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All Journal Jurnal Teknologi Industri Pertanian Jurnal Manajemen dan Organisasi Jurnal Manajemen dan Agribisnis Jurnal Ekonomi Jurnal Manajemen Teknologi Jurnal Manajemen Bisnis JAM : Jurnal Aplikasi Manajemen Indonesian Journal of Business and Entrepreneurship (IJBE) Jurnal Agribisnis Indonesia (Journal of Indonesian Agribusiness) Jurnal Akuntabilitas Manajemen Pendidikan ECSOFiM (Economic and Social of Fisheries and Marine Journal) Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Binus Business Review JURNAL AKUNTANSI, EKONOMI dan MANAJEMEN BISNIS Tadbir Muwahhid Buletin Ilmiah Marina : Sosial Ekonomi Kelautan dan Perikanan Jurnal Doktor Manajemen (JDM) Quantitative Economics and Management Studies Jurnal Risalah Kebijakan Pertanian dan Lingkungan Jurnal Kependidikan: Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran dan Pembelajaran Business Review and Case Studies JURNAL ILMU MANAJEMEN SABURAI (JIMS) Eduvest - Journal of Universal Studies IIJSE Jurnal Pengabdian Kepada Masyarakat Darma Saskara Journal of Environment and Sustainability Education Jurnal Ekonomi dan Pembangunan Indonesia Policy Brief Pertanian, Kelautan, dan Biosains Tropika Jurnal Standardisasi
Heti Mulyati
Dosen Departemen Manajemen, Fakultas Ekonomi Dan Manajemen, Institut Pertanian Bogor
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Neuroscience Physics Social Sciences Other

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The Effect of Digital Technology Adoption On Industry 4.0 Readiness and Business Performance of Culinary MSMEs in Bogor Regency Alifudin, Meygy; Mulyati, Heti; Mahfudz, Naufal
Jurnal Manajemen dan Organisasi Vol. 15 No. 3 (2024): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v15i3.56723

Abstract

MSMEs significantly contribute to employment and economic growth, particularly in Indonesia, and impact the socioeconomic conditions of the lower middle-class community. The Fourth Industrial Revolution has transformed the fundamental managerial aspects of the industry. The aim of this era was to revolutionise industries through digitalisation. Digital technology can help MSMEs adapt swiftly and accelerate through digital transformation. This study investigates the influence of digital technology on the preparedness of MSMEs in Bogor Regency, West Java Province, for Industry 4.0, and on enhancing business performance using the Technology Acceptance Model (TAM). This study employs a quantitative approach with structural equation modelling (SEM) analysis tools for 116 business actors. Readiness indicators are measured using organizational resilience, infrastructure systems, manufacturing systems, data transformation, and digital technology. The findings of this study indicate that the adoption of digital technology by business actors has a minimal and insignificant impact on business performance in MSMEs, but does influence the preparedness of MSMEs to face Industry 4.0. Readiness indicators indirectly affect the use of digital technology and business performance.
Model Kinerja Rantai Pasok Pada Industri Kelapa Sawit Yang Berkelanjutan Di PTPN III Adwiyah, Rabiatul; Syaukat, Yusman; Indrawan, Dikky; Mulyati, Heti
Policy Brief Pertanian, Kelautan, dan Biosains Tropika Vol 6 No 3 (2024): Policy Brief Pertanian, Kelautan dan Biosains Tropika
Publisher : Direktorat Kajian Strategis dan Reputasi Akademik IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/agro-maritim.0603.929-935

Abstract

Rantai pasok yang berkelanjutan sangat penting bagi sebuah industri dan merupakan integrasi dari aspek ekonomi, sosial, teknologi, dan lingkungan. Rantai pasokan yang berkelanjutan dapat meningkatkan kesejahteraan sosial, keuntungan, dan dampak lingkungan. Untuk mencapai sasaran tersebut diperlukan pengelolaan berkelanjutan rantai pasok dengan konsep triple bottom line (TBL) yang mencakup pendekatan ekonomi, sosial dan lingkungan. Salah satu penerapan konsep TBL pada industri yaitu kelapa sawit. Tujuan penelitian ini adalah menganalisis kinerja rantai pasok yang berkelanjutan pada Industri Sawit di PTPN III dan model sistem pengukuran kinerja rantai pasok yang berkelanjutan pada Industri Sawit di PTPN III yang berkelanjutan untuk peningkatan daya saing dan keunggulan kompetitif. Berdasarkan hasil penelitian, kinerja rantai pasok yang berkelanjutan pada industri kelapa sawit di PTPN III yang memiliki nilai bobot kinerja baik sekali (91,09%) adalah aktor industri sedangkan yang memiliki kinerja baik adalah aktor petani dan distributor. Prioritas strategi yang dihasilkan antara lain: (1) melakukan peningkatan produktivitas dan peningkatan daya saing industri kelapa sawit, (2) optimalisasi logistik pendukung industri, (3) melakukan peningkatan kinerja keuangan industri kelapa sawit yang berkelanjutan dalam rangka menjaga kualitas produk kelapa sawit dan kebelanjutan usaha industri kelapa sawit di masa yang akan datang.
CUSTOMER SEGMENTATION ANALYSIS BASED ON THE CUSTOMER LIFETIME VALUE METHOD pratomo, edwin agung; Najib, Mukhamad; Mulyati, Heti
Jurnal Aplikasi Manajemen Vol. 17 No. 3 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.03.04

