Herbasuki Nurcahyanto
Departemen Administrasi Publik Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Diponegoro

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IMPLEMENTASI KEBIJAKAN UJIAN NASIONAL DI SEKOLAH MENENGAH PERTAMA KOTA SEMARANG (STUDI DI SMP AL FATTAH) Pratama, Arief; Nurcahyanto, Herbasuki; Dwimawanti, Ida Hayu
Journal of Public Policy and Management Review Volume 3, Nomor 1, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (279.923 KB) | DOI: 10.14710/jppmr.v3i1.4354

Abstract

Education is one of the very important factor in a country. The quality of a good education can make that developed and developing countries. The quality of education can be a tool to measure the progress of the country, because education is an important actor in improving human resources. Regulation of the Minister of national education No. 75 of 2009 About National high school Exam First mention that the national examination (UN) is an activity measurement and assessment of competence of learners nationwide at the level of primary and secondary education. National examination aims to evaluate the competence of graduates nationwide on certain subjects in the subjects of science and technology. This research aims to analyze the implementation of policy and the factors that support the national exam and impede the implementation of the national examination in JUNIOR HIGH SCHOOL Al Fattah Semarang. This research is a qualitative dekskriptif research. Data done with by means of study kepustakaan, documentation and deep interview with several informer. This research also use the model implementation policy according to george edward iii, there are four factors a mutually terkai one another in mempenggaruhi success and failure implementation communication, namely resources, the disposition and structure bureaucracy. Can be concluded that implementation policy national examination in smp al fattah city semarang still find the storm. It can be seen from some of the issues found in honesty and responsibility still weak, the students ( students ) that still mencontek and room ujian still not optimal. Ditemukanya factor inhibitors as resources in this facility not optimal from school, so that it needs to be repaired.
ANALISIS KUALITAS PELAYANAN DI BALAI PENEMPATAN DAN PERLINDUNGAN TENAGA KERJA INDONESIA (BP3TKI) SEMARANG PROVINSI JAWA TENGAH Prakerti, Galeh; Nurcahyanto, Herbasuki; Marom, Aufarul
Journal of Public Policy and Management Review Volume 4, Nomor 4, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (67.581 KB) | DOI: 10.14710/jppmr.v4i4.9418

Abstract

BP3TKI Semarang is one Unit located in Central Java. KTKLN manufacture services have established procedures to obtain KTKLN, satisfaction CTKI / TKI will service KTKLN manufacture can be fulfilled. KTKLN-making services are still not as expected CTKI / workers. This can be seen from several things, among others: the online system used often trobel, queue numbers available does not guarantee CTKI / TKI directly dilayanani. For the waiting room available in BP3TKI also inadequate. Employees are less vigilant attitude, and competent in providing services. This study aims to: 1) How is the quality of service manufacture BP3TKI KTKLN in Semarang? 2) what are the factors that cause the quality of service to less well in the service BP3TKI KTKLN in Semarang? The study states: Quality of Service contained in Semarang BP3TKI less maximal, it is seen in: 1) The procedure was appropriate service standards of service, but the procedure is too long and should be simplified. 2) Suitability period given to the products CTKI / migrant workers in the service KTKLN are in accordance with the needs. However, the card can not be extended, making it less effective and efficient. 3) online monitoring tool can make a solution for the repair or continuous improvement, but because it has not applied to make less good. 4) product in the form of smart card services are free of damage but it is not free from errors in typing, but can be said is good because it rarely happens. 5) The need CTKI / migrant workers in terms of information contained in BP3TKI Semarang has been good, but there is no other information provided there, such as the cost of insurance information, or information about CTKI / other migrant workers. 6) Design services available has been good, but the facilities need to be supported by good physical infrastructure that makes CTKI / TKI feel comfortable. Dimensions cause menajadi poor service quality can be seen below: 1) Facility located in BP3TKI less good, because inadequate. 2) skills possessed by each officer has been good, but needs to be balanced with extensive knowledge. 3) Responsiveness of employees in giving attention to the applicant has been good because in accordance with what is expected by the applicant. 4) Warranty service is good, timeliness of service, and also manufacture KTKLN is free of charge. 5) Empathy care workers is not good, because there are still complaints coming from CTKI / TKI.
ANALISIS KINERJA PEGAWAI DI KECAMATAN MARGADANA KOTA TEGAL Noviana, Nindita Ria; Nurcahyanto, Herbasuki; Hariani, Dyah
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (250.861 KB) | DOI: 10.14710/jppmr.v4i2.8338

