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The Influence of Motivation, Incentives, and Work Discipline on Employee Performance in the Finance Department of Bandung Adventist Hospital Filippus Cahyo Setyawan; Freddy Johanis Rumambi; Sri Sundari; Marisi Pakpahan; Bambang Rismadi
Digital Innovation : International Journal of Management Vol. 2 No. 1 (2025): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v2i1.143

Abstract

This study aims to analyze the influence of motivation, incentives, and work discipline on employee performance in the Finance Department of Bandung Adventist Hospital. The method used is multiple linear regression analysis to determine the relationship between independent variables (motivation, incentives, and work discipline) and the dependent variable (employee performance). The analysis results indicate that motivation has a significant and positive effect on employee performance, with a regression coefficient of 0.326 and a significance level of 0.009, supporting the hypothesis that motivation plays an important role in enhancing employee productivity and commitment. Conversely, the incentive and work discipline variables show a negative and non-significant effect on performance, with coefficients of -0.162 and -0.208, respectively. This suggests that the current incentive and work discipline practices are not fully effective or do not meet employee expectations. Simultaneously, the three independent variables have a significant effect on employee performance, with the F-test showing a significance level of 0.009. This study recommends that management prioritize motivation improvement through training programs, rewards, and the development of a supportive work environment. Additionally, it is essential to evaluate the incentive system and adopt a more flexible disciplinary approach to align with employee needs and expectations.
The Influence of Nurses Performance, Facilities and Service Quality Towards Patient Satisfaction at the Outpatient Installation of Advent Hospital Bandung Ardi Peterson Seran; Freddy Johanis Rumambi; Nofrisel Nofrisel; Mardi Suharyono; Rudianto Rudianto; Marisi Pakpahan
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 1 No. 4 (2024): December: ePaper Bisnis : International Journal of Entrepreneurship and Managem
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v1i4.140

Abstract

Installation take care road is one of facility House the most sick used by clients or patient and also is access First for every patient For get the care needed , so that very important for House Sick For ensure that every means infrastructure , and also the provision of quality human resources For ensure quality service in maintain satisfaction patient . Research This done For know influence partial and simultaneous from performance nurses , facilities , and quality service to satisfaction patient . Research This is study quantitative descriptive , for describe influence between variable X to Y, which is done against 101 patients take care Road in the House Bandung Adventist Hospital , data inside study This collected use questionnaires that have been tested for validity and reliability, which are then processed use SPSS application , and presented in form table . Found that performance nurse No own influence significant to satisfaction patient with mark significant 0.249, while facilities and quality service own influence significant with mark respectively 0.006 and 0.000. In simultaneous performance nurses , facilities and quality service own influence significant with value 0.000 with 67.9% of satisfaction patient explained by the variables discussed in study this . Satisfaction patient influenced by performance nurses , facilities , and quality service in a way together , because That important for House Sick For Keep going maintain and improve it .
The Role of Women Leaders in Increasing Satisfaction Customers at Honda Car Dealers in the Digitalization Era Christine Indrianny Tanod; Freddy Johanis Rumambi; Larasati Larasati; Marisi Pakpahan
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 1 No. 4 (2024): December: ePaper Bisnis : International Journal of Entrepreneurship and Managem
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v1i4.142

Abstract

This thesis investigates the role of female leaders in enhancing customer satisfaction at Honda car dealers in the digitalization era. As technological advances reshape consumer behaviors and expectations, understanding how female leadership can impact customer experiences in the automotive industry becomes crucial. The research employs a quantitative approach, using surveys to collect data from customers of Honda dealers across various locations. Data analysis involves descriptive statistics and regression techniques to assess the relationship between female leadership styles and customer satisfaction levels. Findings reveal that female leaders often adopt more empathetic and collaborative communication approaches, which positively influence customer experiences. Furthermore, their adaptability to technological changes enhances service delivery and responsiveness to customer needs. The implications of this study highlight the importance of increasing female representation in leadership positions within the automotive sector as a strategy to increase customer satisfaction, particularly in a rapidly evolving digital landscape. This research aims to contribute to the development of human resource management practices and marketing strategies in the automotive industry.
Human Resource Management Policies to Improve Organizational Innovation: A Theoretical Perspective Iswar Rizal; Derianov Abidin; Muhammad Inshany Renhoran; Hesmi Fahd Roswah; Tias Wahyuni; Huriyana Inas Sumaryan; Freddy Johanis Rumambi
Indonesian Journal of Business Analytics Vol. 4 No. 6 (2024): December 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijba.v4i6.12784