Abstract

Companies need to understand the customers'data better in all aspects. Detecting similarities and differences among customers, predicting their behaviors, proposing better options and opportunities tocustomers became very important for customer-company engagement. Companies need a database of customer that contains customer information in detail, one of which is data about the potential value of each customer.Customer Lifetime Value (CLV) measures the potential value of each customer from the perspective of a service or product provider.This study aims to analyze Customer Lifetime Value (CLV) of the customer and clustering it into customer segmentation using the K-means cluster method.The results showed the highest average CLV value with is Rp 19,170,991,- and the lowest average value is -Rp 112,566,-. The customer clustering produced in this study isfour segmentswith the majority of customers at cluster 3 segment low with 51 unit population.
THE MEASUREMENT OF EFFICIENCY AND FACTORS THAT AFFECT INDONESIA SHARIA INSURANCE EFFICIENCY Fauziah, Nirwana; Mulyati, Heti; Ermawati, Wita Juwita
Jurnal Aplikasi Manajemen Vol. 18 No. 2 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.02.02

Abstract

This study examines the efficiency level of Sharia Insurance in Indonesia from 2014 to 2017. In addition, to the factors that influence the efficiency of Sharia Insurance companies. Identifies of measurements using the DEA (Data Envelopment Analysis) method, the efficiency mean (x) of Sharia General Insurance results is higher than Sharia Life Insurance. The efficiency of Sharia General Insurance is at 82% categorized as high efficiency, whereas Sharia Life Insurance is at 75% and categorized as a medium efficiency. After obtaining the Sharia General Insurance and Sharia Life Insurance efficiency the variable was analyzed using the Tobit regression method with solvency ratios variable and company size. After partial processing, the results show that the solvency ratio has a negative and not significant effect while the size of the company's variables has a positive and not significant effect on Sharia General Insurance. In Sharia Life Insurance the solvency ratio variable influences negatively and is not significant. Whereas the size of the company is also positive and insignificant. After that, in the third stage to study non-financial factors that improve efficiency, the questionnaire was distributed to 50 respondents and processed using multiple linear regression models with variable Y, the efficiency and variable X, Technology, and Innovation. The results find that technology variables did not affect efficiency while innovation significantly increases efficiency. The higher the level of innovation, the higher the level of company efficiency.
FACTORS AFFECTING RESEARCHERS PERFORMANCE IN THE INDONESIAN INSTITUTE OF SCIENCES Wasfi, Sabrul; Mulyati, Heti; Purwono, Joko
Jurnal Aplikasi Manajemen Vol. 18 No. 3 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.03.02

Abstract

The Performance of Indonesian researchers is relatively low at the international and ASEAN levels. Moreover, LIPI (Indonesian Institute of Sciences) as one of the largest research institutions in Indonesia, its ranks on webometrics continue to decline. This study aims to prove the factors that influence the performance of LIPI researchers.  This study aims to examine the effect of competence, training, organizational support, organizational climate, and researchers'characteristics on performance. With a stratified proportional sampling data collection technique, we obtained 153 researchers in research centers in LIPI. Data was collected using a questionnaire manually and online. Data were analyzed using partial least square (SEM- PLS), multiple linear regression, and descriptive statistics. The analysis concluded that research competence, training, functional position, academic qualification, and age had a significant effect on performance. But, organizational support and organizational climate had no significant effect on performance. Research competence contributes to the highest influence on performance. From this study, we recommended an increasing frequency of organizing international scientific writing training to improve researcher performance.
The Change of Visitor Intention Toward Virtual Reality Using The Theory of The Acceptance Model Azizah, Aisyah Nur; Cahyadi, Eko Ruddy; Mulyati, Heti
Indonesian Journal of Business and Entrepreneurship Vol. 11 No. 2 (2025): IJBE, Vol. 11 No. 2, May 2025
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/ijbe.11.2.454

