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PENGARUH PENGGUNAAN SELF-ORDERING KIOSK TERHADAP KEPUASAN KERJA KARYAWAN PADA RESTORAN CEPAT SAJI DI BINTARO, TANGERANG SELATAN Margareth Ekaputri Siregar, Editha; Felicia, Felicia; Devina Wibowo, Ghita; Fahriansa Fadillah, Dylan
NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Vol 11, No 11 (2024): NUSANTARA : JURNAL ILMU PENGETAHUAN SOSIAL
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jips.v11i11.2024.4910-4920

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh penggunaan kios pemesanan mandiri terhadap kepuasan kerja karyawan di sebuah restoran cepat saji di Bintaro, Tangerang Selatan. Penelitian menggunakan metode kualitatif deskriptif dengan wawancara mendalam terhadap Restaurant General Manager sebagai narasumber utama. Hasil penelitian menunjukkan bahwa penerapan teknologi kios mempermudah pekerjaan karyawan dan memungkinkan mereka berfokus pada pelayanan pelanggan tanpa mengalami peningkatan stres. Selain itu, pelatihan yang efektif memfasilitasi adaptasi cepat karyawan terhadap teknologi ini. Kesimpulan penelitian menegaskan bahwa kios pemesanan mandiri memberikan dampak positif pada efisiensi operasional dan kepuasan kerja karyawan, meskipun terdapat tantangan teknis seperti ketergantungan pada koneksi internet.
The Relationship Between Big Five Personality Factors and Mother’s Parenting Style Marhani, Isnaeni; Felicia, Felicia; Santana, Kelly
Suluh: Jurnal Bimbingan dan Konseling Vol. 10 No. 2 (2025): Suluh : Jurnal Bimbingan dan Konseling
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/suluh.v10i2.9566

Abstract

This study aims to discover a significant relationship between the Big Five personality factors owned by mothers to the type of parenting style applied by the mother, and how the relationship between the authoritative parenting type to each of the Big Five personality factors of the mother. The sampling technique is a non-probability quota type. The initial sample consisted of 349 housewives who have children in elementary and/or junior high school at National Plus schools in Jakarta. The measuring instruments used are: (1) International Personality Item Pool with a Cronbach's alpha reliability value of 0.970 to measure the Big Five personality factors, and (2) The Child Rearing Practices Report with a Cronbach's alpha reliability value of 0.992 to measure parenting style. The correlation test between the Big Five personality and mother's parenting style used Chi-Square with the result of X2 = 53.367. The Chi-Square correlation test between the agreement dimension and the authoritative parenting style had the highest percentage, which is 5.7%. The results of the correlation test showed that (1) there is a significant relationship between the Big Five personality factors and parenting style, and (2) the majority of mothers with an authoritative parenting style showed high agreement compared to other parenting styles.
Therapeutic Potential of Cilostazol in Aneurysmal Subarachnoid Hemorrhage: A Systematic Review Felicia, Felicia; Jaya, Michael
Jurnal Neuroanestesi Indonesia Vol 14, No 2 (2025)
Publisher : https://snacc.org/wp-content/uploads/2019/fall/Intl-news3.html

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24244/jni.v14i2.613

Abstract

Introduction: Vasospasm and delayed cerebral infarction (DCI) are factors that influence the prognosis and clinical outcomes in subarachnoid hemorrhage (SAH). Although several pharmacological therapies are considered potentially effective in reducing vasospasm and DCI, only a few have shown significant benefits. This systematic review aims to evaluate the therapeutic benefits of cilostazol in patients with aneurysmal subarachnoid hemorrhage (aSAH). Subject and Methods: A systematic search was conducted on studies from January 2009 to March 2024 across five databases, guided by PRISMA 2021. The outcomes evaluated may include angiographic vasospasm, symptomatic vasospasm, the severity of vasospasm, new cerebral infarctions, delayed cerebral ischemia, and functional outcomes. Results: Following analysis, 9 studies were included in this systematic review, involving 627 patients in the cilostazol group and 631 patients in the control group. Most of these studies indicated that cilostazol administration in SAH yielded positive effects on cerebral vasospasm, new infarctions, and functional outcomes. However, there was no evidence to support the effectiveness of cilostazol in preventing DCI. Conclusion: Overall, cilostazol appears to be a promising therapy for SAH. However, the impact of cilostazol on DCI warrants further investigation, possibly due to the complex mechanisms of DCI.
Mari Mulai Berwirausaha: Membangun Kemandirian Ekonomi Warga RT.03 RW.04 Kelurahan Sawah Baru, Ciputat, Tangerang Selatan: Let's Start Entrepreneurship: Building Economic Independence Residents of RT.03 RW.04 Sawah Baru Village, Ciputat, South Tangerang Windarko, Windarko; Saleh, Mohamad Zein; Prasetio, Teguh; Febriyantoro, Mohamad Trio; Felicia, Felicia
PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Vol. 10 No. 5 (2025): PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/pengabdianmu.v10i5.9232

