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All Journal Jurnal Administrasi Bisnis Jurnal TAM (Technology Acceptance Model) JUTIK : Jurnal Teknologi Informasi dan Komputer JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Progresif: Jurnal Ilmiah Komputer Jurnal Ilmiah Betrik : Besemah Teknologi Informasi dan Komputer ABSYARA: Jurnal Pengabdian Pada Masyarakat Jurnal Teknologi Sistem Informasi Klik - Jurnal Ilmu Komputer Jurnal Pustaka Data : Pusat Akses Kajian Database, Analisa Teknologi, dan Arsitektur Komputer Jurnal Riset Rumpun Ilmu Kedokteran (JURRIKE) Innovative: Journal Of Social Science Research MDP Student Conference Jurnal Rekayasa Sistem Informasi dan Teknologi Jurnal Ilmiah Ekonomi dan Manajemen International Journal of Educational and Life Sciences (IJELS) Jurnal Ilmiah Betrik : Besemah Teknologi Informasi dan Komputer Jurnal Riset Teknik Komputer Jurnal Riset Sistem Informasi Neptunus: Jurnal Ilmu Komputer dan Teknologi Informasi Saturnus: Jurnal Teknologi dan Sistem Informasi Jurnal TAM (Technology Acceptance Model) Jurnal Ilmiah Manajemen Dan Kewirausahaan
Dicky Pratama
Universitas Multi Data Palembang
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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PENGARUH TEKNOLOGI ARTIFICIAL INTELLIGENCE APLIKASI DUOLINGO TERHADAP KEPUASAN PELANGGAN MENGGUNAKAN METODE TECHNOLOGY ACCEPTANCE MODEL (TAM) Cesya Catherine; Albert Wijaya; Dicky Pratama
Jurnal Teknologi Informasi dan Komputer Vol. 12 No. 1 (2026): JUTIK : Jurnal Teknologi Informasi dan Komputer, Edisi April 2026
Publisher : LPPM Universitas Dhyana Pura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36002/jutik.v12i1.3984

Abstract

The advancement of technology, particularly Artificial Intelligence (AI), has brought significant changes to the education sector, especially in the use of digital learning applications such as Duolingo. This application integrates AI to provide an adaptive and personalized learning experience, enabling content customization and automatic feedback based on user performance. This research endeavors to understand the impact of AI technology in the Duolingo application on user satisfaction by applying the Technology Acceptance Model (TAM) framework. A quantitative approach was used, with data gathered through questionnaires distributed to 100 active Duolingo users. The research variables include perceived ease of use (PEOU), perceived usefulness(PU), attitude toward use(AT), behavioral intention(BI), and actual usage(AU). The outcomes of the validity and reliability tests show that all instruments utilized in this research fulfill the requirements for validity and reliability.Structural model analysis shows that all hypotheses in the TAM model are statistically significant, where the ease of use of AI positively influences perceived usefulness, user attitude, behavioral intention, and actual usage. The conclusion of this study reveals that the integration of AI in Duolingo has a positive impact on user satisfaction. This study helps to further the understanding of learning technology that is more engaging, interactive, effective, and adaptable to future needs.
ANALISIS KEPUASAN PENGGUNA TERHADAP ALGORITMA AI DALAM PERSONALISASI KONTEN PADA APLIKASI INSTAGRAM MENGGUNAKAN METODE EUCS Callista Felisya; Felinsia Pung Handoko; Shella Marcelia; Dicky Pratama
Jurnal Teknologi Informasi dan Komputer Vol. 12 No. 1 (2026): JUTIK : Jurnal Teknologi Informasi dan Komputer, Edisi April 2026
Publisher : LPPM Universitas Dhyana Pura

