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Antecedent SMEs Performance: The Interaction Effect of External Integration Sari, Ni Komang Santi Yullia; Srinita, Ni Wayan; Sapta, I Ketut Setia; Utami, Ni Made Satya; Rustiarini, Ni Wayan
Asian Journal of Management Analytics Vol. 3 No. 2 (2024): April 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ajma.v3i2.8344

Abstract

Competence and entrepreneurial orientation are key factors in maintaining the resilience of SME businesses. Specifically this study has the following objectives; (1) to identify the effect of entrepreneurial orientation (EO) on the performance of SME companies, (2) to identify the effect of entrepreneurial competence (EC) on the performance of SME companies (3) to identify the effect of EO on the performance of SME companies with external integration moderation variables (ExIn), (4) to identify the effect of EC on the performance of SME companies with external integration moderation variables (ExIn). The population and sample of this study are small and medium enterprises (SMEs) in several districts/cities in the province of Bali with respondents owners/leaders of SMEs several 150 people. Data analysis using SEM approach and processing with the help of Smart PLS 3.2.2. The results showed; the first hypothesis that entrepreneurial orientation (EO) has a positive effect on the performance of SME companies (FP). Based on the test results obtained the first hypothesis is accepted. The results of the second hypothesis test that entrepreneurial competence (EC) has a positive effect on the performance of SME companies (FP). The second hypothesis was rejected. Hasip tested the third hypothesis that external integration can moderate (strengthen) the influence of entrepreneurial competence (EC) on the performance of SMEs. The third hypothesis (H3) was rejected.
Strategic Analysis of Change Management in Complex Infrastructure Projects: A Systematic Literature Review Putrawan, I Gusti Ngurah; Sapta, I Ketut Setia; Aristana, I Nengah; Putra, Gede Cahyadi; Chandra, Vony Surya; Nikmah, Choirul
International Journal of Emerging Research and Review Vol. 3 No. 3 (2025): September
Publisher : IKIP Widya Darma Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56707/ijoerar.v3i3.139

Abstract

Objective: This study systematically reviews strategic change management in complex infrastructure projects involving multiple stakeholders, advanced technologies, and multidimensional risks. Method: Using a Systematic Literature Review (SLR) approach on scientific articles published between 2019 and 2024, this research identifies adaptive strategies applied to address change challenges, including the integration of digital technologies (BIM, IoT, AI), transformational and participative leadership approaches. Results: Findings indicate that digitalisation and sustainability have become the main pillars of modern infrastructure project management, while social aspects such as organisational justice and social procurement are increasingly prioritised. Furthermore, managing project complexity requires a multidisciplinary approach that integrates advanced technologies, adaptive organisational capabilities, and collaborative leadership to minimise resistance to change. Novelty: This study contributes novelty by mapping the literature trends on change management strategies in complex infrastructure projects and offering practical implications for project managers and policymakers in formulating effective and sustainable change strategies in the era of digital transformation and global uncertainty.
Optimalisasi Strategi Promosi untuk Membangun dan Memperkuat Identitas Merek Cibo Pasta Lab Ni Made Satya Utami; I Ketut Setia Sapta; I Gede Putu Eka Budiyasa; I Putu Yoga Pratama Putra
Babakti: Journal of Community Engangement Vol. 2 No. 1 (2025): April
Publisher : Universitas Singaperbangsa Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35706/babakti.v2i1.189