Abstract

Innovation is crucial for an organization’s competitiveness and sustainability in the global market. This study examines human resource management (HR) policies as key drivers of organizational innovation. HR policies that focus on skill development, diversity, cross-disciplinary collaboration, and experimentation are proven to foster a culture of innovation. Using a qualitative descriptive approach based on literature, this study explores how HR policies enhance individual and team creativity, facilitate new idea exploration, and address innovation challenges through diversity and open communication. The findings suggest that continuous training, respect for diversity, and leadership that encourages risk-taking are critical for innovation success. Companies are encouraged to prioritize policies that promote creative skills, cross-functional teamwork, and diversity integration. Further research is recommended using quantitative methods and case studies to deepen understanding of how these policies impact innovation across different sectors. The results highlight HR’s strategic role in creating a competitive advantage through continuous innovation.
Value-Based Approach in Employee Recruitment and Selection in Technology-Based Companies Helmi F Wandara; Fajariah Asmawati; M Benyamin Latucosina; Beno Ady Saputra; Putri Melina Hilery; Eric Bryan Chrisologus Sondakh; Freddy Johanis Rumambi
Indonesian Journal of Business Analytics Vol. 4 No. 6 (2024): December 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijba.v4i6.12906

Abstract

This study aims to analyze the application of a value-based approach in employee recruitment and selection in technology-based companies, as well as its impact on employee commitment, motivation, and retention. The background of this research is the need for technology companies to retain employees who have values aligned with the organizational culture to achieve long-term success. The method used was case studies on several leading technology companies, with interviews and surveys with employees and HR managers. The results show that a value-based approach not only improves alignment between employees and the company, but also accelerates adaptation, increases intrinsic motivation, and reduces turnover rates. Employees who share the same values with the company are more engaged in their work and more loyal to the company's goals. In conclusion, a value-based approach in recruitment and selection has proven to be effective in improving employee performance and retention in technology companies.
Free Lunch Program For Students In Several Countries And Valuable Lessons For Indonesia Preparing The Golden Generation Of 2045 Hilery, Putri Melina; Rumambi, Freddy Johanis; Hadiningrat, K.P. Suharyono S.; Pakpahan, Marisi
Jurnal Pendidikan, Sains Sosial, dan Agama Vol. 10 No. 2 (2024): Jurnal Pendidikan, Sains Sosial, dan Agama
Publisher : STABN RADEN WIJAYA WONOGIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53565/pssa.v10i2.1880

Abstract

Improving the quality of human resources is Indonesia's main goal to achieve Golden Generation status by 2045. This research analyzes different lunch program models that have been successfully implemented in countries such as Finland, Japan, Brazil, and India. The analysis shows that the success of these programs does not only depend on nutritional aspects; integrated nutrition education, parental participation, and support from the government and community are also important. In schools, nutritious food is very important for the health and cognitive development of students as well as for improving their academic performance. This research found challenges and opportunities for Indonesia in implementing similar programs. This research uses a qualitative approach. The recommendations made include enhancing educator training, implementing policies that support the provision of healthy food in schools, and raising public awareness about the importance of good nutrition for children. By taking valuable lessons from other countries, it is hoped that Indonesia can develop an efficient and sustainable lunch program. This will improve students' health and help build a competitive generation to achieve the Golden Generation 2045.
Pengaruh Fasilitas dan Kualitas Layanan Terhadap Kepuasan Pelanggan PT. Pelayaran Nasional Indonesia (PELNI) Cabang Pelabuhan Tanjung Priok Jakarta Adiyanto, Chori; Rumambi, Freddy Johanis; Tangkudung, Audrey Gamaliel Dotulong; Rudianto, Rudianto
SEIKO : Journal of Management & Business Vol 8, No 2 (2025): July - December
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v8i2.10133