Abstract

Human resources is driving organizations to connect all his energy, mind, talent, creativity and strive for the sake of the survival of the organization. Nowdays, One thing is often still a connection problem in the relationship between people and governments in the region is in the field of public services, especially in terms of quality or service quality of government officials to the public. This study aims to determine the dimensions of what drives performance and hinder the performance of employees in the District Margadana Tegal and to analyze and describe the performance of the Civil Service in the District Margadana Tegal. This study used a qualitative descriptive method Subdistrict Margadana locus and focus research on the performance of staff members. Instruments in this study is the researchers themselves, who act as planners, implementers in collecting data, analyzing, interpreting the data and writing research reports that assisted with the interview, the informant purposive sample selection techniques. Mechanical analysis is done through reduction, data presentation and conclusion by using taxonomic analysis. Based on the survey results revealed that the overall performance of employees is not good, there are still many things that need to be repaired it can be seen from many dimensions that hinder the performance of employees in the District Margadana. The dimensions that support the performance of employees in the District Margadana is the dimension of knowledge work, cooperation dimension, the dimension of personal qualities, while inhibiting dimension is the dimension of the quantity of work, dimensions quality of work, creativeness dimensions, the dimensions of dependability, and the dimensions of the initiative. Suggestions are presented in this study is the leader should implement the target time, and more emphasis to pay more attention to and comply with existing standards work system, the leader must be able to be more open so as to create conditions that can motivate subordinates and provide comfort to employees to submit ideas , there must be strict sanctions so that a deterrent effect, and requires the employee to make the planning work and individual work schedules.
ANALISIS KUALITAS PELAYANAN DI BALAI KESEHATAN INDERA MASYARAKAT (BKIM SEMARANG) Diar, Ailsa Rachma; Nurcahyanto, Herbasuki; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (259.06 KB) | DOI: 10.14710/jppmr.v4i3.8902

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The quality of public health services is an activity which is provided by public service providers to fill the needs and expectations of the community health. Balai Kesehatan Indera Masyarakat (BKIM) Semarang is a public organization that operates in the field of health care specialists. The aim of the research are to assess the quality of health services in BKIM Semarang and to identify the dimensions that hamper the quality of health services in BKIM Semarang. the dimensions that used to measure the service’s quality provided by BKIM Semarang consist of tangible, reliability, responsiveness, assurance and emphaty. The result of this research showed that the quality of health services organized by BKIM Semarang can be said less good because there are many deficient in service process. This was evidenced by the facilities such as parking area and information board are still inadequate, long service time, undicipline employees, and disclosure of public’s information remains low. The dimensions that need to be improved in order to increase service quality are tangible, reliabilty and empathy because there still have some lacks. The efforts to improve service quality can be done by adding the quantity of facilities and infrastructure, managing the parking area, recruting health’s experts, employees development, giving a punishment to improve dicipline, setting a Citizen’s Charter and increasing coordination with Dinas Kesehatan Provinsi Jawa Tengah.
PENGELOLAAN KAWASAN KOTA LAMA SEMARANG SEBAGAI SALAH SATU KAWASAN PARIWISATA DI KOTA SEMARANG Grahadwiswara, Agastya; Hidayat, Zaenal; Nurcahyanto, Herbasuki
Journal of Public Policy and Management Review Volume 3, Nomor 4, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (168.94 KB) | DOI: 10.14710/jppmr.v3i4.6499

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Various issues such as the absence of government regulation of the regulatory regions of the old city area management, management of the old city area of Semarang and the lack of attention to cultural heritage buildings into the background of this research. This study aims to analyze and describe the management of the old city area of Semarang as one of the tourist area and know the factors that hinder the management. This study used a qualitative research method is descriptive. The results showed that the management of the old city area of Semarang has not demonstrated effective management. Rules are used refers to the Regional Regulation No. 8 of 2003 on Space and Environmental Building (RTBL). Unfortunately, the management function can not be used in the management of the old city area. Management Old Town area of Semarang is inhibited by a variety of factors such as the relevant authorities BPK2L area management, budget and community participation.Based on these conclusions, the researchers recommend to BPK2L as the manager of the old city area. Management needs to be fortified by local regulation that binds to all sectors and seriously support the government to develop and manage the Old Town area of Semarang as one area of tourism in the city of Semarang.
ANALISIS KUALITAS PELAYANAN DAN KINERJA PENGEMUDI DENGAN KEPUASAN PENGGUNA MIKROTRANS JAK LINGKO DI DAERAH KHUSUS IBUKOTA (DKI) JAKARTA Humairi, Kultsum Al; Nurcahyanto, Herbasuki; Marom, Aufarul
Journal of Public Policy and Management Review Vol 10, No 2: April 2021
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v10i2.30595