Abstract

Background: Virtual Reality (VR) is one of the technologies that has experienced significant growth during Industry 4.0. The total value of tourism-related digital industries is estimated to reach US$210 billion by 2025.Purpose: The purpose of this research is to analyze the factors that contribute to VR usage with the Extended Technology Acceptance Model and to analyze changes in the usage intention of VR.Design/methodology/approach: The factors contributing to the utilization of VR in this study can be analyzed using the Extended Technology Acceptance Model (TAM) approach through Structural Equation Modeling Partial Least Squares (SEM-PLS) analysis. The sample of this study was 115 respondents who had visited Malang Night Paradise and showed an interest in Adventure Land, which offered the use of VR.Findings/result: This study revealed that several factors affecting the changes in the usage intention of VR are identified from the change in the hypothesis of perceived usefulness, which no longer has an effect on attitude toward using and price willingness to pay. Conclusion: This phenomenon is attributed to a decline in attractiveness, changes in user familiarity with VR, negative experiences, changes in market conditions, and economic fluctuations.Originality/value (state of the art): This study was conducted in 2022 and 2023 to measure changes in the usage intention of VR, given that the modernization of information and communication technology in the current digital era has transformed human interaction with their environments. Keywords: structural equation modelling, partial least squares, technology acceptance model, tourism, usage intention, virtual reality
Sustainable supply chain in the cement sectors: Implications for environmental policy and education in Indonesia Sodik, Aris; Cahyadi, Eko Ruddy; Mulyati, Heti
Journal of Environment and Sustainability Education Vol. 3 No. 2 (2025)
Publisher : Education and Development Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62672/joease.v3i2.86

Abstract

Implementation of Sustainable Supply Chain Management (SSCM) is crucial for cement manufacturers to enhance competitive advantage while minimizing economic, social, and environmental impacts. As a result, cement companies must assess, manage, and report the sustainability performance of their supply chains. However, there is no appropriate measurement framework to evaluate SSCM performance. This study designs a specific and relevant SSCM performance measurement framework, referring to global cement industry indicators, empirical indicators of Indonesian manufacturers, and validation of seven cement supply chain specialists. A systematic literature search was conducted using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) method, and the Analytical Hierarchy Process (AHP) was used to assign weights to performance indicators. This study develops an SSCM framework that integrates three aspects of sustainability: environmental, social, and economic. The framework consists of 22 performance indicators, including six environmental indicators, eight social indicators, and eight economic indicators. Testing the framework on leading cement company in Indonesia resulted in a strong performance score of 80.7. This study addresses the existing gap in research related to supply chain sustainability and, for the first time, provides locally developed SSCM performance indicators that are aligned with the context of the Indonesian cement industry. This study also discusses the implications of the developed SSCM framework for sustainability education and capacity building within the Indonesian cement industry, highlighting the importance of integrating environmental, social, and economic performance indicators into training programs and educational curricula to foster sustainable business practices.
Factors That Affect The Consumptive Behavior of Paylater Users Jamot Parasian Tambunan, Parada; Mulyati, Heti; Anggraeni, Elisa
Quantitative Economics and Management Studies Vol. 6 No. 4 (2025)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems3988

Abstract

The rapid advancement of digital transformation has led to innovations in the financial sector, one of which is the paylater service. This service has significantly influenced financial behavior, particularly among millennials in Indonesia. Paylater allows consumers to make purchases immediately and defer payments with flexible terms, making it increasingly popular due to its accessibility. The growing adoption of this service reflects a consumerist trend that may contribute to increased debt, especially in urban areas. This study aims to examine the influence of financial literacy, digital literacy, self-control, lifestyle, and financial behavior on consumer behavior in using paylater services among millennials in Bogor City. A quantitative approach was employed, involving a sample of 280 respondents from diverse age groups, occupations, and educational backgrounds. Data were collected through questionnaires and analyzed using the SEM-PLS technique with SmartPLS. The findings indicate that financial literacy, lifestyle, self-control, and financial behavior have a significant positive impact on consumer behavior, whereas digital literacy does not show a significant influence. This study provides important implications for paylater service providers, the government, and society to enhance financial literacy and self-control, promote responsible lifestyle and financial behaviors, and encourage the wise use of paylater services.
Pengaruh Environment, Social and Governance terhadap Kinerja Perusahaan IDX ESGL dengan Variabel Moderasi Transformasi Digital Aushaf Indra Luhfhi, Gusti; Mulyati, Heti; Juwita Ermawati, Wita
Jurnal Manajemen dan Organisasi Vol. 16 No. 3 (2025): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v16i3.63639

