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MANAGING PARENT SATISFACTION OF PUBLIC ELEMENTARY SCHOOL ON EFFECT OF EXPECTATION AND PERCEIVED VALUE Desianti, Lisa Chandrasari; Nurlaila, Hanik; Tukiran, Mar
Journal of Industrial Engineering & Management Research Vol. 2 No. 4 (2021): August 2021
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (504.361 KB) | DOI: 10.7777/jiemar.v2i4.181

Abstract

Usually there is no attention with regards to student's or parent’s satisfaction especially for public schools. The aim of this study is to examine how parents' satisfaction levels are influenced by their expectations and perception values, so that it can improve the quality of education through improving students or parent’s satisfaction. Research was conducted in Depok Baru 2 Public Elementary School, Depok City, Indonesia. The method of analysis uses Partial Least Squares Structural Equation Modelling (PLS-SEM). 60 data out of 72 was collected from 6th grade parents. Finding of this study showed, path coefficient of customer expectations to customer perceived value was 0.626; meanwhile path coefficient of customer expectations to customer satisfaction was -0.066; and the path coefficient of customer perceived value to customer satisfaction was 0.877. Finally, the path coefficient of customer expectation to customer satisfaction through customer value was 0.549. This proves that the existence of variable mediation of customer perceived value successfully mediated customer expectations toward customer satisfaction.
EVALUATION OF POLICY OF “SEKOLAH PENGGERAK” AND “GURU PENGGERAK” AS PIONEERS OF CHANGES IN THE EDUCATION SYSTEM IN THE NEW PARADIGM CURRICULUM Lisa chandrasari Desianti; Tati Rahayuningsih
Pedagonal : Jurnal Ilmiah Pendidikan Vol 6, No 1 (2022): Pedagonal : Jurnal Ilmiah Pendidikan
Publisher : Fakultas Keguruan dan Ilmu Pendidikan Universitas Pakuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/pedagonal.v6i1.4936

Abstract

The purpose of this paper is to review and evaluated the “Sekolah Penggerak” and “Guru Penggerak” program in Indonesia launched since 2021. The paper attempts to answer the following research questions: (1) has the “Sekolah Penggerak” and “Guru Penggerak” been running as expected? (2) What things need to be done in improving the effectiveness of “Sekolah Penggerak” and “Guru Penggerak” in Indonesia?  This research method is carried out with an evaluation research and desk study approach by reviewing policy objectives rolled out by the Indonesian government through the curriculum "Merdeka Belajar" compared to current conditions.  The results of the desk study and evaluation show that there are at least 7 (seven) aspects that constitute curriculum changes at this program, namely (1) The profile of Pancasila students; (2) Changes in KI and KD to CP (Learning Outcomes); (3) Learning system with thematic approach; (4) The new paradigm curriculum; (5) Collaborative learning model; (6) Informatics subjects; (7) Combining science and social studies subjects. Further research is needed to see the impact and effectiveness of the achievement of the “Sekolah Penggerak” and “Guru Penggerak” in a quantitative method within the next 2 years
Strengthening Service Leadership and Self-Efficacy in Increasing Job Satisfaction of Private Junior High School Teachers Eko Pramono; Taty Rahayuningsih; Lisa Chandrasari Desianti
Pedagonal : Jurnal Ilmiah Pendidikan Vol 6, No 1 (2022): Pedagonal : Jurnal Ilmiah Pendidikan
Publisher : Fakultas Keguruan dan Ilmu Pendidikan Universitas Pakuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/pedagonal.v6i1.5004

Abstract

The purpose of this study was to find a way to increase teacher job satisfaction by examining the relationship between servant leadership and self-efficacy and job satisfaction. The population in this study were honorary teachers at private junior high schools throughout Bogor Regency, which opened 160 teachers. The sample was determined by simple random sampling, using the proportional random sampling technique and the Taro Yamane formula so that the number of samples in this study was 113 teachers. The method in this study is a statistical correlational method with a quantitative approach. The correlational approach is used to determine whether or not there is a relationship between the independent variable and the dependent variable. Collecting data in this study using a questionnaire or questionnaire. This study has two independent variables and one dependent variable. The independent variables are service leadership (X1) and self-efficacy (X2), while the determining variable is teacher job satisfaction (Y). This study obtained the results that there is a positive and significant relationship between service leadership (X1) and teacher job satisfaction (Y) with a correlation coefficient of 0.527, and there is a positive and significant relationship between self-efficacy (X2) and teacher satisfaction (Y) with the correlation coefficient value is 0.449, and there is a relationship between service leadership (X1) and self-efficacy (X2). Together, there is a positive and significant relationship with teacher job satisfaction (Y) at Private Junior High Schools in Bogor Regency with a correlation coefficient (R) of 0.543. Based on this, it can be stated that to increase teacher job satisfaction, it can be supported through efforts to increase service leadership and self-efficacy.
Increased Utilization of Follow Up Results of Simpego Application-Based Knowledge and Skills Assessment Through Self-Reflection of Teachers Independency Hanik Nurlaila; Lisa Chandrasari Desianti
Pedagonal : Jurnal Ilmiah Pendidikan Vol 6, No 1 (2022): Pedagonal : Jurnal Ilmiah Pendidikan
Publisher : Fakultas Keguruan dan Ilmu Pendidikan Universitas Pakuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/pedagonal.v6i1.4940

