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All Journal Jurnal Manajemen Teori dan Terapan At-Tadbir : jurnal ilmiah manajemen Dinasti International Journal of Management Science Business, Economics and Entrepreneurship REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer Jurnal EK dan BI Enrichment : Journal of Management International Journal of Business, Economics, and Social Development Bisnis Net : Jurnal Ekonomi dan Bisnis Journal of Economics, Management, Entrepreneurship, and Business (JEMEB) Journal of Social Research Jurnal Sains dan Teknologi Jurnal Ekonomi Trisakti Jurnal Pengabdian Masyarakat Bestari (JPMB) JURNAL ABDIKARYASAKTI Business and Entrepreneurial Review Media Riset Bisnis & Manajemen Journal of Sustainable Development Issues Inkubis: Jurnal Ekonomi dan Bisnis PERMANA : Jurnal Perpajakan, Manajemen, dan Akuntansi Eduvest - Journal of Universal Studies Apollo: Journal of Tourism and Business Indonesian Journal Economic Review (IJER) Innovative: Journal Of Social Science Research Journal of Business on Hospitality and Tourism Journal of Social Science and Business Studies Journal of Islamic Digital Economics and Management Sabangka Abdimas Jurnal Pengabdian Masyarakat Sabangka EBID:Ekonomi Bisnis Digital Journal of Management, Economic, and Financial Siber International Journal of Digital Business Pelita : Jurnal Penelitian, Terapan dan Aplikatif Jurnal Ekonomi, Manajemen, Akuntansi Jurnal Simki Economic
Willy Arafah
Universitas Trisakti
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Veterinary Other

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The Role of Boundary Spanning Strategy in Mediating the Improvement of Organizational Performance: A Study on the Indonesian Ministry of Health Hospital Paryanto Paryanto; Willy Arafah; Sarfilianty Anggiani
International Journal of Business, Economics, and Social Development Vol. 6 No. 2 (2025): International Journal of Business, Economics, and Social Development (IJBESD)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v6i2.892

Abstract

Purpose - This study aims to analyze the role of Boundary Spanning Strategy in mediating the influence of Organizational Culture, Strategic Leadership, and Job Satisfaction on Organizational Performance within the context of a study conducted at Ministry of Health hospitals in Indonesia. These hospitals are characterized by resource-intensive operations, substantial capital, advanced technology, detailed procedures, and complex challenges. Additionally, strict regulations, silo culture, and bureaucratic complexity often hinder innovation and managerial effectiveness. Methodology - This study adopts a quantitative approach using a non-random purposive sampling technique with a cross-sectional or one-shot design. Data were collected through an online questionnaire distributed to top- and middle-level managers across 37 Ministry of Health hospitals throughout Indonesia. A total of 320 responses were collected and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS version 3 software. Findings - The results indicate that Boundary Spanning Strategy fully mediates the influence of Strategic Leadership on Organizational Performance and partially mediates the influence of Organizational Culture on Organizational Performance. Meanwhile, although Job Satisfaction has a direct influence on Organizational Performance, its indirect effect through Boundary Spanning Strategy is not significant, indicating the absence of mediation. Implications - The theoretical implication of this research is to extend the understanding of organizational theories, particularly Resource-Based View and Organizational Behavior Theory, by emphasizing the critical role of boundary-spanning strategies in enhancing organizational performance. Practically, the findings offer guidance for hospital managers to strengthen boundary-spanning competencies, prevent silo culture, and foster cross-unit collaboration within the organization. Furthermore, this study underscores the importance of regulatory support to encourage boundary-spanning behaviors in the healthcare sector. Research Limitations - The limitations of this study include the use of a single quantitative approach and a cross-sectional design, which restrict the understanding of the dynamic relationships between variables over time. Therefore, future research is recommended to employ a mixed-methods approach with a longitudinal design to gain a more comprehensive insight into the studied phenomenon.
The Influence of Work Efficiency, Strategic Leadersip, and Organizational Change Mediated by Digital Transformation on the Organizational Performance of Indonesian Army Hospitals Fauzi Mustakman; Willy Arafah; Sarfilianty Anggiani
International Journal of Business, Economics, and Social Development Vol. 6 No. 2 (2025): International Journal of Business, Economics, and Social Development (IJBESD)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v6i2.899