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

As one of the popular platforms and often used by the general public, Instagram is a social media that is widely used by the public that allows us to post content, exchange content, and get information from the Artificial Intelligence (AI) algorithm. Based on the number of users who use the Instagram application, this study was conducted to provide a level of user satisfaction with the AI ​​algorithm in personalizing content presented by the Instagram application. The approach applied to assess the level of user satisfaction with the AI ​​algorithm is the End-User Computing Satisfaction (EUCS) Method. The data collection method appliedis the use of a questionnaire with a total of 18 questions distributed to 100 respondents who are active users of the Instagram a pplication. Based on the data collection obtained using EUCS, from a total of 5 hypotheses, there are 2 hypotheses that have a significant influence on the scale of user satisfaction and these variables are accuracy & timeliness variables. From the results of this hypothesis, it can be stated that the AI ​​algorithm in the Instagram application provides satisfaction to users in the context of content personalization accuracy and timeliness in presenting content, but the AI ​​algorithm has not made a significant contribution to other aspects such as Content, Format and Ease of Use. The percentage obtained based on 5 hypothesis tests, 40% shows that the AI ​​algorithm has influenced user satisfaction, but the other 60% are content suitability, explore page accuracy, lack of application display, and user convenience in using the application that still needs to be returned by the application manager to provide a satisfying user experience. This study can be a basis for the Instagram application itself to improve the AI ​​algorithm in developing their application in order to provide comprehensive satisfaction to users.
Sistem Pendukung Keputusan Penentuan Pegawai Terbaik Menggunakan Metode TOPSIS: Studi Kasus: PT JACCS Mitra Pinasthika Mustika Finance Indonesia Bryan Lim; Dicky Pratama
Jurnal Pustaka Data (Pusat Akses Kajian Database, Analisa Teknologi, dan Arsitektur Komputer) Vol 5 No 1 (2025): Jurnal Pustaka Data (Pusat Akses Kajian Database, Analisa Teknologi, dan Arsitekt
Publisher : Pustaka Galeri Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55382/jurnalpustakadata.v5i1.968

Abstract

PT JACCS MPM FINANCE INDONESIA merupakan perusahan yang bergerak dibidang pembiayaan investasi modal usaha dan multiguna di sektor otomotif. Perusahaan ini memiliki banyak pegawai yang tersebar di berbagai cabang di Indonesia. Untuk meningkatkan kinerja pegawai, perusahaan memberikan penghargaan kepada pegawai terbaik setiap bulannya. Namun, proses penentuan pegawai terbaik masih dilakukan secara manual dengan mempertimbangkan beberapa kriteria seperti kehadiran, kedisiplinan, kinerja, dan lain-lain. Hal ini menyebabkan proses penentuan pegawai terbaik menjadi subjektif dan memakan waktu yang lama. Penelitian ini bertujuan untuk membangun sistem pendukung keputusan penentuan pegawai terbaik menggunakan metode TOPSIS (Technique for Order Preference by Similarity to Ideal Solution). Metode TOPSIS dipilih karena mampu menyelesaikan masalah pengambilan keputusan secara praktis, konsep sederhana dan mudah dipahami, komputasinya efisien, serta memiliki kemampuan untuk mengukur kinerja relatif dari alternatif-alternatif keputusan. Sistem ini dikembangkan menggunakan bahasa pemrograman PHP dengan framework CodeIgniter dan database MySQL. Hasil pengujian menunjukkan bahwa sistem mampu melakukan perhitungan dengan akurat sesuai dengan metode TOPSIS dan dapat membantu pihak manajemen dalam menentukan pegawai terbaik secara objektif dan efisien.
Perencanaan Strategis TI Di Dinas Ketahanan Pangan Dan Pertanian Palembang Menggunakan Metode Ward & Peppard Muhammad Akbar; Dicky Pratama
BETRIK Vol. 16 No. 03 (2025): Jurnal Ilmiah BETRIK : Besemah Teknologi Informasi dan Komputer
Publisher : PPPM Institut Teknologi Pagar Alam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36050/z1xbnd32

