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All Journal Jurnal Manajemen Teori dan Terapan At-Tadbir : jurnal ilmiah manajemen Dinasti International Journal of Management Science Business, Economics and Entrepreneurship REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer Jurnal EK dan BI Enrichment : Journal of Management Journal of Economics and Business UBS International Journal of Business, Economics, and Social Development Bisnis Net : Jurnal Ekonomi dan Bisnis Journal of Economics, Management, Entrepreneurship, and Business (JEMEB) Journal of Social Research Jurnal Sains dan Teknologi Jurnal Ekonomi Trisakti Jurnal Pengabdian Masyarakat Bestari (JPMB) JURNAL ABDIKARYASAKTI Business and Entrepreneurial Review Media Riset Bisnis & Manajemen Journal of Sustainable Development Issues Inkubis: Jurnal Ekonomi dan Bisnis PERMANA : Jurnal Perpajakan, Manajemen, dan Akuntansi Apollo: Journal of Tourism and Business Innovative: Journal Of Social Science Research Journal of Business on Hospitality and Tourism Journal of Social Science and Business Studies Journal of Islamic Digital Economics and Management Sabangka Abdimas Jurnal Pengabdian Masyarakat Sabangka Journal of Management, Economic, and Financial Siber International Journal of Digital Business Jurnal Ekonomi, Manajemen, Akuntansi Jurnal Simki Economic
Willy Arafah
Universitas Trisakti
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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The Role of Boundary Spanning Strategy in Mediating the Improvement of Organizational Performance: A Study on the Indonesian Ministry of Health Hospital Paryanto Paryanto; Willy Arafah; Sarfilianty Anggiani
International Journal of Business, Economics, and Social Development Vol. 6 No. 2 (2025): International Journal of Business, Economics, and Social Development (IJBESD)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v6i2.892

Abstract

Purpose - This study aims to analyze the role of Boundary Spanning Strategy in mediating the influence of Organizational Culture, Strategic Leadership, and Job Satisfaction on Organizational Performance within the context of a study conducted at Ministry of Health hospitals in Indonesia. These hospitals are characterized by resource-intensive operations, substantial capital, advanced technology, detailed procedures, and complex challenges. Additionally, strict regulations, silo culture, and bureaucratic complexity often hinder innovation and managerial effectiveness. Methodology - This study adopts a quantitative approach using a non-random purposive sampling technique with a cross-sectional or one-shot design. Data were collected through an online questionnaire distributed to top- and middle-level managers across 37 Ministry of Health hospitals throughout Indonesia. A total of 320 responses were collected and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS version 3 software. Findings - The results indicate that Boundary Spanning Strategy fully mediates the influence of Strategic Leadership on Organizational Performance and partially mediates the influence of Organizational Culture on Organizational Performance. Meanwhile, although Job Satisfaction has a direct influence on Organizational Performance, its indirect effect through Boundary Spanning Strategy is not significant, indicating the absence of mediation. Implications - The theoretical implication of this research is to extend the understanding of organizational theories, particularly Resource-Based View and Organizational Behavior Theory, by emphasizing the critical role of boundary-spanning strategies in enhancing organizational performance. Practically, the findings offer guidance for hospital managers to strengthen boundary-spanning competencies, prevent silo culture, and foster cross-unit collaboration within the organization. Furthermore, this study underscores the importance of regulatory support to encourage boundary-spanning behaviors in the healthcare sector. Research Limitations - The limitations of this study include the use of a single quantitative approach and a cross-sectional design, which restrict the understanding of the dynamic relationships between variables over time. Therefore, future research is recommended to employ a mixed-methods approach with a longitudinal design to gain a more comprehensive insight into the studied phenomenon.
The Influence of Work Efficiency, Strategic Leadersip, and Organizational Change Mediated by Digital Transformation on the Organizational Performance of Indonesian Army Hospitals Fauzi Mustakman; Willy Arafah; Sarfilianty Anggiani
International Journal of Business, Economics, and Social Development Vol. 6 No. 2 (2025): International Journal of Business, Economics, and Social Development (IJBESD)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v6i2.899