Abstract

Penyebaran informasi yang cepat di dunia bisnis telah memunculkan banyak merek baru, menciptakan persaingan ketat di antara para penjual. Oleh karena itu, pemilik bisnis harus fokus pada citra merek mereka. Cibo Pasta Lab, sebagai perusahaan industri makanan, menghadapi beberapa tantangan utama, seperti kurangnya kreativitas dalam pengembangan ide konten, kurang optimalnya promosi offline (termasuk personal selling dan brosur), serta rendahnya kesadaran akan pentingnya aktivitas dan interaksi di media sosial. Program Kreativitas Mahasiswa (PKM) ini bertujuan memberikan sosialisasi, edukasi, dan pelatihan kepada karyawan tentang cara mengoptimalkan strategi penjualan serta membangun dan memperkuat identitas merek Cibo Pasta Lab di industri makanan. Metode pelaksanaan meliputi observasi dan wawancara untuk menganalisis masalah, edukasi fotografi produk, editing foto untuk brosur, promosi offline dengan penyebaran brosur ke jalan dan kafe terdekat, serta bimbingan tentang pentingnya aktivitas media sosial. Hasilnya, sebelum PKM, penjualan menurun hingga 40%. Namun, setelah implementasi fotografi produk, kualitas ide konten meningkat 93%. Selain itu, promosi offline yang sebelumnya kurang optimal (60%) berhasil meningkatkan penjualan dan memperkuat identitas merek hingga 88%. PKM juga berhasil meningkatkan penjualan bruto: September 2024 (100%), Oktober 2024 (120%), dan November 2024 (150%), dengan total peningkatan 97%. Untuk menjaga momentum ini, diperlukan pengawasan dan pembinaan karyawan dalam penggunaan media sosial guna menghindari risiko reputasi, privasi, keamanan, hukum, dan waktu. Penggunaan media sosial yang efektif juga dapat memperluas jangkauan pasar.
The Impact of Emotional Intelligence and Work–Life Balance on Organizational Commitment through the Mediation of Job Satisfaction among JNE Denpasar Couriers I Ketut Setia Sapta; I Gede Aria Kusuma Putra; Nengah Landra; Gede Bayu Surya Parwita
International Journal of Economics, Commerce, and Management Vol. 2 No. 4 (2025): October : International Journal of Economics, Commerce, and Management
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijecm.v2i4.946

Abstract

This study explores the impact of emotional intelligence and work–life balance on organizational commitment, with job satisfaction serving as a mediating variable, in the context of couriers at JNE Denpasar. Utilizing a quantitative research design, the study applies Partial Least Square (PLS) Structural Equation Modeling (SEM) to analyze data collected from 56 participants through a census sampling method. The findings reveal that emotional intelligence has a direct and significant effect on organizational commitment, indicating that employees with higher emotional intelligence tend to demonstrate stronger loyalty and dedication to their organization. However, emotional intelligence does not show a significant influence on job satisfaction, suggesting that other factors may contribute to employees' overall contentment at work. Conversely, work–life balance significantly affects job satisfaction, highlighting the importance of maintaining a healthy equilibrium between professional and personal responsibilities. Despite this, work–life balance does not directly influence organizational commitment. Further analysis indicates that job satisfaction fully mediates the relationship between work–life balance and organizational commitment, demonstrating that employees who achieve a better work–life balance are more likely to be satisfied with their jobs, which in turn enhances their commitment to the organization. However, job satisfaction does not serve as a mediator between emotional intelligence and organizational commitment, implying a more direct pathway between these two variables. These results align with the Theory of Planned Behavior, emphasizing that positive attitudes, reflected through job satisfaction, play a critical role in fostering behaviors associated with organizational commitment. From a practical perspective, the study highlights the importance for companies, particularly in the logistics industry, to invest in initiatives that enhance emotional intelligence and promote effective work–life balance strategies. By doing so, organizations can cultivate stronger employee loyalty, improve engagement, and foster a more committed workforce, ultimately contributing to better organizational performance and stability.
The Role of OCB in Mediating Commitment, Motivation, and Performance of Teachers at SD Saraswati Denpasar Komang Ayu Anggarani Trijati; I Ketut Setia Sapta; Agus Wahyudi Salasa Gama
International Journal of Economics and Management Sciences Vol. 2 No. 3 (2025): Agustus : International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v2i3.936

