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All Journal Anterior Jurnal Journal on Education Transparansi Jurnal Ilmiah Ilmu Administrasi AS-SIYASAH: Jurnal Ilmu Sosial Dan Ilmu Politik Community Development Journal: Jurnal Pengabdian Masyarakat DEDIKASI PKM Jurnal Administrasi Publik dan Pembangunan (JPP) Jurnal Abdimas Indonesia : Jurnal Abdimas Indonesia SENGKUNI Journal (Social Science and Humanities Studies) Jurnal Pengabdian Masyarakat Bidang Sosial dan Humaniora Jurnal Multidisiplin Sahombu Riwayat: Educational Journal of History and Humanities Student Research Journal Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Pengabdian Eksplorasi Humaniora Jurnal Penelitian Pendidikan Indonesia Hikamatzu Journal of Multidisciplinary Research Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora
Sitna Hajar Malawat
Universitas Islam Kalimantan Muhammad Arsyad Al Banjari Banjarmasin
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Good governance based on service information system applications administration population via smartphones Sitna Hajar Malawat; Dewi Merdayanty; Junaidy Junaidy; Syahrial Shaddiq
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol 9, No 4 (2023): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020233143

Abstract

Good Governance aims to encourage efficient management, openness, active participation, and fairness in the organizational or governmental structure. If applied to an application platform that manages population administration services, the principles of Good Governance can secure the smooth running of these services, in line with the needs of the community. The purpose of the study was to determine the implementation of Good Governance based on an information system application for population administration services via smartphones in Tanah Laut Regency and the obstacles in its implementation which have become part of the governance of the Indonesian state in general and specifically in the Department of Population and Civil Registration of Tanah Laut Regency. The data analysis technique is to use interactive model data analysis (data reduction). The results show that the context of the principles of Good Governance at the Department of Population and Civil Registration of Tanah Laut Regency still needs to be improved again, this is because there are still some principles that are still not running optimally, such as the presence of individuals who prioritize the interests of groups/officials, lacking facilities and infrastructure, such our computers and there are employees who are not under their competence.
Employee discipline in the city of banjarmasin: case study of employee discipline in public service review at the north banjarmasin district office Dewi Merdayanty; Arif Darmawan; Syahrial Shaddiq; Junaidy Junaidy; Sitna Hajar Malawat
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol 9, No 4 (2023): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020233142

Abstract

Employee discipline is very important in ensuring that the public services provided run efficiently and effectively. Employee discipline is not only important for the internal operational effectiveness of an organization but also has a significant impact on the quality of public services provided to the community, especially public services in North Banjarmasin District, Banjarmasin City. The purpose of this study was to determine employee discipline in improving public services in North Banjarmasin District, Banjarmasin City. The research method uses a qualitative descriptive with a case study approach. Data collection techniques through observation, interviews, and documentation. The results of the study find (1) The discipline indicator for working time for civil servants is following the stipulated provisions, namely 37.5 hours in one week starting from Monday to Friday. (2) Disciplinary indicators for civil servant regulations are carried out under applicable procedures and all employees wear uniforms and attributes that have been determined. (3) Disciplinary indicators of civil servant work responsibilities in the use of tools and maintenance of equipment have been carried out properly, if damage occurs to the equipment, repairs are immediately carried out under established procedures
Pengaruh Dimensi E-Government Quality Terhadap Kepuasan Masyarakat Di Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Tanah Bumbu Muhammad Taufik Mufin; Sitna Hajar Malawat; Junaidy Junaidy; Devia Hetty Hernany
Journal on Education Vol 7 No 1 (2024): Journal on Education: Volume 7 Nomor 1 Tahun 2024
Publisher : Departement of Mathematics Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joe.v7i1.7209

