Article Per Year (5 Year)
p-Index From 2020 - 2025
3.964
P-Index
This Author published in this journals
All Journal Journal of Economics, Business, & Accountancy Ventura Equilibrium PROSIDING SEMINAR NASIONAL CENDEKIAWAN Asia-Pacific Management and Business Application JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) MATAPPA: Jurnal Pengabdian Kepada Masyarakat Prosiding Seminar Nasional Pakar PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat AJAD : Jurnal Pengabdian kepada Masyarakat Journal of Social Research EKONOMIKA45 JURNAL PENELITIAN DAN KARYA ILMIAH LEMBAGA PENELITIAN UNIVERSITAS TRISAKTI Jurnal Ekonomi Trisakti Jurnal Pengabdian Mandiri JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Business and Entrepreneurial Review JURNAL ABDI MASYARAKAT INDONESIA (JAMIN) Majapahit Journal of Islamic Finance dan Management Majapahit Journal of Islamic Finance dan Management
Renny Risqiani
Universitas Trisakti
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Transportation Veterinary Other

Published : 36 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 36 Documents
Search

 1   2   3   4 
The mediating effect of psychological ownership on human resources management bundle and job satisfaction ownership Masnita, Yolanda; Puspitasari, Pipie; Risqiani, Renny
Journal of Economics, Business, and Accountancy Ventura Vol. 22 No. 2 (2019): August - November 2019
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jebav.v22i2.1670

Abstract

AMO (ability, motivation, and opportunity) is one of the measurements used in Human Resource Management and for explaining the Innovation of Human Resources Management Bundle (IHRMB) that can affect job satisfaction and welfare. It explained that if a skilled, motivated employees will have the opportunity to contribute by using their knowledge and competencies. They will feel having a maximum job satisfaction. This study examine the role of psychological ownership for organizations (PO-O) in mediating the effect of IHRMB on the Job Satisfaction of bank employees (bankers). With a purposive sampling of inclusion criteria, a questionnaire was given to 100 bankers, testing the hypothesis with SEM. The results show that IHRMB affects PO-O and Job Satisfaction. The IHRMB is prepared at the end of the year to be able to have the right strategy for employees the following year, in addition to being a connector between the owner of the company to employees through a collection of innovations summarized in the IHRMB as well as providing opportunities for employees to be able to provide ideas that will support the company's progress. PO-O does not mediate the effect of IHRMB on Job Satisfaction because IHRMB is a control tool for management and company owners to review overall company performance.
PERAN FINTECH DALAM MENINGKATKAN KUALITAS LAYANAN PADA UMKM DI WILAYAH KEMANGGISAN, JAKARTA BARAT Risqiani, Renny; Lestari, Henny Setyo; Tajib, Erny
Jurnal Abdi Masyarakat Indonesia (JAMIN) Vol 5 No 1 (2023): JURNAL ABDI MASYARAKAT INDONESIA (JAMIN)
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/jamin.v5i1.14126

Abstract

In the current digital era, especially during the new normal, Micro, Small and Medium Enterprises (MSMEs) must adapt to existing conditions. The success of MSMEs can improve the national economy. Financial technology (fintech) is an innovation in the financial industry that MSMEs can utilize to increase their productivity. On average, pre-test data on Community Service (PkM) participants need to fully understand the procedures for accessing fintech and the conditions for transactions using them. This became the basis for counselling on fintech's role in improving service quality for MSMEs under the Insan Palma Sejahtera Foundation, West Jakarta. As many as 72 per cent of PKM participants have used fintech as a digital wallet, and the rest have never used it. Those who have used fintech as a digital wallet are easy to use and offer many promotions/discounts. Those who have not used it claim to be unsafe, have lots of scams, need to learn about fintech and find it difficult to use. The material presented in the counselling can increase participants' knowledge about the role of financial technology in MSMEs. Participants are motivated to use fintech to develop their businesses, significantly improving their services.
Antecedents of Customer Satisfaction Towards Chatbot on Used Car Buying and Selling Platforms in Indonesia Panjaitan, Hapizin Yonani; Risqiani, Renny
APMBA (Asia Pacific Management and Business Application) Vol. 12 No. 3 (2024)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2024.012.03.6

Abstract

This research aimed to examine the impact of chatbot service quality, perceived value, cognitive trust, and affective trust on customer satisfaction within the used car buying and selling platforms in the largest metropolis area in the Indonesian capital, namely Jabodetabek region. This research study using a quantitative approach, and involved 268 participants who met the specified criteria. The data analysis and hypothesis testing were conducted using SEM PLS. The findings revealed that the service quality of chatbot significantly influences perceived value, cognitive trust, and affective trust. However, it does not exert a direct impact on customer satisfaction. Notably, perceived value demonstrated a positive correlation with customer satisfaction and acted as a mediator in the positive relationship between chatbot service quality and customer satisfaction. Moreover, cognitive trust was identified as a factor positively affecting customer satisfaction and played a mediating role in the positive connection between chatbot service quality and customer satisfaction. On the other hand, affective trust was found to lack a direct positive impact on customer satisfaction and did not mediate the positive influence of chatbot service quality on customer satisfaction.
Impact Analysis of Oil and Gas Companies' CSR Programs for Mitigation and Adaptation of Climate Change Impact Abdillah, Fahmi; Risqiani, Renny; Jakaria, Jakaria
Journal of Social Research Vol. 2 No. 10 (2023): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v2i10.1390

