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All Journal Jurnal Manajemen Kesehatan Indonesia Jurnal Rekam Medis dan Informasi Kesehatan Unnes Journal of Public Health Abdi: Jurnal Pengabdian dan Pemberdayaan Masyarakat Jurnal Peduli Masyarakat Infokes : Jurnal Ilmiah Rekam Medis dan Informasi Kesehatan Jurnal Teknologi Informasi dan Komunikasi Proceedings of the International Conference on Nursing and Health Sciences Jurnal Riset Rumpun Ilmu Kesehatan (JURRIKES) Duta Abdimas: Jurnal Pengabdian Masyarakat Proceeding of International Conference Health, Science And Technology (ICOHETECH) Prosiding Seminar Informasi Kesehatan Nasional Journal of Educational Innovation and Public Health Jurnal Medika Nusantara Jurnal Ilmiah Multidisiplin Ilmu Seroja Husada: Jurnal Kesehatan Masyarakat Jurnal Intelek Insan Cendikia International Journal of Health and Medicine Galen: Jurnal Ilmu Farmasi dan Kesehatan

Puguh Ika Listyorini

Universitas Duta Bangsa Surakarta

Author-ID : 3424695

Religion Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Veterinary Other

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Technology Acceptance Model (TAM) Dan Theory Of Planned Behavior (TPB) dalam keyakinan dan perilaku penggunaan sistem Informasi Manajemen Rumah Sakit Yunita Wisda Tumarta Arif; Puguh Ika Listyorini
JURNAL TEKNOLOGI INFORMASI DAN KOMUNIKASI Vol 11 No 2 (2020): September
Publisher : UNIVERSITAS STEKOM

Technology Acceptance Model (TAM) merupakan model yang dianggap paling tepat dalam menjelaskan bagaimana individu menerima sebuah system. Pada TAM tidak memasukkan pengaruh dari faktor sosial dan faktor kontrol pada perilaku. Kedua faktor tersebut telah terbukti memiliki pengaruh yang signifikan khususya dalam penelitian ini adalah perilaku penggunaan sistem informasi manajemen rumah sakit. Faktor-faktor tersebut merupakan penentu dari perilaku di Theory of Planned Behavior (TPB). RSU PKU Muhammadiyah Delanggu ditetapkan sebagai rumah sakit tipe D. Sistem Informasi Manajemen (SIM) RSU PKU Muhammadiyah Delanggu belum terintergrasi pada keseluruhan unit. Tujuan dari penelitian ini adalah menilai tingkat keyakinan pengguna dan kemauan menggunakan sistem manajemen rumah sakit di RSU PKU Muhammadiyah Delanggu sehingga bisa dijadikan bahan pertimbangan dalam pengembangan Sistem Informasi Rumah Sakit. Jenis Penelitian adalah penelitian deskriptif kualitatif. Tahap penelitian meliputi pengumpulan data, reduksi data, penyajian data dan penarikan kesimpulan. Hasil peneltian rata-rata indeks dari 7 aspek berdasarkan aspek Perceived ease of use 82%, Subjective norm 81%, Perceived behavioral control 78%, Perceived usefulness 81%. Attitude toward using 71% Aspek Behavioral intention to use 79%. Perceived service availibity 82%. Kesimpulan dari peneliti ini bahwa tingkat keyakinan pengguna dan kemauan menggunakan Sistem Manajemen Rumah Sakit adalah baik untuk aspek behavioral control Perceived usefulnes, dan sangat baik pada 6 aspek lainnya

Literature Study: Factors Affecting the Implementation of Hospital Management Information Systems in Hospital Puguh Ika Listyorini; Athipach Dader; Muhammad Zia Ulhaq; Alifah Sari Nugraini
Proceedings of the International Conference on Nursing and Health Sciences Vol 3 No 1 (2022): January-June 2022
Publisher : Global Health Science Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/picnhs.v3i1.1145

Evaluation of information systems aims to explore and find out, about the extent of an information system implementation activity, both from the point of view of user perception, organization, and information system technology. The purpose of this study is to describe a review of the application of the registration information system in hospitals using the Hot-Fit Method. Human component; shortage of experts, officers who do not understand and understand, the process of inputting patient data is not appropriate or incomplete, negligent officers and officers have not attended training on Hospital Management Information Systems. organizational components; there are still some organizations that are not appropriate such as support, supervision, development from the management is lacking or non-existent, there is no reward, there is no evaluation and Standard Operating Procedure in the implementation of Hospital Management Information System. Technology components; some have not run smoothly, the quality of the system is still found obstacles such as the availability of infrastructure that is not yet appropriate, errors still occur in the system, problematic networks, the quality of information that does not meet expectations and the quality of service that has not been maximized.