Abstract

This research aims to analyze the influence of the E-Government Quality Dimension on community satisfaction with the Population and Civil Registration Services of Tanah Bumbu Regency.This research is quantitative with a correlational approach. The population in this research is all people who receive services from the Tanah Bumbu Regency Population and Civil Registration Service. The total sample was 140 people and the sampling technique used was random sampling. Data was collected through questionnaires and documentation and then analyzed using multiple linear regression.The research results show that the E-Government Quality Dimension has a positive and significant influence on community satisfaction with the Tanah Bumbu Regency Population and Civil Registration Service, both partially and simultaneously.
Analysis Sector Economy With The Shift Share Method And Policy Strategy Growth And Competitiveness Through Collaborative Governance Abdul Haliq; Sitna Hajar Malawat; Ridwan Sya'rani; Deli Anhar
Jurnal Multidisiplin Sahombu Vol. 5 No. 02 (2025): Jurnal Multidisiplin Sahombu, (2025)
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study is to analyze the growth and competitiveness of the economic sector or business field in Barito Kuala Regency, as well as policy strategies for increasing the growth and competitiveness of the economic sector through collaborative governance. The method used is quantitative descriptive with Shift-Share Analysis (SSA), the source of data analysis is the current price GRDP according to the business field in 2019 and 2023 in Barito Kuala Regency and South Kalimantan Province. The study results show that not all economic sectors are included in the Shift-Share Analysis (SSA) quadrant. Quadrant I: Fast Growth and Competitive; no economic sectors or business fields were found. Quadrant II: Slow Growth and Competitive; there are economic sectors 1) Water Supply, Waste Management, Waste, and Recycling; 2) Construction; 3) Wholesale and Retail Trade; Car and Motorcycle Repair; 4) Real Estate; 5) Government Administration, Defense and Compulsory Social Security; and 6) Education Services. Quadrant III: Rapid Growth and Uncompetitive, economic sectors 1) Mining and Quarrying, and 2) Transportation and Warehousing. Quadrant IV: Slow Growth and Uncompetitive, economic sectors 1) Agriculture, Forestry, and Fisheries; 2) Manufacturing Industry; 3) Electricity and Gas Supply; 4) Accommodation and Food and Beverage Provision; 5) Information and Communication; 6) Financial Services and Insurance; 7) Corporate Services; 8) Health Services and Social Activities; and 9) Other Services. Policies to increase growth and competitiveness of the economic sector through collaborative governance based on the main variables 1) Human Resources, 2) MSME Development, 3) Product Marketing, and supporting variables 1) Infrastructure Development, and 2) Innovation and Technology.
Pelatihan Personal Branding dan Public Speaking di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Banjar Ridwan Sya'rani; Sitna Hajar Malawat; Beni Akhmad; Rizky Subhan
ABDISOSHUM: Jurnal Pengabdian Masyarakat Bidang Sosial dan Humaniora Vol. 4 No. 2 (2025): Juni 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/abdisoshum.v4i2.5548

Abstract

Personal branding and public speaking training at Investment and One-Stop Integrated Service Office (DPMPTSP) of the Banjar Regency is to provide increased understanding and practical knowledge to employees about the importance of the training material in realizing excellent service to the community. The trainers are the community service team and ersonal branding and public speaking practitioners. The number of participants in the activity is 25 people. The implementation of the activity is carried out using presentation, discussion and simulation methods. The activities are implementation of pre-tests, provision of materials, and evaluation with post-tests. The training materials include practical theories and practices of personal branding and public speaking. The results of the pre-test and post-test were tested using the t-test and N-Gain. The results of the t-test (p<0.05) showed a significant increase in the knowledge of training participants and the results of the N-Gain test (0.72) showed that the implementation of the training was quite effective.
Responsivitas Pegawai dalam Meningkatkan Pelayanan Publik di Kantor Kelurahan Mawar Kota Banjarmasin: Penelitian Siti Fatimah; Sitna Hajar Malawat; Junaidy; Fakhsiannor
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 1 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 1 (Juli 2025 -
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i1.1647

Abstract

The purpose of this study is to improve the quality of public services, especially in Mawar Village, Banjarmasin City. Responsiveness or responsiveness is the ability of an organization to identify community needs, prioritize needs, and develop them into various service programs. The quality of public services is the core of service performance. Service performance is an important point in the implementation of public services. The quality of public services is an indicator of the success of the public services provided. If the quality of public services is good, then it can be ascertained that the service performance carried out by the service apparatus is also optimal, accompanied by behavior and attitudes that uphold the values ​​of morality and service ethics, and have high responsibility and professionalism in carrying out their duties and responsibilities.
E-Government sebagai Bentuk Inovasi Pemerintah Daerah untuk Peningkatan Kualitas Pelayanan Publik Anjani, Anjani; Malawat, Sitna Hajar
Transparansi : Jurnal Ilmiah Ilmu Administrasi Vol. 6 No. 2: Desember 2023
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/transparansi.v6i2.3416

Abstract

The development of technology and communication is increasingly advanced and rapid, knowingly or unknowingly it has its own impact on people's lifestyles and the current pattern of government work. In the past, there was a distance between the government and the people. But now, with increasingly advanced technological developments between the government and the people it seems as if there is no distance anymore. Then, the current public service paradigm considers recipients of public services as citizens so that there is no difference in terms of social status, ethnicity, race or religion. These changes make local governments inevitably have to innovate to provide the best service to the community.
Employee discipline in the city of banjarmasin: case study of employee discipline in public service review at the north banjarmasin district office Merdayanty, Dewi; Darmawan, Arif; Shaddiq, Syahrial; Junaidy, Junaidy; Malawat, Sitna Hajar
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol. 9 No. 4 (2023): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020233142

