Article Per Year (5 Year)
p-Index From 2021 - 2026
5.65
P-Index
This Author published in this journals
All Journal Jurnal Demokrasi Publisia: Jurnal Ilmu Administrasi Publik JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) JAKPP : Jurnal Analisis Kebijakan & Pelayanan Publik Jurnal Studi Komunikasi AKRUAL: Jurnal Akuntansi Publikauma : Jurnal Administrasi Publik Universitas Medan Area Nyimak: Journal of Communication Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial Majalah Ilmiah Dian Ilmu Journal of Community Service and Empowerment Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan SENTRI: Jurnal Riset Ilmiah JHeS (Journal of Health Studies) JKMP (Jurnal Kebijakan dan Manajemen Publik) Journal of Contemporary Administration and Management (ADMAN) Journal OF Poltica Governo Jurnal Penelitian IPTEKS International Journal of Multidisciplinary Reseach
Amirul Mustofa
Universitas Dr. Soetomo Surabaya
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Other

Published : 31 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 31 Documents
Search

 1   2   3   4 
THE ROLE OF PURA RAHARJA HOSPITAL MANAGEMENT IN SURABAYA IN SUPERVISING THE SERVICES OF THE FOOD COURT AS A SUPPORTING PUBLIC SERVICE Yuyun Ratnowati , Iva; Devy Pramudiana , Ika; Mustofa, Amirul
International Journal of Multidisciplinary Reseach Vol. 1 No. 5 (2025): Desember
Publisher : International Journal of Multidisciplinary Reseach

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Public services in hospitals not only consist of medical services, but also include supporting services that play a vital role in ensuring the safety and comfort of service users, such as the food court. The presence of a food court in the hospital area directly affects aspects of health, cleanliness, and public satisfaction, thus requiring maximum supervision from hospital management. This study aims to analyze the management function of Pura Raharja Hospital Surabaya in supervising the food court service as an additional public service, the supervisory methods applied, and the problems encountered in its implementation. This study applies a qualitative approach with a case study design. Information was obtained through in-depth interviews, observation, and document analysis, followed by interactive analysis through data reduction, data presentation, and conclusion drawing. The research findings indicate that hospital management plays a crucial role in supervising food courts through the establishment of internal policies, standard operating procedures, and routine inspections in accordance with health sector regulations. However, effective supervision still faces challenges related to human resources, inter-unit collaboration, and a suboptimal evaluation system. This study highlights the significance of strengthening the management and supervision of non-medical services as an essential component in improving the quality of public services in hospitals.
Co-Authors Adi Setiawan, M. Wahyu Adolfina Gerans , Magdalena Alfa, Tomi Alifa, Rifda Almughni, Muhammad Afdha Alif Anggara, Febrian Ari Arlina Dewi Basari, Aldi Ferdian Benga Aran, Marselina Budiarti, Wiwik Daniel Susilo Darlia, Nelvika Devy Pramudiana , Ika Dian Fitriani Dina Mardiana Dizon, Carl C. G. Dwi Septaningsih, Rina Dwijosusilo, Kristyan Eddy Yunus Fatah, Zaenal Fitriyani, Ika Handyman Manalu, Brilliant Haryadi, Wahyu Haryati, Eny Hayyuisman, Asterisk Hendriati, Yossi Imam Hanafi Ismi Avissa, Nadia Junaedi Junaedi Kamariyah, Sri Laksmi, I Gusti Ayu Dini Riarti Laretna Latifa, Tatik Lestari, Damajanti Sri Listyorini, Dyah Marcopo, Jonathan Maulida, Ima Mufti, Achmad Mustanir Mugiyanto, Mugiyanto Muhtar Muhtar Mukidah, Mukidah Norma, Etikasari Nur Afifah, Firda Ayu Pancawardani, Nur Ratna Wulan Kartini Pramono, Sapto Pramudiana, Ika Devy Priyatna, Salsabila Balqis Ramadhani, Tasya Ariel Putri Ramdhan, Dendy Syahru Roekminiati, Sri Royani, Imam Sabardiman, Ken Sari, Dwi Anita Maretika Sarwani Sedarmayanti , Sedarmayanti Setiawan, Aris Rendy Shinta Rahmawati, Anggun Standsyah, Rahmawati Erma Stefason, Stefanus Sugeng Bahagijo, Sugeng Sunarya, Aris Suprijati, Jajuk Suyanto Suyanto Ulul Albab, Ulul Utami, Siska Wahyu Deby Leksono, Achmad Wahyu Utami, Riza Wandi, Amelia Larasati Wicaksono, Lintang Permata Widyawati Widyawati Widyawati Yuyun Ratnowati , Iva Zulaikha Zulaikha