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The Role of Office Administration in Optimizing Public Services at the Ujung Pandang District Office Nur Rezky Amalia; Haedar Akib; Herlina Sakawati
Journal of Public Policy and Local Government (JPPLG) Volume 1, Issue 2, July 2024
Publisher : ASHA Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70188/2m57ew77

Abstract

Providing services to the community is a form of government function in realizing. This research aims to determine the mechanism for implementing the role of office administration in optimizing public services at the Ujung Pandang Subdistrict Office and the factors inhibiting office administration in optimizing the Ujung Pandang Subdistrict Office. This type of research uses a qualitative approach where the research carried out is descriptive, namely, to describe the reality of events that occurred in the field during the research, which makes it easier for this research to obtain objective data in order to determine the role of office administration in optimizing public services at the Ujung Pandang Subdistrict office. Research data was collected using interviews and observations and then analyzed using descriptive statistics by collecting, compiling, reducing and verifying data. This research shows that the implementation of office administration services at the Ujung Pandang sub-district office is quite optimal, as can be seen from the fast and simple administrative procedures as a requirement for providing services as well as comprehensive information related to the administration mechanism for every form of management by the community. The forms of service available at the Ujung Pandang sub-district office include administrative services, goods services, services and regulatory services. Factors inhibiting the role of administration in public services at the Ujung Pandang District Head's office are the lack of facilities to support the continuity of administration, human resources that need to be strengthened again by providing understanding or training related to secretariat to each related staff.
Optimization of Management Functions in Administrative Services at SMK Kartika XX-1 Makassar Ananda Saputri; Haedar Akib; Sirajuddin Saleh
Journal of Public Policy and Local Government (JPPLG) Volume 1, Issue 3, November 2024
Publisher : ASHA Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70188/ka7hf581

Abstract

The administrative management function refers to the set of activities and responsibilities required to ensure that school administration runs smoothly and efficiently. The main purpose of this study is to find out the application of management functions to administrative services at SMK Kartika XX-1 Makassar and to find out the supporting and inhibiting factors in optimizing administrative services at SMK Kartika XX-1 Makassar. This study uses a qualitative approach with a type of descriptive research that focuses on the application of management functions based on indicators of planning, organizing, directing, and supervising. The data collection techniques used are observation, interviews, and documentation. Based on the results of the study, it shows that the optimization of the management function in administrative services at SMK Kartika XX-1 Makassar can be said to be "Quite Optimal", This is shown through management indicators, namely: 1) Administrative planning is carried out systematically through deliberations led by the principal, head of administration, and involving all staff, to discuss and prepare annual program planning by paying attention to the needs of staff,  education customers, and the need for service support facilities; 2) The organization of administration starts from the determination of administrative tasks, followed by the recruitment and selection of administrative personnel, as well as the division of tasks according to the field and competence of each staff; 3) Administrative briefings are carried out directly by the principal, either personally or through meetings. Briefing and motivating activities aim to ensure that all staff understand their duties and responsibilities, the school's goals, and the efforts taken in achieving these goals; and 4) Administrative supervision is carried out every day, where the principal goes directly to supervise the performance of staff, identify staff needs, and provide appropriate solutions to obstacles that staff may face in carrying out their duties and responsibilities
Employee Work Discipline at the Baraka District Office, Enrekang Regency Pirda Pirda; Haedar Akib; Muh. Nasrullah
Journal of Public Policy and Local Government (JPPLG) Volume 1, Issue 2, July 2024
Publisher : ASHA Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70188/vz3j0246

Abstract

This study aims to find out the work discipline of employees at the Baraka District Office, Enrekang Regency. By using qualitative research methods with descriptive research types. The data collection technique uses observation, interview, and documentation methods. The data analysis techniques used are data collection, data presentation, data condensation and conclusion/verification. The results of the study show that each indicator used can be said to be "good" according to the indicators used, namely Attendance, employee attendance is quite good because employees are present on time to the office. Compliance with work regulations, employees implement work regulations in accordance with Standard Operating Procedures (SOPs) properly. Regulations on work standards, employees have implemented work standards well. Working ethically, judged from the level of employee ethics, both fellow employee leaders and the community. Therefore, employee work discipline can be said to be quite good and there are performance achievements that must be fulfilled by employees, otherwise employees will be subject to sanctions. This research also uses the latest indicators regarding employee discipline and is supported by the latest journals and supporting books
Co-Authors A. Amiruddin Tawe A. Octamaya Tenri Awaru Abdul Muin Hafied Ahmad Wahidiyat Haedar Alimas Jonsa Ananda Saputri Andi Caesar To Taddampali Andi Cudai Nur Andi Ditha Arianasari Andi Lisna B Andi Muh. Yusril Haris Andi Tenri Fani Andiny Mulya Lestari Andriani Andriani Aris Baharuddin Ariskah Karmilah Aslinda Aslinda Asrul Safa Baharuddin Baharuddin Bunga Rani Chalid Imran Musa Faizah Khaeruddin Fatimah Akbal Feby Triadi Firda Amanda Wulandari Firman Umar Fitri Sari Untung Fitriani S Haerul . Hamdan . Hamsu Abdul Gani Haryati haryati HERI TAHIR Herlina Sakawati Herlinda Herlinda Herman Hesty Rosita Husain Syam Indah Sari Intan Maharani Isgunandar Isgunandar Jamaluddin Jamaluddin Jamaluddin Jamaluddin Kassim Thukiman Khusnul Hatimah Maranti Maranti Miftahul Rahmat Miftahul Rahmat Rauf Muh Amin Muh Guntur Muh Nasrullah, Muh Muh. Darwis Muh. Fadlan Muh. Nasrullah Muh. Resky Febriyanto Zul Fadli Mustafa Muhammad Fadli Muhammad Guntur Muhammad Rusdi Muhammad Syukur Nasaruddin H Nasaruddin Hasyim Nasir Nasir Nelly Agustina Nining Angraeni Ningsih Nur Amalia Ramdlani Azis Nur Rezky Amalia Nurafni Ayu Lestari Amrul Nurfadillah Guntur Nurhasni Muis Pirda Pirda Putri Abadi Handayani Qalby Afif Rahim, Abd Rahman, Nawir Rahmatullah Raodatul Jannah Rifani Sri Wahyuni Rifdan . Risma Niswati Risma Niswaty Riswan Abdullah Rosa Anjani S, Muh. Rizal Sahabuddin Sahabuddin Shofian Shofian Sirajuddin Saleh Sitti Hardiyanti Arhas Suharti Suharti Sulfiani Sulfiani Sumiati Sumiati Suprianto Suprianto Syamsul Syarifuddin H M Umar Sugeng Hariyono Wahyuni Perdani Cindykiawan