The Influence of Good Governance Principles on Satisfaction of Participants National Health Insurance Puguh Ika Listyorini; Mutmainah Dwi Novian Martin
Proceeding of International Conference on Science, Health, And Technology Proceeding of the 1st International Conference Health, Science And Technology (ICOHETECH)
Publisher : LPPM Universitas Duta Bangsa Surakarta

Participant satisfaction is a subjective value for the quality of service provided. If the principles of good governance are applied well, service user satisfaction will be high. The purpose of this study is to determine the effect of the application of the principle of good governances to the satisfaction of National Health Insurance participants at the Office of the Social Security Administering Agency in Surakarta. The research method used is quantitative analytic with cross sectional approach, with a sample of 256 people, taken with a quota sampling technique. Data collected by questionnaire, then analyzed by univariate, bivariate, and multivariate analysis. The results showed that there are influences on the principles of openness, accountability, responsibility, inindependency, pre-accountability, participation, Fairnes and equality, and dynamic with participant satisfaction. Of all the principles, the most influential on participant satisfaction is the principle of Fairnes and equality. The conclusion of this study is that there is an influence of the application of the principle of good governances on the satisfaction of participants of the national health insurance.

Patient Clinical Data Integration in Integrated Electronic Medical Record System using System Development Life Cycle (SDLC) Rara Nur Salsabila; Yunita Wisda Tumarta Arif; Puguh Ika Listyorini; Ummi Athiyah
Proceeding of International Conference on Science, Health, And Technology 2021: Proceeding of the 2nd International Conference Health, Science And Technology (ICOHETECH)
Publisher : LPPM Universitas Duta Bangsa Surakarta

Clinic is a health service facility that provides individual services, both providing basic and/or specialized medical services. The processing of medical record documents for outpatient services at the Al-Ikhlas Clinic, Sragen, is still carried out conventionally, starting from registration to storing documents. Often there is duplication, inaccuracy in recording, and presentation of reports that are not in accordance with the services at the service. The purpose of this study was to create medical records for inter-clinic patient data interventions with the development life cycle system development (SDLC) method so that it could provide benefits for officers in processing clinical patient data. This type of research is qualitative in nature using the SDLC system development method carried out by selecting projects, initiating and planning projects, analysis, design, Implementation, and maintenance. The subjects in this study were medical record officers and doctors, while the object under study included recording and processing patient medical record data. The development of the SDLC system is the main instrument to replace the old system as a whole or to improve the existing system, and the data sources used are primary data and secondary data. Electronic Medical Records built using the PHP programming language and MySQL database, where this system has the advantage of being able to speed up the registration process and data processing of computerized patient medical records as well as the ease of staff in making reports to clinic leaders. Electronic Medical Records of Al-Ikhlas Sragen Clinic can produce information in the form of patient data reports, diagnosis reports, action data reports, drug data reports, officer data reports, doctor data reports, polyclinic data reports, examination data reports, and patient registration data reports.

Disparities in hospital cost and INA-CBGs tariff with unit cost analysis of inpatient services Warsi Maryati; Muhammad Faiz Othman; Siti Musyarofah; Puguh Ika Listyorini; Fhahrul Dwi Aryanti; Miftakhul Jannah
Proceeding of International Conference on Science, Health, And Technology 2021: Proceeding of the 2nd International Conference Health, Science And Technology (ICOHETECH)
Publisher : LPPM Universitas Duta Bangsa Surakarta

The National Health Insurance Program, a form of health insurance that has been implemented since 2014, which uses the Indonesian Case Based Groups (INA-CBGs) system. The implementation of this system ensures that patients get good service and hospitals get standard tariff. The intended tariff is in the form of a package which includes all components of hospital costs. This study aims to determine the relationship between the unit cost of all health service cost components and the INA-CBGs tariff and how the gap is. The research sample was taken from the INA-CBGs claim document in the second quarter of 2020 as many as 4,833. Data were analyzed using linear regression to find a relationship between hospital health service costs and the INA-CBGs tariff. Hospital service costs are calculated based on unit cost analysis. The average unit cost of laboratory was IDR 853,500 (7.91%), radiology IDR 366,198 (3.39%), treatment IDR 2,031,850 (18.82%), Examination IDR 4,205,745 (38.95%), Consumables IDR 345,092 (3.17%), and Drugs IDR 3,022,694 (27.76%). The results of the analysis showed Laboratory (b = 1.639; 95% CI = 1.177 to 2.100; p <0.001), Treatment (b = 0.915; 95% CI = 0.852 to 0.978; p <0.001), Examination and Accommodation (b = 1.211; 95% CI = 1.138 to 1.285; p <0.001), and Drug (b = 0.015; 95% CI = 0.007 to 0.024; p <0.001) had a significant relationship with the INA-CBGs tariff. Other variables such as Radiology (b = -0.141; 95% CI = -0.629 to 0.347; p <0.001) and Consumable Costs (b = -0.343; 95% CI = -696 to 0.009; p <0.001) had no significant relationship with INA-CBGs Tariff. However, all cost components have a significant effect (p <0.001) of 42.7% on the INA-CBG tariff with a strong influence category (R = 0.654). Hospitals must be wiser in managing finances with the INA-CBGs pattern, because the tariff may look small because there are some treatment that are not cost effective or there are still unnecessary treatment for patients taking a large portion of the cost of the package.

