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All Journal Seminar Nasional Aplikasi Teknologi Informasi (SNATI) KARMAPATI (Kumpulan Artikel Mahasiswa Pendidikan Teknik Informatika) ISSN: 2252-9063 Teknika PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Jurnal Ilmu Komputer dan Agri-Informatika Jurnal Informatika Proceeding International Conference on Information Technology and Business Jurnal Teknologi Informasi dan Ilmu Komputer Proceedings Konferensi Nasional Sistem dan Informatika (KNS&I) International conference on Information Technology and Business (ICITB) Jurnal SIMADA (Sistem Informasi dan Manajemen Basis Data) Proceeding of the Electrical Engineering Computer Science and Informatics International Journal of Artificial Intelligence Research INTEGER: Journal of Information Technology Faktor Exacta JMM (Jurnal Masyarakat Mandiri) Jurnal Teknoinfo JUTIM (Jurnal Teknik Informatika Musirawas) Jurnal Informasi dan Komputer Dinasti International Journal of Education Management and Social Science Jurnal Teknik Elektro dan Komputasi (ELKOM) Jurnal Infortech Jurnal Generic Journal of Applied Data Sciences Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer) Bioscientist : Jurnal Ilmiah Biologi Jurnal Pengabdian kepada Masyarakat Journal of Research in Social Science and Humanities International Journal of Advanced Science and Computer Applications TECHSI - Jurnal Teknik Informatika Jurnal Penelitian Sistem Informasi Jurnal INFOTEL Journal of Digital Literacy and Volunteering Journal of Digital Literacy and Volunteering Journal of Digital Market and Digital Currency
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E-Promosi Taman Budaya Uluan Nughik Berbasis Virtual Tour Dengan Metode MDLC Astri Agustiani; Muhammad Said Hasibuan; Fitria; Hariyanto Wibowo
KARMAPATI (Kumpulan Artikel Mahasiswa Pendidikan Teknik Informatika) Vol. 15 No. 2 (2026): Karmapati Vol 15 No 2 Tahun 2026
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/karmapati.v15i2.114091

Abstract

Penelitian ini bertujuan untuk merancang dan membangun media e-promosi Taman Budaya Uluan Nughik berbasis Virtual Tour sebagai sarana informasi, edukasi, dan promosi wisata budaya di Kabupaten Tulang Bawang Barat. Pengembangan sistem menggunakan metode Multimedia Development Life Cycle(MDLC) yang meliputi tahap konsep, perancangan, pengumpulan bahan, pembuatan, pengujian, dan distribusi. Media yang dihasilkan berupa website interaktif yang menampilkan panorama foto 360°, informasi tata letak kawasan, serta fitur pendukung seperti peta lokasi dan video dokumentasi. Pengujian sistem menggunakan pengujian black box menunjukkan bahwa seluruh fungsi berjalan dengan baik. Sementara itu, evaluasi menggunakan User Experience Questionnaire (UEQ) terhadap 22 responden menunjukkan hasil dengan kategori baik. Dengan demikian, Virtual Tour yang dikembangkan layak digunakan sebagai media e-promosi dan sarana pengenalan Taman Budaya Uluan Nughik secara digital.
Revolutionizing Waste Management: The Garbage Bank Solution and Its IT-Driven Implementation for Eco-Friendly Hygiene Kaesar Azra Putra Zeva; MS Hasibuan; Firmansyah Firmansyah; Sutedi Sutedi
PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Vol. 11 No. 2 (2023): September 2023
Publisher : LPPM Universitas Islam 45 Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/piksel.v11i2.6951