Abstract

This quantitative study aims to analyze the mediating role of Digital Transformation on Organizational Performance in Level II Army Hospitals of the Indonesian National Armed Forces (TNI AD), with independent variables including Work Efficiency, Strategic Leadership, and Organizational Change. Data collection was conducted using a cross-sectional approach, employing non-probability sampling with a purposive sampling technique. The unit of analysis comprised individuals at the Top and Middle Management levels of Level II Army Hospitals, with a total population of 318. Data were collected online via Google Forms, yielding 209 valid responses, which were subsequently analyzed using SEM-PLS version 3. The study's findings explain 10 hypotheses, consisting of 7 direct effect hypotheses, of which 4 were supported and 3 were not. Additionally, there were 3 indirect effect hypotheses, where 1 was supported and 2 were not. The most dominant indirect effect hypothesis revealed a positive full mediation effect of Digital Transformation between Organizational Change and Organizational Performance. The theoretical implication indicates that incorporating Digital Transformation as a mediating variable strengthens the impact of Organizational Change while weakening the influence of Work Efficiency and Strategic Leadership on Organizational Performance. Meanwhile, the managerial implication suggests that Digital Transformation in Level II Army Hospitals of TNI AD has a significant impact on Organizational Performance. This study also has limitations, as data were collected only from 14 out of 77 Level II Army Hospitals under the TNI AD healthcare system. The originality of this research lies in the fact that studies examining the influence of Digital Transformation and Strategic Leadership on Organizational Performance in Army Hospitals remain scarce
How Industry 4.0 and Knowledge Management Shape Sustainable Performance Unequally? Indah Kurniawaty; Willy Arafah; Wahyuningsih Santosa
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 8 No. 2 (2026): INKUBIS Jurnal Ekonomi Dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v8i2.275

Abstract

Background: Pharmaceutical manufacturers face growing pressure to achieve sustainable performance while meeting strict regulations and adapting to digital transformation. However, the impact of Industry 4.0 technologies and knowledge management on sustainable performance remains inconsistent, especially in highly regulated environments. Objective: This study investigates the differing effects of Industry 4.0 and knowledge management on sustainable performance and explores the moderating role of transformational leadership in pharmaceutical manufacturing. Methods: Survey data were collected from 425 managers working at Good Manufacturing Practice (GMP)-certified pharmaceutical firms in the Jabodetabek region of Indonesia and analyzed using partial least squares structural equation modeling (PLS-SEM). Results: The results demonstrate that Industry 4.0 has a positive and significant direct effect on sustainable performance, confirming its role as an operational enabler in regulated environments. In contrast, knowledge management has no significant direct effect on sustainable performance, indicating that its contribution remains limited when it is primarily associated with compliance and documentation practices. Transformational leadership negatively moderates the relationship between Industry 4.0 and sustainable performance, suggesting a misalignment between this leadership style and the need for process stability during the early stages of digital implementation. Conversely, transformational leadership positively moderates the relationship between knowledge management and sustainable performance, indicating that leadership conditions influence the extent to which knowledge management contributes to performance outcomes. Conclusion: These findings suggest that organizational capability effectiveness depends on alignment with leadership style. Managers should stabilize digital processes and promote knowledge management through learning-oriented leadership to improve sustainable performance.
Determinan Penjualan Kendaraan Listrik dan Implikasinya terhadap Elastisitas Permintaan serta Strategi Penjualan di Indonesia Abu Haekal Susanto; Yayat Supriyatna; Eric Binawan; Cipto Hartono; Willy Arafah
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1589