Hospital Patient Loyalty: In terms of Brand Image, Service Quality, Patient Satisfaction, and Trust Puguh Ika Listyorini; Warsi Maryati; Sylvia Anjani
Proceeding of International Conference on Science, Health, And Technology 2021: Proceeding of the 2nd International Conference Health, Science And Technology (ICOHETECH)
Publisher : LPPM Universitas Duta Bangsa Surakarta

The success of a hospital if it has loyal patients. Patient loyalty depends on the brand image of the hospital, the quality of service to patients, patient satisfaction, and patient trust in the hospital. This study aims to determine whether there is a relationship between brand image, service quality, satisfaction, and patient trust on patient loyalty. This type of research is analytic observational research with a cross-sectional approach. Samples were taken by accidental sampling with a total of 156 patients. The results showed that there was a relationship between brand image, service quality, satisfaction, and patient trust on patient loyalty.

Analysis of Pending Claims Due to Incompatibility of Diagnostic and Action Codes in Inpatients in Hospitals Puguh Ika Listyorini; Nadia Arifah Ramadhan
Proceeding of International Conference on Science, Health, And Technology Proceeding of the 3rd International Conference Health, Science And Technology (ICOHETECH)
Publisher : LPPM Universitas Duta Bangsa Surakarta

This research was conducted at UNS Sukoharjo Hospital. Based on the preliminary study, it was found that 19.5% of the claims filed were pending in inpatient claims and 31% were due to coding cases. This study was conducted to determine pending claims due to coding discrepancies in hospitalized National Health Insurance patients. This is a case study research type with a qualitative research design. Data were taken by observation and interviews with the head of the medical record installation room, coding officer, head of the guarantee installation room, and the verifier of the Health Insurance Administration. The data collected, presented descriptively, and analyzed using content analysis techniques. The results showed that the coding of claim files had been carried out according to hospital standards. Submission of the claim file is carried out after verification by the internal verifier. The pending claim occurs due to a mismatch in coding caused by the need for a join code, an error in determining the main diagnosis, the need for confirmation of the action code, and the need for confirmation of supporting reports. Other influencing factors are support from colleagues, technology support, limited knowledge, and lack of staff training, as well as system changes and problematic servers both from hospitals and from Health Insurance Providers. The conclusion is that there are still pending claims caused by coding cases, so it is better for officers to take coding training and perform server maintenance.

Hubungan Antara Beban Kerja dengan Kinerja Petugas Bagian Pelayanan Penunjang Medis di Rumah Sakit PKU Muhammadiyah Sukoharjo Ananda Nur Khasyanah; Devi Pramita Sari; Puguh Ika Listyorini
Journal of Educational Innovation and Public Health Vol. 2 No. 4 (2024): Oktober : Journal of Educational Innovation and Public Health
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/innovation.v2i4.3236

This study aims to examine the relationship between workload and performance of medical support staff at PKU Muhammadiyah Sukoharjo Hospital. The healthcare system is constantly growing, and medical support staff play a vital role in ensuring quality care. However, an excessive workload can negatively impact employee performance. This quantitative research employs a cross-sectional approach and includes 76 medical support staff as respondents. The workload was measured using indicators such as job conditions, time usage, and target achievement, while performance was assessed based on work quality, quantity, collaboration, responsibility, and initiative. Data were collected through questionnaires and analyzed using the Kruskal-Wallis statistical test. The findings show that 6.6% of the staff experience a heavy workload, 48.7% a moderate workload, and 44.7% a light workload. In terms of performance, 1.3% have poor performance, 25% moderate, and 73.7% good. The statistical analysis reveals a significant relationship between workload and performance (p-value = 0.001), indicating that higher workloads lead to decreased performance. This study highlights the importance of managing workload effectively to maintain employee performance in medical support services.

