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All Journal Ilmu Administrasi Publik Phinisi Integration Review Jurnal Office CARADDE: Jurnal Pengabdian Kepada Masyarakat Indonesian Journal of Learning Education and Counseling JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan) JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) International Journal of Educational Administration, Management, and Leadership Pinisi Business Administration Review Jurnal Administrasi Bisnis Pinisi Journal of Education and Management Pinisi: Journal of Teacher Proffesional Jurnal Aktor Journal of Social Sciences and Economics IJAE Jurnal Lamellong: Pengabdian Kepada Masyarakat Journal of Educational Development and Learning (JEDAL) Journal of Public Policy and Regional Government (JPPLG)
Haedar Akib
Universitas Negeri Makassar
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

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Ambiguity in the Policy Implementation of the No-Smoking Area: Evidence from Indonesia Abdul Muin Hafied; Husain Syam; Hamsu Abdul Gani; Haedar Akib; Rifdan Rifdan
Jurnal Ilmiah Ilmu Administrasi Publik Vol 14, No 1 (2024)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v14i1.63634

Abstract

The ambiguity in the implementation of the No-Smoking Area (NOSAR) public policy is a topic of discussion among people occasionally, along with the underlying perspective of its users (smokers). This article explains the implementation of the NOSAR policy. Qualitative research methods with a phenomenological approach were used to reveal the meaning behind the facts of implementer and smoker behavior. The data collection technique is through observation at the locus where markers or writing are placed that inform about the prohibition of smoking. Apart from that, in-depth interview techniques were used with informants, both policy implementers and active smokers and passive smokers, while exploring documents regarding regulations regarding NOSAR in Bekasi City Government agencies, Indonesia. The data analysis follows an interactive model: data collection, condensation, data presentation, and verification/conclusion. The results of the research found that the implementation of the NOSAR policy in the City of Bekasi has been implemented effectively. However, there are still various obstacles found in the context of its implementation, including a lack of proportional human resources and funds for implementing regional regulations, a lack of coordination between agency leaders and employees, the implementation of trials Justice for NOSAR violators is limited to giving verbal warnings and no administrative sanctions have been given, so that violations of the rules in the NOSAR are still often found.
Analysis of Service Quality at Regional Drinking Water Companies Haedar Akib; Herlinda Herlinda; Herman Herman
Jurnal Ilmiah Ilmu Administrasi Publik Vol 14, No 1 (2024)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v14i1.63275

Abstract

Public services, especially in the provision of clean water, require the principles of excellent service that is easy, cheap, friendly, accountable, precise and orderly. Continuous evaluation is necessary to ensure good service. This research aims to examine how to analyze service quality at the Regional Drinking Water Company in Tallo District, Makassar City. This type of research is qualitative using a descriptive approach. Data collection techniques were carried out by means of observation, interviews and documentation. The data analysis technique used consists of data condensation, data presentation and drawing conclusions. The research results show that the quality of service at the Regional Drinking Water Company in Tallo District, Makassar City can be determined from the timeliness of service, accuracy of service, politeness and friendliness, ease of obtaining service, comfort in obtaining service, service support attributes. Meanwhile, factors that influence the quality of service at the regional drinking water company in Tallo sub-district, Makassar City include: employee friendliness is considered to be still not good, parking is still haphazardly parked and the layout of the building is fairly complicated. The novelty of this research is that researchers can make a more significant contribution to understanding and improving the quality of PDAM services in Tallo subdistrict, Makassar City.
Bare Base Concept as Alternative Strategies Dealing with Threats in the Air Territory of the Unitary State of the Republic of Indonesia Umar Sugeng Hariyono; Haedar Akib; Rifdan Rifdan
Jurnal Ilmiah Ilmu Administrasi Publik Vol 8, No 1 (2018)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (385.673 KB) | DOI: 10.26858/jiap.v8i1.2478

Abstract

The strength of the main weaponry system tools (Alutsista) or defense equipment owned by the Indonesian National Army (TNI), Air Force (AU) is still minimal and has not met the Minimum Strength (Minimum Essence of Force/MEF). TNI AU Alutsista in the form of aircraft, radar, missiles and cannons is used to carry out its duties in upholding the law and maintaining security in airspace national jurisdictions in accordance with the provisions of national law and international law which have been ratified from potential threats, especially threats from other countries through the air media. This study aims to provide an overview of the application of Bare Base Concept (BBC) as an alternative strategy of the Indonesian Air Force in dealing with threats in the Unitary State of the Republic of Indonesia (NKRI) airspace, using normative research methods, which is done by researching library materials or based on secondary data. The results showed that the BBC was one of the alternative strategies of the Indonesian Air Force that was effectively applied in dealing with threats in the Republic of Indonesia airspace. BBC is a concept of airbase preparation with the support of facilities and minimum guarding, which can be intensified at any time so that it can support optimal air operations.
IMPLEMENTASI KEBIJAKAN PROGRAM MAKASSAR TIDAK RANTASA (MTR) DI KOTA MAKASSAR Haerul .; Haedar Akib; Hamdan .
Jurnal Ilmiah Ilmu Administrasi Publik Vol 6, No 2 (2016)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (341.247 KB) | DOI: 10.26858/jiap.v6i2.2477