Abstract

The high yield of domestic household waste is a significant problem for environmental hygiene, where waste management is still not a top priority to provide profit opportunities for the community and the government. Thus, to campaign for ecological hygiene solutions by applying information technology in the form of a Garbage Bank, which can help deal with domestic waste, especially plastic waste. The Waste bank application is built using the CodeIgniter framework, which has the concept of Model, View, Controller (MVC), which has functions such as a model for the database framework, views of the system view and controllers as actions for executing user commands. The system was also developed using the extreme programming method with the advantage of being fast in development, simple and object-oriented. The resulting system has conducted a feasibility test to conclude that it is following its function. This research resulted in a system of three parts: the admin section, which can manage data on partners, customers, pick-ups to withdraw funds and reports. The partner section manages customer data, waste, pick-up and reports, and the customer section registers, views the history of saving waste, withdraws funds, and views types of waste and partners entirely done online.
Policy of Academic Revitalization through Information Technology for Quality Management Enhancement in Private Higher Education Institutions in Indonesia Anuar Sanusi; Firmansyah Firmansyah; Muhammad Said Hasibuan; Nurfiana Nurfiana; Novi Herawadi S
PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Vol. 12 No. 1 (2024): March 2024
Publisher : LPPM Universitas Islam 45 Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/piksel.v12i1.8332

Abstract

Private higher education in Indonesia faces challenges in improving educational quality to meet global demands. The policy of Academic Revitalization based on Information Technology (IT) emerges as a crucial strategy in addressing quality management changes. This research explores the implementation of this policy to enhance educational quality in private higher education institutions in Indonesia using seven variables. The research methodology involves a literature review and policy documentation analysis using Smart PLS. The research findings indicate that two variables were rejected due to being below the acceptance threshold. Five variables were accepted: Technology Alignment (3.258), Higher Education Quality Management (3.278), Moderating Effect 1 and 2 (both above 2.00), and the last variable, Revitalization of Academic Policies (2.614). However, challenges such as limited infrastructure, training needs, and appropriate policies remain significant issues to be addressed. In conclusion, the policy of Academic Revitalization based on IT provides a strong foundation for quality management changes in private higher education institutions in Indonesia. However, sustained commitment and significant investment are required to achieve optimal results.
The Effect of Regulations and Policies on the Development of E-Business in Indonesia Heri Nurdiyanto; Muhammad Said Hasibuan; Isnandar Agus; faurani santi singagerda
Journal of Research in Social Science and Humanities Vol 4, No 2 (2024)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v4i2.143

Abstract

This paper examines the impact of regulations and policies on the development of e-business in Indonesia. As e-business becomes increasingly integral to the economy, understanding the regulatory environment is crucial for stakeholders, including policymakers, business owners, and consumers. The study explores the current regulatory framework governing e-business in Indonesia, identifying key policies that influence its growth and development. Through qualitative analysis of government regulations, industry reports, and expert interviews, the paper highlights both the supportive and restrictive aspects of these regulations. Findings indicate that while certain policies, such as tax incentives and infrastructure investments, have fostered e-business growth, others, including stringent data protection laws and complex compliance requirements, pose challenges. The research underscores the need for a balanced regulatory approach that promotes innovation while ensuring consumer protection and fair competition. Recommendations are provided for policymakers to enhance the regulatory landscape, suggesting measures such as streamlined compliance processes, enhanced digital literacy programs, and increased collaboration between government and industry stakeholders. Ultimately, this paper aims to contribute to the discourse on how regulations can be optimized to support the sustainable growth of e-business in Indonesia, aligning with broader economic goals and technological advancements.
Pengembangan Wisata dan Pemberdayaan Lokal Wisata Danau Ranau Komang Wardiasa; M. Said Hasibuan
Journal of Digital Literacy and Volunteering Vol. 3 No. 2 (2025): July
Publisher : Puslitbang Akademi Relawan TIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57119/litdig.v3i2.189

