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All Journal Jurnal Teknologi Industri Pertanian Jurnal Manajemen dan Organisasi Jurnal Manajemen dan Agribisnis Jurnal Ekonomi Jurnal Manajemen Teknologi Jurnal Manajemen Bisnis JAM : Jurnal Aplikasi Manajemen Indonesian Journal of Business and Entrepreneurship (IJBE) Jurnal Agribisnis Indonesia (Journal of Indonesian Agribusiness) Jurnal Akuntabilitas Manajemen Pendidikan ECSOFiM (Economic and Social of Fisheries and Marine Journal) Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Binus Business Review JURNAL AKUNTANSI, EKONOMI dan MANAJEMEN BISNIS Tadbir Muwahhid Buletin Ilmiah Marina : Sosial Ekonomi Kelautan dan Perikanan Jurnal Doktor Manajemen (JDM) Quantitative Economics and Management Studies Jurnal Risalah Kebijakan Pertanian dan Lingkungan Jurnal Kependidikan: Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran dan Pembelajaran Business Review and Case Studies JURNAL ILMU MANAJEMEN SABURAI (JIMS) Eduvest - Journal of Universal Studies IIJSE Jurnal Pengabdian Kepada Masyarakat Darma Saskara Journal of Environment and Sustainability Education Jurnal Ekonomi dan Pembangunan Indonesia Policy Brief Pertanian, Kelautan, dan Biosains Tropika Jurnal Standardisasi
Heti Mulyati
Dosen Departemen Manajemen, Fakultas Ekonomi Dan Manajemen, Institut Pertanian Bogor
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Neuroscience Physics Social Sciences Other

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Analisis Karakteristik UKM Jaket Kulit di Kabupaten Garut dengan Menggunakan Model ”Diamond” Porter Mulyati, Heti
Jurnal Manajemen dan Organisasi Vol. 1 No. 1 (2010): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (548.567 KB) | DOI: 10.29244/jmo.v1i1.14148

Abstract

The leather jacket industry is one of the strategic industry for local economy in Sub Province Garut, West Java. The aim of research is to analyzed characteristics of leather industry using The Diamond Porter (1990) model. The data were collected using questionnaire, survey, in depth interview and combination of them. The analysis was done by descriptive analysis. The study was conducted to leather industry in the area of Garut Kota and Karangpawitan suburb. It was found out that the continuity of the industry was supported by local conditions as well as municipal government. The research also revealed that the linkage among supporting industries such as raw material suppliers were very strong. Their linkage with local government was moderate, while the linkage with related industries such as banking, R & D institution or university was categorized as weak.
Analisis Tata Letak Pabrik dan Pola Aliran Bahan Feronikel di FeNi Plant 3 PT Antam Tbk Unit Bisnis Pertambangan Nikel Sulawesi Tenggara Hidayat, Taufiq; Mulyati, Heti; Andrianto, Mokhamad Syaefudin
Jurnal Manajemen dan Organisasi Vol. 9 No. 3 (2018): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (628.76 KB) | DOI: 10.29244/jmo.v9i3.28228

Abstract

Nickel industry is one of the industry that potentially to increase foreign exchange. PT Antam Tbk UBPN Southeast Sulawesi has land area about 169.194,937 m2 with 14.452,85 m2 of buildings in FeNi Plant 3. In producing nickel, PT Antam Tbk UBPN Southeast Sulawesi requires a more optimum layout and material flow pattern. The objective of this research was to analyzed the layout of production and material handling in the FeNi Plant 3. The methods used in this study were relationship analysis of production activity and Assembly Line Balancing. The result showed that the current ferronikel flow layout and flow pattern is shaped a straight line, and efficiency assembly line balansing about 71,25 percent.
Kepuasan Pelanggan Terhadap Kualitas Pelayanan Jaksa Agung Muda Bidang Perdata dan Tata Usaha Negara (Jam Datun) Kejaksaan Agung Republik Indonesia Asep Mulyana; Mulyati, Heti; Setiawan, Alim
Jurnal Aplikasi Bisnis dan Manajemen Vol. 8 No. 3 (2022): JABM Vol. 8 No. 3, September 2022
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.8.3.880