Abstract

The purpose of this study is to investigate in depth the mediating role of Organizational Citizenship Behavior (OCB) in the relationship between organizational commitment and work motivation on teacher performance at Saraswati Elementary School, Denpasar. This research is motivated by the crucial role of teachers as the spearhead of educational success, making understanding the factors influencing teacher performance highly relevant. The study population comprised 175 teachers, with a sample size of 85 respondents determined using the Hair formula. Data collection involved a combination of structured questionnaires, in-depth interviews, and supporting document analysis to strengthen the findings. Path analysis was used to examine direct and indirect relationships between variables. The results indicate that organizational commitment has a positive and significant effect on OCB, indicating that the higher a teacher's commitment to the school, the greater their tendency to exhibit extra-role behavior. Similar findings were also evident for work motivation, where high motivation significantly increased OCB. Furthermore, organizational commitment was shown to have a direct, positive, and significant relationship with teacher performance, and work motivation also plays a significant role in improving performance. OCB itself also has a significant influence on strengthening teacher performance.  This study specifically confirms that OCB acts as a mediator in the relationship between organizational commitment and work motivation on teacher performance. Thus, the results of this study underscore the crucial role of OCB as a bridge connecting internal factors such as commitment and motivation with optimal work results. The practical implication of this research is the need for schools to strengthen organizational commitment and motivate teachers to develop citizenship behaviors that ultimately drive sustainable performance improvement.
STRATEGI PENGELOLAAN SISTEM APLIKASI PADA SEKRETARIAT DPRD KABUPATEN BADUNG I Ketut Setia Sapta; Ni Made Satya Utami; Ni Luh Yuni Wulandari
BEGAWE: Jurnal Pengabdian Masyarakat Vol. 2 No. 1 (2024): BEGAWE: Jurnal Pengabdian Masyarakat, April 2024
Publisher : Lembaga Berugak Baca

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62667/begawe.v2i1.85

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Pada kegiatan ini, team PKM mengobservasi keadaan yang terjadi di salah satu Dinas di Lingkungan Pemerintahan Kabupaten Badung Bali, tepatnya pada Sekretariat DPRD Kabupaten Badung. Pandemi covid-19 ini membawa dampak yang sangat buruk bukan hanya bagi pariwisata tapi juga pada sektor lainnya salah satunya di pemerintahan. Karena adanya pandemi Covid-19 beberapa instansi juga pada saat itu menerapkan WFH (Work from Home) yang di sarankan oleh pemerintah. Maka dari itu, demi kelancaran kegiatan di instansi dilakukannya beberapa perubahan. Salah satunya penggunaan Sistem Aplikasi. Dalam penggunaan sistem ini diperlukan sumber daya manusia yang terampil agar dapat lebih memahami. Penggunaan sistem aplikasi sendiri dapat membantu memudahan pekerjaan dan dapat dilakukan secara efektif dan efisien
The Influence of Organizational Culture and Competence on Employee Performance Mediated by Organizational Commitments in the Procurement of Goods and Services Secretariat Regency of Karangasem Aryani, Ni Ketut Yuni; Sapta, I Ketut Setia; Sujana, I Wayan
Asia Pacific Journal of Management and Education (APJME) Vol 4, No 3 (2021): November 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v4i3.1270

Abstract

Employees have a very important role, where they must spare their energy and thoughts to achieve company goals. The management of corporate culture is directed to the ability to encourage company performance through improving employee performance. The purposes of this study are to examine and analyze the effect of organizational culture and competence on organizational commitment, employee performance, and employee performance. The population and the respondents were 76 people in the Karangasem Regency Government. This study used the SEM analysis with SmartPLS 3.0 program. The findings indicate that organizational culture has a positive effect on organizational commitment and employee performance. Competence affects both the organization's commitment and employee performance positively. Organizational commitment also affects the performance of employees positively and and mediate the relationship between organizational culture and competence on employee performance.
PEMANFAATAN E-COMMERCE DAN PENGEMASAN KREATIF DALAM MENINGKATKAN PENJUALAN UMKM Sariani, Ni Luh Putu; Agung Maheswari, Anak Agung Istri; Intan Saputra Rini, I Gusti Ayu; Setia Sapta, I Ketut; Purba Astakoni, I Made
Abdi Dosen : Jurnal Pengabdian Pada Masyarakat Vol. 6 No. 1 (2022): MARET
Publisher : LPPM Univ. Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1082.659 KB) | DOI: 10.32832/abdidos.v6i1.1065

