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All Journal Seminar Nasional Aplikasi Teknologi Informasi (SNATI) KARMAPATI (Kumpulan Artikel Mahasiswa Pendidikan Teknik Informatika) ISSN: 2252-9063 Teknika PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Jurnal Ilmu Komputer dan Agri-Informatika Jurnal Informatika Proceeding International Conference on Information Technology and Business Jurnal Teknologi Informasi dan Ilmu Komputer Proceedings Konferensi Nasional Sistem dan Informatika (KNS&I) International conference on Information Technology and Business (ICITB) Jurnal SIMADA (Sistem Informasi dan Manajemen Basis Data) Proceeding of the Electrical Engineering Computer Science and Informatics International Journal of Artificial Intelligence Research INTEGER: Journal of Information Technology Faktor Exacta JMM (Jurnal Masyarakat Mandiri) Jurnal Teknoinfo JUTIM (Jurnal Teknik Informatika Musirawas) Jurnal Informasi dan Komputer Dinasti International Journal of Education Management and Social Science Jurnal Teknik Elektro dan Komputasi (ELKOM) Jurnal Infortech Jurnal Generic Journal of Applied Data Sciences Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer) Bioscientist : Jurnal Ilmiah Biologi Jurnal Pengabdian kepada Masyarakat Journal of Research in Social Science and Humanities International Journal of Advanced Science and Computer Applications TECHSI - Jurnal Teknik Informatika Jurnal INFOTEL Journal of Digital Literacy and Volunteering Journal of Digital Literacy and Volunteering Journal of Digital Market and Digital Currency
M Said Hasibuan
Institut Informatika Dan Bisnis Darmajaya
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Implementasi Indeks KAMI di Universitas XYZ Gumelar, Muhamad Agung; Widi Nugroho, Handoyo; Hasibuan, M. Said
Jurnal Teknologi Informasi dan Ilmu Komputer Vol 12 No 6: Desember 2025
Publisher : Fakultas Ilmu Komputer, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25126/jtiik.2025126

Abstract

Indeks KAMI (Keamanan Informasi) merupakan alat bantu evaluasi yang disusun oleh Badan Siber dan Sandi Negara (BSSN) untuk menilai tingkat kesiapan dan kematangan implementasi keamanan informasi di suatu institusi. Penelitian ini bertujuan untuk mengimplementasikan Indeks KAMI di Universitas XYZ sebagai bagian dari upaya pemetaan dan pengelolaan risiko teknologi informasi (IT Risk Management) secara sistematis dan terukur. Pendekatan penelitian dilakukan dengan menggunakan metode deskriptif kualitatif melalui studi kasus, yang berfokus pada lima domain utama Indeks KAMI: Tata Kelola, Pengelolaan Risiko, Kerangka Kerja, Pengelolaan Aset, serta Teknologi dan Keamanan. Proses pengumpulan data dilakukan melalui observasi, wawancara terstruktur, dan pengisian instrumen penilaian sesuai dengan pedoman yang ditetapkan oleh BSSN. Hasil evaluasi menunjukkan bahwa tingkat kesiapan keamanan informasi Universitas XYZ berada pada skor total 176, yang tergolong dalam kategori rendah dan belum layak sertifikasi ISO/IEC 27001. Skor terendah terdapat pada domain Pengelolaan Risiko 17 serta Skor tertinggi pada domain Pengelolaan Aset 51 adapun untuk domain Tata Kelola 26, Kerangka Kerja 34, Teknologi dan Keamanan 48, yang menunjukkan perlunya pembenahan dalam aspek kebijakan, prosedur, serta pelaksanaan manajemen risiko. Penelitian ini memberikan gambaran awal mengenai posisi keamanan informasi dan merekomendasikan langkah-langkah prioritas dalam penguatan tata kelola keamanan, pembentukan kebijakan keamanan, serta peningkatan kesadaran dan kapasitas SDM dalam bidang keamanan informasi.   Abstract The KAMI Index (Information Security Index) is an evaluation tool developed by the National Cyber and Crypto Agency (BSSN) of Indonesia to assess the readiness and maturity level of information security implementation within institutions. This study aims to implement the KAMI Index at Universitas XYZ as a systematic and measurable approach to Information Technology Risk Management. A descriptive qualitative approach was employed using a case study method, concentrating on the five primary domains of the KAMI Index: Governance, Risk Management, Framework, Asset Management, and Technology and Security. Data collection was carried out through structured interviews, observations, and scoring based on BSSN’s official assessment instruments. The results revealed that scored a total of 176, indicating a low level of readiness and immaturity in information security, which is considered insufficient for ISO/IEC 27001 certification. The lowest scores were found in Risk Management domains 17, and the highest score in the Asset Management domain is 51, while for the Governance domain is 26, the Framework is 34, and Technology and Security is 48,  highlighting the need for improvements in policies, procedures, and risk mitigation practices. This study provides an initial overview of the state of information security at and offers strategic recommendations for enhancing governance structures, developing formal security policies, and strengthening institutional awareness and human resource capacity in information security practices.
DIGITALISASI BANK SAMPAH MELALUI APLIKASI PITITASA UNTUK OPTIMALISASI PENCATATAN, PEMANFAATAN, DAN INSENTIF MASYARAKAT Rahmawati, Lilla; Wibaselppa, Anggawidia; Hasibuan, Muhammad Said; Saputra, Agus; Kusuma, Rizfan Radya Widyan Aditya
JMM (Jurnal Masyarakat Mandiri) Vol 9, No 5 (2025): Oktober
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jmm.v9i5.34645

