Articles
<![CDATA[Organizational Commitment and Job Satisfaction as the Basis of Organization Buildingtional Citizenship Behaviour (OCB) and the Implications on Employee Performance ]]>
<![CDATA[I Ketut Setia Sapta]]>;
<![CDATA[Nengah Landra]]>;
<![CDATA[Ni Made Satya Utami]]>;
<![CDATA[I Made Purba Astakoni]]>
<![CDATA[ Journal of Research in Business, Economics, and Education Vol. 3 No. 1 (2021): February ]]>
Publisher : <![CDATA[Kusuma Negara Business School ]]>
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<![CDATA[The purpose of this research is to analyze the influence of organizational commitment and job satisfaction as the basis for building Organizational Citizenship Behavior (OCB), and analyzing the effect of OCB employees on the performance of employees of the Notary Office in Bangli Regency. The population and research sample were collected through online surveys from 14 Notary Offices in Bangli Regency and appointed 45 employees as respondents. The data analysis technique used the Partial Least Square (PLS) approach. PLS is a component or variant based on Structural Equation Modeling (SEM) equation models.BB based on the hypothesis testing that has been done, it can be concluded: (1) Job satisfaction has a positive and significant effect on OCB, meaning that this indicates that the higher the level of employee job satisfaction, the employee's OCB will also increase; (2) Organizational commitment has a positive and insignificant effect on OCB. OCB has a positive and significant effect on employee performance, this shows that the higher the employee's OCB level, the higher the employee's performance at the Notary Office in Bangli Regency]]>
<![CDATA[MULTIGROUP ANALYSIS (MGA): PERAN GENDER PADA KUALITAS AUDIT MELALUI ANALISIS VARIABEL KOMPETENSI DAN INDEPENDENSI AUDITOR ]]>
<![CDATA[I Made Purba Astakoni]]>;
<![CDATA[Ni Putu Nursiani]]>;
<![CDATA[Ni Made Satya Utami]]>;
<![CDATA[I Ketut Setia Sapta]]>
<![CDATA[ JURNAL TRANSFORMATIF UNKRISWINA SUMBA Vol 9 No 2 (2020): Vol IX No 2 Mei 2020 ]]>
Publisher : <![CDATA[Universitas Kristen Wira Wacana Sumba ]]>
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<![CDATA[This study has several objectives: 1) to find out and analyze the effect of auditor competence on audit quality, 2) to know and analyze the effect of auditor independence on audit quality, 3) to know and analyze the role of gender as a moderating effect on the influence of auditor competence on audit quality, 4) to find out and analyze the role of gender as a moderating effect on auditor independence on audit quality. This research was conducted at several Public Accounting Firms (KAP) in Denpasar City with the research subjects being all auditors. The populations in this study were all auditors in the city of Denpasar, amounting to 112 people. Determination of the sample is done by purposive method, so that the numbers of samples selected are 53 auditors. Data collection techniques used were interviews with questionnaires with multiple choices closed. In this study data analysis uses the Partial Least Square (PLS) approach. The results showed that the overall strength of the model was stated to be very good. Hypothesis 1, which states that auditor competence has a significant positive effect on audit quality, can be accepted, Hypothesis 2, which states that auditor independence has a significant positive effect on audit quality, can be accepted. Through multi-group analysis it is stated that gender is able to be a moderating variable on the effect of auditor competence on quality an audit. Whereas gender testing as a moderating variable on the effect of auditor independence on audit quality has not been tested.]]>
<![CDATA[MULTIGROUP ANALYSIS (MGA): PERAN GENDER PADA KUALITAS AUDIT MELALUI ANALISIS VARIABEL KOMPETENSI DAN INDEPENDENSI AUDITOR ]]>
<![CDATA[admin unkriswina]]>;
<![CDATA[I Made Purba Astakoni]]>;
<![CDATA[Ni Putu Nursiani]]>;
<![CDATA[Ni Made Satya Utami]]>;
<![CDATA[I Ketut Setia Sapta]]>
<![CDATA[ JURNAL TRANSFORMATIF UNKRISWINA SUMBA Vol 10 No 1 (2021): Vol X No 1 (Mei) 2021 ]]>
Publisher : <![CDATA[Universitas Kristen Wira Wacana Sumba ]]>
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DOI: 10.58300/transformatif.v10i1.161