Abstract

Employee discipline is very important in ensuring that the public services provided run efficiently and effectively. Employee discipline is not only important for the internal operational effectiveness of an organization but also has a significant impact on the quality of public services provided to the community, especially public services in North Banjarmasin District, Banjarmasin City. The purpose of this study was to determine employee discipline in improving public services in North Banjarmasin District, Banjarmasin City. The research method uses a qualitative descriptive with a case study approach. Data collection techniques through observation, interviews, and documentation. The results of the study find (1) The discipline indicator for working time for civil servants is following the stipulated provisions, namely 37.5 hours in one week starting from Monday to Friday. (2) Disciplinary indicators for civil servant regulations are carried out under applicable procedures and all employees wear uniforms and attributes that have been determined. (3) Disciplinary indicators of civil servant work responsibilities in the use of tools and maintenance of equipment have been carried out properly, if damage occurs to the equipment, repairs are immediately carried out under established procedures
Pembuatan Poster Layanan Publik Dalam Rangka Meningkatkan Pemahaman Digitalisasi Layanan Publik Bagi Aparatur Desa Malawat, Sitna Hajar; Sidik, Abdurrahman; Sya'rani, Ridwan; Anhar, Deli; Haliq, Abdul; Kurniawan, Ahmad; Amelia, Riska
DEDIKASI PKM Vol. 5 No. 3 (2024): DEDIKASI PKM UNPAM
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/dkp.v5i3.43096

Abstract

Poster Layanan Publik yang baik, jelas dan menarik tentu bermanfaat bagi warga masyarakat dalam memahami informasi/kebijakan2 yang disosialisasikan oleh pemerintah dalam hal ini kantor desa sebagai ujung tombak pelayanan publik harus mampu memfasilitasi keterbukaan informasi publik tersebut salah satunya dengan menyediakan tampilan poster layanan publik yang menarik dan jelas dibaca warga masyarakat. Khalayak sasaran kegiatan pengabdian ini pada khususnya adalah aparatur desa anjir serapat baru kecamatan kapuas timur kabupaten kapuas. Metode yang digunakan adalah metode ceramah, diskusi dan dokumentasi. Secara umum pelatihan ini dapat dikatakan berhasil karena para peserta pelatihan mengikuti dengan tekun dan tertib terhadap materi yang di sampaikan. Bahkan setelah dilakukan tanya jawab, para peserta menyatakan bahwa setelah mengikuti pelatihan pengetahuan dan pemahaman mereka bertambah.
BIMBINGAN TEKNIS PELAYANAN PRIMA PADA TENAGA KONTRAK DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KABUPATEN BANJAR Sya’rani, Ridwan; Malawat, Sitna Hajar; Utomo, Haris
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 5 No. 5 (2024): Vol. 5 No. 5 Tahun 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v5i5.34401

Abstract

Bimbingan teknis pelayanan prima untuk tenaga kontrak di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kabupaten Banjar adalah untuk memberikan peningkatan pemahaman dan pengetahuan praktis kepada pegawai kontrak tentang pentingnya dasar-dasar pelayanan prima. Kegiatan tersebut diberikan kepada pegawai perizinan yang berstatus tenaga kontrak/non ASN dalam menerapkan dasar pelayanan prima untuk melayani masyarakat pada proses pelayanan terpadu. Nara sumber kegiatan adalah praktisi yang mempunyai pengalaman di bidang pelayanan prima. Peserta kegiatan berjumlah 25 orang. Pelaksanaan kegiatan dilaksanakan dengan metode presentasi, diskusi dan simulasi. Rangkaian kegiatan adalah pelaksanaan pre test, pemberian materi, dan evaluasi dengan post test. Materi bimbingan teknis meliputi pelayanan prima, budaya kerja, kepribadian pelayanan, kemampuan komunikasi, penanganan aduan masalah dan pembentukan karakter. Hasil pre test dan post test diuji dengan menggunakan uji t dan N-Gain. Hasilnya uji t menunjukkan adanya peningkatan pengetahuan peserta bimbingan teknis secara signifikan dan uji hasil uji N-Gain menunjukkan bahwa pelaksanaan bimbingan teknis pelayanan prima cukup efektif
Co-Authors Abdul Haliq Abdul Haliq Abdul Haliq, Abdul Abdurrahman Ade Nur Atika Sari Anhar, Deli Anjani, Anjani Arif Darmawan Arif Darmawan Asep Nurjaman Beni Akhmad Budi Setiawati Deli Anhar Deli Anhar Devia Hetty Hernany Dewi Merdayanty Evy Emy Liantie Fakhsiannor, Fakhsiannor Fika Fibriyanita Haris Utomo Ilahi, Depi Irma Muliana Junaidy Junaidy, Junaidy Kurniawan, Ahmad Mawaddah, Supiya Miftahul Khair Muhammad Rafiqhi Alfaqih Muhammad Taufik Mufin Normajatun, Normajatun Novianti, Lieta Dwi Novita Octaviani Rama Setiadi Ridwan Sya'rani Ridwan Syarani Ridwan Syarani Risa Dwi Ayuni Riska Amelia Riska Aulia Noor Rizky Subhan Rizky Subhan Rizky Subhan RR. Ella Evrita Hestiandari SITI FATIMAH Sugiannor Sugiannor Sya'rani, Ridwan Syahrial Shaddiq Syarani, Ridwan Sya’rani, Ridwan Tobby Putra Kusuma Winda Emelia Yulianti, Ayu