Abstract

Pertumbuhan pesat kendaraan listrik (electric vehicles/­EV) di Indonesia didorong oleh dukungan pemerintah, kemajuan teknologi, serta meningkatnya kesadaran lingku­ngan. Penelitian ini bertujuan untuk menganalisis pengaruh harga kendaraan listrik, suku bunga Bank Indonesia (BI Rate), Indeks Kepercayaan Konsumen (Consumer Confi­dence Index/CCI), inflasi, harga bahan bakar Pertamax, nilai tukar USD/IDR, stasiun pengisian kendaraan listrik umum (SPKLU), serta kegiatan pemasaran berbasis event melalui Indonesia International Motor Show (IIMS) terhadap penjua­lan kendaraan listrik di Indonesia. Selain itu, peneli­tian ini juga mengkaji elastisitas permintaan dan elastisitas silang harga antar merek kendaraan listrik sebagai dasar dalam perumusan strategi produksi dan penjualan. Peneli­tian ini menggunakan data panel bulanan dari sepuluh merek kendaraan listrik yang dipasarkan di Indonesia selama periode Juli 2025 hingga September 2026. Karena keterbatasan ketersediaan data, observasi untuk periode Mei–September 2026 diproyeksikan menggunakan model ARMA dan ARIMA. Analisis dilakukan menggunakan model Random Effect, analisis elastisitas permintaan, serta analisis elastisitas silang harga. Hasil penelitian menun­jukkan bahwa harga kendaraan listrik, Consumer Confi­dence Index (CCI), dan inflasi berpengaruh negatif dan signifikan terhadap penjualan EV. Sebaliknya, harga bahan bakar Pertamax, infrastruktur pengisian daya (SPKLU), dan aktivitas pemasaran melalui IIMS berpengaruh positif dan signifikan, sedangkan BI Rate dan nilai tukar USD/IDR tidak berpengaruh signifikan terhadap penjualan EV. Analisis elastisitas menunjukkan bahwa penjualan kendaraan listrik relatif sensitif terhadap perubahan harga bahan bakar dan pengembangan infrastruktur pengisian daya.
Dynamic Capabilities and Business Performance of Batik SMEs in Solo City: The Mediating Role of Organizational Resilience and the Moderating Effect of Omnichannel Business Model Innovation Julius D. Aritonang; Willy Arafah
Eduvest - Journal of Universal Studies Vol. 6 No. 3 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i3.52715

Abstract

This research aims to analyze the influence of dynamic capabilities on the business performance of batik SMEs in the city of Solo, with organizational resilience as a mediating variable and omnichannel business model innovation as a moderating variable. A quantitative approach was used with a survey method involving 120 batik SMEs. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results show that dynamic capabilities have a positive and significant effect on organizational resilience, which in turn positively affects business performance. However, dynamic capabilities do not have a direct effect on business performance. These findings indicate that organizational resilience fully mediates the relationship between dynamic capabilities and business performance. In addition, omnichannel business model innovation strengthens the influence of organizational resilience on business performance. These results confirm the importance of strategic capabilities, organizational resilience, and integration of business channels in improving the performance of batik SMEs in a dynamic business environment.
Peran of Viral Marketing Strategies dalam Memprediksi Purchasing Intention of Eco-Labelled Product in Indonesia Kamiilah Ulayya; Willy Arafah
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 4 No. 1: November 2024
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v4i1.5526

Abstract

Studi ini bertujuan untuk mengeksplorasi peran kesadaran lingkungan, kepedulian lingkungan, inovasi hijau, dan strategi pemasaran viral dalam mempengaruhi niat pembelian produk berlabel ramah lingkungan di Indonesia. Penelitian ini menggunakan model persamaan struktural (SEM) untuk menganalisis hubungan antara variabel-variabel tersebut. Hasil penelitian menunjukkan bahwa pengetahuan produk hijau dan kesadaran lingkungan memediasi hubungan antara kesadaran lingkungan dan niat pembelian hijau melalui strategi pemasaran viral. Selain itu, strategi pemasaran viral juga memiliki pengaruh langsung terhadap niat pembelian hijau. Temuan ini menunjukkan bahwa penggunaan strategi pemasaran viral dapat efektif dalam mempengaruhi konsumen dan meningkatkan niat pembelian produk berlabel ramah lingkungan di Indonesia.
A Review of Employee Retention Strategies in Travel Companies Bambang Gunarto; Alfath Sandjaya; Willy Arafah; Wahyuningsih Santosa; Agustinus Sri Wahyudi
Indonesian Journal Economic Review (IJER) Vol. 6 No. 3 (2026): September
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ijer.v6i3.926