Abstract

The Attorney General's Office of the Republic of Indonesia is the government institution that carries out services in civil and administrative matters whereby the Deputy Attorney General for Civil and Administrative Matters (Jam Datun) executes the task. This research is to ascertain customer satisfaction toward the quality of Jam Datun's services by analyzing the variable of service that are important to service user satisfaction and the Jam Datun’s service user satisfaction level. This research utilizes the saturated sampling method with online survey techniques to all Jam Datun Service users in 2021, which amounted 82 service users that is Government institution, State-owned enterprises, Subsidiaries of State-owned enterprises and their affiliates, as well as consortia of State-owned enterprises. The data obtained has been processed using the Importance Performance Analysis (IPA) method and Customer Satisfaction Index (CSI). The results of the IPA analysis showed that the essential attributes based on service users' perceptions are Clarity of information on the stages of handling cases or legal services and Excellencies of accomplishing the legal services to certain legal matters. The results of CSI analysis are 85.58% indicating that the index of service users’ satisfaction in Jam Datun is "Extremely Satisfied." Keywords: jam datun, importance performance analysis, customer satisfaction index, the attorney general's office of the republic of indonesia, service
Kesadaran Konsumen dan Niat Membeli Jaminan Sosial Ketenagakerjaan Pada Pekerja Sektor Informal: Consumer Awareness and Intention To Buy Employment Social Security in Informal Sector Workers Anwar, Ranti Fitri; Mulyati, Heti; Rahmawati, Wita Juwita
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 2 (2023): JABM Vol. 9 No. 2, Mei 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.2.604

Abstract

Informal workers are considered as a marginal group often neglected in terms of protection in their work, especially employment social security. Indonesia is dominated by the number of informal workers inversely proportional to the number of participants in BPJS Ketenagakerjaan. This study intends to analyze the extent of influence and awareness level of informal workers about the BPJS Ketenagakerjaan program and to analyze the extent of informal workers intention to buy employment social security program. In this study, there are the independent variables; consumer awareness and intention to buy, while the dependent variable is employment social security participation. The analysis uses the Correlation Coefficient Test, the determination coefficient test, and the regression coefficient test. The results of this study indicate that the level of awareness of informal workers about employment social security is still categorized as low and the intention to buy the employment social security program for informal workers is also still categorized as low therefore BPJS Ketenagakerjaan needs to socialize in small quantities but massively and disseminate positive information related to BPJS Ketenagakerjaan and news about balance calculation, JHT fund management system. Keywords: BPJS Ketenagakerjaan, employment social security, consumer awareness, informal sector workers, intention to buy
Disclosure Integration of Lean Six Sigma Principles in Sustainable Supply Chain in Poultry Industry Kusumastuti, Ratna Yulia; Mulyati, Heti; Suprayitno, Gendut
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 4 No 1 (2021): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v4i1.1706

Abstract

The poultry industry has been in the spotlight for its enormous potential economic development. However, poultry industry is still not implementing the concept of sustainability properly. There are still many wastes that have not been managed properly and there are still many problems in the supply chain that require more systematic handling. Many studies have shown that the implementation of Lean Six Sigma (LSS) and sustainability has positive results on the company's bottom line performance. This research tried to integrate the application of LSS principles and sustainability along the supply chain in the poultry industry in Indonesia. Data were collected from 4 listed poultry firms in Indonesia. The research method used SEM PLS with SmartPLS software. The results showed that supply chain security management system disclosure as the principle of LSS had a positive effect on the collaboration of supply chain disclosure and collaboration of supply chain disclosure had a positive effect on sustainability. The results also showed that risk management disclosure had a negative effect on the collaboration of supply chain disclosure and economic sustainability had a negative effect on environmental sustainability, but social sustainability had a positive effect on environmental sustainability. Based on the results of this study, there is a need to improve supply chain security management system and supply chain collaboration in order to advance sustainable poultry industry.
Cyberloafing and Job Burnout Among Educators : How Does Organizational Commitment Play A Role as A Moderating Variable? Ali, Muhammad Yusuf; Mulyati, Heti; Sukmawati, Anggraini
Jurnal Kependidikan : Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran, dan Pembelajaran Vol. 10 No. 2 (2024): June
Publisher : LPPM Universitas Pendidikan Mandalika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/jk.v10i2.11318