Abstract

This quantitative study aims to analyze the mediating role of Digital Transformation on Organizational Performance in Level II Army Hospitals of the Indonesian National Armed Forces (TNI AD), with independent variables including Work Efficiency, Strategic Leadership, and Organizational Change. Data collection was conducted using a cross-sectional approach, employing non-probability sampling with a purposive sampling technique. The unit of analysis comprised individuals at the Top and Middle Management levels of Level II Army Hospitals, with a total population of 318. Data were collected online via Google Forms, yielding 209 valid responses, which were subsequently analyzed using SEM-PLS version 3. The study's findings explain 10 hypotheses, consisting of 7 direct effect hypotheses, of which 4 were supported and 3 were not. Additionally, there were 3 indirect effect hypotheses, where 1 was supported and 2 were not. The most dominant indirect effect hypothesis revealed a positive full mediation effect of Digital Transformation between Organizational Change and Organizational Performance. The theoretical implication indicates that incorporating Digital Transformation as a mediating variable strengthens the impact of Organizational Change while weakening the influence of Work Efficiency and Strategic Leadership on Organizational Performance. Meanwhile, the managerial implication suggests that Digital Transformation in Level II Army Hospitals of TNI AD has a significant impact on Organizational Performance. This study also has limitations, as data were collected only from 14 out of 77 Level II Army Hospitals under the TNI AD healthcare system. The originality of this research lies in the fact that studies examining the influence of Digital Transformation and Strategic Leadership on Organizational Performance in Army Hospitals remain scarce
How Industry 4.0 and Knowledge Management Shape Sustainable Performance Unequally? Indah Kurniawaty; Willy Arafah; Wahyuningsih Santosa
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 8 No. 2 (2026): INKUBIS Jurnal Ekonomi Dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v8i2.275

Abstract

Background: Pharmaceutical manufacturers face growing pressure to achieve sustainable performance while meeting strict regulations and adapting to digital transformation. However, the impact of Industry 4.0 technologies and knowledge management on sustainable performance remains inconsistent, especially in highly regulated environments. Objective: This study investigates the differing effects of Industry 4.0 and knowledge management on sustainable performance and explores the moderating role of transformational leadership in pharmaceutical manufacturing. Methods: Survey data were collected from 425 managers working at Good Manufacturing Practice (GMP)-certified pharmaceutical firms in the Jabodetabek region of Indonesia and analyzed using partial least squares structural equation modeling (PLS-SEM). Results: The results demonstrate that Industry 4.0 has a positive and significant direct effect on sustainable performance, confirming its role as an operational enabler in regulated environments. In contrast, knowledge management has no significant direct effect on sustainable performance, indicating that its contribution remains limited when it is primarily associated with compliance and documentation practices. Transformational leadership negatively moderates the relationship between Industry 4.0 and sustainable performance, suggesting a misalignment between this leadership style and the need for process stability during the early stages of digital implementation. Conversely, transformational leadership positively moderates the relationship between knowledge management and sustainable performance, indicating that leadership conditions influence the extent to which knowledge management contributes to performance outcomes. Conclusion: These findings suggest that organizational capability effectiveness depends on alignment with leadership style. Managers should stabilize digital processes and promote knowledge management through learning-oriented leadership to improve sustainable performance.
The Moderating Role of Firm Size in the Effects of Operational Risk and Digital Transformation on Financial Performance Andi Irawan; Ibrahim Galih Akbar P.R.; Neng Eem Marhamah Zulfa Hiz; Tri Bayu Nugroho; Willy Arafah
Journal of Economics and Business UBS Vol. 15 No. 3 (2026): Journal of Economics and Business UBS
Publisher : Cv. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/fmay2r94

Abstract

The financial performance of firms in the Indonesian non-cyclical consumer sector is increasingly influenced by operational risk management and digital transformation, while firm size may shape how these factors translate into performance outcomes. This study employed a quantitative approach using panel data regression on non-cyclical consumer companies listed on the Indonesia Stock Exchange during 2019–2024, with purposive sampling and firm size as a moderating variable, analyzed using EViews and fixed effect model selection. Results show that operational risk has a significant negative effect on financial performance, and digital transformation also negatively affects performance, while firm size strengthens the relationship between both variables and financial performance, with an adjusted R-squared of 0.752 indicating strong explanatory power. This study concludes that integrating operational risk, digital transformation, and firm size provides a comprehensive model for explaining financial performance in Indonesian consumer non-cyclical firms, offering implications for managerial decision-making and corporate strategy development. These findings highlight the importance of strengthening risk governance and accelerating digital adoption in medium and large firms, particularly in emerging markets, where resource differences influence the effectiveness of transformation strategies and financial resilience across industries over time. Policy and managerial recommendations should focus on sustainable digital risk integration strategies.
Determinan Penjualan Kendaraan Listrik dan Implikasinya terhadap Elastisitas Permintaan serta Strategi Penjualan di Indonesia Abu Haekal Susanto; Yayat Supriyatna; Eric Binawan; Cipto Hartono; Willy Arafah
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1589