Abstract

Employee retention presents a significant challenge within human resource management, particularly in the travel industry, characterized by intense competition in the labor market, ongoing digital transformation, and shifting employee expectations. This study aims to analyze and synthesize the existing literature on strategies for employee retention by evaluating the roles of training, reward systems, and work-life balance, as well as their interrelations with work motivation and organizational commitment. A qualitative approach was adopted utilizing a Systematic Literature Review (SLR) methodology. Relevant articles published between 2019 and 2025 were identified, screened, evaluated, and synthesized in accordance with PRISMA guidelines. The findings reveal that competency-based training, equitable reward systems, and effective work-life balance policies are essential strategic practices that enhance employee motivation, bolster organizational commitment, and improve retention rates. Moreover, work motivation and organizational commitment act as critical psychological mechanisms elucidating how strategic human resource management practices influence employees' decisions to remain with an organization. This study proposes a conceptual model that integrates the Resource-Based View (RBV), Strategic Human Resource Management (SHRM), and Social Exchange Theory (SET) to offer a more comprehensive understanding of employee retention within the travel industry. The findings contribute to the advancement of human resource management literature and provide practical insights for organizations aiming to design sustainable employee retention strategies that enhance competitiveness and long-term performance.
Symbolic Literacy and Sharia Pseudo-Inclusion: A Paradoxical Analysis and TSR-Maqasid Strategy in Indonesia Istianingsih Istianingsih; Ade Maharini Adiandari; Willy Arafah; Caturida Meiwanto Doktoralina; Lucky Nugroho
Pelita : Jurnal Penelitian, Terapan dan Aplikatif Vol. 2 No. 2 (2025): Pelita Journal June 2025
Publisher : Baca Dulu Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70550/pelita.v2i2.180

Abstract

This research is motivated by the phenomenon of a significant gap between the literacy index and Islamic financial inclusion in Indonesia, as well as the fraud case of PT Dana Sharia Indonesia (DSI) in 2026 which reveals the practice of "pseudo-inclusion". This study aims to identify the determinants of literacy and formulate an integrative strategy to overcome this paradox through the framework  of Tawhid String Relationship (TSR) and Maqasid Syariah. The method used is descriptive qualitative with a literature study approach using data from the 2025 National Survey of Financial Literacy and Inclusion (SNLIK) and the Indonesia Sharia Economic Outlook (ISEO) 2024 report. The results of the study show that literacy is still "symbolic", where people know the term sharia but do not understand the risks of contracts, thus triggering financial vulnerability. The solution strategy includes contract-based education synergy, algorithmic ethics audits in financial technology, and regulatory strengthening. The implications of the study emphasize the need to transform education from cognitive to applicative to protect property (Hifz al-Mal) and reason (Hifz al-Aql). The novelty of this research lies in an in-depth analysis of the 2026 DSI default case and the use of the latest SNLIK 2025 data.
Pengaruh Karakteristik Online Review terhadap Kredibilitas dan Sikap Konsumen Muhammad Brilliant Attar Al Farouq; Willy Arafah
Bisnis-Net Vol 9, No 1: MEI 2026
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/bn.v9i1.8221