Abstract

Abstrak: Permasalahan pengelolaan sampah di masyarakat masih didominasi oleh pencatatan manual, rendahnya pemanfaatan sampah organik maupun anorganik, serta kurangnya sistem insentif yang mendorong partisipasi warga. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan kapasitas pengelolaan bank sampah melalui penerapan aplikasi PITITASA (Pilah, Timbang, Tabung Sampah) sebagai inovasi sistem informasi digital yang terintegrasi. Metode pelaksanaan meliputi sosialisasi, pelatihan penggunaan aplikasi PITITASA, pendampingan pengolahan sampah organik menjadi pupuk dan maggot, serta pemanfaatan sampah anorganik untuk produk daur ulang bernilai ekonomi dengan jumlah peserta 140 pengurus dan nasabah. Aplikasi PITITASA dilengkapi dengan fitur pencatatan transaksi digital, monitoring saldo tabungan sampah oleh nasabah secara real-time, serta integrasi mekanisme insentif yang mendorong masyarakat lebih aktif dalam memilah dan menabung sampah. Sistem Evaluasi yang digunakan melalui Pre-test dan Post-Test dari pemahaman peserta. Hasil kegiatan menunjukkan peningkatan pemahaman masyarakat dalam pemanfaatan teknologi, peningkatan akurasi pencatatan transaksi bank sampah, serta bertambahnya nilai ekonomi produk hasil pengolahan sampah. Inovasi ini diharapkan dapat memperkuat peran bank sampah sebagai penggerak ekonomi sirkular sekaligus mendukung terwujudnya lingkungan yang bersih, sehat, dan berkelanjutan.Abstract: Waste management problems in the community are still dominated by manual recording, low utilization of organic and inorganic waste, and a lack of incentive systems that encourage community participation. This community service activity aims to increase the management capacity of waste banks through the implementation of the PITITASA (Separate, Weigh, Tabung Sampah) application as an integrated digital information system innovation. The implementation method includes socialization, training on the use of the PITITASA application, assistance in processing organic waste into fertilizer and maggots, and the utilization of inorganic waste for recycled products with economic value with a total of 140 participants from administrators and customers. The PITITASA application is equipped with digital transaction recording features, real-time monitoring of waste savings balances by customers, and an integrated incentive mechanism that encourages the community to be more active in sorting and saving waste. The evaluation system used is a Pre-test and Post-test of participant understanding. The results of the activity show an increase in community understanding in the use of technology, an increase in the accuracy of waste bank transaction recording, and an increase in the economic value of waste processing products. This innovation is expected to strengthen the role of waste banks as drivers of the circular economy while supporting the realization of a clean, healthy, and sustainable environment. 
Evaluation of Village Information System Maturity Using the KAMI Index: A Case Study of Indraloka Mukti Village and Its Significance in Information Security Readiness Firmansyah Tri Wahyudi; Muhammad Said Hasibuan
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 1 (2024): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i1.3509