Abstract

In the 6th assessment report published by the IPCC (Intergovernmental Panel on Climate Change), it is stated that the impact of climate change will be felt on the settlements and infrastructure of people living in coastal areas. The magnitude of this potential impact has encouraged the Anambas Islands Regional Government to include this impact in the Anambas Islands District Medium Term Development Plan for 2021-2026. Of course, synergy is needed in handling these impacts by involving all stakeholders, including oil and gas companies operating in this area. This study aims to determine the impact of climate change and the forms of community adaptation, as well as community perceptions of the contribution of oil and gas companies through the CSR change program in order to help mitigate climate impacts and also increase the adaptability of the community. Data was collected from all stakeholders as well as beneficiaries of the company's CSR program, by conducting in-depth interviews, observations, and also using a questionnaire. For the general public, climate change has begun to be felt with extreme weather conditions that often cause disasters, as well as decreased catches of fishermen in coastal areas. In fact, in certain seasons it will affect the smooth transportation of sea people, so that it can affect people's daily activities. Regarding the CSR program that has been carried out by oil and gas companies, the community considers this program very important for them, but further efforts still need to be made in order to meet their expectations, including increasing income.
The Influence Of Creating Shared Value (Csv) On Pt Pegadaian Brand Image And Customer Loyalty Ananta, Unggul Yoga; Risqiani, Renny; Yusuf, Rully
Journal of Social Research Vol. 3 No. 8 (2024): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v3i8.2213

Abstract

This research aims to analyze the influence of creating shared value (CSV) on brand image and customer loyalty at PT Pegadaian. CSV is an independent variable that contains aspects of social, environmental and economic values. CSV performance is focused on PT Pegadaian CSV program, namely sorting waste, saving gold and the gade integrated farming. This research uses an ex post facto quantitative approach with a structural equation model (SEM) which is operated using Amos version 24. Respondents in this research are customers or customers of PT Pegadaian who receive the benefits of the CSV program, namely the waste bank program for sorting waste, saving gold and the integrated gade. farming. Validity testing uses confirmatory factor analysis (CFA) and reliability uses construct measurement values with valid and reliable results. Data analysis uses descriptive statistical analysis and path analysis. The results of the research show that there is a positive and significant influence between social and brand image, there is no significant influence between the environment and brand image, there is a positive and significant influence between the economy and brand image, and there is a positive and significant influence between brand image and customer loyalty. The results of this research provide information that the higher the CSV performance, the more it provides a positive image for the company which influences customer loyalty.
Antecedent of Continuance Intention on Ride Hailing Application Users in Jabodetabek Dinda, Prameswari; Risqiani, Renny
Business and Entrepreneurial Review Vol. 25 No. 1 (2025): April
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ber.v25i1.24227

Abstract

This study aims to identify factors influencing continuance intention in ride-hailing apps, examining how perceived usefulness, ease of use, hedonic, and utilitarian values affect trust in platforms and drivers. Non-probability sampling with purposive techniques was employed, involving 200 respondents. Data were analyzed using Structural Equation Modeling (SEM). This study found the antecedents of continuance intention are perceived usefulness, hedonic value, utilitarian value, trust in platform, and trust in driver. It was determined that utilitarian value has the strongest influence on enhancing trust in the platform. Additionally, both trust in the platform and trust in the driver are important considerations for increasing continuance intention. This study may not fully capture all factors influencing platform trust due to the rapidly changing ride-hailing industry, technological advancements, evolving regulations, and intense competition. Additionally, the absence of moderating variables and the diverse demographics of respondents might mean that some values and perceptions are not fully represented. Future research should address these aspects for a more comprehensive analysis. To enhance platform trust, managers can add features like Go Plan, Go Next, Vehicle Filters, and My Reward. To build driver trust, they can improve Vehicle Priority and Subscription Package features. For increasing continuance intention, managers can enhance live tracking, add Check My Ride, and introduce My Guarantee for travel discount vouchers if drivers are late or fail to perform properly. The novelty of this research is its integration of TAM and perceived value to explore trust in platform in ride-hailing apps and its effect on continuance intention.
Co-Authors Abnuri, Aslih Agung Muhammad Safi’i Alisa, Irma Ade Amalia, Anisah Z Amir Fikri Ananta, Unggul Yoga Andreas Brian Kurniawan Kurniawan Anggraini, Susy Indri Arkaan Athooya Hadi astarini, dyah B. Medina Nilasari Curry, Khirstina Delvecchio, Buffon Ciro Dhaniki Purnomo Dinda, Prameswari Dylan Rachmat Riyanta Egabetha Amirah Yudhaputri Erny Tajib Fahmi Abdillah Farrah Angelly Siregar Fatia, Amalia Fenny Puspita Fikri, Amir Fikri, M Husnul Fransisca Angelina Hana Kartikasari Hapizin Yonani Panjaitan Hasnawati Hasnawati Henny Setyo Lestari Hermanto Yaputra Hevitara Wulandari Irma Ade Alisa Jakaria Jakaria Khoirur Riza, Muhamad Lestari, Desy Sekar Lestari, Henny Setyo M. Fadhil Fausta Marieta Ariani Muhammad Akbar Nugroho Muhammad Angga Maulana MURTANTO MURTANTO Murtiningsih, Retno Sari Nabila Armeinita Nabilah Nuha Lathifah Nareswari Paramesti Nico Lukito Nilasari, B Medina Panggabean, Gideon Yosep Partogi Panjaitan, Hapizin Yonani Patrick Anderson Puspitasari, Pipie Rashieka Ghinaa R Siti Maemunah Sofia Hasbi Sri Vandayuli Riorini Susy Indri Anggraini Timothy Jordan Halomoan Trifandy Trifandy Ulfi Naria Rahmawati Walidaeni, Ihsanul Yolanda Masnita Siagian Yusuf, Rully Zulianis Zulianis