Abstract

This study aims to analyze the effects of job burnout and cyberloafing on educator performance and the role of job burnout on cyberloafing, moderated by organizational commitment. This research employs a quantitative approach to validate hypotheses involving educators from the State University with Legal Entity Status in West Java, using a sample of 377 respondents and a questionnaire instrument adapted from various previous studies. Data was collected through questionnaires and analyzed using the Partial Least Square Equation Modeling (PLS-SEM) technique with SmartPLS software. The results indicate that job burnout has a significant positive effect on cyberloafing, suggesting that higher levels of job burnout correspond to an increased tendency for cyberloafing. Meanwhile, organizational commitment is an effective moderator in reducing the negative impact of job burnout on cyberloafing, which in turn helps improve employee performance. Thus, the study demonstrates that job burnout increases cyberloafing behaviour and decreases employee performance, yet organizational commitment can act as an effective moderator to mitigate these negative impacts. The implications of this research suggest that educational organizations can reduce the negative impact of burnout and cyberloafing on educator performance by promoting organizational commitment. This can contribute to creating a healthier and more productive work environment.
The Influence of CSR on Customer Loyalty with Trust and Customer Satisfaction as Mediating Variables at PT. Swen Inovasi Transfer Rindi Handayani; Heti Mulyati; Ma’mun Sarma
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.7902

Abstract

This study aims to analyze the impact of Corporate Social Responsibility (CSR) on customer loyalty, mediated by customer trust and satisfaction, at PT. Swen Inovasi Transfer, which implements a CSR program in the form of biogas digester assistance. The program seeks to introduce biogas as an environmentally friendly renewable energy source and to raise public awareness of the importance of clean energy. This research employs SEM-PLS analysis to examine the direct and indirect effects of CSR on customer loyalty. The findings reveal that CSR has a significant positive impact on customer satisfaction and loyalty, and it can enhance loyalty through increased satisfaction. However, customer trust was not found to have a significant effect on loyalty. These findings suggest that effective CSR programs should incorporate efforts to enhance customer satisfaction in order to build sustainable loyalty, with a particular emphasis on transparency and product quality.
Analysis of the Factors Affecting Performance of Sustainable Supply Chain Management of Garut Arabica Coffee Pragmawiguno, Gagas; Setiawan, Alim; Mulyati, Heti
Jurnal Manajemen Bisnis Vol. 14 No. 1: March 2023
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.v14i1.16842

