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Journal : Journal of Business

Analisis faktor penentu keberhasilan implementasi sistem informasi akademik pada ISB Atma Luhur Amri, Amri; Isnanto, R Burham; Alkodri, Ari Amir; Bakti Atmaja, R Ferry
Journal of Business & Banking Vol 14 No 1: May-October 2024
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jbb.v14i1.4499

Abstract

To support higher education, academic information systems are required. However, user satisfaction, especially among students, is crucial to the system’s success. The aim of this research was to investigate the relationship between student happiness and the quality of academic information systems at the Atma Luhur Institute of Science and Business (ISB), using ease of use as a mediating variable. This study aims to analyze the factors influencing student satisfaction with the academic information system at ISB Atma Luhur. Using structural equation modeling (SEM) with a partial least squares (PLS) approach, this research examines the impact of information quality, system quality, and service quality on ease of use and student satisfaction. Data were collected through questionnaires distributed to 200 students who use the information system. The results indicate that information quality and system quality significantly affect ease of use, which in turn affects student satisfaction. Additionally, service quality has a direct and significant impact on student satisfaction. These findings contribute significantly to the development of academic information systems by highlighting aspects that need attention to enhance user satisfaction. The practical implications of this research include recommendations for improving information quality, system quality, and service quality within the context of academic information systems.
Analisis faktor penentu keberhasilan implementasi sistem informasi akademik pada ISB Atma Luhur Amri, Amri; Isnanto, R Burham; Alkodri, Ari Amir; Bakti Atmaja, R Ferry
Journal of Business & Banking Vol 14 No 1: May-October (2024)
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jbb.v14i1.4499

Abstract

To support higher education, academic information systems are required. However, user satisfaction, especially among students, is crucial to the system’s success. The aim of this research was to investigate the relationship between student happiness and the quality of academic information systems at the Atma Luhur Institute of Science and Business (ISB), using ease of use as a mediating variable. This study aims to analyze the factors influencing student satisfaction with the academic information system at ISB Atma Luhur. Using structural equation modeling (SEM) with a partial least squares (PLS) approach, this research examines the impact of information quality, system quality, and service quality on ease of use and student satisfaction. Data were collected through questionnaires distributed to 200 students who use the information system. The results indicate that information quality and system quality significantly affect ease of use, which in turn affects student satisfaction. Additionally, service quality has a direct and significant impact on student satisfaction. These findings contribute significantly to the development of academic information systems by highlighting aspects that need attention to enhance user satisfaction. The practical implications of this research include recommendations for improving information quality, system quality, and service quality within the context of academic information systems.
Co-Authors Aditia, Gita Adiwinoto, Bambang Adiyarta, Krisna Agus Dendi Rachmatsyah Agus Dendi Rachmatsyah Agus Dendi Rachmatsyah Ainulfitri, Safira Amanda, Reffi Amri Amri Andi Saputra Andreani Andreani Anisah Anisah, A Aswin, Fajar Atmaja, Ferry Bakti Atmaja, R Ferry Bakti Bakti Atmaja, Ferry Bakti Atmaja, R Ferry Bakti, Ferry Bambang Adi Winoto Bambang Adiwinoto Benny Wijaya Burham Isnanto Burham Isnanto Burham Isnanto Burham Isnanto Burham Isnanto Farid Chandra Kirana Chrisna Putra, Rendy Rian Dendi Rachmansyah, Agus Dendi Rachmatsyah, Agus Elly Yanuarti Elly Yanuarti Elly Yanuarti Ellya Helmud Ellya Helmud ellya helmud, ellya erli, erli Farid, R Burham Isnanto Ferry Bakti Atmaja Ferry Bakti Atmaja Fitriyani . Fitriyani Fitriyani Fitriyani, F Gita Aditia Ilham Ilham Irawadi, Syafrul Irawan, Devi Irwan Prayudi Isnanto Farid, Burham Isnanto, Burham Isnanto, R Burham Kiswanto Wanto Liliany Candra Liza Fahreni Marini . Marini Marini Marini Marini Maxrizal Melati Suci Mayasari, Melati Suci Muhammad Hamdan Probonegoro, Wishnu Aribowo R Burham Isnanto R Ferry Bakti Atmaja R. Burham Isnanto R.Ferry Bakti Atmaja Rachmantsah, Agus Dendi Rachmatsyah, Agus Dendi Risky Maulana Riyan Nugraha Safitri, Linda Saftari, Maya Sari, Melati Suci Maya Sarwindah Sarwindah Sarwindah Sarwindah Sarwindah, Sarwindah Seno Hadi Saputro Septiawan, Yudi Sugihartono, Tri Sugihartono, Tri Sujono Sujono Sujono Sujono Sujono, Sujono Supardi Supardi Supardi Supardi Supardi Supardi Vebrian, Rajab Wijaya, Benny Yanuarti, Elly Yudhi Rudini Yulita Yulita Yulita Yulita, Yulita Yurindra Yurindra Yurindra, Yurindra Yuyi Andrika, Yuyi