Penyuluhan Bahaya Minyak Jelantah pada Kader PKK Desa Jeruksawit, Karanganyar Listyorini, Puguh Ika; Artini, Kusumaningtyas Siwi; Saryadi, Saryadi
Jurnal Peduli Masyarakat Vol 5 No 4 (2023): Jurnal Peduli Masyarakat: Desember 2023
Publisher : Global Health Science Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/jpm.v5i4.2348

Konsumsi minyak goreng oleh masyarakat Indonesia dari tahun ke tahun semakin meningkat. Hal ini menyebabkan limbah hasil penggunaan minyak goreng juga semakin meningkat. Jelantah yang merupakan limbah minyak goreng berbahaya bagi kesehatan jika dikonsumsi serta berbahaya bagi lingkungan jika dibuang langsung. Banyak masyarakat yang belum mengerti tentang bahaya jelantah. Tujuan dari kegiatan pengabdian masyarakat ini adalah memberikan penyuluhan atau pendidikan kesehatan tentang bahaya jelantah. Sasaran kegiatan adalah Kader Pemberdayaan Kesejahteraan Keluarga (PKK) Desa Jeruksawit, Karanganyar, Jawa Tengah. Sejumlah 35 orang kader mengikuti kegiatan penyuluhan dengan antusias. Evaluasi program dilakukan dengan membandingan hasil penilaian pretest dan postest tentang bahaya minyak jelantah. Hasil pretest dan postest menunjukkan perbedaan hasil. Dapat disimpulkan kegiatan penyuluhan dapat peningkatan pemahaman kader tentang bahaya minyak jelantah.

HUBUNGAN WAKTU RESPON TIME PELAYANAN INSTALASI GAWAT DARURAT DENGAN KEPUASAN PASIEN DI RUMAH SAKIT MUHAMMADIYAH SELOGIRI Sintya, Intan; Listyorini , Puguh Ika; Susanto , Anton
Seroja Husada: Jurnal Kesehatan Masyarakat Vol. 1 No. 6 (2024): Seroja Husada: Jurnal Kesehatan Masyarakat
Publisher : Seroja Husada: Jurnal Kesehatan Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar

Hospitals, especially emergency departments (IGD), have the aim of achieving optimal health services for patients quickly and precisely and integrated in handling the emergency level so as to prevent the risk of disability and death with a response time of 5 minutes. Speed in providing services in the emergency department (IGD) is a crucial factor in determining the level of patient satisfaction. This research was conducted to determine the relationship between emergency department service response time and patient satisfaction at the Muhammadiyah Selogiri Hospital using a quantitative design with a cross sectional approach. The sample in this study was 257 respondents, using a purposive sampling technique. The research instrument was a questionnaire and the data analysis used was univariate and bivariate analysis. Statistical analysis used the Spearman rho test. Based on the results of the analysis using the Spearman rho statistical test, it was found that the p value was <0.05 (0.000), so Ho was rejected and Ha was accepted, which means there is a relationship between the response time of emergency installation services and patient satisfaction at the Muhammadiyah Selogiri Hospital. Meanwhile, the correlation coefficient value is -0.462, which is interpreted as indicating that the strength of the relationship is at a low or weak level. There is a relationship between the response time of emergency services and patient satisfaction at the Muhammadiyah Selogiri Hospital. It is hoped that this research will further improve the existing response time so that quality service can be achieved and support a sense of satisfaction for patients and families who receive services.

Co-Authors Agung Widyastuti Agusta Pinta Kurnia Rizky Akhmad, Khabib Alia Alifah Sari Nugraini Ananda Nur Khasyanah Anggelli Marsha Pattinama Anisa Dwi Kurniawati ANTON SUSANTO Artini, Kusumaningtyas Siwi Athipach Dader Brillian Nur Diansari Deru Ady Wijananto Devi Pramita Sari Dyah Kusuma Wardhani Farid Farid Agushybana Fhahrul Dwi Aryanti Fhahrul Dwi Aryanti Fitria Wulandari Haryoto Haryoto Hesty Latifa Noor Iin Indriyani Intan Sintya Istiqomah Dwi Budiarti Latifa Noor, Hesty Lestari, Retna Dewi Linda Widyaningrum Liss Dyah Dewi Arini Listyani, Tiara Ajeng Maryati, Warsi Miftakhul Jannah Muhammad Faiz Othman Muhammad Zia Ulhaq Mursid Raharjo Mutmainah Dwi Novian Martin Nadia Arifah Ramadhan Nanda Desia Wahyu Ramadani Niâ€™matu Zuliana Nopita Cahyaningrum Novita Yuliani Nur Kasanah Oktaviana, Aptika Pinkan Pratiwi Pramudya Kurnia PUJI LESTARI Rara Nur Salsabila Rezky Paska Kalbuadi Riska Rosita RUSMINI Sadewi, Yuan Yuzti Saryadi Saryadi Saryadi Savira Luthfiana Putri Santoso Sintya, Intan Siti Musyarofah Sjuhary Rowi, Armein Suranto Suranto Susanto , Anton Sylvia Anjani Triantoro Aji Pratomo, Havidz Ummi Athiyah Via Lili Aurista Widya Fikri Istiqomah Witriyani, Witriyani Yudistiro, Indra Yuliana, Ana Yunita Ariyanti Yunita Wisda Tumarta Arif

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