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Evi Novianti
Universitas Padjajaran
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Implementasi Cyber Public Relations Humas Pemerintah Kabupaten Sumedang melalui Media "WA KEPO" Raisya Wahyuning Maulida; Evi Novianti; Retasari Dewi
PESHUM : Jurnal Pendidikan, Sosial dan Humaniora Vol. 3 No. 5: Agustus 2024
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/peshum.v3i5.4759

Abstract

Sumedang Regency Government implements cyber public relations by designing and managing public information using a social media platform called WA KEPO (WhatsApp Kebutuhan Informsi dan Pelayanan Online). This research aims to examine how the Sumedang Regency Government implements cyber public relations. The study employs a qualitative approach with a case study research method. The findings indicate that the Sumedang Regency Government uses WA KEPO as a medium for public information to ensure transparency. Information shared through WA KEPO demonstrates a commitment to transparency. The presence of cyber public relations elements in WA KEPO shows that using WA KEPO as a public information medium represents a form of cyber public relations activity and reflects digital transformation within the government system. The public uses WA KEPO to access information and public services. Although the platform has facilitated access to information, the effectiveness and challenges faced by users when accessing WA KEPO need to be re-evaluated. The Sumedang Regency Government implements cyber public relations through WA KEPO by taking strategic steps to establish the platform and by collaborating with regional organizations (OPDs) and vertical agencies. The choice of WhatsApp is based on its widespread use among people in Indonesia and the convenience and speed it offers in delivering information. This study concludes that the Sumedang Regency Government effectively implements cyber public relations through WA KEPO as an information medium.
Co-Authors Aat Ruchiat Nugraha Acep Rahmat Ajeng Wulandari Alexader M.A Khan Alexander M. A. Khan Amelia Fernandha Anees Janee Ali Annisa Bintang Kusumawardhani Ari Agung Prastowo Arief Syaifudin Ary Sendjaja Suhandi Aulia Iskandarsyah Awaludin Nugraha Bidayatun Nuzul Yuni Astuti Cipta Endyana Dadang Purnama Desmala Sari Desmala Sari Diah Fatma Sjoraida Dina Oktavia Edwin Rizal Eldo Delamontano Elnovani Lusiana Firda Firdaus Abdi Firda Rahmayanti Fitri Fadhilah Sumiarsa Fitri Handayani Fitriyah - fitriyah Gusgus Gharaha Ramdhanie Haiva Nurani Hanny Hafiar Hendarmawan Imam Musthofa Indarwati Aminuddin Irene Putri Simamora Iriana Bakti Januarani Razak Jaya Hermawan Kasno Pamungkas Kiky Yustikasari Kokom Komariah Lazuardina, Annisa Mas Dadang Enjat Munajat Mohammad Sapari Dwi Hadian Muhamad Adibagus Ilham Akbar Muhammad Endriski Agraenzopati Haryanegara Muhammad Reynaldi Aulia Nurkhalila Fajrini Nurul Aldha Mauliddina Siregar Primanty, Annisa Priyo Subekti Putri Salma Suhardi Raden Rizki Muttaqien Rahman, Farid Asfari Rahmatika Desiana Rahmatika Desiana Raisya Wahyuning Maulida Ratna Ningsih Kuswara Regina Shintya Dewi J Retasari Dewi Rully Anwar Sarmoko Saridi Shalma Aulia Wulandari Sheila Nurhaliza Sigit Trawoco Sumiarsa, Fitri Susie Perbawasari Taqiy Gusdi Baitulloh Trie Damayanti Ute Lies Siti Khadijah Uud Wahyudin Wawan Setiawan Wita P. Simatupang Wulung, Shandra Rama Panji Yulianandaris, Yulianandaris Yunus Winoto Yustikasari yustikasari yustikasari Zendra Haris Prasetya Zulkifli Harahap