Abstract

Lake Ranau is the second largest lake on the island of Sumatra which is located on the border of South Sumatra Province and Lampung Province and has great potential as a nature-based tourist area. However, tourism development in this region still faces various problems, including limited accessibility, suboptimal supporting facilities, weak environmental management, and low levels of empowerment of local communities. This research aims to analyze the impact of tourism development on the socio-economic conditions of the communities around Lake Ranau and identify opportunities and challenges in an effort to realize sustainable tourism. The research method used is qualitative descriptive with data collection techniques through literature studies, document review from related agencies, and SWOT analysis. The results of the study show that the development of Lake Ranau tourism makes a positive contribution to increasing community income, creating business opportunities, and absorbing labor, especially in the micro, small, and medium enterprises (MSMEs), trade, and tourism services sectors. However, it is necessary to improve the quality of infrastructure, strengthen environmental management, and synergy between the government, the community, and business actors to support the development of Lake Ranau tourism optimally and sustainably.
Customer Relationship Management (CRM) Analysis of a Public Complaint Service Website at the Public Service Mall of South Lampung Regency Firdaus Chaniago; M. Natsir Hendy Tri Putra; Hafina Oktaviani; Tri Winarti; M. Said Hasibuan
Journal of Digital Literacy and Volunteering Vol. 3 No. 2 (2025): July
Publisher : Puslitbang Akademi Relawan TIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57119/litdig.v3i2.190

Abstract

Public complaint service websites play an important role in supporting the improvement of digital-based public services, particularly within the Public Service Mall (PSM) environment that integrates multiple service institutions. Managing public complaints not only as administrative records but also as a means of managing relationships between government and citizens remains a key challenge in integrated public service delivery. This study aims to analyze Customer Relationship Management (CRM) on the Public Complaint Service Website of the Public Service Mall of South Lampung Regency.This research employed a qualitative approach using a case study method. Data were collected through system observation, interviews with service administrators, and document analysis. The data were analyzed descriptively using a CRM framework consisting of operational CRM, analytical CRM, and collaborative CRM dimensions. The results of the analysis indicate that operational CRM is the most prominent dimension, as reflected in the availability of a structured and well-documented complaint submission process. Meanwhile, analytical CRM and collaborative CRM have not been optimally utilized, particularly in terms of using complaint data for service performance evaluation and strengthening interactive follow-up communication mechanisms. The findings suggest that while the public complaint website has functioned effectively from an operational service perspective, further enhancement is required to enable the system to serve as a strategic instrument for improving the quality of digital public services.
A Quantitative Evaluation of Customer Relationship Management in a Public Complaint Service Website Using System Usability Scale (SUS) M. Nugrahadi Rakhman; Yeni Purnamasari; Rio Gismara; Nurhayati Nurhayati; M. Said Hasibuan
Journal of Digital Literacy and Volunteering Vol. 3 No. 2 (2025): July
Publisher : Puslitbang Akademi Relawan TIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57119/litdig.v3i2.191

Abstract

The implementation of digital transformation in public services encourages the government to provide more efficient and accessible services for the public. This study aims to evaluate user experience on the Public Complaint Service Website of the South Lampung Public Service Mall using the System Usability Scale (SUS) and analyze it within the framework of Customer Relationship Management (CRM). A quantitative descriptive approach was used, with data collected through SUS questionnaires completed by 12 respondents. The results indicate that the average SUS score is 72.5, which suggests good system usability, although there is variation in individual scores. Several issues were identified, including the complaint form filling process, the need for follow-up notifications, and the utilization of complaint data for performance analysis. The study concludes that although the system is effective, improvements in areas such as ease of use and transparency of follow-up actions are needed to enhance user satisfaction and strengthen the relationship between the government and the public. The implications of this study highlight the importance of improving CRM management to create more responsive complaint services. Limitations of this study include the limited number of respondents and the use of SUS, which only provides a general overview of usability.
Pengembangan Aplikasi Mobile Travel Guide di Provinsi Lampung Della Niken Indriani; Muhammad Said Hasibuan; Triowali Rosandy
Journal of Digital Literacy and Volunteering Vol. 4 No. 1 (2026): January
Publisher : Puslitbang Akademi Relawan TIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57119/litdig.v4i1.192

