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Journal : Jurnal Pemerintahan dan Politik

Literasi Digital sebagai Upaya Membangun Karakter Masyarakat Digital Isabella, Isabella; Iriyani, Atrika; Puji Lestari, Delfiazi
Jurnal Pemerintahan dan Politik Vol. 8 No. 3 (2023)
Publisher : Universitas Indo Global Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jpg.v8i3.3236

Abstract

In an effort to shape the culture of a digital society in Palembang, this study examines digital literacy. The purpose of this study is: Analyze the supporting and impeding factors for this program. Identify the implementation of digital literacy programs as an endeavor to develop the character of the digital society in the city of Palembang. In this study, a qualitative descriptive methodology was utilized to describe and assess how the Digital Literacy program was implemented in an effort to shape the characteristics of a digital society in Palembang. The analytical methods employed involve qualitative data analysis methods using FGD, interviews, and documentation. Additionally, the NVivo 12 Plus and SmartPLS analysis complement this research data. The theory applied is Merilee S. Grindle's theory of policy implementation. Digital Skills, Digital Culture, Digital Ethics, and Digital Safety are some of the supporting indicators in the Kominfo RI framework for digital literacy. The study's findings show that promoting digital literacy is a movement that cannot be carried out by one institution alone; instead, the government, society, and stakeholders all need to get involved if we want to avoid falling behind. People who are learning to use digital operating systems in daily life are concerned with developing their digital skills. The government is known to be interested in creating news in the media or online, therefore it requires journalists who are impartial and can speak the truth without instilling fear. Still other discoveries.
Kinerja Aparatur Sipil Negara (ASN) dalam Pelayanan Pembuatan e-KTP di Zona VIII Kecamatan Sematang Borang Ramadhan, Rama; Isabella, Isabella; Kencana, Novia
Jurnal Pemerintahan dan Politik Vol. 9 No. 1 (2024)
Publisher : Universitas Indo Global Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jpg.v9i1.3721

Abstract

The ability of the State Civil Apparatus to provide services to the community is crucial in ensuring the smooth running of government administrative processes at the lowest level. Through this research, the researcher intends to find out how the State Civil Apparatus performs, especially in the process of providing e-KTP services to the community. This research itself is located in Zone VIII, Sematang Borang District, using qualitative methods and a case study approach. The results of this research show that the e-KTP making service in Sematang Borang District has not been running optimally, which is caused by various factors, including facilities or work tools that often have errors when they are used, which makes work a little hampered by the large number of people who want to make an e-KTP, the place can be said to be not very suitable because it is still shaped like a normal house, the parking space is narrow, and the human resources are minimal. The solution that the author can provide is that it is necessary to carry out evaluation and restructuring measures in terms of work facilities or tools in Zone VIII, Sematang Borang District, expanding the premises and also adding Human Resources, so that work is optimal and in accordance with applicable operational hours.