Abstract

The role of Environmental, Social, and Governance (ESG) in influencing company performance has become a central topic in many investment considerations today. However, in its development, ESG alone has not been sufficient to deliver a significant improvement. Therefore, Digital Transformation (DT) has begun to be utilized to enhance the effectiveness of ESG. This study aims to analyze the effect of ESG on the performance of companies listed in the Indonesia Stock Exchange Environmental, Social, and Governance Leaders Index (IDX ESGL), with digital transformation as a moderating variable. The sample consists of 45 companies that were consistently included in the IDX ESGL index over five evaluation periods from 2019 to 2023. Data analysis was conducted using descriptive statistics and panel data regression, with the aid of Microsoft Excel, Python, and EViews 13. The findings of this study indicate that ESG has a positive and significant impact on financial performance, as proxied by Return on Assets (ROA) and Return on Equity (ROE), as well as on firm value, as measured by Tobin’s Q (TQ). However, digital transformation (DT) as a moderating variable does not strengthen the effect of ESG on financial performance or firm value. Based on the panel data regression results, the best-fitting model for the analysis without moderation (ESG only) is the Random Effect Model (REM) for Model 1 (ROA), Model 2 (ROE), and Model 3 (Tobin’s Q). Meanwhile, for models with DT as a moderator, the best-fitting models are the Fixed Effect Model (FEM) for Model 4 (ROA) and Model 6 (Tobin’s Q), and REM for Model 5 (ROE).
The Influence of CSR on Customer Loyalty with Trust and Customer Satisfaction as Mediating Variables at PT. Swen Inovasi Transfer Handayani, Rindi; Mulyati, Heti; Sarma, Ma’mun
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.7902

Abstract

This study aims to analyze the impact of Corporate Social Responsibility (CSR) on customer loyalty, mediated by customer trust and satisfaction, at PT. Swen Inovasi Transfer, which implements a CSR program in the form of biogas digester assistance. The program seeks to introduce biogas as an environmentally friendly renewable energy source and to raise public awareness of the importance of clean energy. This research employs SEM-PLS analysis to examine the direct and indirect effects of CSR on customer loyalty. The findings reveal that CSR has a significant positive impact on customer satisfaction and loyalty, and it can enhance loyalty through increased satisfaction. However, customer trust was not found to have a significant effect on loyalty. These findings suggest that effective CSR programs should incorporate efforts to enhance customer satisfaction in order to build sustainable loyalty, with a particular emphasis on transparency and product quality.
Co-Authors Abdullah, Asaduddin Adwiyah, Rabiatul Agung Setiawan Akhmad Fauzi Alfi Yani Andranurviza Alifudin, Meygy Alim Setiawan Alim Setiawan Amel, Nada Shafa Aminah, Mimin Anas, Winnie Pratiwi Andy Artha Donny Oktopura Anggraini Sukmawati Anwar, Ranti Fitri Aron Marsondang Asep Mulyana Aushaf Indra Luhfhi, Gusti Azizah, Aisyah Nur Basith, Abdul Bovi Mutiara Sofi Chairullah Amin Deni Achmad Soeboer Dewi, Farida Ratna Didin Jamaludin Dina Yuniar Doni Yusri Eka I. K. Putri Ekawaty, Retno Eko Ruddy Cahyadi Elfaristo, Liana Elisa Anggraeni Elisa Anggraeni, Elisa Eva Anggraini Fany Annisa Agusti FARAH FAHMA Fary, Veronica Fatma Saqdiah Fauziah, Nirwana Fitri Yutika Fitri Yutika Gagas Pragmawiguno Gendut Suprayitno Gendut Suprayitno Gibza Adam Farhandika Handayani, Rindi Hardiana Widyastuti Hayuningsih, Sri Hermanto Siregar Idqan Fahmi Indrawan, Dikky irmansyah, Rio F Jamot Parasian Tambunan, Parada Joko Purwono Jono M Munnadar Kasyafiya Jayanti Kautsar, Muhardi Ahmad Ketut Sugama Kusmintarti, Arini Kusumastuti, Ratna Yulia Mahfudz, Naufal Mandasari, Mandasari Marimin , Megawati Simanjuntak Mokhamad Syaefudin Andrianto Muhammad Yusuf Ali Muhammad Yusuf Ali Mukhamad Najib Musa Hubeis Nisa Zahra Pembayun, Estu Lovita Permatasari, Prisca Christian Petricka, Gracea pratomo, edwin agung Prima, Sisilia Purwanto, Budi Rabiatul Adwiyah Raden Dikky Indrawan Rahmawati, Wita Juwita Ratna Yulia Kusumastuti Riyan M. Faris Rochmawati Rochmawati Saefurrohman, Asep Sarma, Ma’mun Slamet, Alim Setiawan Sodik, Aris Sonya Dwi Rachmawati Sonya Dwi RachmawatiI Syahrir, Azhar Taufiq Hidayat Tridoyo Kusumastanto Wasfi, Sabrul Widyastutik Wiranti Suwarti Sari Wita Juwita Ermawati Yusman Syaukat