Abstract

Lampung Province has significant tourism potential, supported by a wide variety of natural, cultural, and culinary attractions. However, tourism information is still scattered across various platforms and lacks integration, making it difficult for tourists to access accurate and reliable information. This study aims to develop a mobile travel guide application as an integrated tourism information center for Lampung Province that is structured, interactive, and easily accessible. The research method used is Research and Development (R&D) with the Waterfall system development model, which consists of requirement analysis, system design, implementation, testing, and maintenance stages. The application is developed using Progressive Web App (PWA) technology, enabling mobile access, offline functionality, and responsive performance. The main features of the application include tourism destination information, interactive maps, travel routes, accommodation, culinary recommendations, souvenir centers, and local events. System testing is conducted using black-box testing to ensure that all functionalities operate as expected. In addition, user experience evaluation is carried out using the User Experience Questionnaire (UEQ). The results indicate that the developed application successfully provides integrated tourism information and achieves a good level of user satisfaction. Therefore, this application is expected to assist tourists in planning their trips more effectively and to support digital tourism promotion in Lampung Province.
Eksplorasi dan Visualisasi Data Transaksi Online Retail Untuk Mendukung Pengambilan Keputusan Bisnis Dzaki Al Hafiz; Muhammad Haris Hermanto; Anton Setiawan; Muhammad Said Hasibuan
Journal of Digital Literacy and Volunteering Vol. 4 No. 1 (2026): January
Publisher : Puslitbang Akademi Relawan TIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57119/litdig.v4i1.195

Abstract

The growth of e-commerce generates large and complex transaction data volumes requiring in-depth analysis for business decision-making support. This research applies Exploratory Data Analysis (EDA) approach to the Online Retail UCI dataset (541,909 transactions, 2010-2011) using Python on Google Colab for data cleaning, yielding 392,692 valid records. Analysis focuses on time trends of transactions and revenue, top 7 products by quantity and revenue, and sales distribution across regions through interactive Looker Studio dashboard. Findings reveal seasonal transaction patterns, differences between high-volume vs high-revenue products, and United Kingdom dominance (80% revenue). The interactive dashboard with time and country filters enables flexible data exploration for promotion strategy, inventory management, and market expansion decisions. This research proves data visualization effectiveness as a retail online business decision support system.
Deteksi dan Koreksi Kesalahan Pengetikan Berbasis KBBI Menggunakan Algoritma Peter Norvig Aldi Mawaridi; Rahmalia Syahputri; Muhammad Said Hasibuan
JURNAL PENELITIAN SISTEM INFORMASI (JPSI) Vol. 4 No. 3 (2026): Agustus : JURNAL PENELITIAN SISTEM INFORMASI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jpsi.v4i3.4577