Abstract

Information systems are important in managing village data and information, including population data, correspondence administration, and other public services. One of the villages that implemented an information system is Indraloka Mukti village in the Way Kenanga sub-district, Tulang Bawang Barat district. With the implementation of information technology, various risks emerge that can threaten the security of information systems. Considering the importance of information systems in village operations, it is necessary to identify, evaluate, and manage risks to existing information systems. The measuring tool in this research is the KAMI Index (Information Security). The results of the assessment of information security readiness in Indraloka Mukti Village using the KAMI Index show that the electronic system received a score of 17 and is included in the "High" Category; Information security received a score of 90 out of 645, falling within the "Inadequate" Level of Readiness to meet ISO/IEC 270001 standards. All parts of the information security system must be updated, with the lowest maturity level at Level I and the highest at level I+.
Pengembangan Wisata dan Pemberdayaan Lokal Wisata Danau Ranau Wardiasa, Komang; Hasibuan, M. Said
Journal of Digital Literacy and Volunteering Vol. 3 No. 2 (2025): July
Publisher : Puslitbang Akademi Relawan TIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57119/litdig.v3i2.189

Abstract

Lake Ranau is the second largest lake on the island of Sumatra which is located on the border of South Sumatra Province and Lampung Province and has great potential as a nature-based tourist area. However, tourism development in this region still faces various problems, including limited accessibility, suboptimal supporting facilities, weak environmental management, and low levels of empowerment of local communities. This research aims to analyze the impact of tourism development on the socio-economic conditions of the communities around Lake Ranau and identify opportunities and challenges in an effort to realize sustainable tourism. The research method used is qualitative descriptive with data collection techniques through literature studies, document review from related agencies, and SWOT analysis. The results of the study show that the development of Lake Ranau tourism makes a positive contribution to increasing community income, creating business opportunities, and absorbing labor, especially in the micro, small, and medium enterprises (MSMEs), trade, and tourism services sectors. However, it is necessary to improve the quality of infrastructure, strengthen environmental management, and synergy between the government, the community, and business actors to support the development of Lake Ranau tourism optimally and sustainably.
Customer Relationship Management (CRM) Analysis of a Public Complaint Service Website at the Public Service Mall of South Lampung Regency Chaniago, Firdaus; Putra, M. Natsir Hendy Tri; Oktaviani, Hafina; Winarti, Tri; Hasibuan, M. Said
Journal of Digital Literacy and Volunteering Vol. 3 No. 2 (2025): July
Publisher : Puslitbang Akademi Relawan TIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57119/litdig.v3i2.190