<![CDATA[This study has several objectives: 1) to find out and analyze the effect of auditor competence on audit quality, 2) to know and analyze the effect of auditor independence on audit quality, 3) to know and analyze the role of gender as a moderating effect on the influence of auditor competence on audit quality, 4) to find out and analyze the role of gender as a moderating effect on auditor independence on audit quality. This research was conducted at several Public Accounting Firms (KAP) in Denpasar City with the research subjects being all auditors. The populations in this study were all auditors in the city of Denpasar, amounting to 112 people. Determination of the sample is done by purposive method, so that the numbers of samples selected are 53 auditors. Data collection techniques used were interviews with questionnaires with multiple choices closed. In this study data analysis uses the Partial Least Square (PLS) approach. The results showed that the overall strength of the model was stated to be very good. Hypothesis 1, which states that auditor competence has a significant positive effect on audit quality, can be accepted, Hypothesis 2, which states that auditor independence has a significant positive effect on audit quality, can be accepted. Through multi-group analysis it is stated that gender is able to be a moderating variable on the effect of auditor competence on quality an audit. Whereas gender testing as a moderating variable on the effect of auditor independence on audit quality has not been tested.]]>
<![CDATA[The Role Of Work Competence, Motivation, And Work Environment In Improving Employee Performance ]]>
<![CDATA[I Ketut Setia Sapta]]>;
<![CDATA[I Wayan Gunantra]]>;
<![CDATA[I Wayan Widnyana]]>
<![CDATA[ Journal of Business and Behavioural Entrepreneurship Vol 6 No 1 (2022): Journal of Business and Behavioural Entrepreneurship ]]>
Publisher : <![CDATA[Fakultas Ekonomi, Universitas Negeri Jakarta ]]>
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DOI: 10.21009/JOBBE.006.1.07
<![CDATA[ABSTRACT Competence and motivation do not necessarily improve or worsen employee performance; even working environment not only might be excessive but also might have less attention. This study aimed at exploring the changing role of working competence, motivation and environment to produce business value in achieving the excellent employee performance. This study was conducted at the Regional Planning, Research and Development Board in Tabanan Regency with a population of 80 employees by applying a sampling technique with saturated samples. The findings of this study led the results of increasing competence actually worsened the performance. However, motivation in carrying out work improved the performance due to wholeheartedly working performance and the employees realized about taking part in the work so that it can affect the performance of the organization itself. Meanwhile, good competence here meant the quality of building good working environment as positive and significant as the working motivation. Taking into account, condusive working environment encouraged employee performance in carrying out the work. Keywords : Work Competence; Motivation; Work Environment; Employee Performance]]>
<![CDATA[ANALYSIS OF FACTORS THAT DETERMINE CUSTOMER DELIGHT AND THEIR IMPACT ON CUSTOMER LOYALTY ]]>
<![CDATA[I Wayan Oka Sugarda]]>;
<![CDATA[I Nengah Suardhika]]>;
<![CDATA[I Ketut Setia Sapta]]>
<![CDATA[ International Journal of Applied Business and International Management Vol 8, No 1 (2023): April 2023 ]]>
Publisher : <![CDATA[AIBPM Publisher ]]>
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DOI: 10.32535/ijabim.v8i1.1829
<![CDATA[Customers are the first asset that must be taken care of properly because each customer will bring profits that can keep the business running. Customers are kings who must be considered in every need and desire for the company's success in running its business. This study aimed to test and confirm the relationship between the variables of service quality, customer value, customer delight, and customer loyalty at Apotek Iwos Farma Badung. Respondents in this study were customers of Apotek Iwos Farma Badung. The number of respondents in this study was set at 80 respondents. This study uses structural equation modeling analysis with the help of the Smart-PLS 3 program. The results of this study indicate that the better the quality of existing services will be able to increase customer delight. Good customer value will be able to improve customer delight. The quality of existing services has not been able to increase customer loyalty. The higher the value of existing customers will be able to increase customer loyalty. However, customer delight has not been able to determine the increase in customer loyalty.]]>
<![CDATA[PENGARUH KARAKTERISTIK INDIVIDU DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA PT. BPR MAMBAL KABUPATEN BADUNG ]]>