Abstract

Penelitian ini dimaksud untuk mengkaji implementasi kebijakan Program Makassar Tidak Rantasa (MTR). Jenis Penelitian ini adalah penelitian kualitatif dan yang menjadi informan yaitu Walikota Makassar, Sekretaris Daerah Kota Makassar, Seksi Penyuluhan dan Pembinaan Teknik, Koordinator Kebersihan Kecamatan Tamalate, Kasubid Evaluasi PSDA dan Lingkungan Hidup, Koordinator Bank Sampah, Lurah Manuruki, Lurah Maccini Sombala, Petugas Kebersihan dan masyarakat. Data dikumpulkan melalui observasi, wawancara, dan dokumentasi. Teknik analisis data dilakukan dengan analisis deskriptif kualitatif yaitu reduksi data, penyajian data, dan penarikan kesimpulan atau verifikasi. Hasil penelitian menunjukkan bahwa pelakasanaan Program Makassar Tidak Rantasa (MTR) sudah memberikan perubahan pola kehidupan masyarakat Kota Makassar Khususnya di Kecamatan Tamalate dengan adanya Program Bank Sampah, Gerakan LISA, dan Gerakan LONGGAR, namun perubahan itu belum dimaksimalkan. Rekomendasi dari Penelitian ini diwajibkan kepada seluruh pegawai Kota Makassar menjadi nasabah Bank Sampah Unit dan gerakan LISA harus dibudayakan dimanapun kita berada serta pemerintah diharapkan mengadakan perlombaan LOGGAR antar kelurahan/kecamatan 3 bulan sekali. Kata Kunci: Implementasi, Kebijakan dan Program MTR  
Digital-Based Population Service Innovation Haedar Akib; Syamsiar Syamsiar; Didin Halim; Aris Baharuddin; Alimas Jonsa
Jurnal Ilmiah Ilmu Administrasi Publik Vol 14, No 1 (2024)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v14i1.62668

Abstract

In the current VUCA (Volatility, Uncertainty, Complexity, Ambiguity) era, innovation in digital-based public services at the Population and Civil Registry Service (Disdukcapil) is a necessity because it supports increasing the efficiency and effectiveness of services and provides easy access for the public. The article resulting from this research explains the effectiveness of digital-based public service innovations that have been implemented at the Polewali Mandar District Dukcapil Office in improving service quality. The type of research used is qualitative with a case study approach to describe, analyze, and explain innovation at the research locus. Data, information, and knowledge were collected using observation, interview, and documentation techniques. The data was analyzed following the interactive model stages which include data collection, data condensation, data presentation, and conclusion drawing/verification. The research results show that the Population and Civil Registry Service in Polewali Mandar Regency implements digital-based public service innovations effectively because they are consistent with the demands and needs of the service user community. Systematic steps such as monitoring, evaluation, outreach, and analysis of service user satisfaction have also been carried out effectively and regularly to improve understanding and quality of services. Based on government commitment, community acceptance, and the selection of appropriate technology, this population's public service innovation can provide maximum benefits for all interested parties.
Pengaruh Pelatihan dan Kompetensi Kerja terhadap Kinerja Karyawan PT. Sinar Galesong Mandiri (Studi pada Karyawan PT. Sinar Galesong Mandiri Makassar) Fitriani S; Haedar Akib; Aris Baharuddin; Aslinda Aslinda; Fatimah Akbal
Jurnal Administrasi Bisnis Vol 3, No 2 (2024): Mei
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jab.v3i4.61112

Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh pelatihan dan kompetensi kerja terhadap kinerja karyawan PT. Sinar Galesong Mandiri Makassar. Penelitian ini menggunakan metode kuantitatif. Teknik pengumpulan data dilakukan melalui observasi, wawancara, kuesioner/angket dan dokumentasi. Sampel yang digunakan dalam penelitian ini adalah seluruh jumlah populasi yaitu sebanyak 82 karyawan. Pendekatan yang dilakukan adalah pendekatan kuantitatif. Data yang diperoleh dari hasil penelitian ini menggunakan analisis data dan aplikasi SPSS tediri dari uji validitas dan uji normalitas. Teknik analisis data deskriptif dan statistik inferensial. Berdasarkan hasil penelitian yang diperoleh dari analisis deskriptif bahwa variabel pelatihan berada kategori sangat baik dengan indikator yang mendukung yaitu tujuan dan sasaran para pelatih materi metode serta peserta pelatihan. Kompetensi kerja berada pada kategori sangat baik, sebagian besar memilih kategori setuju pada indikator motivasi sifat citra diri keahlian serta pengetahuan. Untuk variabel kinerja karyawan berdasarkan hasil uji F bahwa nilai Fhitung lebih besar dari Ftabel yang artinya pelatihan dan kompetensi kerja berpengaruh terhadap kinerja karyawan pada PT. Sinar Galesong Mandiri Makassar.
Pengaruh Customer Relationship Management terhadap Loyalitas Nasabah PT. Bank Rakyat Indonesia TBK. Sorowako Kabupaten Luwu Timur Rosa Anjani; Haedar Akib; Aris Baharuddin; Faizah Khaeruddin; Nurhasni Muis
Jurnal Administrasi Bisnis Vol 3, No 3 (2024): September
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jab.v3i3.65736

Abstract

Penelitian ini mengkaji tentang pengaruh Customer Relationship Management Terhadap Loyalitas Nasabah PT. Bank Rakyat Indonesia Tbk. Sorowako, Kabupaten Luwu Timur. Tujuan penelitian ini adalah untuk mengetahui gambaran customer relationship management pada PT. Bank Rakyat Indonesia Tbk. Sorowako, Kabupaten Luwu Timur, untuk mengetahui loyalitas nasabah pada PT. Bank Rakyat Indonesia Tbk. Sorowako, Kabupaten Luwu Timur, dan untuk mengetahui pengaruh pengaruh customer relationship management terhadap loyalitas nasabah PT. Bank Rakyat Indonesia Tbk. Sorowako Kabupaten Luwu Timur. Pendekatan penelitian ini adalah kuantitatif. Penelitian ini dilaksanakan di PT. Bank Rakyat Indonesia Tbk. Sorowako, Kabupaten Luwu Timur. Sumber data dalam penelitian adalah nasabah pada PT. Bank Rakyat Indonesia Tbk. Sorowako, Kabupaten Luwu Timur pada bulan maret sampai april 2022. Teknik pengumpulan data berupa observasi, kuesioner (angket) dan wawancara. Teknik analisis data berupa uji validitas, uji reliabilitas, uji normalitas, analisis deskriptif, analisis regresi linier sederhana, analisis koefisien korelasi, dan analisis koefisien determinasi. Hasil penelitian menunjukkan bahwa indikator yang digunakan pada setiap variabel tersebut menunjukkan dimana customer relationship management berada pada kategori sangat baik. Indikator pada variabel loyalitas nasabah berada pada kategori baik. Berdasarkan uji korelasi terjadi hubungan yang kuat diantara kedua variabel tersebut. Dapat disimpulkan bahwa terdapat pengaruh antara Customer Relationship Management Terhadap Loyalitas Nasabah PT. Bank Rakyat Indonesia Tbk. Sorowako Kabupaten Luwu Timur.Kata Kunci: Customer Relationship Management, Loyalitas Nasabah
The Effectiveness of Using Finger Print in the Environmental Office of Soppeng Regency Haedar Akib; Indah Sari; Risma Niswaty
Journal of Social Science and Economics (JOSSE) Volume 1, Issue 1, April 2024
Publisher : Asha Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70188/zsxjtr87

Abstract

The use of finger print is an electronic-based attendance tool used to see the level of employee discipline. This study aims to determine the effectiveness of finger printing use in the Soppeng Regency Environmental Office. To achieve this goal, researchers use data collection techniques through observation, questionnaires, interviews, and documentation. This research is a quantitative descriptive research. The population in this study was all employees of the Soppeng Regency Environmental Office which amounted to 62 people and sampling was carried out based on the Krejcie table as many as 55 people. Data is presented through a frequency table and processed using score calculations. The data analysis technique uses a percentage formula. The results of this study show that the effectiveness of finger printing in the Soppeng Regency Environmental Office is carried out very well or very effectively. These results are seen from the aspects of: 1) achieving targets, namely achieving employee attendance and productivity with a percentage result of 92.25%, 2) employee adaptability to finger printing with a percentage result of 95.81%, (3) employee job satisfaction with a percentage result of 91.85%, (4) employee responsibility to complete work on time with a percentage result of 92%.
Analysis of the Quality of Student Administration Services at SMK PGRI Enrekang Nasaruddin Hasyim; Muhammad Fadli; Haedar Akib
Journal of Social Science and Economics (JOSSE) Volume 1, Issue 2, August 2024
Publisher : Asha Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70188/hnm3bc03