Abstract

In an effort to improve student achievement outcomes optimally, teachers must be able to identify students' abilities to absorb and understand the knowledge they convey. The Teacher Reflection process is very useful for improving the quality of learning carried out by teachers in the classroom, especially as a solution to improve the understanding of problematic students. The purpose of this study was to determine the level of effectiveness and efficiency of various components of the teacher's learning. This research methodology uses a Research and Development (R D) approach, namely by building a Pedagogic Assessment System (SIMPEGO) so that it can integrate student achievements before and after teacher reflection. The form of action taken is to plan supervisory actions through self-reflection of the teacher independently and followed by the utilization of the results of the knowledge and skills assessment. The research stages consist of 3 cycles, namely: (1) planning, action, observation, and reflection; (2) assignments, discussions, directions, and mentoring; (3) guidance and training. The results showed that overall students who did not complete or had problems in the basic competencies of a subject experienced an increase in learning outcomes after these students received remedial improvement and enrichment programs by the teacher. This study prove that the teacher's self-reflection activities are very effective in increasing the use of follow-up on the results of the Simpego application-based knowledge and skill assessment.
ENHANCEMENT OF ORGANIZATIONAL COMMITMENT THROUGH STRENGTHENING SHARED LEADERSHIP AND TEACHER SATISFACTION IN FADILAH VOCATIONAL HIGH SCHOOL SOUTH TANGERANG Jayadih Jayadih; Lisa Chandrasari Desianti; Triningsih Triningsih
Pedagonal : Jurnal Ilmiah Pendidikan Vol 6, No 1 (2022): Pedagonal : Jurnal Ilmiah Pendidikan
Publisher : Fakultas Keguruan dan Ilmu Pendidikan Universitas Pakuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55215/pedagonal.v6i1.5006

Abstract

This research aims to determine the effect of shared leadership and job satisfaction on organizational commitment. The subject of the study was Fadilah Vocational High School (SMK Fadilah) teacher of South Tangerang City. A study sample of 36 teachers consist of male and female. The research data was obtained using Likert’s scale instruments to measure organizational commitment variable, shared leadership and teacher job satisfaction. Data analysis using Structural Equation Modeling (SEM) with partial least square (PLS) method. The results of the study proved that there is a positive direct effect of shared leadership variables on job satisfaction and a positive direct effect of job satisfaction variables on organizational commitment.  Furthermore, the value of indirect effect of shared leadership variables on organizational commitment variables is greater than the value of direct effect. This means that indirectly the effect of shared leadership variables through job satisfaction variables has a significant effect on changes in organizational commitment variables. This proves that the existence of a job satisfaction mediation variable is full mediation or perfect because its presence results in the relationship between shared leadership variables and previously negative and insignificant organizational commitments turning positive and significant.
Transformasi Kecerdasan Buatan Terhadap Pengerjaan Tugas Kuliah Mahasiswa Management Semester 2 Mintawati, Hesri; Pratiwi, Intan Deanida; Desianti, Lisa Chandrasari; Simangunsong, Bonse Aris Mandala Putra; Luckieta, Meiliani
JUDICIOUS Vol 5 No 2 (2024): Judicious
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/jdc.v5i2.1735

Abstract

This study aims to see if there is a change in the work of Nusa Putra students' coursework after a major update in the artificial intelligence (AI) sector. In a digital era that has changed greatly after AI, this research focuses on examining whether after AI there are changes in critical thinking, problem analysis, and also student literacy in coursework. The method used in the research is qualitative by means of interviews. The population we studied was NUSA PUTRA UNIVERSITY students majoring in Management Semester 2 and the sample used was 6 NUSA PUTRA UNIVERSITY students majoring in Management Semester 2. The results showed that artificial intelligence or AI is very influential on the mindset of critical thinking and also the level of literacy of a student, but the changes brought by AI can have both good and bad effects on students. It is also supported by the answers given by the respondents that AI or artificial intelligence can have both good and bad effects depending on who uses it and how it is used. This study emphasizes the importance of education in the use of AI to ensure that students' critical thinking, literacy and problem-solving skills are not diminished. The results also show that a balanced use of AI is the key to maximizing the advances in technology today. Keywords: Student Management, Critical Thinking, Literacy Level, Artificial Intelligence (AI)
The Influence of Service and Prices on Consumer Decisions in Buying Products at the X Second Wear Store Mintawati, Hesri; Desianti, Lisa Chandrasari; Solihah, Siti Sa'adiatus; Putri, Desti Amelia; Laksana, M. Agung
JUDICIOUS Vol 5 No 2 (2024): Judicious
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/jdc.v5i2.1783