Abstract

Research aims: This study aims to analyze the factors influencing the sustainable supply chain management of Garut Arabica Coffee in increasing product competitiveness.Design/Methodology/Approach: This study used a quantitative approach with an exploratory and causal design to explain how one variable influences or is responsible for changes in other variables. A quantitative approach analyzed the factors influencing the sustainability of Garut Arabica Coffee’s supply chain operational performance.Research findings: Structural Equation Modeling (SEM) analysis revealed that economic, social, and environmental factors positively and significantly impacted the sustainability of the Garut Arabica Coffee supply chain. The SWOT analysis showed that it requires implementing an integrated strategy from all factors with the support of sustainable infrastructure facilities, programs to eradicate farmer poverty, recycling defective products, and monitoring suppliers using the ISO 140001 standard.Theoretical Contribution/Originality: This study analyzed the factors influencing the Garut Arabica Coffee sustainable supply chain and provides strategies based on supply chain sustainability indicators that can be implemented to overcome the problems faced.Practitioners/Policy Implications: This study gives beneficial information to stakeholders from farmers, cooperatives, and the government involved in developing the supply chain performance improvement of Garut Arabica Coffee production.Research Limitations/Implications: This research was still limited to the performance of the supply chain on a micro scale with 100 respondents, so the scope still needs to be expanded to have a bigger impact on society.
Analysis of Supply Chain Performance and The Efficiency of Dairy Product Suppliers at PT XYZ, Subang Sub Province Muhardi Ahmad Kautsar; Alim Setiawan Slamet; Heti Mulyati
Eduvest - Journal of Universal Studies Vol. 5 No. 1 (2025): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i1.43679

Abstract

Dairy farming in West Java plays a crucial role in rural livelihoods, yet faces declining productivity due to limited feed and infrastructure. PT XYZ, a dairy processing company in Subang, encounters internal inefficiencies and external supply inconsistencies from smallholder farmers. This study aims to (1) analyze PT XYZ’s dairy supply chain using the SCOR model, (2) determine the priority weights of supply chain performance metrics, and (3) assess the efficiency of its two major suppliers KUD Larasati and KUD Parongpong using the DEA method. Data were collected via observations, interviews, literature review, and expert judgment. Performance parameters such as planning (weight 0.397), perfection (0.662), and quality (0.378) were found most critical. Efficiency analysis revealed that neither cooperative achieved consistent 100% efficiency across semesters, with issues stemming from delivery delays, inadequate infrastructure, and fluctuating milk quality. Recommendations include optimizing logistics, implementing ERP systems, and enhancing supplier coordination. Findings emphasize the need for integrated performance measurement to boost supply chain responsiveness, reduce costs, and maintain high product quality. The study highlights the importance of strategic planning and continuous evaluation to improve competitiveness and ensure sustainable milk supply chain operations.
The Effect of Green Knowledge, Green Awareness, Strategic Orientation, and Government Regulation on Business Sustainability of Culinary MSMEs in Bogor City Nurul Hidayati; Amberly Anadya Prames; Nisa Zahra; Heti Mulyati; Derry Dardanella; Rika Zahera
Jurnal Aplikasi Bisnis dan Manajemen Vol. 12 No. 2 (2026): JABM, Vol. 12 No. 2, May 2026
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.12.2.645