Abstract

ABSTRACTImproving service quality and driver performance is needed to meet user satisfaction. Satisfaction is the level of a person's feelings after comparing the perceived service and performance with expectations. This study aims to determine the relationship between service quality, driver performance and user satisfaction of mikrotrans Jak Lingko in DKI Jakarta. This study uses a quantitative research approach with a total sample of 270 respondents who use mikrotrans Jak Lingko in DKI Jakarta. Based on this research, the results of the hypothesis test of the relationship between service quality and user satisfaction indicate a moderate and significant level of relationship and can be accepted, as evidenced by the results of the Kendall Tau correlation coefficient is 0.534, then Z-count 13.07> Z-table (5%) 1.96 and the percentage contribution of 28.5%. Hypothesis test results of the relationship between driver performance and user satisfaction indicate a moderate and significant level of relationship and can be accepted, as evidenced by the results of the Kendall Tau correlation coefficient is 0.514, then Z-count 12.58> Z-table (5%) 1.96 and the percentage contribution was 26.4%. Hypothesis test results of the relationship between service quality and driver performance with user satisfaction show a significant and acceptable relationship, as evidenced by the results of the Kendall tau concordance correlation coefficient, which is 0.814, then Chi-Square count> Chi Square table (5%) is 440.059> 5,991. with a contribution percentage of 66.2%. The three variables of this study have an average in the category of satisfied or good, although some indicators in these variables still show a score below the average. Suggestions that can be given for the constraints in these indicators are that the manager should be able to provide knowledge and take action against drivers to continue to improve service quality and driver performance of mikrotrans Jak Lingko in DKI Jakarta.
IMPLEMENTASI PROGRAM NASIONAL PEMBERDAYAAN MASYARAKAT (PNPM) DI KOTA SEMARANG Herbasuki Nurcahyanto
GEMA PUBLICA : Jurnal Manajemen dan Kebijakan Publik Vol 2, No 1 (2016)
Publisher : Departemen Administrasi Publik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (179.334 KB) | DOI: 10.14710/gp.2.1.2016.55-64

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Poverty is a main issue tosolve. National Urban Program for People Empowerment (PNPM MP) has main program to alleviate poverty by involving participation of the villagers. The purpose of the  research is to analyze the implementation and identify the inhibiting factors of PNPM MP, in Mangunharjo residence Tembalang District Semarang. The approach used is descriptive qualitative approach. The implementation of PNPM MP in Mangunharjo was started in 2007. Direct People Assistance (Bantuan Langsung Masyarakat/BLM) received are used to alleviate poverty through three areas: economy, social and environment. Self-Assistance Groups (Kelompok Swadaya Masyarakat/KSM) has easy access to obtain additional capital to run a business. Poor villagers are asissted through house rehabilitation program and education package. The negative Impacts  also come up that there is  social envy especially for those who do not receive the assistance. The inhibitting factors of the implementation of PNPM MP in Mangunharjo Residence include the internal factors: The limited number of the operating unit members, Some BKM members are not active in some activities, The KSM members do not have sufficient skill to arrange the proposal. While the external factors include: the distrust of villagers toward the credibility of KSMmembers to implement physical projects, and the envy shown by those who do not get  BKM. To increase the awareness of the BKM and KSM members are through trainings, assistingKSM to prepare the project proposals and eventhe reports regularly and continuously. There should be a socialization to the villagers about the programs managed by BKM through regular meetings of RT / RW or the engagement of the community leaders to take a part routinely in the annual meeting forum of  the villagers (Rembug Warga Tahunan/RWT).
STRATEGI PENATAAN KAWASAN KOTA LAMA SEMARANG Hilva Asmania; Herbasuki Nurcahyanto; Mariyam Musawa
Journal of Public Policy and Management Review Volume 3, Nomor 1, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (237.068 KB) | DOI: 10.14710/jppmr.v3i1.4376