Abstract

Public complaint service websites play an important role in supporting the improvement of digital-based public services, particularly within the Public Service Mall (PSM) environment that integrates multiple service institutions. Managing public complaints not only as administrative records but also as a means of managing relationships between government and citizens remains a key challenge in integrated public service delivery. This study aims to analyze Customer Relationship Management (CRM) on the Public Complaint Service Website of the Public Service Mall of South Lampung Regency.This research employed a qualitative approach using a case study method. Data were collected through system observation, interviews with service administrators, and document analysis. The data were analyzed descriptively using a CRM framework consisting of operational CRM, analytical CRM, and collaborative CRM dimensions. The results of the analysis indicate that operational CRM is the most prominent dimension, as reflected in the availability of a structured and well-documented complaint submission process. Meanwhile, analytical CRM and collaborative CRM have not been optimally utilized, particularly in terms of using complaint data for service performance evaluation and strengthening interactive follow-up communication mechanisms. The findings suggest that while the public complaint website has functioned effectively from an operational service perspective, further enhancement is required to enable the system to serve as a strategic instrument for improving the quality of digital public services.
A Quantitative Evaluation of Customer Relationship Management in a Public Complaint Service Website Using System Usability Scale (SUS) Rakhman, M. Nugrahadi; Purnamasari, Yeni; Gismara, Rio; Nurhayati, Nurhayati; Hasibuan, M. Said
Journal of Digital Literacy and Volunteering Vol. 3 No. 2 (2025): July
Publisher : Puslitbang Akademi Relawan TIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57119/litdig.v3i2.191

Abstract

The implementation of digital transformation in public services encourages the government to provide more efficient and accessible services for the public. This study aims to evaluate user experience on the Public Complaint Service Website of the South Lampung Public Service Mall using the System Usability Scale (SUS) and analyze it within the framework of Customer Relationship Management (CRM). A quantitative descriptive approach was used, with data collected through SUS questionnaires completed by 12 respondents. The results indicate that the average SUS score is 72.5, which suggests good system usability, although there is variation in individual scores. Several issues were identified, including the complaint form filling process, the need for follow-up notifications, and the utilization of complaint data for performance analysis. The study concludes that although the system is effective, improvements in areas such as ease of use and transparency of follow-up actions are needed to enhance user satisfaction and strengthen the relationship between the government and the public. The implications of this study highlight the importance of improving CRM management to create more responsive complaint services. Limitations of this study include the limited number of respondents and the use of SUS, which only provides a general overview of usability.
Pengembangan Aplikasi Mobile Travel Guide di Provinsi Lampung Indriani, Della Niken; Hasibuan, Muhammad Said; Rosandy, Triowali
Journal of Digital Literacy and Volunteering Vol. 4 No. 1 (2026): January
Publisher : Puslitbang Akademi Relawan TIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57119/litdig.v4i1.192

Abstract

Lampung Province has significant tourism potential, supported by a wide variety of natural, cultural, and culinary attractions. However, tourism information is still scattered across various platforms and lacks integration, making it difficult for tourists to access accurate and reliable information. This study aims to develop a mobile travel guide application as an integrated tourism information center for Lampung Province that is structured, interactive, and easily accessible. The research method used is Research and Development (R&D) with the Waterfall system development model, which consists of requirement analysis, system design, implementation, testing, and maintenance stages. The application is developed using Progressive Web App (PWA) technology, enabling mobile access, offline functionality, and responsive performance. The main features of the application include tourism destination information, interactive maps, travel routes, accommodation, culinary recommendations, souvenir centers, and local events. System testing is conducted using black-box testing to ensure that all functionalities operate as expected. In addition, user experience evaluation is carried out using the User Experience Questionnaire (UEQ). The results indicate that the developed application successfully provides integrated tourism information and achieves a good level of user satisfaction. Therefore, this application is expected to assist tourists in planning their trips more effectively and to support digital tourism promotion in Lampung Province.
Eksplorasi dan Visualisasi Data Transaksi Online Retail Untuk Mendukung Pengambilan Keputusan Bisnis Al Hafiz, Dzaki; Hermanto, Muhammad Haris; Setiawan, Anton; Hasibuan, Muhammad Said
Journal of Digital Literacy and Volunteering Vol. 4 No. 1 (2026): January
Publisher : Puslitbang Akademi Relawan TIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57119/litdig.v4i1.195