Abstract

Indonesia sebagai negara kepulauan mengandalkan sektor maritim, di mana Pelabuhan Tanjung Priok memegang peran strategis. PT. Pelayaran Nasional Indonesia (Pelni) Cabang Pelabuhan Tanjung Priok sebagai penyedia layanan angkutan penumpang menghadapi tantangan untuk mempertahankan kepuasan pelanggan seiring dengan peningkatan jumlah penumpang yang signifikan. Fasilitas dan kualitas layanan diduga menjadi faktor kunci yang memengaruhi kepuasan tersebut. Penelitian ini bertujuan untuk menganalisis pengaruh fasilitas dan kualitas layanan, baik secara parsial maupun simultan, terhadap kepuasan pelanggan PT. Pelni Cabang Pelabuhan Tanjung Priok. Metode penelitian yang digunakan adalah kuantitatif dengan sampel sebanyak 200 responden yang dipilih secara acak dari pengguna pelabuhan. Data dianalisis menggunakan analisis regresi linier sederhana, berganda, serta uji korelasi, determinasi, t, dan F dengan bantuan SPSS. Hasil penelitian membuktikan bahwa fasilitas berpengaruh positif dan signifikan terhadap kepuasan pelanggan (sig. 0,000; t hitung 14,229 > t tabel 1,987). Demikian pula, kualitas layanan juga menunjukkan pengaruh positif dan signifikan (sig. 0,000; t hitung 17,820 > t tabel 1,987). Secara simultan, kedua variabel tersebut juga berpengaruh signifikan (Fhitung 180,770 > Ftabel 3,09) dengan kontribusi sebesar 80,5% terhadap kepuasan pelanggan. Kesimpulan dari penelitian ini adalah baik fasilitas maupun kualitas layanan memiliki pengaruh yang signifikan, baik secara sendiri-sendiri maupun bersama-sama, terhadap kepuasan pelanggan PT. PELNI Cabang Tanjung Priok. Oleh karena itu, perusahaan disarankan untuk secara strategis terus meningkatkan kedua aspek tersebut guna meningkatkan kepuasan dan loyalitas pelanggan.
Kolaborasi IBM ASMI dengan Dunia Usaha dalam Membantu Mengatasi Pengangguran Pasca Covid-19 Rumambi, Freddy Johanis
KANGMAS: Karya Ilmiah Pengabdian Masyarakat Vol 5 No 1 (2024): KANGMAS: Karya Ilmiah Pengabdian Masyarakat
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/kangmas.v5i1.1511

Abstract

Dampak pandemi COVID-19 telah menyebabkan lonjakan jumlah pengangguran secara signifikan di berbagai sektor ekonomi. Kolaborasi antara IBM ASMI dan dunia usaha menjadi sebuah langkah strategis dalam menanggulangi masalah pengangguran pasca COVID-19. Dengan menggabungkan keahlian teknologi dan sumber daya dari IBM ASMI serta pengalaman dan jaringan bisnis dari dunia usaha, kolaborasi ini bertujuan untuk menciptakan peluang kerja baru, memberikan pelatihan dan peningkatan keterampilan kepada para pencari kerja, serta mendorong inovasi dalam menciptakan solusi berkelanjutan untuk memperbaiki ekonomi pasca pandemi. Kolaborasi yang dikembangkan dalam tulisan ini merupakan ringkasan dan analisis laporan kegiatan PKM di dilaksanakan IBM asmi dengan Dunia Usaha dalam kegiatan Community Developmen Training. Peserta kegiatan terdiri dari 40 peserta, yang terdiri dari 30 peserta kelompok siap kerja dan 10 peserta dari kelompok wirausaha. Selanjutnya setelah selesai pelatihan para peserta langsung disalurkan ke Perusahan-perusahan yang terlah bekerja sama dan berkomitmen dengan program ini. Kesimpulan adalah : a)Para Perusahan siap menerima para Peserta yang telah dilatih oleh IBM asmi sesuai bidang keahlian serta kebutuhan perusahan, b) Sebanyak 40 peserta pelatihan yang terdiri dari 30 peserta siap kerja dan 10 peserta kewirausahaan berhasil lulus dengan baik dalam pembelajaran teori maupun praktik. c) Peserta dilatih oleh I nstruktur/Dosendari IBM asmi yang ahli di bidang manajemen, akuntansi, administrasi bisnis, administrasi perkantoran, dan system informasi.
Is the Tourism Business Ready to Face the Threat of Tsunami Disaster? (Case Study of Coastal Area of North Lombok Regency) Rumambi, Freddy Johanis; Sari, Dwi Novita
Jurnal Wilayah dan Lingkungan Vol 11, No 1 (2023): April 2023
Publisher : Department of Urban and Regional Planning, Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jwl.11.1.78-91

