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All Journal Edutech MEDIA EKONOMI & TEKNOLOGI INFORMASI Techno.Com: Jurnal Teknologi Informasi Prosiding Seminar Nasional Sains Dan Teknologi Fakultas Teknik JSI: Jurnal Sistem Informasi (E-Journal) CommIT (Communication & Information Technology) Jurnal Penelitian Ekonomi dan Bisnis Jurnal Manajemen Atma Jaya JAIS (Journal of Applied Intelligent System) Journal of Animation & Games Studies Binus Business Review Journal of Information System JADECS (Journal of Art, Design, Art Education and Culture Studies) SISFOTENIKA International Journal Ihya' 'Ulum al-Din CogITo Smart Journal Indonesian Journal of Information System JOURNAL OF APPLIED INFORMATICS AND COMPUTING J-SAKTI (Jurnal Sains Komputer dan Informatika) IJISTECH (International Journal Of Information System & Technology) Jurnal Telematika Adimas : Jurnal Pengabdian Kepada Masyarakat ComTech: Computer, Mathematics and Engineering Applications CSRID (Computer Science Research and Its Development Journal) JE (Journal of Empowerment) Jurnal Audience Abdimasku : Jurnal Pengabdian Masyarakat Jurnal Layanan Masyarakat (Journal of Public Service) IJISTECH Jurnal Litbang Kota Pekalongan Media Jurnal Informatika J-SAKTI (Jurnal Sains Komputer dan Informatika) Jurnal Manajemen Jurnal Pengabdian Masyarakat Information Technology (JPM ITech) MANGGALI JGGAG (Journal of Games, Game Art, and Gamification)
Indra Gamayanto
Universitas Dian Nuswantoro
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mathematics Public Health Social Sciences Other

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Journal : CommIT (Communication

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Determinant Factors of Logistics Firm Performance Mediated by Optilog Adoption Using a Mixed Method with an Explanatory Sequential Analysis Melianie, Melianie; Widuri, Rindang; Gamayanto, Indra; Sundjaja, Arta Moro
CommIT (Communication and Information Technology) Journal Vol. 18 No. 2 (2024): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v18i2.11090

Abstract

Recently, trucking logistics service providers are focusing on adopting technology and Information Technology (IT) capability to improve performance. Hence, it is essential to investigate how the IT capability of the firm can enhance logistics performance and impact technology adoption on performance. Therefore, the research examines the determinant factors of logistics firm performance mediated by Optilog adoption. The research design is a mixed method with an explanatory sequential design using quantitative and qualitative data analysis. Quantitative data analysis uses Structural Equation Modeling (SEM), while qualitative analysis adopts in-depth interviews. The analysis population includes 41 Optilog users in the logistics firm in East Jakarta, with the experts adopting a census sampling method. For qualitative phase, the researchers also recruit four respondents holding supervisory positions or higher using Optilog for daily operations. The results show that logistics firm performance is influenced by service excellence and Optilog adoption. Additionally, perceived risk, traceability, and IT capability positively affect Optilog adoption, which mediates the effects on logistics firm performance. The results confirm the rejection of the hypothesis that Optilog adoption mediates IT capability on logistics firm performance. The thematic analysis further concludes that the system, implemented in March 2022, does not impact logistics firm performance significantly, according to the respondents. Consequently, IT departments depend on responsiveness to address users’ needs and issues since when the vendor develops the system, it faces significant constraints due to the development and maintenance costs.
Co-Authors -, Suhariyanto Abas Setiawan Abas Setiawan Abdul Syukur Achmad Wahid Kurniawan Acun Kardianawati Adriana Dina Agus Prayitno Agus Winarno, Agus Ahmad Zainul Fanani Al zami, Farrikh Alzami, Farrikh Anandatama, Dimas Haydar Angelia Dwi Ceissa Anggraini, Dinda Arief Setyayoga Arta Moro Sundjaja, Arta Moro Asih Rohmani Asih Rohmani Asih Rohmani Asih Rohmani, Asih Budi, Setyo Christian, Henry Daniswara Sirwenda, Alfian Bisma De Rosal Ignatius Moses Setiadi Dena Trixie Rahma Tifany Destya Khairuna Desy Dwi Prasetyowati Devi Ajeng Efrilianda Devi Purnamasari Dewi Agustini Santoso Dewi Agustini Santoso Edi Faisal efrilianda, Devi ajeng efrilianda Elok Iedfitra Haksoro Fahmi Amiq Fajrian Nun Adnan Farrikh Al Zami Farrikh Al Zami Fenny Angelina Fitri Febriani Florentina Esti Nilasari Florentina Esti Nilawati Florentina Esti Nilawati Hadi, Heru Pramono Hanny Haryanto Harini Harini Harisa, Ardiawan Bagus Henry Christian Henry Christian Herisa, Ardiawan Bagus Herman Try Maulana Herowati, Wise I Gusti Bagus Wiksuana Ibnu Utomo WM Ihya Ulumuddin, Dimas Irawan Ismanto, Ivan Kurniadi, Agung Kurniawan, Michael Christ Kustiadi, Josse Kustiadi, Kustiadi Lusi Noviani Prasetyo Mailangkay, Adele B L Marjuni, Aris Maulana, Herman Try Melianie, Melianie Nugraha, Alvin Satria Nugraha, Rizka Nurhana Rifki, Slamet Ikhvan Nurhindarto, Aris Pangesti, Galih Mentari Prabawaseputra, Rafael Agusto Prasetyo, Lusi Noviani Purnamasari, Devi Ramadhan Rakhmat Sani Rifki, Slamet Ikhvan Nurhana Rindang Widuri Rizka Nugraha S, Dewi Agustini Saroji Saroji Sasono Wibowo Sendi Novianto Sendi Novianto Sendi Novianto Sendi Novianto Setiawan, Aries Setyo Budi Setyo Budi Sirait, Tamsir Hasudungan Sirwenda, Alfian Bisma Daniswara Sri Winarno Sri Winarno Suharnawi Suharnawi Suharnawi Suharnawi Suharnawi Sukamto, Titien Sukamto, Titien S Sukamto, Titien Suhartini Titien S Sukamto Titien S sukamto Titien S Sukamto Titien Suhartini Sukamto Titien Suhartini Sukamto Utomo WM, Ibnu Zaenal Arifin Zami, Farrikh Al