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh karakteristik online review terhadap kredibilitas ulasan dan sikap konsumen terhadap ulasan. Perkembangan platform digital mendorong konsumen untuk semakin mengandalkan ulasan daring sebagai sumber utama informasi dalam pengambilan keputusan pembelian. Penelitian ini memfokuskan pada tiga karakteristik ulasan, yaitu review consistency, review relevancy, dan review factuality. Penelitian menggunakan pendekatan kuantitatif dengan pengumpulan data melalui survei daring terhadap 193 responden yang memiliki pengalaman membaca ulasan online. Data dianalisis menggunakan Structural Equation Modeling (SEM) dengan bantuan AMOS untuk menguji hipotesis penelitian. Hasil penelitian menunjukkan bahwa review consistency berpengaruh positif dan signifikan terhadap review credibility. Namun, review relevancy dan review factuality tidak berpengaruh signifikan terhadap review credibility. Selain itu, seluruh karakteristik ulasan tidak terbukti berpengaruh signifikan terhadap review attitude. Temuan ini mengindikasikan bahwa konsistensi antarulasan memiliki peran yang lebih dominan dalam membangun kredibilitas dibandingkan relevansi dan faktualitas, sementara sikap konsumen terhadap ulasan kemungkinan dipengaruhi oleh faktor lain di luar karakteristik ulasan itu sendiri. Penelitian ini memberikan implikasi bagi pengelola platform digital dan pemasar dalam mengelola ulasan daring guna meningkatkan kepercayaan konsumen.
ANALISIS PENGARUH PROVIDE INFORMATION, TECHNICAL SKILLS, DAN SUBJECTIVE NORMS TERHADAP PURCHASE INTENTION PADA SECONDARY SNEAKER MARKET DENGAN ATTITUDE TOWARDS RESALE RETAILERS SEBAGAI VARIABEL MEDIASI Aida Yunani; Willy Arafah
EBID: Ekonomi Bisnis Digital Vol 4, No 1 (2026): Juli
Publisher : STMIK Widuri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/ebid.v4i1.586

Abstract

This study examines the effects of provide information, technical skills, and subjective norms on purchase intention in the secondary sneaker market with attitude towards resale retailers as a mediating variable. A quantitative survey was conducted with 166 respondents from Generation Z and millennials in Jakarta. Data were analyzed using Structural Equation Modeling (SEM). The results indicate that provide information has a positive and significant effect on attitude towards resale retailers, and subjective norms positively affect purchase intention. However, technical skills and attitude towards resale retailers do not significantly affect purchase intention. These findings highlight the importance of information transparency and social influence in shaping purchase intention in the secondary sneaker market.
Co-Authors Abu Haekal Susanto Adawiyah, Wiwik Robiatul Ade Maharini Adiandari Adinda Nora Farasandy Aditya Wardana, Aditya Agustinus Sri Wahyudi Aida Yunani Alfath Sandjaya Amalia Mustika Amalia Mustika Amran, Ellyana Anatasia, Velly Ari Sulistyowati Aseanty, Deasy Bahtiar Usman Bahtiar Usman, Bahtiar Bambang Gunarto Bambang Suharjo Boediman, Surya Fadjar Boris Lukman Budi Prijono Budi Santosa Cipto Hartono Clara Dinda Armawan Putri Deivy Zulyanti Nasution Devita Gantina Doktoralina, Caturida Meiwanto Dorina Widowati Edi, Ragil Yoga Erfita Aprilia Eric Binawan Erna Kurniawati Fachrul Husain Habibi Fachrul Husain Habibie, Fachrul Husain Farida Jasfar Fathia Nurul Rahmah Fauzan Fahresky Pratama Fauzi Mustakman Haryono, Joko Heny Ratnaningtyas Hidayat, Candra Humaira Uswatun Hasanah Imam Musani Indah Kurniawaty Istianingsih Istianingsih Julius D. Aritonang Justine Tanuwijaya Kamiilah Ulayya Kusnadi Kusnadi Kusnadi Lasut, Flavina M.O Lucky Nugroho Maria R Nindita Radyati Moch Sabur Muhammad Akbar Prasetyo Muhammad Brilliant Attar Al Farouq Muhammad Lathifuddin Mustakman, Fauzi Mutiara Fatihah Myrza Rahmanita Niara Ayu Salsabila Nihla Samia Nurbaeti Nurbaeti Nuzul Husnah Paryanto Paryanto Paryanto Permana, Ade Rahmat Ingkadijaya Rinaldi, David Figo Rofialdi Ramadhan Djamin Rudi Lazuardi Ryan Fazriansyah S.Pantja Djati Santosa, Wahyuningsih Sarfilianty Anggiani Sarfilianty Anggiani Sarfilianty Anggiani Sarfilianty Anggiani Sarfilianty Anggiani, Sarfilianty Suyanto Suyanto Syakira Nurul Aulia Tiara Puspa Trismoyo, Yudah Wahyuni Rusliyana Sari Wahyuningsih Sentosa Wijayanti, Bella Wulansari Wulansari Yayat Supriyatna Yudhaputri, Egabetha Yulius, Kevin G