Abstract

This research aims to analyze the influence of service and price on consumer decisions in purchasing products at Toko X Second Wear, a quality used clothing shop. Using a qualitative approach, data was collected through in-depth interviews with ten consumers who had shopped at the store. The research results show that responsive and empathetic service from shop staff and competitive prices greatly influence consumer satisfaction and purchasing decisions. Consumers appreciate the friendliness, politeness and speed of service of the staff, which significantly improves their shopping experience. Apart from that, the price of the product which is considered commensurate with its quality is also an important factor in purchasing decisions. This study suggests that Toko X Second Wear should improve the clarity of promotions and loyalty programs to better satisfy customers. The findings of this research can be a guide for other used clothing store managers in improving marketing and service strategies to increase customer satisfaction and loyalty.
The Effect of Price and Consumer Interest in Boba Drinks in Indonesia: A Case Study of Capcin Idano in the City of Sukabumi Mintawati, Hesri; Desianti, Lisa Chandrasari; Aulia, Tasya; Risa, Risa; Vinoza, Ridan Ahwi
JUDICIOUS Vol 5 No 2 (2024): Judicious
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/jdc.v5i2.1784

Abstract

Boba beverages have become a popular trend in Indonesia, with a variety of boba drinks available in the market. This research aims to understand how price and consumer interest influence people's inclination to purchase boba drinks, focusing on Capcin Idano in Sukabumi City. We utilized a qualitative method, conducting interviews with Capcin Idano consumers and performing a literature review. The findings indicate that affordable pricing and high consumer interest play significant roles in influencing consumers' purchasing decisions regarding Capcin Idano boba drinks. This study provides insights into the factors affecting consumer interest in boba beverages, which can be valuable for the beverage industry and future researchers.
Hubungan antara Kualitas Layanan dan Kepuasan Pelanggan: Studi Kasus pada Pelanggan PT Zhisheng Pacific Trading (Mixue Indonesia) Mintawati, Hesri; Desianti, Lisa Chandrasari; P., Meisya Eka Putri; Firdaus, Rifka Salsabila; Herawati, Dea Ariana
JUDICIOUS Vol 5 No 2 (2024): Judicious
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/jdc.v5i2.1854

Abstract

Utilizing a qualitative method, this research investigates the customer satisfaction of PT Zhisheng Pacific Trading (Mixue Indonesia). The aim of this study is to gain an understanding of customer’s perceptions regarding the quality of service they receive and to what extent this influences their satisfaction. The research sample consist of 10 clients selected purposively. Data were collected through interviews conducted with the assistance of structured question guides. The data analysis does not involve coding and thematic techniques, but solely encompasses a qualitative assessment of customer responses. The research findings indicate a significant correlation between how customers perceive the services and their level of satisfaction. These results enable PT Zhisheng Pacific Trading to enhance their services to better satisfy their customers.
Pengaruh Kualitas Pelayanan dan Lokasi Terhadap Keputusan Pembelian Konsumen pada Restoran Jepang Ale's Place Cipoho Sukabumi Mintawati, Hesri; Desianti, Lisa Chandrasari; Sonia, Citra; Abdurrahman, Abdan; Iqbal, M.
JUDICIOUS Vol 5 No 2 (2024): Judicious
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/jdc.v5i2.1855

Abstract

This study examines the influence of service quality and location on consumer purchasing decisions at Ale's Place Japanese restaurant, Cipoho, Sukabumi. Service quality, which includes service speed, staff friendliness, and cleanliness, as well as the restaurant's strategic location, are important factors that can influence customer satisfaction and loyalty. This study used qualitative methods with data collected using observation, interview, and documentation techniques to consumers who have made at least one purchase in the last six months. The results of the study show that good service quality can significantly increase customer satisfaction and encourage repeat purchases. Although the location of the restaurant is not entirely strategic, the uniqueness of the concept and quality of service still attract customers. Therefore, Ale's Place should focus on improving service quality and consider additional factors such as price and promotion to retain and attract more customers.