Abstract

Student administration plays an important role in the implementation of school activities to run effectively and efficiently. This study aims to determine the quality of student administration services at SMK PGRI Enrekang. This study is a qualitative descriptive study. The informants in this study were the Head of Administration, Teachers, and Students. Data collection techniques through observation, interview, and documentation methods. Data analysis techniques use data collection techniques, condensation, data presentation, and drawing conclusions. The results of the study indicate that the quality of student administration services at SMK PGRI Enrekang is in the "quality" category, which can be seen in each dimension, namely: Tangible is quite good, seen from the appearance of the administrative staff who are neat and polite according to school regulations, the administration room is equipped with facilities such as photocopiers, printers, computers, and air conditioning. However, it is still constrained by the narrow condition of the administration room. The Reability dimension is reliable, seen from the accuracy of the administrative staff in providing services and the ability of employees to use assistive devices. The Responsiviness dimension is responsive, seen from the speed and accuracy of the administrative staff in serving students. The Assurance dimension is good, seen from the administrative staff providing certainty of time in the service process. The Empathy dimension is good, seen from the attitude of the administrative staff who are friendly, polite, and do not discriminate against students in providing services.
Land Certificate Making Services at the Agrarian and Spatial Planning Office/National Land Agency of Gowa Regency Haedar Akib; Raodatul Jannah; Putri Abadi Handayani; Muh Darwis
Journal of Social Science and Economics (JOSSE) Volume 1, Issue 2, August 2024
Publisher : Asha Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70188/bhhv6e52

Abstract

Service is every effort that is carried out/provided in order to meet the needs of those who need it, both in the form of goods and services. The purpose of this study is to find out the services for making land certificates at the Agrarian and Spatial Planning office/National Land Agency of Gowa Regency. To find out the purpose of the research, a qualitative descriptive type of research is used. The informants in this study were 3 people using data collection techniques through observation, interviews, and documentation. The data obtained from the results of the research was then processed using data analysis techniques consisting of data reduction, data presentation, and conclusion drawn. The results of the study show that the land certificate making service at the Agrarian and Spatial Planning office/National Land Agency of Gowa Regency is good with all indicators and is considered adequate.
Co-Authors A. Amiruddin Tawe A. Octamaya Tenri Awaru Abdul Muin Hafied Ahmad Wahidiyat Haedar Alimas Jonsa Ananda Saputri Andi Caesar To Taddampali Andi Cudai Nur Andi Ditha Arianasari Andi Lisna B Andi Muh. Yusril Haris Andi Tenri Fani Andriani Andriani Aris Baharuddin Ariskah Karmilah Aslinda Aslinda Asrul Safa Baharuddin Baharuddin Bunga Rani Chalid Imran Musa Faizah Khaeruddin Fatimah Akbal Feby Triadi Firda Amanda Wulandari Firman Umar Fitri Sari Untung Fitriani S Haerul . Hamdan . Hamsu Abdul Gani Haryati haryati HERI TAHIR Herlina Sakawati Herlinda Herlinda Herman Hesty Rosita Husain Syam Indah Sari Intan Maharani Isgunandar Isgunandar Jamaluddin Jamaluddin Jamaluddin Jamaluddin Kassim Thukiman Khusnul Hatimah Maranti Maranti Miftahul Rahmat Miftahul Rahmat Rauf Muh Amin Muh Guntur Muh Nasrullah, Muh Muh. Darwis Muh. Fadlan Muh. Nasrullah Muh. Resky Febriyanto Zul Fadli Mustafa Muhammad Fadli Muhammad Guntur Muhammad Rusdi Muhammad Syukur Nasaruddin H Nasaruddin Hasyim Nasir Nasir Nelly Agustina Nining Angraeni Ningsih Nur Amalia Ramdlani Azis Nur Rezky Amalia Nurafni Ayu Lestari Amrul Nurfadillah Guntur Nurhasni Muis Pirda Pirda Putri Abadi Handayani Qalby Afif Rahim, Abd Rahman, Nawir Rahmatullah Raodatul Jannah Rifani Sri Wahyuni Rifdan . Risma Niswati Risma Niswaty Riswan Abdullah Rosa Anjani S, Muh. Rizal Sahabuddin Sahabuddin Shofian Shofian Sirajuddin Saleh Sitti Hardiyanti Arhas Suharti Suharti Sulfiani Sulfiani Sumiati Sumiati Suprianto Suprianto Syamsul Syarifuddin H M Umar Sugeng Hariyono Wahyuni Perdani Cindykiawan