Abstract

Background: Climate change has become a pressing global concern, including in Indonesia. Bogor City, home to 26,696 culinary MSMEs, faces challenges such as carbon emissions from production processes that disregard environmental considerations. Addressing these challenges requires a more sustainable production approach, one of which is the implementation of green manufacturing. Purpose: This study aimed to analyze the effect of green knowledge, green awareness, strategic orientation, and government regulation on the business sustainability of culinary MSMEs in Bogor City, with green manufacturing as a mediating variable.Methodology: A quantitative approach was employed to assess the perceptions of culinary MSME actors toward the variables of green knowledge, green awareness, strategic orientation, government regulation, green manufacturing, and business sustainability using a questionnaire instrument. A survey was also conducted to identify the factual conditions of MSMEs. The study was carried out from February to June 2025, involving 155 respondents, and was analyzed using SEM-PLS with SmartPLS 4.0.Findings: The results showed that environmental awareness and knowledge, business strategy, and government regulation played significant roles in promoting green manufacturing (GM) and strengthening business sustainability. GM practices included energy efficiency, waste management, and eco-friendly raw materials. The study highlights the importance of synergy between environmental understanding, public policy, and strategic orientation in encouraging culinary MSMEs to adopt greener, more adaptive, and sustainable business practices.Conclusion: Green knowledge, green awareness, and government regulation significantly and positively influenced the implementation of green manufacturing, highlighting the critical role of environmental understanding, awareness, and policy support in promoting eco-friendly production. However, strategic orientation showed no significant effect, as many culinary MSMEs remain focused on short-term goals rather than sustainability-oriented strategies. Although green manufacturing had a positive but insignificant impact on business sustainability, this suggests that while it supports efficiency and competitiveness, it has not yet been fully integrated into MSMEs' core strategies. This occurs because culinary MSME actors in Bogor City are still oriented toward short-term profits to meet their daily operational needs. Therefore, further training, mentoring, and supportive policies are essential to strengthen the connection between green practices and long-term business sustainability.Originality/value (State of the art): This study emphasizes the implementation of green manufacturing within the culinary MSME sector, linking it to green knowledge, green awareness, government regulation, and strategic orientation as determinants of sustainability performance. However, the diversity of practices among these MSMEs indicates varying levels of understanding and only partial implementation of green manufacturing principles. Keywords:     green awareness, green knowledge, green manufacturing, business sustainability, culinary MSMEs
Co-Authors Abdullah, Asaduddin Adwiyah, Rabiatul Agung Nugraha Agung Setiawan Akhmad Fauzi Alfi Yani Andranurviza Alifudin, Meygy Alim Setiawan Alim Setiawan Alim Setiawan Slamet Amberly Anadya Prames Amel, Nada Shafa Aminah, Mimin Anas, Winnie Pratiwi Andy Artha Donny Oktopura Anggraini Sukmawati Anwar, Ranti Fitri Aron Marsondang Asep Mulyana Aushaf Indra Luhfhi, Gusti Azizah, Aisyah Nur Basith, Abdul Bovi Mutiara Sofi Chairullah Amin Deni Achmad Soeboer Derry Dardanella Dewi, Farida Ratna Didin Jamaludin Dina Yuniar Doni Yusri Eka I. K. Putri Ekawaty, Retno Eko Ruddy Cahyadi Elfaristo, Liana Elisa Anggraeni Elisa Anggraeni, Elisa Eva Anggraini Fany Annisa Agusti FARAH FAHMA Fary, Veronica Fatma Saqdiah Fauziah, Nirwana Fitri Yutika Fitri Yutika Gagas Pragmawiguno Gendut Suprayitno Gendut Suprayitno Gibza Adam Farhandika Hardiana Widyastuti Hayuningsih, Sri Hermanto Siregar Idqan Fahmi Indrawan, Dikky irmansyah, Rio F Jamot Parasian Tambunan, Parada Joko Purwono Jono M Munnadar Kasyafiya Jayanti Ketut Sugama Kusmintarti, Arini Kusumastuti, Ratna Yulia Mahfudz, Naufal Mandasari, Mandasari Marimin , Ma’mun Sarma Megawati Simanjuntak Mokhamad Syaefudin Andrianto Muhammad Yusuf Ali Muhammad Yusuf Ali Muhardi Ahmad Kautsar Mukhamad Najib Musa Hubeis Nisa Zahra Nisa Zahra Nur Hadi Wijaya Nurul Hidayati Nurul Hidayati Pembayun, Estu Lovita Permatasari, Prisca Christian Petricka, Gracea Pragmawiguno, Gagas pratomo, edwin agung Prima, Sisilia Purwanto, Budi Rabiatul Adwiyah Raden Dikky Indrawan Rahmawati, Wita Juwita Ratna Yulia Kusumastuti Rika Zahera Rindi Handayani Riyan M. Faris Rochmawati Rochmawati Saefurrohman, Asep Slamet, Alim Setiawan Sodik, Aris Sonya Dwi Rachmawati Sonya Dwi RachmawatiI Syahrir, Azhar Taufiq Hidayat Tridoyo Kusumastanto Wasfi, Sabrul Widyastutik Wiranti Suwarti Sari Wita Juwita Ermawati Yusman Syaukat