer loyalty.

PENGARUH EXPERIENTIAL MARKETING TERHADAP REPURCHASE INTENTION DIMEDIASI OLEH CUSTOMER SATISFACTION PADA RESTORAN X SURABAYA Marcellino, Louis; Ellitan, Lena; Muljani, Ninuk
JURNAL ILMIAH MAHASISWA MANAJEMEN Vol 10, No 1 (2021)
Publisher : Universitas Katolik Widya Mandala Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33508/jumma.v10i1.3254

Currently, many businesses are growing rapidly, this is due tocreative and innovative ideas. Along with this idea, the concept of marketing also developed. Marketing activities are now starting to focuson customer satisfaction. In general, every business aims to seek profit,this goal cannot be separated from marketing activities. Marketing itself must be thought out in advance to be more targeted to customers.In 2013, the hotel and restaurant industry accounted for 14.33% of Indonesia's Gross Domestic Product (GDP). One example of a restaurantbusiness is X Restaurant in Surabaya. This study aims to analyze fivetypes of market experience on repurchase intentions, either directly orthrough customer satisfaction at X Restaurant in Surabaya. Object ofthis research is X Restaurant customers in Surabaya who are more than18 years old and have come to X Restaurant at least 3 times.Total sample in this study was 169 samples and using the Partial Least Square method. The data used is primary data obtained bydistributing questionnaires to customers of X Restaurant in Surabaya.In analyzing the data using a Structural Equation Modeling approachwith the help of SmartPLS software. The results of the study prove thatsense experience, feel experience, think experience, and related experience have a significant influence on customer satisfaction and repurchase intentions by mediating customer satisfaction; Customer satisfaction has a significant effect on repurchase intention; Action experience has no significant effect on customer satisfaction and repurchaseintention through customer satisfaction.

PENGARUH PERCEIVED USEFULNESS, PERCEIVED RISK DAN PERCEIVED EASE OF USE TERHADAP INTEREST ONLINE PURCHASE YANG DIMEDIASI CONSUMER ATTITUDE PADA APLIKASI DEALJAVA DI SURABAYA Prayogo, Cornelia; Ellitan, Lena; Muljani, Ninuk
JURNAL ILMIAH MAHASISWA MANAJEMEN Vol 10, No 1 (2021)
Publisher : Universitas Katolik Widya Mandala Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33508/jumma.v10i1.3195

Due to the rapid growth of technology, especially the Internet,business people take advantage of the development of internet usersby creating trading businesses in the form of electronic stores. Variouse-commerce apps emerge, which do not only sell products but alsoservices by using numerous application programs for variouspurposes. One example of an application-based business service is theDealjava. Various applications are managed properly starting fromperceived usefulness, perceived risk, and perceived ease of use, whichwill give an impact on consumer attitude and interest in onlinepurchases. This study aims to analyze the perceived usefulness,perceived risk, and perceived ease of use to the interest onlinepurchase, whether in a direct way or through consumer attitude in theDealjava Apps in Surabaya. The object of this study was the users ofthe Dealjava application aged more than 17 years old in Surabaya.There were 141 samples of study that used Partial Least Techniquesquare. The data used was primary data that was obtained bydistributing questionnaires to the Dealjava users in Surabaya.Structural Equation Modeling with SmartPLS software was used asa data analysis technique. The result of the study proves that theperceived usefulness, perceived risk, perceived ease of usesignificantly affect consumer attitude; perceived usefulness, perceivedrisk, perceived ease of use, and consumer attitude automaticallyaffect the interest in online purchase; perceived risk and perceived easeof use undoubtedly affect the interest online purchase throughconsumer attitude; perceived usefulness does not have a significanteffect on interest online purchases through consumer attitude.

PENGARUH BRAND EXPERIENCE TERHADAP BRAND EQUITY MELALUI COSTUMER COMMITMENT DAN CUSTOMER SATISFACTION PADA KEDAI KOPI ZXC DI SURABAYA Walukow, Verby Stevan; Ellitan, Lena; Suhartatik, Ani
JURNAL ILMIAH MAHASISWA MANAJEMEN Vol 10, No 1 (2021)
Publisher : Universitas Katolik Widya Mandala Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33508/jumma.v10i1.3255

Today's business competition is unavoidable along with themore innovative business people and the development of technology.One of the competitive advantages that every business person wants togain is a good brand experience. A good brand experience will providesatisfaction for customers which in turn will provide additional valuefor a brand. This study aims to analyze the effect of brand experience onbrand equity by considering customer commitment and customersatisfaction at Surabaya Town Square. Quantitative methods are usedin conducting research based on primary data. A total of 150respondents who became the research sample using a samplingtechnique using purposive sampling. In conducting the analysis usingthe SEM approach using the help of the SmartPLS program. The resultsof this study indicate that there is a significant positive effect betweenbrand experience on customer commitment and satisfaction, but doesnot have a significant effect on brand equity; There is no positive effectbetween customer commitment and brand equity; but there is a positiveeffect between customer commitment and brand equity

THE MODERATING ROLE OF ENVIRONMENTAL MUNIFICENCE ON TECHNOLOGY-PERFORMANCE RELATIONSHIP: AN EMPIRICAL EVIDENCE OF INDONESIAN MANUFACTURING FIRMS LENA ELLITAN
Jurnal Bisnis dan Akuntansi Vol 5 No 1 (2003): Jurnal Akuntansi dan Bisnis
Publisher : Pusat Penelitian dan Pengabdian Masyarakat Sekolah Tinggi Ilmu Ekonomi Trisakti

Technology adoption is powerful force for industrialization, increasing productivity, supporting growth, and improving the standards of living. Technology is a critical force for a business organization in a competitive environment, and technology advancement play a vital role in long term profitability. One of the issues raised on the relationship between technology and competitive advantage is whether the relationship is the same for all organization in wealthy (munificence) or poor environment. This study focused on the moderating role of environmental munificence on technology-performance relationship. Data were collected through mailed questionnaires to the CEO of Indonesian manufacturing firms. This study finds that both hard and soft technology have positive impacts on all performance indicators. Furthermore, environmental munificence is found to significantly moderate the relationship between hard technology and manufacturing performance. This study finds that the more munificence the environment, the greater the impact of technology on manufacturing performance.