Abstract

The growth of e-commerce generates large and complex transaction data volumes requiring in-depth analysis for business decision-making support. This research applies Exploratory Data Analysis (EDA) approach to the Online Retail UCI dataset (541,909 transactions, 2010-2011) using Python on Google Colab for data cleaning, yielding 392,692 valid records. Analysis focuses on time trends of transactions and revenue, top 7 products by quantity and revenue, and sales distribution across regions through interactive Looker Studio dashboard. Findings reveal seasonal transaction patterns, differences between high-volume vs high-revenue products, and United Kingdom dominance (80% revenue). The interactive dashboard with time and country filters enables flexible data exploration for promotion strategy, inventory management, and market expansion decisions. This research proves data visualization effectiveness as a retail online business decision support system.
E-Promosi Taman Budaya Uluan Nughik Berbasis Virtual Tour Dengan Metode MDLC Astri Agustiani; Muhammad Said Hasibuan; Fitria; Hariyanto Wibowo
KARMAPATI (Kumpulan Artikel Mahasiswa Pendidikan Teknik Informatika) Vol. 15 No. 2 (2026): [ONGOING] Karmapati Vol 15 No 2 Tahun 2026
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/karmapati.v15i2.114091

Abstract

Penelitian ini bertujuan untuk merancang dan membangun media e-promosi Taman Budaya Uluan Nughik berbasis Virtual Tour sebagai sarana informasi, edukasi, dan promosi wisata budaya di Kabupaten Tulang Bawang Barat. Pengembangan sistem menggunakan metode Multimedia Development Life Cycle(MDLC) yang meliputi tahap konsep, perancangan, pengumpulan bahan, pembuatan, pengujian, dan distribusi. Media yang dihasilkan berupa website interaktif yang menampilkan panorama foto 360°, informasi tata letak kawasan, serta fitur pendukung seperti peta lokasi dan video dokumentasi. Pengujian sistem menggunakan pengujian black box menunjukkan bahwa seluruh fungsi berjalan dengan baik. Sementara itu, evaluasi menggunakan User Experience Questionnaire (UEQ) terhadap 22 responden menunjukkan hasil dengan kategori baik. Dengan demikian, Virtual Tour yang dikembangkan layak digunakan sebagai media e-promosi dan sarana pengenalan Taman Budaya Uluan Nughik secara digital.
Revolutionizing Waste Management: The Garbage Bank Solution and Its IT-Driven Implementation for Eco-Friendly Hygiene Kaesar Azra Putra Zeva; MS Hasibuan; Firmansyah Firmansyah; Sutedi Sutedi
PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Vol. 11 No. 2 (2023): September 2023
Publisher : LPPM Universitas Islam 45 Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/piksel.v11i2.6951