Abstract

Berdasarkan observasi dan wawancara dengan pihak manajemen Peken Facebook ditemukan permasalahan, penurunan volume usaha karena kurangnya pemanfaatan e-commerce dan belum memiliki kemasan produk hampers yang menarik perhatian konsumen. Tujuan pengabdian untuk memanfaatkan e-commerce yang bernama Tokopedia dengan optimal dan meningkatkan keterampilan melalui kreativitas kemasan yang menarik pada masing-masing produk hampers. Metode kegiatan melalui sosialiasi, pelatihan dan pendampingan. Sasaran kegiatan adalah seluruh karyawan Peken Facebook yang berjumlah 5 orang. Instrumen untuk mengukur ketercapaian program adalah kuesioner pre dan post kegiatan dengan indikator pengetahuan, keterampilan penggunaan e-commerce dan pengemasan produk hampers, kualitas kemasan dan peningkatan volume usaha. Hasil rata-rata capaian kegiatan, yaitu pengetahuan karyawan mengenai konsep e-commerce meningkat dari 60% menjadi 85% dan pengemasan produk meningkat dari 50% menjadi 80%, keterampilan penggunaan e-commerce meningkat dari 65% menjadi 88% dan keterampilan pengemasan produk hampers meningkat dari 60% menjadi 85%, kualitas kemasan dari 40% menjadi 87% serta peningkatan volume usaha selama 3 bulan, yaitu April sampai dengan Juni 2021, Peken Facebook berhasil menjual 31 produk.
Organizational Commitment: The Mediator for Work Motivation and Organizational Climate Toward Organizational Citizenship Behavior (OCB) Suliati, Ni Nyoman; Sapta, I Ketut Setia; Sujana, I Wayan; Widnyani, Anak Agung Dwi
Jurnal Aplikasi Bisnis dan Manajemen Vol. 8 No. 3 (2022): JABM Vol. 8 No. 3, September 2022
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.8.3.779

Abstract

The aim of this research is to know and analyse the role of mediated organizational commitment in determining work motivation, and organizational climate toward Organizational Citizenship Behaviour (OCB) of the employee at PT. Banoli Motor Denpasar. Census method is used in this research, where all the staff in total 76 people regarded as the sample. The data collected were then analysed further using structural equation modelling (SEM Analysis) with PLS technique. The findings of this research are; that work motivation has a positive and significant correlation towards organizational commitment, organizational climate contributes positively and significantly toward organizational commitment, work motivation does not significantly correlate toward OCB, organizational climate and organizational commitment have a significant and positive correlation toward OCB. Organizational commitment is proven as a full mediation between work motivation and OCB, and a partial mediation among organizational climate and OCB. These findings mean that mediation of organizational commitment can be the determinant on the indirect effect of work motivation toward OCB, and organizational climate toward OCB at PT. Banoli Motor’s staff Denpasar. Keywords: work motivation, organizational climate, organizational commitment, OCB, SEM-PLS
Pelatihan Sistem Pembagian Tugas Pencatatan Keluar dan Masuk Barang di Sakura GirlShop Utami, Ni Made Satya; Sapta, I Ketut Setia; Verawati, Yenny; Sukmayanti, Nyoman Ayu Purnami
Cahaya Pengabdian Vol. 1 No. 1 (2024): Juni 2024
Publisher : Apik Cahaya Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61971/cp.v1i1.49