Abstract

Due to its proximity to the Flores Back Arc Thrust, North Lombok Regency, a popular tourist location in Indonesia, is regarded as being particularly vulnerable to earthquakes with the potential to trigger tsunamis. Concrete steps must be taken to lower the risk of a tsunami's impact and safeguard the stability of the tourism sector. This study aimed to find out how the preparedness of the tourism business in the coastal area of North Lombok Regency in facing the threat of a tsunami disaster by looking at the aspects of preparedness are a) Vulnerability Assessment b) Planning; c) Institutional Framework; d) Information System; e) Resource Base; f) Warning System; g) Response Mechanisms; g) Education and Training; and h) Rehearsal. The type of case study research with a qualitative approach was chosen in this study. The respondents involved consisted of tourism business actors whose information was extracted using in-depth interview techniques, focus group discussions, and observation. The Miles and Huberman model was used to assess the data once it was obtained, and data triangulation was used to reduce bias. The study's findings indicated that raising awareness of the tourism industry is still necessary, and that the industry's post-tsunami preparedness is only limited to the creation of standard operating procedures and the installation of evacuation routes. The need for integrated cooperation between tourism businesses, the government and the community in maximizing effective and efficient preparedness.
Governance In Emergency Infrastructure Development After the Earthquake and Tsunami Disaster In North Lombok Regency Rumambi, Freddy Johanis
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (284.347 KB) | DOI: 10.36418/syntax-literate.v8i2.11334

Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana peran pemerintah dalam tata kelola pembangunan infrastruktur darurat pasca bencana tsunami di Kabupaten Lombok Utara. Jenis penelitian studi kasus dengan pendekatan kualitatif dipilih dengan melibatkan responden Pemerintah Daerah dan BPBD Kabupaten Lombok Utara dengan teknik pengumpulan data in-depth interview dan observasi. Data yang dikumpulkan lalu dianalisis dengan menggunakan model Miles dan Huberman dengan triangulasi data untuk menghindari bias. Hasil penelitian menunjukkan bahwa pemerintah berperan aktif dalam membangun kembali infrastuktur pasca benca gempa bumi di wilayah Kabupaten Lombok Utara berupa pembangunan Rumah Tahan Gempa (RTG) yang terdiri dari 18 jenis bangunan namun yang paling popular adalah Rumah Instan Struktur Baja (RISBA) Plus Plus, Rumah Instan Sehat Tahan Gempa (RISTA), Rumah Instan Struktur Baja (RISBA), Rumah Instan Sederhana Sehat (RISHA), Rumah Instan Konvensional (RIKO), dan Rumah Instan Kayu (RIKA). Upaya tata kelola perlu mendapat dukungan yang terintegrasi antara pusat, daerah, swasta dan masyarakat sipil, Data Terpadu dapat menjadi triger dalam membangun kerjasama dan sinergitas multi pihak, serta Efektivitas koordinasi dan komunikasi dapat menjadi jembatan untuk mempererat dan merawat kerjasama dan sinergitas multi pihak.