Abstract

The high yield of domestic household waste is a significant problem for environmental hygiene, where waste management is still not a top priority to provide profit opportunities for the community and the government. Thus, to campaign for ecological hygiene solutions by applying information technology in the form of a Garbage Bank, which can help deal with domestic waste, especially plastic waste. The Waste bank application is built using the CodeIgniter framework, which has the concept of Model, View, Controller (MVC), which has functions such as a model for the database framework, views of the system view and controllers as actions for executing user commands. The system was also developed using the extreme programming method with the advantage of being fast in development, simple and object-oriented. The resulting system has conducted a feasibility test to conclude that it is following its function. This research resulted in a system of three parts: the admin section, which can manage data on partners, customers, pick-ups to withdraw funds and reports. The partner section manages customer data, waste, pick-up and reports, and the customer section registers, views the history of saving waste, withdraws funds, and views types of waste and partners entirely done online.
Co-Authors A Adven Tonny A Feriyanto Abdi Darmawan Achmad Aldi Sakoni Adam Japal Adi Wijaya Admi Syarif Afdal Wahyu Prayuda Agus, Isnandar Al Hafiz, Dzaki Ali Nasution Andry Ferianto anggalia wibasuri Anuar Sanusi Anuar Sanusi Arbi Gunawan ARDIANSYAH ARDIANSYAH Ari Rohmawati Arie Setya Putra Arman Suryadi Karim, Arman Suryadi Astri Agustiani Aziz, RZ. Abdul Bagus Yuda Pratama Baruna Wisnu Wardana Baskoro Baskoro Chaniago, Firdaus Dani Apriansyah Danil, Sapni Delli Maria Denny Prastiawan Destiawan Destiawan Dewi, Deshinta Arrova Dika Tondo W Diki Andita Kusuma Doni Andrianto Dworo, Dworo Eko Budi Wicaksono Eko Zulkaryanto Elis Malana Fauziah Zahra Ramadhani Febriana, Annisa Arsya Fely Dany Prasetya Fernando, Rhino Firmansyah Firmansyah Firmansyah Firmansyah Firmansyah Firmansyah Firmansyah Firmansyah Tri Wahyudi Fitria Fransiska, Devi Gismara, Rio Gumelar, Muhamad Agung Guntur Tiara Wahyu Hidayah handoyo widi nugroho Hardiansyah, Deni Hariyanto Wibowo Henderi . Hendri Purnomo Hermanto, Muhammad Haris Herwanto, Riko Indriani, Della Niken Ismail, Abdul Azim Bin Isnaini Bastari Iwan Tri Bowo Kaesar Azra Putra Zeva Khristina Henny R Kumala, Dian Agustin Arta Kurnia Muludi Kurniawan Kurniawan, Tri Basuki Kusuma, Rizfan Radya Widyan Aditya Laila, Siti Nur M. Arif Prayoga M. Arif Rifai M. Royan Fauzi Mahfut Maizary, Ary Marzuki Marzuki Melda Agarina Melda Agharina Muhammad Fahmi Hafidz Mukhas Munif Ahsani Munaa Munaa Munaa, Munaa Nathan Nurdadyansyah Nathan, Yogeswaran Netty Sefriyanti Nosiel Nosiel Novi Herawadi S Novi Herawadi Sudibyo Novi Herawadi Sudibyo, Novi Herawadi Novita Sari Nurdiyanto, Heri Nurfiana Nurfiana Nurhayati Nurhayati Nurpambudi, Ramadhan Nuryana, Sapta Adi Oktaviani, Hafina Onno W Purbo Periasamy, Jeyarani Pratama, Bagus Yuda Pratama, Tomy Adi Prayoga, M. Arif Prayuda, Afdal Wahyu Prilian Ayu Winarni Purbo, Onno W Putra, M. Natsir Hendy Tri R Rizal Isnanto R, Khristina Henny Rahmalia Syahputri Rahmalia Syahputri Rahmawati, Lilla Rakhman, M. Nugrahadi Ramadhani, Fauziah Zahra Rangga Firdaus Ratih Pratiwi Ratna Nurhaya Renita Dwi Astuti Ridho Kurniawan RIDHO KURNIAWAN, RIDHO Rizky Yulizar Rahman Romadhoni, Nuzul Rahmat Rosandi, Triowali Rosandy, Triowali Ruki Rizal Sakoni, Achmad Aldi Sapni Danil Saputra, Agus Savitri, Ratna Selfiyana, Reva Setiawan, Anton Setiyono . Sigit Andriyanto Singagerda, Faurani Santi Singh, Harprith Kaur Rajinder Siswahyudianto Siti Khodijah Situmorang, Klaudia SB Sri Ratna Sulistiyanti Suci Mutiara Sutedi Sutedi Suwandi Tetra Praja Utama Tri Winarti Triloka, Joko Wahyu Bintono Wardiasa, Komang Wasilah Wibaselppa, Anggawidia Widi Nugroho, Handoyo Winda Rika Lestari Y Verawati Y. Suhendro Yeh, Ming-Lang Yeni Purnamasari, Yeni Yogi Maulana Yoni Hisbullah Yudha, Efrian Prama Yusuf, Suhendro Zainal A. Hasibuan Zakaria, Mohd Zaki