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All Journal Seminar Nasional Aplikasi Teknologi Informasi (SNATI) Teknika PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Jurnal Ilmu Komputer dan Agri-Informatika Jurnal Informatika Proceeding International Conference on Information Technology and Business Proceedings Konferensi Nasional Sistem dan Informatika (KNS&I) International conference on Information Technology and Business (ICITB) Jurnal SIMADA (Sistem Informasi dan Manajemen Basis Data) Proceeding of the Electrical Engineering Computer Science and Informatics International Journal of Artificial Intelligence Research INTEGER: Journal of Information Technology Faktor Exacta JMM (Jurnal Masyarakat Mandiri) Jurnal Teknoinfo JUTIM (Jurnal Teknik Informatika Musirawas) Jurnal Informasi dan Komputer Jurnal Teknik Elektro dan Komputasi (ELKOM) Jurnal Infortech Jurnal Generic Journal of Applied Data Sciences Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer) Bioscientist : Jurnal Ilmiah Biologi Jurnal Pengabdian kepada Masyarakat Journal of Research in Social Science and Humanities International Journal of Advanced Science and Computer Applications TECHSI - Jurnal Teknik Informatika Jurnal INFOTEL Journal of Digital Literacy and Volunteering Journal of Digital Literacy and Volunteering Journal of Digital Market and Digital Currency
M Said Hasibuan
Institute Informatika Dan Bisnis Darmajaya
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Journal : Faktor Exacta

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Perancangan Sistem Informasi Hino Service on Site (Studi Kasus : Dealer Hino, PT. Persada Lampung Raya) Astuti, Renita Dwi; Firmansyah, Firmansyah; hasibuan, muhammad said
Faktor Exacta Vol 16, No 4 (2023)
Publisher : LPPM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30998/faktorexacta.v16i4.19447

Abstract

Service on site is one of the after-sales services for Hino Truck vehicles. The Service on Site contract program provides customer vehicle service services at the customer's location or site by placing a mechanic at the customer's location. In its implementation, several obstacles were encountered, such as the vehicle service history was not recorded, there were no service reports so the customer did not know the vehicle's performance. So this research develops the design of the Hino Service on Site Information System using observational research methods, literature review, and documentation. To build the system, Use Case diagrams were designed and then measured using Use Case Points (UCP) to assist management in expanding the Servicee on Site Information System. UCP will assist management when making decisions regarding system development in terms of time, human resources and finances. Software measurement using UCP in the Service on Site Information System at Hino Dealers PT. Persada Lampung Raya has a Use Case Point (UCP) score of 38.448 and is categorized as a small software size project, which is smaller than 99. With the proposed design of this system, it can simplify and speed up the on site service administration process and can provide information in the form of vehicle performance reports to customers so that they can improve service on site program
Co-Authors - Nurfiana A Adven Tonny A Feriyanto Abdi Darmawan Abror , Muhamad Achmad Aldi Sakoni Adam Japal Adi Wijaya Admi Syarif Afdal Wahyu Prayuda Agus, Isnandar Ali Nasution Andry Ferianto anggalia wibasuri Anuar Sanusi Anuar Sanusi Arbi Gunawan ARDIANSYAH ARDIANSYAH Ari Rohmawati Arie Setya Putra Arman Suryadi Karim, Arman Suryadi Aziz, RZ. Abdul Bagus Yuda Pratama Baruna Wisnu Wardana Baskoro Baskoro Dani Apriansyah Danil, Sapni Delli Maria Denny Prastiawan Destiawan Destiawan Dewi, Deshinta Arrova Dian Saputra Dika Tondo W Diki Andita Kusuma Doni Andrianto Dworo, Dworo Effendi, M. Junius Eko Budi Wicaksono Eko Zulkaryanto Elis Malana Fauziah Zahra Ramadhani Febriana, Annisa Arsya Fely Dany Prasetya Fernando, Rhino Firmansyah Firmansyah Firmansyah Firmansyah Firmansyah Fitria Fransiska, Devi Guntur Tiara Wahyu Hidayah handoyo widi nugroho Hardiansyah, Deni Henderi . Hendri Purnomo Herawadi S, Novi Hermansyah, Idi Herwanto, Riko Ismail, Abdul Azim Bin Isnaini Bastari Iwan Tri Bowo Khristina Henny R Kumala, Dian Agustin Arta Kurnia Muludi Kurniawan Kurniawan, Tri Basuki Laila, Siti Nur M. Arif Prayoga M. Arif Rifai M. Royan Fauzi Mahfut Maizary, Ary Marzuki Marzuki Melda Agarina Melda Agharina Muhammad Fahmi Hafidz Mukhas Munif Ahsani Munaa Munaa Munaa, Munaa Nathan Nurdadyansyah Nathan, Yogeswaran Netty Sefriyanti Nosiel Nosiel Novi Herawadi Sudibyo Novi Herawadi Sudibyo, Novi Herawadi Novita Sari Nurdiyanto, Heri Nurpambudi, Ramadhan Nuryana, Sapta Adi Onno W Purbo Periasamy, Jeyarani Pratama, Bagus Yuda Pratama, Tomy Adi Prayoga, M. Arif Prayuda, Afdal Wahyu Prilian Ayu Winarni Purbo, Onno W R Rizal Isnanto R, Khristina Henny Rahmadi, Lendy Rahmalia Syahputri Rahmalia Syahputri Ramadhani, Fauziah Zahra Rangga Firdaus Ratih Pratiwi Ratna Nurhaya Renita Dwi Astuti Ridho Kurniawan RIDHO KURNIAWAN, RIDHO Rizky Yulizar Rahman Romadhoni, Nuzul Rahmat Rosandi, Triowali Ruki Rizal Sakoni, Achmad Aldi Sapni Danil Savitri, Ratna Selfiyana, Reva Setiyono . Sigit Andriyanto Singagerda, Faurani Santi Singh, Harprith Kaur Rajinder Siti Khodijah Situmorang, Klaudia SB SRI RAHAYU Sri Ratna Sulistiyanti Suci Mutiara Sutedi Sutedi Suwandi Tetra Praja Utama Triloka, Joko Wahyu Bintono Wasilah Wibaselppa, Anggawidia Winda Rika Lestari Y Verawati Y. Suhendro Yeh, Ming-Lang Yogi Maulana Yoni Hisbullah Yudha, Efrian Prama Yusuf, Suhendro Zainal A. Hasibuan Zakaria, Mohd Zaki