TECHNOLOGY ADOPTION, TECHNOLOGY MANAGEMENT AND ITS IMPACT ON OPERATIONAIL PERFORMANCE: A CASE FROM INDONESIA LENA ELLITAN
Jurnal Bisnis dan Akuntansi Vol 4 No 1 (2002): Jurnal Bisnis dan Akuntansi
Publisher : Pusat Penelitian dan Pengabdian Masyarakat Sekolah Tinggi Ilmu Ekonomi Trisakti

This paper is base in a field investigation via face to face interviews with top management, that was done in East Java involved medium and large manufacturing companies. They operate in the tobacco, plasctic, pulp, furniture, textile, cable and plywood business area. This research is an exploratory one that was conducted to examine the extent of technology adoption and its management in medium and large manufacturing companies in Indonesia. This study also investigates the impact of technology adoption on performance of the firms. The analysis of this study has shown that there are many internal and external drivers influencing technology adoption. In addition, the successful of technology adoption and implementation depend on: (1) management of technology adoption, which includes all of processes before making decision for adopt new technology and how the companies monitor adoption and implementation of technology. (2) strategy to adopt and implement technology as technology sourcing, choosing product and process technology, and which part the companies develop, adopt and implement new technology. (3) development of technology capabilities through introducing new technology, to up grade skills, knowledge and capabilities of worker, improve organization structure and culture, collaboration with supplier and customer, as well as benchmarking. Finally, the issue of cost, people or human resource, and economic situation were some of the problem faced by these organizations that somewhat affect that performance.

Some Problems and Benefits of Advanced Manufacturing Technologies Adoption Lena Ellitan; Licen Indahwati Darsono
Sinergi: Kajian Bisnis dan Manajemen Vol. 8 No. 2 (2006)
Publisher : Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/js.v8i2.417

During the past twenty years, we have witnessed a wide array of advanced manu-facturing technology and computer based technology implemented in varying degree of suc-cess. AMT systems, when properly understood and implemented, can help firms compete along dimensions of cost, quality, flexibility, delivery speed, productivity and even profitability of the firms. Although adoption of Advanced Manufacturing Technology (AMT) promises benefits but are potentially risky. Many firms that have adopted these new technologies have not been able to reap all the potential benefits. In response to the mix result from adoption and imple-mentation of AMTs, this paper attempts to discuss about the issues on factor inducing technol-ogy adoption, some empirical finding on AMT and the role of AMT in manufacturing sectors. There is also growing consensus that many of the failures in adopting AMT are, in fact, due to inadequate planning for, and/or faulty implementation of the systems. The key to successful AMT planning and implementation appears to be choice of an appropriate manufacturing sys-tems and the attainment of an organizational infrastructure that will offer maximum support to the chosen system. The achievement of desired benefit from AMT requires systematic and inte-grated operational planning prior to the adoption of new systems. Such planning requires the identification of likely product and the matching of these products with efficient AMT proc-esses.Keywords: technology, adoption, performance, strategy, implementation

Co-Authors Adrian Permana Andrew Joewono Ani Suhartatik Anthonius Richard Antoni Antoni Berlia Setiawan Budiono, Kevin Chrein Yonathan Yoel . Christiananta, Budiman Cornelia Prayogo Daniel Tulasi Deatri Arumsari Agung Dewantoro, Albertus Daru Diyah Tulipa Dominicus Wahyu Pradana Dyna Rachmawati Edgar, Thomas Edward Yohanes . Elisabeth Supriharyanti Ernesto Jose Tjahjono Fudji Sri Mar'ati FX Agus Joko Waluyo Gabriel, Vincent Galang Febri Andana Handayani, Yuliasti Ika Hans Christian Harjanto Harjanto, Hans Christian Ignatius Srianta Juventino Sindarto Juventino Sindarto Kristanti, Maria Mia Kurniawan Arif Maspul Licen Indahwati Darsono Lim, Sisilia Felicia Lina Anatan Lukito, Robertus Sigit Haribowo Marcellino, Louis Margaretha, Cecilia Maria Isabel Clarissa Mariana Diah Puspitasari Marliana Junaedi Martono, Cyrillus Marylin Winata Matias Andika Yuwono Michelle Angelina Mudjilah Rahayu Nathasya Fernanda Ninuk Muljani Oroh, Riski Stevanus Marijose Pradana, Septiano Bintang Prastiwi, Tiara Indra Prayogo, Cornelia Purwanto, Gabriella Lisbeth Avriel Purwanto, Marini Riski Stevanus Marijose Oroh Robertus Sigit HL Rosari, Andriano De Rozalina Novianty Siti Nuridah Sonbay, Ricardo Rizal Tanuwijaya, Christina Kelly Utami, Abigail Setyo Vanessa Nicole Setiawan Vicentsius Felix Reynaldi Vinsensius Widdy Tri Prasetyo Walukow, Verby Stevan Widjaya, Metta Paramita Wisesa , Gabriella Yulius Koesworo Yuwono, Matias Andika

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