Abstract

This research discusses entrepreneurship as an approach to strengthen the community's economy, especially in the small business sector. Through the Community Service Program with the topic “Let's Start Entrepreneurship: Building Citizens’ Economic Independence,” this research aims to improve the entrepreneurial literacy of residents of RT. 03 RW. 04 Sawah Baru Village, Ciputat. This program provides the basics of entrepreneurship, which include business planning, financial management, and access to alternative funding. The method applied in this program is through socialization, participatory training, and evaluation. Participants were involved in the process of developing business plans and financial management simulations during the training. The results of the evaluation showed an increase in participants' understanding of entrepreneurship as well as higher motivation to start a small business. Participants also managed to identify business opportunities that are in line with existing local potential. The sustainability of the program is expected to be achieved through further training and ongoing business assistance, so that it can become a relevant community empowerment model and have a positive impact on other communities in the future.
Tinjauan Yuridis Penetapan Kawasan Ekonomi Khusus Pariwisata Proyek X Felicia, Felicia

Publisher :

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52947/morality.v11i1.899

Abstract

Special Economic Zones are economic areas that have special facilities as an effort by the government to attract investors to invest their capital and open up new business opportunities. Reviews related to the implementation of Special Economic Zones must be carried out massively. The implementation of this SEZ must also be accompanied by supervision, both internal and external supervision. Internal supervision can be carried out with inherent supervision, and external supervision can be carried out through the Ombudsman of the Republic of Indonesia. This is an effort to prevent and overcome maladministration in the implementation of public services. The determination of the Special Economic Zone for Tourism Project X does not reflect the appropriate stages which should have begun with a proposal by a business entity or local government. This is also suspected of being a form of maladministration carried out by the government as a public servant because of a conflict of interest which is not a public interest but a form of individual interest. Based on a review with John Rawls' Theory of Justice, the determination of this SEZ does not reflect the concept of justice where there is no equality for everyone who registers their project and follows the SEZ waiting list. This form of SEZ determination is an action that does not guarantee justice and does not consider legal equality for people who do not receive equal treatment and opportunities due to the existence of certain powers or positions for the interests of certain community groups.
Penerapan Teori Hukum Positivisme Terhadap Penghapusan Tanah Adat dalam Peraturan Pemerintah Nomor 18 Tahun 2021 tentang Hak Pengelolaan, Hak atas Tanah, Satuan Rumah Susun, dan Pendaftaran Tanah Felicia, Felicia
Jurnal Ilmu Hukum, Humaniora dan Politik Vol. 5 No. 6 (2025): (JIHHP) Jurnal Ilmu Hukum, Humaniora dan Politik
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jihhp.v5i6.4878

Abstract

Pemerintah mengeluarkan aturan melalui Peraturan Pemerintah Nomor 18 Tahun 2021 tentang Hak Pengelolaan, Hak Atas Tanah, Satuan Rumah Susun, dan Pendaftaran Tanah pada 21 Februari 2021. Pemerintah memberikan batasan terhadap tanah bekas milik adat yang dimiliki perorangan untuk wajib didaftarkan sebelum 5 (lima) tahun dari peraturan tersebut berlaku. Ketentuan tersebut juga menjelaskan konsekuensi dari tidak didaftarkannya tanah bekas milik adat di luar jangka waktu tersebut. Teori hukum positivisme adalah teori hukum yang mengedepankan kepastian hukum diatas tujuan hukum yang lain termasuk keadilan. Penghapusan tanah bekas milik adat merupakan upaya pemerintah dalam mengedepankan kepastian hukum. Banyaknya konflik dan sengketa tanah seringkali juga disebabkan oleh adanya tanah adat yang tumpang tindih dengan pihak eksternal. Adanya tumpang tindih kepemilikan menimbulkan tidak adanya kepastian dan jaminan hukum terhadap hak kepemilikan seseorang. Di tengah era perkembangan teknologi yang semakin masif, pemerintah juga saat ini sedang melakukan pengubahan sertifikat tanah yang semula fisik menjadi sertifikat elektronik. Hal ini dilakukan untuk menghindari adanya pemalsuan, meningkatkan keamanan, dan menghindari adanya tumpang tindih kepemilikan tanah. Dalam perspektif teori hukum positivisme, pemerintah peduli dan ingin menyelesaikan segala sengketa, maupun mencegah adanya sengketa atau konflik. Aturan penghapusan tanah adat di tahun 2026 ini dibuat demi terciptanya kepastian hukum bagi pemilik tanah.
Bibliometric Analysis of the Term Toxic Positivity in Workplace Felicia, Felicia
West Science Business and Management Vol. 3 No. 03 (2025): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v3i03.2197