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The government of Semarang initiate old town Revitalization program by the Local Government Regulation No. 8 of 2003 on Spatial Planning and Environment Building (SPEB) Old Town area of Semarang . SPEB is an effort to produce guidelines to develop , organize and relive the Old City . SPEB of Old Town area is expected to support the development and revitalization through urban design . The Urban Planning will be followed by the revitalization which is a long-term program. It Aims to enable the revitalization of the Old Town in accordance with the demands of time and a positive impact for the city of Semarang both in terms of tourism , economic , social , and cultural . However there are some problems in revitalizing the Old Town of Semarang that results in a state of stagnation continues - constantly in the Old  Town of Semarang . The study analyzes the strengths , weaknesses , opportunities , and threats in order to obtain the proper management on strategic arrangement Old Town area of Semarang . The approach used is descriptive qualitative methods of data collection , interviews , and documentation studies . The data that have been collected will be presented and analyzed based on internal and external environment and the conclusions drawn . The conclusion of this study is by  recognizing the strengths , weaknesses , opportunities , and threats based on internal and external environment formulated using SWOT analysis and tested with litmus tests , The Strategic Arrangement of Semarang Old Town obtained as follows: Character building and improvement of Human Resources ( HR ) , Improving the quality of HR through the development of a strong characteristic in the socio-cultural values , Improving object optimal service through the cooperation of various sectors of business and community involved in revitalizing Old Town, Each stakeholder improvement respective roles, Handling and tidal flooding , Providing incentives and ease of investment, Increased cooperation with various business sectors in development , Improved complementary tool is still lacking , as well as increase the participation of local communities and businesses.
ANALISIS KEPUASAN PENYELENGGARAANPENERBITAN E-KTP DI TEMPAT PEREKAMAN DATA KEPENDUDUKAN (TPDK) DISDUKCAPIL KECAMATAN SEMARANG BARAT Elisabeth Kezia Devantie; Herbasuki Nurcahyanto
Journal of Public Policy and Management Review Volume 7, Nomer 2, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (364.932 KB) | DOI: 10.14710/jppmr.v7i2.20380

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Enhancing the quality of public services is needed to fulfill the satisfaction of society to the service as expected. Satisfaction is the level of one’s feelings after comparing perceived performance with expectations. This research aims to determine the level of satisfaction of community members related to e-ID card service users in the process of organizing e-ID card publishing and dimensions that need to be improved to increase satisfaction on the quality service at TPDK in Disdukcapil West Semarang Sub District. The author uses quantitative research type by the number of samples as many as 97 respondents as services users at TPDK in Disdukcapil West Semarang Sub District. This research uses the measurement of satisfaction through the 6 dimensions i.e. tangible services, reliability, responsiveness, assurance, empathy, and communication by comparing performance (X) and expectations (Y) that raise the feeling of satisfaction or disatisfaction. The results showed there were three dimensions with three determinants of service quality which are considered important in determining the satisfaction level of society. Which has high expectations, but the level of performance is low so that, it can be said to be less satisfactory and unsatisfactory. The three dimensions: Responsiveness, which includes a factor of quick service, Assurance, including the factor of friendliness and courtesy, Communication officers, including the factor of easement in getting information. The quality of six dimensions with 19 factors has an average of performance level 2.74 and the level of hope 3.48 with the rate of conformity of 78.69 which is categorized satisfacfactory
IMPLEMENTASI PROGRAM BERAS MISKIN (RASKIN) DI KELURAHAN ROWOSARI KECAMATAN TEMBALANG KOTA SEMARANG Dewi Nurul Aisyah; Herbasuki Nurcahyanto; Slamet Santoso
Journal of Public Policy and Management Review Volume 3, Nomor 1, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (312.416 KB) | DOI: 10.14710/jppmr.v3i1.4412