Abstract

With the advent of the digital age, there has been an explosion in the volume of written material; however, this increase has also been accompanied by an alarmingly high error rate. These typos are serious because they alter the intended meaning of the message and make it appear less credible than it actually is. Therefore, this study aims to design and develop a spelling detection and correction system (spelling checker) for Indonesian text that strictly adheres to the Kamus Besar Bahasa Indonesia (KBBI). The system is built using an architecture that integrates KBBI lexicon matching with probabilistic calculations via Peter Norvig’s algorithm. This integration forms the foundation of the system’s design. Methodologically, the system checks text against the KBBI database and also breaks down irrelevant terms into tokens (tokenizing). To ensure the most accurate correction suggestions are provided when detecting non-standard or misspelled words, Peter Norvig’s method determines the edit distance and the maximum likelihood value. The research results show that this system is capable of detecting spelling errors and providing efficient correction recommendations in real time, as demonstrated through testing on a web interface built using the Laravel framework. Finally, an effective method for preparing Indonesian-language texts while maintaining their scientific quality is provided through the integration of the KBBI database with the flexibility of Peter Norvig’s algorithm.
Co-Authors A Adven Tonny A Feriyanto Abdi Darmawan Achmad Aldi Sakoni Adam Japal Adi Wijaya Admi Syarif Afdal Wahyu Prayuda Agus, Isnandar Aldi Mawaridi Aldi Mawaridi Ali Nasution Andry Ferianto anggalia wibasuri Anton Setiawan Anuar Sanusi Anuar Sanusi Arbi Gunawan ARDIANSYAH ARDIANSYAH Ari Rohmawati Arie Setya Putra Arman Suryadi Karim, Arman Suryadi Astri Agustiani Aziz, RZ. Abdul Bagus Yuda Pratama Baruna Wisnu Wardana Baskoro Baskoro Dani Apriansyah Danil, Sapni Della Niken Indriani Delli Maria Denny Prastiawan Destiawan Destiawan Dewi, Deshinta Arrova Dika Tondo W Diki Andita Kusuma Doni Andrianto Dworo, Dworo Dzaki Al Hafiz Eko Budi Wicaksono Eko Zulkaryanto Elis Malana Faurani Santi Singagerda Fauziah Zahra Ramadhani Febriana, Annisa Arsya Fely Dany Prasetya Fernando, Rhino Firdaus Chaniago Firmansyah Firmansyah Firmansyah Firmansyah Firmansyah Firmansyah Firmansyah Firmansyah Tri Wahyudi Fitria Fransiska, Devi Gumelar, Muhamad Agung Guntur Tiara Wahyu Hidayah Hafina Oktaviani handoyo widi nugroho Hardiansyah, Deni Hariyanto Wibowo Henderi . Hendri Purnomo Heri Nurdiyanto Herwanto, Riko Ismail, Abdul Azim Bin Isnaini Bastari Iwan Tri Bowo Kaesar Azra Putra Zeva Khristina Henny R Komang Wardiasa Kumala, Dian Agustin Arta Kurnia Muludi Kurniawan Kurniawan, Tri Basuki Laila, Siti Nur M. Arif Prayoga M. Arif Rifai M. Natsir Hendy Tri Putra M. Nugrahadi Rakhman M. Royan Fauzi Mahfut Maizary, Ary Marzuki Marzuki Melda Agarina Melda Agharina Muhammad Fahmi Hafidz Muhammad Haris Hermanto Mukhas Munif Ahsani Munaa Munaa Munaa, Munaa Mutiara, Suci Nathan Nurdadyansyah Nathan, Yogeswaran Netty Sefriyanti Nosiel Nosiel Novi Herawadi S Novi Herawadi Sudibyo Novi Herawadi Sudibyo, Novi Herawadi Novita Sari Nurfiana Nurfiana Nurhayati Nurhayati Nurpambudi, Ramadhan Nuryana, Sapta Adi Onno W Purbo Periasamy, Jeyarani Pratama, Bagus Yuda Pratama, Tomy Adi Prayoga, M. Arif Prayuda, Afdal Wahyu Prilian Ayu Winarni Purbo, Onno W R Rizal Isnanto R, Khristina Henny Rahmalia Syahputri Rahmalia Syahputri Rahmalia Syahputri Ramadhani, Fauziah Zahra Rangga Firdaus Ratih Pratiwi Ratna Nurhaya Renita Dwi Astuti Ridho Kurniawan RIDHO KURNIAWAN, RIDHO Rio Gismara Rizky Yulizar Rahman Romadhoni, Nuzul Rahmat Rosandi, Triowali Ruki Rizal Sakoni, Achmad Aldi Sapni Danil Savitri, Ratna Selfiyana, Reva Setiyono . Sigit Andriyanto Singh, Harprith Kaur Rajinder Siswahyudianto Siti Khodijah Situmorang, Klaudia SB Sri Ratna Sulistiyanti Sutedi Sutedi Suwandi Tetra Praja Utama Tri Winarti Triloka, Joko Triowali Rosandy Wahyu Bintono Wasilah Wibaselppa, Anggawidia Widi Nugroho, Handoyo Winda Rika Lestari Y Verawati Y. Suhendro Yeh, Ming-Lang Yeni Purnamasari Yogi Maulana Yoni Hisbullah Yudha, Efrian Prama Yusuf, Suhendro Zainal A. Hasibuan Zakaria, Mohd Zaki