<![CDATA[I Kadek Dwi Nugraha]]>;
<![CDATA[I Ketut Setia Sapta]]>;
<![CDATA[I Nengah Sudja]]>
<![CDATA[ VALUES Vol. 1 No. 4 (2020): Values ]]>
Publisher : <![CDATA[Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS ]]>
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<![CDATA[PT BPR Mambal Kabupaten Badung merupakan sebuah perusahaan yang bergerak dibidang jasa keuangan. Dalam pengelolaannya perusahan tersebut selama ini telah menerapkan karakteristik individu melalui kemampuan individu karyawan dimana manajemen perusahaan mengambil inisiatif dan bertindak sesuai ketentuan yang telah disepakati. Disisi lain lingkungan kerja melalui penataan ruangan dan kondisi lingkungan kerja yang mendukung, akan mempengaruhi kinerja pegawai dan masih perlu adanya pembenahan sistem yang tidak sesuai lagi pada masa sekarang ini. Penelitian ini bertujuan untuk dapat memberikan gambaran tentang karakteristik individu, lingkungan kerja dalam rangka meningkatkan kinerja karyawan PT BPR Mambal Kabupaten Badung. Penelitian ini dilakukan dengan pendekatan kuantitatif dan hasilnya dideskripsikan secara naratif. Teknik pengumpulan data dilakukan dengan menyebar kuesioner kepada 40 orang. Seluruh data diperoleh dari hasil penyebaran kuesioner layak untuk di gunakan dan dianalisis menggunakan analisis statistik deskriptif dan analisis statistik infrensial, Hasil analisis t-test diperoleh karakteristik individu dan lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan pada PT BPR Mambal Kabupaten Badung.]]>
<![CDATA[PENGARUH IKLIM KERJA, DISIPLIN KERJA DAN KOMPETENSI TERHADAP KINERJA PEGAWAI PADA BADAN KEPAGAWAIAN PENDIDIKAN DAN PELATIHAN DI KABUPATEN SUMBA BARAT ]]>
<![CDATA[Santy Silawati Saramony]]>;
<![CDATA[I Ketut Setia Sapta]]>;
<![CDATA[Nengah Sudja]]>
<![CDATA[ VALUES Vol. 2 No. 2 (2021): Values ]]>
Publisher : <![CDATA[Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS ]]>
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<![CDATA[The quality of an organization is seen from how much human resources it has, because human resources play an important role from all existing resources and can affect the life of an organization, whether it will be successful or not. Every organization has an effort to improve the performance of its employees for the realization of the goals set by the organization itself. Therefore, there are many efforts made to improve employee performance which is a serious challenge because the success in achieving the goals and survival of an organization depends on the quality of the performance of human resources in it, including work climate, work discipline and competence. Likewise, the Office of the Education and Training Employee Agency in an effort to improve its performance has paid attention to these three variables. This research was conducted with the aim of knowing the effect of work climate, work discipline and compensation on employee performance. This study took a sample of 47 employees through a questionnaire at the Office of the Education and Training Personnel Agency of West Sumba Regency with multiple linear regression analysis tools, correlation and Detrmination by census sampling method or saturated sample. Based on the results of the analysis conducted, the organizational climate has a positive and significant effect on employee performance. Work discipline has a positive and significant effect on employee performance. Competence has a positive and significant effect on employee performance at the West Sumba District Education and Training Personnel Agency.]]>
<![CDATA[PENGARUH LINGKUNGAN KERJA, MOTIVASI KERJA DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PADA UNIT GROUND SUPPORT EQUITMENT (GSE) PT.GAPURA ANGKASA CABANG DENPASAR ]]>
<![CDATA[I Dewa Made Sanaputra]]>;
<![CDATA[I Ketut Setia Sapta]]>;
<![CDATA[I Nengah Sudja]]>
<![CDATA[ VALUES Vol. 2 No. 3 (2021): Values ]]>
Publisher : <![CDATA[Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS ]]>
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<![CDATA[This study aims to determine the effect of work environment, work motivation, and work discipline on employee performance. This research was carried out at Ground Support Equitment (GSE) of PT. Gapura Angkasa, Denpasar Branch. Sampling in this research is the entire population at the Ground Support Equitment (GSE) unit of PT. Gapura Angkasa, Denpasar Branch, totaling 35 people. Methods of data collection using questionnaires and interviews. The data analysis used in this research is descriptive analysis and inferential analysis to determine the effect of work environment, work motivation, and work discipline on employee performance. The results showed that the work environment has a positive effect on employee performance, work motivation has a positive effect on employee performance and work discipline has a positive effect on employee performance at the Ground Support Equitment (GSE) unit of PT. Gapura Angkasa, Denpasar Branch.]]>
