Claim Missing Document
Check
Articles

Pengaruh Customer Orientation dan Competitor Orientation Terhadap Sme Performance dengan Innovation Capability Sebagai Variabel Intervening pada UKM Furnitur Kayu di Jepara Elsa Salsa Dila; Sari Listyorini
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 4 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i4.11715

Abstract

This study aims to examine the effect of customer orientation and competitor orientation on SME performance, with innovation capability as a mediating variable. A quantitative research approach was used, and data were collected using a questionnaire from 115 Small and Medium Enterprises (SMEs). The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that customer orientation has a positive and significant effect on both innovation capability and SME performance. Competitor orientation also has a positive and significant effect on innovation capability and SME performance. Furthermore, innovation capability significantly influences SME performance. The mediation analysis reveals that innovation capability significantly mediates the relationships between customer orientation and competitor orientation on SME performance.These findings highlight the importance of market orientation and innovation capability in improving SME performance. The study implies that SME managers should strengthen both customer and competitor orientation while enhancing innovation capability to achieve sustainable competitive advantage and improved business performance.
Analisis Beban Kerja dan Lingkungan Kerja dalam Pencapaian Target pada Kinerja Karyawan Bank Jateng: Studi Kasus pada Bank Jateng Cabang Metro Ratih Amalia Widhi Hapsari; Sari Listyorini; Hari Susanta Nugraha
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 5 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i5.11773

Abstract

Employee performance is a key pillar in determining operational success and the quality of banking services. However, an unbalanced workload and a less-than-conducive work environment often trigger stress and reduce productivity. Therefore, this study aims to analyze the role of workload and the work environment in achieving employee performance targets at Bank Jateng Metro Branch. This study used a descriptive qualitative method, collecting data through observation, interviews, and documentation studies. The results show that proportional workload management—adjusted to the capacity and availability of human resources—has been proven to increase the effectiveness of optimal task completion. Furthermore, a conducive work environment, both physical and non-physical, significantly increases employee comfort and motivation. This study also identified variations in performance achievement between divisions influenced by job characteristics, task complexity, and the availability of supporting facilities. In conclusion, sustainable improvement in employee performance achievement depends heavily on balanced workload distribution, the creation of a supportive work environment, and the establishment of clear and measurable performance targets.
The Effect of Product Design and Price Discount on Impulse Buying through Positive Emotion as a Mediating Variable in the Fast Fashion Industry: Uniqlo in Jakarta Raisya Rahma Aulia; Sari Listyorini
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 3 (2026): Juli
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v14i3.11653

Abstract

This study analyzes the effect of product design and price discount on impulse buying through positive emotion as a mediating variable among Uniqlo consumers in Jakarta. A quantitative approach was used with data from 130 respondents and analyzed using Structural Equation Modeling (SEM). The results show that product design has a positive and significant effect on impulse buying and positive emotion. Price discount has no significant direct effect on impulse buying but has a positive effect on positive emotion. Positive emotion also has a positive and significant effect on impulse buying. The mediation analysis indicates that positive emotion partially mediates the relationship between product design and impulse buying, and fully mediates the relationship between price discount and impulse buying. Overall, the findings highlight that emotional factors and product design play a more dominant role than price discounts in driving impulse buying behavior.
Co-Authors Agung Budiatmo Agus Hermani Agustiono Agustiono Alfaricha, Tita Ali Djamhuri Andi Wijayanto Apong Utami Apriatni Endang Prihartini Apriatni Endang Prihatini Apriatni Endang Prihatini Ari Pradhanawati Ari Pradhanawati Ariani Puspita Dewi Arisa Kristitanti, Arisa Arofani Hidayah Audi Surya Krissabda Bebet Wijayanto Bill Ovid Panjaitan Bulan Prabawani Cikita Amalia Kalista Citra Aprilliani Putri, Citra Aprilliani Dwi Oktaviana Sari, Dwi Oktaviana Dwi Susilowati Elsa Salsa Dila Fauzia, Sabila Hayyu Handoyo Djoko Waluyo Hari Susanta Nugraha Hariffa Mahanani Purwanto Heppy Widya Antika Ibnu Jatmiko Ifrina Kurniasari Wahyudien, Ifrina Kurniasari Ilham Ainuddin Iman, Clara Monica Intan Nur Maharani Ismi Nabila Marchella Dwichandra Trixie Maulana Ichsan Missfala Rahmatina, Missfala Mreta Azizah Larasrini Muhammad Ivan Aliyan Naela Nurul Izzah Naili Farida Nandha Meta K. D. Natasha Sonia Putri Aurellia Nawazirul Lubis Noviasari Dewi Eka Nur Fadhilah Ramadhini Rahman Nurul Ami Widiyasari, Nurul Ami Pinem, Robetmi Jumpakita Pujiastuti, Natalia Sari Pusaka, Semerdanta Puspa Yudha Utama Putra, Hega Bintang Pratama Putri, Amanda Rizkya Rahemas Pamesti Raisya Rahma Aulia Ratih Amalia Widhi Hapsari Renggowati, Wyanet Jolieane Reyhan Adimas Agung Robetmi Jumpakita Pinem Rodhiyah Rodhiyah Saryadi Saryadi Sri Suryoko Sri Swasta Sulistiowati Sulistiowati Swasta, Sri Wahyu Hidayat Wibowo, Ardy Widayanto Widayanto Widiartanto Widiartanto Yuniar Indah Suhartini, Yuniar Indah Zahra, Keviana Fatmanissa