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Desna Aromatica
Departemen Administrasi Publik, Fakultas Ilmu Sosial Dan Ilmu Politik, Universitas Andalas.
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Public Health Social Sciences Other

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Improving Hospital Services through the Implementation of Health Tourism Innovations at the Moh. Hatta Brain Hospital, Bukittinggi City Getha Sekartadji; Hendri Koeswara; Desna Aromatica
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6473

Abstract

The purpose of this study is to clarify what efforts are being made to improve the quality of hospital services through the implementation of health tourism in Bukittinggi City Hospital. The research method used in this study is a qualitative descriptive research method. Qualitative research is a method of collecting data using words and pictures rather than numbers. Based on the results of the research, the health tourism program is a special program that regulates the journey of a sick patient in a lying condition starting from home to the destination hospital to returning home by providing tour packages. The challenges of implementing this program are from internal factors, including administration and management which still need to be addressed, as well as the lack of mastery of English if there are patients who are foreign nationals.
Co-Authors Adrianto Adrianto Ahmad Zainullah Hasan Aldaty, Lingga Septin Alifya, Falina Ana Ocsevani Annisa Aulia Putri Ardiyanto, Yoga Bagas Arifandi, Ridho Arya Azra Leswara Aulia Putri, Anisa Bestari, Ibnu Chalid Dhea Yosfika Edi Hasyimi Enggi Hidayat Entang Adhy Muhtar Entang Adhy Muhtar Falina Alifya Fatia Fatimah Febriansyach, Putra Sulung Firmanto Firmanto Getha Sekartadji Harza, Zulkifli Hazid Jalma Hendra Koeswara Hendri Koeswara Heru Nurasa Hidayat, Enggi Husna, Nisa Ul Ida Widianingsih Ilham Aldelano Azre Indri Destar Diana Jenasti Viona Mabrukah Tomimi, Zahran Malse Yulivestra Mapyanis Zalukhu Marcelly, Sri Waila Maryam Jamilah Mayang Ratu Susandra Meddian Saputra Misnar Sitriwanti Misnar Sitriwanti Mufti, Armi Mahtadea Muhammad Ichsan Kabullah Muhtar, Entang Adhy Muhtar, Entang Adhy Nadya Pradipta Respati Naufal Azmi “Chan Ni Putu Mahya Hasinu Darapalgia Nia Audia Nila Wahyuni Nila Wahyuni Nila Wahyuni Noralina Matondang Oktarizal Vandhika Pazka, M Iqbal Sarabayan Ponilala Ponilala Pramudya, Arya Ananta Puri, Wulan Puspita Putra Sulung Febriansyah Qairawan, Iqbal Restumy Amri Revo Prambudi Adha Ria Ariany Ria Ariany Rini Zumaida Robi Eka Putra Roni Ekha Putera Roza Liesmana Rozidateno P Hanida RR. Ella Evrita Hestiandari Sari Nurul Fadhilah Sari Nurul Fadhilah Sonia Septiani Syamsu Rizaldi Syamsurizaldi Syamsurizaldi Syarkawi Tjenreng, M. Zamzani B. Tomimi, Zahran Mabrukah Wewen Kusumi Rahayu Widya Cancer Rusnita Yoga Bagas Ardiyanto Yoserizal Yoserizal Yoserizal Yoserizal Yulivestra, Malse Zakiah Darajat Zalukhu, Mapyanis Zella Dyo, Berlian Zumaida, Rini