Abstract

Beras Miskin (Raskin) Program is a program of food subsidies as a form of government efforts to increase food security and provide protection to poor families through the distribution of rice. Each family will receive a minimum of 10 kg/month with Rp 1,600/kg at the point of distribution. Researchers take focus in Kelurahan Rowosari Kecamatan Tembalang, Kota Semarang. In fact, implementation of Raskin policy is not always consider full-on procedure policy as depending on condition and situation in society. The objective of this study is to analyze the implementation of the Beras Miskin (Raskin) program. This research uses qualitative descriptive method. Data collection was carried out with in-depth interviews from various informants have been determined. In qualitative research, data retrieved from various sources by using a technique of collecting data of which various (triangulation) and continuously until it is saturated. The result of this research is the determining factors of Beras Miskin (Raskin) program implementation in Kelurahan Rowosari Kecamatan Tembalang, Kota Semarang caused by attitude factors (disposition) which is less successful in rice quality, target the household beneficiaries raskin, the number of households that received rice target beneficiaries.
Co-Authors a Septiana, Niken Putri Mia Agastya Grahadwiswara Agnes Madeline Esti Agung Indriatno, Danang Ailsa Rachma Diar, Ailsa Rachma Alfian Adi Prasetyo Alzena, Calista Putri Widna Amirah Amirudin, Dinda Anaya Tahiyyah Salsabila Anggraini, Dina Eka Anisa Kusuma Aprilina Kartika Sari Arcaya Yudha Ari Subowo Ari Subowo Arin Nisrina Arthania, Athaya Arla Astrid Ratri Sekar Ayu Atsarina, Atika Indah Nur Aufarol Marom Aufarul Marom Aufarul Marom Ayuningtyas Dyah Pitaloka Subagyo Bani Astiti Asa Nugroho Bannu Priyambudi Beny Setiawan, Beny Bunga Sari, Affa Chakim, Moch. Luthfil Charel Jovansa, Jesia Dea Elvaretta, Inez Della Paramitha, Yulia Denia Yurisa Dewi Nurul Aisyah Dewi Ramadhani Dewi Rostyaningsih Dina Ismira Dewi Dinda Prasetyawati Putri Suryono, Difanda Dwi Aldi Aurora, Danissa Dwi Gustiani Dyah Hariani Dyah Lituhayu Elisabeth Kezia Devantie Endang Larasati Endang Larasati Setianingsih Evalia Nuranita Putri Fadiya Aisa Puspita Seyasty Fahad Mursyid Jannata Fauzia, Salsabila Azzahra Febe Kristina Galeh Prakerti, Galeh Gandisa Pangestuti Kiswoyo Giovani Anggasta Goretty Situmorang, Maria Hani’in, Septiati Hanif Eka Septiana Harda Sukma Alam Hardi Warsono Herawaty Manurung Hesti Lestari Hilva Asmania Humairi, Kultsum Al Ida Hayu Dwimawanti Ignatia Bellatrix Ariesta Parameswari Putri Indah Fitriani Indarti Dewi Jayanti Inne Septiana Permatasari Ivana Rantansari Kamelia Fadila Wijaya Kismartini Kismartini Kusuma Dayuninggar, Nawang Larasati, Ajeng Diah Latifah, Hazimah Lendy Shandika Adyasa Lilian Rahma Normalitha Lilis Suminar Maesaroh Maesaroh Maesaroh Maesaroh Margaretha Suryaningsih Mariyam Musawa Mariyam Musawa Marlina Puryanti Monica Pertiwi Muri Monita Murni Septiyanti Mutiara Nafisha Putri Mutiara Nafisha Putri, Nadhifah Yasmin, Alya Nadifa Salsabila Natalia Scolastika Pandiangan Naufal Bahri Maulana Nina Widowati Nina Widowati Nindita Ria Noviana Niniek Septiana, Niniek Nur Chasanah Nur Isnaeni, Latifah Nur Jihan Septiani Nur Shabrina, Nabilla Nurfauziah, Nisa Maulida Nurmalitasari, Wahyu Intan Palupi Parameswari, Palupi Pradini, Agriani Junita Pratiwi Novie Zoelanda Priyantika, Dian Putri Cep Alam Putri Wididiati R. Slamet Santoso Rabindra Rahadiyan Putra Rafica Sari Andriani Ramadhan, Ghaisal Raura Farrah El Ha Reza Ardiansyah Rian Oktavianto Rihandoyo Rihandoyo Rike Dewi Puspitasari Rizal Wahyu Pratama, Muhammad Rizka Ciptaningsih RR. Ella Evrita Hestiandari Ryan Ahmad Firmansyah Safira Janet Araminta Safira, Yolanda Ezra Salsabila Diyamarsis, Cika Salsabila, Norisa Sekar Galih Asmoro Shafira Fadhliana M. Sigalingging, Tessalonika Widi Silvia Dwi Amanda Wijaya Sintia Diah Kusuma Sri Suwitri Sternahirunda, TG Sternahirunda, TG, Sternahirunda, Sulistyaningsih, Novi Susi Sulandari Syaidatul Nugrahinni S, Syaidatul Tiara Lusy K Tri Yuniningsih Trie Meisyah A Trimelia Anggraini Tsafira Azmira, Risa Wandira Naibaho, Widya Anita Yogi Adya Utomo Yuni Lestari Yussrul Hanna Zaenal Hidayat Zulfa Illiyyiin