Abstract

One of the regional economic forces that support the Indonesian economy is the presence of business actors, Micro, Small and medium enterprises (MSMEs). One of them is the Sakura Girl shop, although many consumers visit, they face the problem of human resources who have not fully understand the distribution of tasks and recording in and out of goods that have not been realized properly due to lack of assistance in the process of checking the stock of goods. Answering these challenges using the Participation Research Action (PRA) method is to discuss with the Owner and employees, by providing assistance and training to existing human resources aimed at improving employees' knowledge, skills, and performance so that there is no social gap between employees.
Co-Authors admin unkriswina Agus Wahyudi Salasa Gama Anak Agung Dwi Widyani Anak Agung Istri Agung Maheswari Aryani, Ni Ketut Yuni Astakoni, I Made Purba Chandra, Vony Surya Choirul Nikmah Dewa Ayu Putu Ratni Dewi Dewa Ayu Tri Padmi Putri Dewi, Ida Ayu Putri Ratna Dicriyani, Ni Luh Gede Mahayu Gede Bayu Surya Parwita I Dewa Gede Ngurah Saputrawan I Dewa Made Sanaputra I Gede Aditya Bahari I Gede Aria Kusuma Putra I Gede Putu Eka Budiyasa I Gede Rihayana I Gusti Ayu Candra Puspita Dewi I Gusti Ayu Sukma Dwi Gayatri I Gusti Bagus Rama Sanjay Putra I Gusti Made Oka Diara Putra I Gusti Ngurah Putrawan I Kadek Adi Suryantha I Kadek Ary Sedana I Kadek Dwi Nugraha I Ketut Franky Widiana I Ketut Somawangsa Sogata I Komang Adi Arya Tama I Komang Agus Edy Pratama I Komang Indra Adiyasa I Komang Trisna I Made Adi Sujendra I Made Artha Putra Duwipayana I Made Purba Astakoni I Made Purba Astakoni I Made Purba Astakoni I Nengah Aristana I Nengah Suardhika I Nengah Sudja I Nyoman Okta Parama Yoga I Putu Andika Adi Guna I Putu Yoga Pratama Putra I Putu Yoga Pratama Putra I Wayan Ananta Pramudya I Wayan Gunantra I Wayan Oka Sugarda I Wayan Pegi Andika I Wayan Sujana I Wayan Sujana I Wayan Widnyana I Wayan Widnyana Ida Ayu Gede Sinta Krisnayanti Ida Ayu Putri Ratna Dewi Intan Saputra Rini, I Gusti Ayu Kadek Ayu Cahya Ningsih Kadek Dwi Udayana Putra Kadek Rara Ragita Cahyani Kadek Sri Damayanthi Komang Ayu Anggarani Trijati Komang Virangga Liana Ayu Ananda Putri Luh Putu Krisma Yanti Made Dwiky Mahendra Kusuma Nengah Landra Nengah Sudja Ni Kadek Astuti Ni Kadek Ayu Asri Wulandari Ni Kadek Ayu Fitriyanti Ni Kadek Ika Gebi Gatsu Ni Ketut Yuni Aryani Ni Komang Sasmita Agustini Ni Luh Marlina Puspita Sari Ni Luh Putu Melia Widya Pradewi Ni Luh Yuni Wulandari Ni Made Ayu Kharisma Putri Ni Made Satya Utami Ni Nyoman Ari Novarini Ni Nyoman Suryani Ni Putu Nursiani Ni Wayan Rustiarini Nyoman Dane Putra, Gede Cahyadi Putra, I Gusti Made Oka Diara Putrawan, I Gusti Ngurah Putu Kepramareni Putu Rahajeng Sukma Dewi Santy Silawati Saramony Sari, Ni Komang Santi Yullia Srinita, Ni Wayan Sukmayanti, Nyoman Ayu Purnami Suliati, Ni Nyoman Surya, Ida Ayu Putu Clarantya Dyentari Widnyani, Anak Agung Dwi Yenny Verawati