Abstract

Toxic positivity in the Workplace refers to the excessive promotion of optimism while discouraging the expression of negative emotions, which can lead to psychological distress, burnout, and decreased employee well-being. This study employs bibliometric analysis to examine research trends and key themes related to toxic positivity in professional settings, identifying four major clusters: psychological impact, workplace stress, organizational culture, and the role of positive psychology. Findings indicate that toxic positivity can suppress emotional authenticity, increase stress, and create unrealistic Performance expectations, ultimately affecting job satisfaction and organizational dynamics. The study underscores the need for interdisciplinary collaboration in addressing this phenomenon, highlighting the importance of fostering psychological safety and emotional balance in the Workplace to support employee wellbeing and a more inclusive organizational culture.
Pengaruh Strategi Layanan Digital dan Kepuasan Pelanggan dalam Mendorong Loyalitas Nasabah pada Bank BCA Angellina, Felisia Grace; Felicia, Felicia; Putri, Restu Novrianda; Noviyanti, Indah
ECONOMETRICS:Journal of Sustainable Economics and Management Vol. 1 No. 2 (2025): ECONOMETRICS: Journal of Sustainable Economics and Management
Publisher : ECONOMETRICS:Journal of Sustainable Economics and Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study is to determine the effect of digital services and customer satisfaction on customer loyalty at Bank BCA. This study was conducted using a quantitative method through data collection via surveys from BCA bank users through questionnaires. The choice of the quantitative method is based on its suitability for measuring and analyzing the relationship between variables in the research, namely digital services, customer satisfaction, and customer loyalty. The sampling technique used is purposive sampling, where samples are taken based on certain criteria. The sample for this study consists of 100 respondents. The results of the analysis prove that the digital service strategy (X1) has a positive and significant impact on customer loyalty (Y), with a path coefficient value of 0.463, a T-statistic value of 5.242, and a p-value reaching 0.000. As previously indicated, there is a large T-statistic value of above 1.96 and a low p-value below 0.05. This means that the better the digital service strategy implemented, the more loyal the customers are to the services. Furthermore, the study results prove that the customer satisfaction variable (X2) has a positive and significant impact on customer loyalty (Y), as shown by the path coefficient value of 0.463 and a T-statistic value of 5.402, far exceeding the threshold of 1.96 (for the 5% significance level). The p-value of 0.000 is smaller than the significance level of 0.05, further confirming that the impact is statistically significant
Tantangan dan Peluang Blockchain di Era Digital dalam Bidang Keamanan Data dan Transaksi Digital Felicia, Felicia; Elvilie, Elvilie; Calista, Calista; Chic, Sebastian Areen; Bilqisthi, Muhammad Fardian; Joosten, Joosten
Journal of Comprehensive Science Vol. 3 No. 11 (2024): Journal of Comprehensive Science (JCS)
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jcs.v3i11.2887

Abstract

The digital era has changed the way we interact, conduct transactions, and store data. However, the security challenges related to data and transactions are now becoming more pressing. Cybercrime becoming increasingly sophisticated threatens the integrity and trust in digital systems. Blockchain technology, which is decentralized and records transactions permanently and transparently, has emerged as a promising solution. This article will discuss the potential of blockchain in enhancing data and transaction security in the future. We will review how blockchain builds a secure system with distributed and encrypted data, making it difficult to alter or hack. This technology supports verified and tamper-proof transactions, which in turn reduces the risk of fraud and increases trust in the financial system. Blockchain is considered an important step in protecting digital infrastructure and sensitive information. With features of decentralization, transparency, and strong cryptography, blockchain offers a high level of security that is difficult to manipulate. This article reviews the potential of blockchain in enhancing data and transaction security, as well as the challenges that need to be addressed. It was found that blockchain provides high-level security through decentralization, transparency, and strong cryptography. In addition, blockchain offers efficiency, automation through smart contracts, and the potential for widespread application across various sectors. Although there are limitations and challenges, collaborative efforts and continuous innovation can strengthen the role of blockchain in securing data and transactions in the future. It is hoped that this article provides a deeper understanding of the role of blockchain in addressing current and future digital security challenges, as well as how this technology can help create a safer and more trustworthy digital environment.
The Effect of Financial Ratios and Company Size on Tax Management in Manufacturing Companies Listed on The Indonesia Stock Exchange in 2019-2022 Felicia, Felicia; Veny, Veny; Feliciana, Feliciana
Journal of Accounting and Finance Management Vol. 5 No. 1 (2024): Journal of Accounting and Finance Management (March - April 2024)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v5i1.318