Abstract

Pertumbuhan pesat kendaraan listrik (electric vehicles/­EV) di Indonesia didorong oleh dukungan pemerintah, kemajuan teknologi, serta meningkatnya kesadaran lingku­ngan. Penelitian ini bertujuan untuk menganalisis pengaruh harga kendaraan listrik, suku bunga Bank Indonesia (BI Rate), Indeks Kepercayaan Konsumen (Consumer Confi­dence Index/CCI), inflasi, harga bahan bakar Pertamax, nilai tukar USD/IDR, stasiun pengisian kendaraan listrik umum (SPKLU), serta kegiatan pemasaran berbasis event melalui Indonesia International Motor Show (IIMS) terhadap penjua­lan kendaraan listrik di Indonesia. Selain itu, peneli­tian ini juga mengkaji elastisitas permintaan dan elastisitas silang harga antar merek kendaraan listrik sebagai dasar dalam perumusan strategi produksi dan penjualan. Peneli­tian ini menggunakan data panel bulanan dari sepuluh merek kendaraan listrik yang dipasarkan di Indonesia selama periode Juli 2025 hingga September 2026. Karena keterbatasan ketersediaan data, observasi untuk periode Mei–September 2026 diproyeksikan menggunakan model ARMA dan ARIMA. Analisis dilakukan menggunakan model Random Effect, analisis elastisitas permintaan, serta analisis elastisitas silang harga. Hasil penelitian menun­jukkan bahwa harga kendaraan listrik, Consumer Confi­dence Index (CCI), dan inflasi berpengaruh negatif dan signifikan terhadap penjualan EV. Sebaliknya, harga bahan bakar Pertamax, infrastruktur pengisian daya (SPKLU), dan aktivitas pemasaran melalui IIMS berpengaruh positif dan signifikan, sedangkan BI Rate dan nilai tukar USD/IDR tidak berpengaruh signifikan terhadap penjualan EV. Analisis elastisitas menunjukkan bahwa penjualan kendaraan listrik relatif sensitif terhadap perubahan harga bahan bakar dan pengembangan infrastruktur pengisian daya.
Co-Authors Abu Haekal Susanto Adawiyah, Wiwik Robiatul Adinda Nora Farasandy Aditya Wardana, Aditya Amalia Mustika Amalia Mustika Amran, Ellyana Anatasia, Velly Andi Irawan Ari Sulistyowati Aseanty, Deasy Bahtiar Usman Bahtiar Usman, Bahtiar Bambang Suharjo Boediman, Surya Fadjar Boris Lukman Budi Prijono Budi Santosa Candra Hidayat Cipto Hartono Clara Dinda Armawan Putri Deivy Zulyanti Nasution Devita Gantina Dorina Widowati Edi, Ragil Yoga Erfita Aprilia Eric Binawan Erna Kurniawati Fachrul Husain Habibi Fachrul Husain Habibie, Fachrul Husain Farida Jasfar Fathia Nurul Rahmah Fauzan Fahresky Pratama Fauzi Mustakman Haryono, Joko Heny Ratnaningtyas Humaira Uswatun Hasanah Ibrahim Galih Akbar P.R. Imam Musani Indah Kurniawaty Justine Tanuwijaya Kamiilah Ulayya Kusnadi Kusnadi Kusnadi Lasut, Flavina M.O Maria R Nindita Radyati Moch Sabur Muhammad Akbar Prasetyo Muhammad Lathifuddin Mustakman, Fauzi Mutiara Fatihah Myrza Rahmanita Neng Eem Marhamah Zulfa Hiz Niara Ayu Salsabila Nihla Samia Nurbaeti Nurbaeti Nuzul Husnah Paryanto Paryanto Paryanto Permana, Ade Rahmat Ingkadijaya Rinaldi, David Figo Rofialdi Ramadhan Djamin Rudi Lazuardi Ryan Fazriansyah S.Pantja Djati Santosa, Wahyuningsih Sarfilianty Anggiani Sarfilianty Anggiani Sarfilianty Anggiani Sarfilianty Anggiani Sarfilianty Anggiani, Sarfilianty Suyanto Suyanto Syakira Nurul Aulia Tiara Puspa Tri Bayu Nugroho Trismoyo, Yudah Wahyuni Rusliyana Sari Wahyuningsih Sentosa Wijayanti, Bella Wulansari Wulansari Yayat Supriyatna Yudhaputri, Egabetha Yulius, Kevin G