<![CDATA[PENGARUH LINGKUNGAN KERJA, BEBAN KERJA, DAN KOMPENSASI TERHADAP TURNOVER INTENTION KARYAWAN PADA NUSA DUA BEACH HOTEL & SPA ]]>
<![CDATA[Kadek Sri Damayanthi]]>;
<![CDATA[I Ketut Setia Sapta]]>;
<![CDATA[I Nengah Sudja]]>
<![CDATA[ EMAS Vol. 2 No. 1 (2021) ]]>
Publisher : <![CDATA[Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar. ]]>
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<![CDATA[Turnover Intention of Nusa Dua Beach Hotel & Spa employees is still classified as not good because the Turnover Intention rate ranges from 9.6% - 13.74%. This high turnover intention will certainly have an impact on the activities and operations of Nusa Dua Beach Hotel & Spa. This study aims to determine empirically the effect of work environment, workload, and compensation on employee turnover intention at Nusa Dua Beach Hotel & Spa. The population used in this study were all employees of the Nusa Dua Beach Hotel & Spa, totaling 329 people. In this study, the authors narrowed the population using the Slovin technique in order to obtain 77 respondents. The sampling technique used is proportional random sampling, which is sampling that takes into account the considerations of elements or categories in the study population. The analysis technique used in this research is multiple linear regression analysis techniques. Before the analysis is carried out, the test is first carried out and continued with the classical assumption test consisting of the normality test, multicollinearity test, and heteroscedasticity test. The results showed that the work environment has a negative effect on turnover intention, workload has a positive effect on turnover intention, and compensation has a negative effect on turnover intention at Nusa Dua Beach Hotel & Spa.]]>
<![CDATA[PENGARUH STRES KERJA, PENGAWASAN, DAN MOTIVASI KERJATERHADAP PRESTASI KERJA KARYAWAN PADA PT. NUSA KAHYANGAN ASRI KETEWEL GIANYAR ]]>
<![CDATA[I Komang Trisna]]>;
<![CDATA[I Ketut Setia Sapta]]>;
<![CDATA[I Nengah Sudja]]>
<![CDATA[ EMAS Vol. 2 No. 2 (2021): EMAS ]]>
Publisher : <![CDATA[Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar. ]]>
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<![CDATA[Keberhasilan suatu perusahaan sangat ditentukan oleh kegiatan pemberdayaan sumber daya manusia yang merupakan aset penting dalam suatu organisasi. Untuk pencapaian tujuan perusahaan dapat dicapai diperlukan upaya agar perusahaan mampu menciptakan situasi dan kondisi yang mendorong dan memungkinkan karyawan mencapai kinerjanya, bila karyawan dan atasan mempunyai kinerja yang baik, maka akan berdampak pada kinerja organisasi yang baik pula, akan tetapi adakalanya perencanaan kinerja oleh organisasi tidak berjalan efektif karena adanya suatu penyebab tertentu. Faktor yang menyebabkan hal tersebut karena adanya tekanan kerja dari atasan, lingkungan kerja yang tidak harmonis dan tenggang waktu penyelesaian tugas yang irrasional sehingga membuat karyawan mengalami stres. Masalah-masalah seperti ini membuat perencanaan kinerja menjadi tidak efektif, karena stres kerja dapat menurunkan kinerja dan semangat karyawan dalam bekerja. Oleh karena itu maka Tujuan penelitian ini adalah untuk mengetahui pengaruh Stres Kerja, Pengawasan, Dan Motivasi Kerja terhadap Prestasi Kerja karyawan pada PT. Nusa Kahyangan Asri Ketewel Gianyar. Untuk memecahkan permasalahan tersebut dilakukan pengumpulan data dengan observasi, wawancara dan kuesioner. kepada 64 orang responden dengan Teknik sampel jenuh sehingga semua responden dapat dijadikan sebagai sampel. Metode penentuan sampel ini sejalan dengan alat analisis yang digunakan adalah regresi linier bergada korelasi dan determinasi dengan uji f dan uji t. Adapun hasil penelitiannya adalah bahwa variabel stres kerja berpengaruh negatif terhadap kinerja karyawan pada PT. Nusa Kahyangan Asri Ketewel Gianyar sehingga hipotesis dapat diterima, artinya semakin tinggi stres kerja maka kinerja juga semakin rendah. pengawasan berpengaruh positif dan signifikan terhadap kinerja karyawan pada PT. Nusa Kahyangan Asri Ketewel Gianyar,motivasikerja berpengaruh positif dan signifikan terhadap prestasi kerja karyawanpada PT. Nusa Kahyangan Asri Ketewel Gianyar.]]>