Abstract

Tax management is a strategy carried out by company management to manage tax payments so as not to exceed the amount that should be paid. The reason this research was conducted is because there are still many people or companies that apply tax. There are several internal company factors that affect tax management such as Profitability, Leverage, Company Size, and Capital Intensity. This study aims to determine and prove the effect of profitability, leverage, company size, and capital intensity individually and simultaneously on tax management in manufacturing companies listed on the Indonesia Stock Exchange for a period of 4 years, namely 2019-2022. The type of research used is quantitative research. The type of data used is secondary data obtained from www.idx.co.id and the company website. The population in this study are manufacturing sector companies listed on the Indonesia Stock Exchange from 2019-2022. The sampling method used was purposive sampling technique with a total sample size of 58 companies. Data processing techniques using multiple linear regression statistical analysis with the help of the SPSS Version 25 program. The results show that profitability has a negative and significant influence on tax management, leverage and company size have no influence on tax management, and capital intensity has a positive and significant influence on tax management. Simultaneously, profitability, leverage, company size and capital intensity have an influence on tax management.
Co-Authors Alam, Hanifah Pagar Alisia, Celyn Alivia Putri, Tasya Andre Hariyanto Chandra Angellina, Felisia Grace Angellyna, Angellyna Angwyn, Halbert Annisa, Zahrah Aryusmar, Aryusmar Bilqisthi, Muhammad Fardian Brigita Meys Sumule Calista, Calista Charles, Caroline Chic, Sebastian Areen Christien, Intan Cynthia Sari Dewi Devina Wibowo, Ghita Elvilie, Elvilie Esther Hutagaol Fahriansa Fadillah, Dylan Fanny, Dea Faqih, Ahmad Maulana Febriyantoro , Mohammad Trio Feliciana, Feliciana Ferdinand D. Saragih, Ferdinand D. Fernando Fernando, Fernando Gevira Sofa, Natasya Guntur Haludin Henny Wirianata, Viriany, Heru Christanto I Made Wira. M. C Ida Ayu Putu Sri Widnyani Ignatius Simanjuntak, Edward Isnaeni Marhani Ivander, Willy Jessica Jessica Joosten Joosten Juanta, Palma Kenanya S, Yokhebed Kurniawan, Andrea Lastro, Djano Livia Thio, Cheryl Maheswara Atma Wijaya Mala, Chajar Matari Fath Margareth Ekaputri Siregar, Editha Maulana, Alvin Maxmilla Yoche, Maria meriani, meriani Michael Bezaleel Wenas Michael Jaya, Michael Mohamad Trio Febriyantoro Monica Monica, Monica Muhammad Iham Yusuf Mulida, Neta Ngadiman Ngadiman Ngajudin Nugroho Nita S. Kokali, Yuliana Noviyanti, Indah Nusa Muktiadji Octavia, Mutiara Yasmin Prabawati, Dewi Pratiwi, Givens Putri, Restu Novrianda Ratna Handayani Ria Manurung, Ria Rina Kundre Rosetia, Amanda Rossalina, Emilia Rudy Adipranata Saleh, Mohamad Zein Salim, Marcovan Santana, Kelly Sebastian, Alvin Sipahutat, Tetty Tiurma Uli Sonya Munadir Syah Steven Hutabarat, Yusuf Suprapti, Fitriana Tannaka, Giovano Tanoto, Grace Ashley Teguh Prasetio Utami Karmawan, Listya Valentine, Ivo Veny, Veny Vigo Hantanto, Ken WIDYA AGUSTINAH Wilfred Solo, Devin Windarko Windarko Yansen, Eddy Yapina Widyawati Yulia Yulia Yuliana Yuliana Yuliana Yusuf Iskandar Zein Saleh, Mohamad Zulkifli Zulkifli