Abstract

The development of information technology has become a crucial element in enhancing governance efficiency and improving public service quality, particularly within the Palembang City Food Security and Agriculture Office (DKPP), which plays a strategic role in ensuring regional food stability. However, evaluation results indicate that the utilization of information systems within DKPP remains suboptimal, especially in integrating food data, digitizing operational processes, and supporting data-driven decision-making. This study aims to formulate a strategic Information Systems and Information Technology (IS/IT) plan aligned with organizational needs using the Ward and Peppard framework. Data collection was conducted through observation, interviews, and document analysis. The assessment of internal conditions was carried out using the Value Chain model, while external factors were examined through PESTEL analysis. The findings were then synthesized using SWOT analysis and Critical Success Factor (CSF) identification to determine strategic priorities. The study recommends the development of an integrated Food and Agriculture Information System as the core platform to unify food price data, food balance sheets, smart farming initiatives, food distribution processes, and food safety monitoring. Furthermore, a future application portfolio was formulated using the McFarlan Strategic Grid, accompanied by a five-year implementation roadmap to guide progressive IS/IT development. The resulting strategic plan is expected to strengthen DKPP’s digital ecosystem, improve operational efficiency, and support more accurate and responsive decision-making in addressing regional food security challenges.
Perencanaan Strategis SI/TI pada Kesbangpol Prov.Sumsel Dyon Fillipo; Dicky Pratama
BETRIK Vol. 16 No. 03 (2025): Jurnal Ilmiah BETRIK : Besemah Teknologi Informasi dan Komputer
Publisher : PPPM Institut Teknologi Pagar Alam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36050/0s2vkr82

Abstract

The rapid advancement of Information and Communication Technology has encouraged government institutions to implement Information Systems/Information Technology (IS/IT) that align with organizational objectives. Nevertheless, the current IS/IT utilization at the National Unity and Politics Agency (Kesbangpol) of South Sumatra Province remains constrained by system–business process misalignment, limited cross-departmental data integration, and the absence of a coherent IS/IT strategic plan. This study aims to formulate a comprehensive IS/IT strategic plan to guide the medium- and long-term development of Kesbangpol’s public services. The Ward and Peppard methodology was employed within a descriptive qualitative case-study design. Data were collected through field observations, reviews of the 2024–2028 Strategic Plan and standard operating procedures, interviews, and relevant literature. Internal business environment analysis used the Value Chain framework to identify organizational strengths and weaknesses, while external analysis applied PESTEL to map strategic opportunities and threats. These findings were synthesized through SWOT to derive SO, WO, ST, and WT strategic alternatives, which were subsequently translated into Critical Success Factors as prerequisites for effective implementation. Application development priorities were determined using the McFarlan Strategic Grid. The study recommends a prioritized IS/IT portfolio, including an Integrated Kesbangpol Information System, an Integrated and Verified Civil Society Organization Database, an Early Warning System for conflict and radicalism, a Digital Political Education Platform, and an internal Knowledge Management System. This strategic design is expected to enhance coordination effectiveness, improve data-driven service quality, and strengthen regional socio-political resilience in a sustainable manner
Perencanaan Strategis SI/TI Pada BP3MI Sumatera Selatan Menggunakan Ward And Peppard Tria Nanda Mughny; Dicky Pratama
BETRIK Vol. 16 No. 03 (2025): Jurnal Ilmiah BETRIK : Besemah Teknologi Informasi dan Komputer
Publisher : PPPM Institut Teknologi Pagar Alam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36050/6ahs9711

Abstract

The utilization of Information Systems and Information Technology (IS/IT) is a strategic necessity for BP3MI South Sumatra to enhance the effectiveness of placement and protection services for Indonesian Migrant Workers (PMI). However, the integration of existing systems such as SIDABIT, TNDE, E-KIN, SPBW, and SISKO remains suboptimal, several processes are still performed manually, and no strategic IS/IT planning document is available as a foundation for long-term development. These conditions highlight the urgency for BP3MI to establish a structured strategic direction for IS/IT utilization that aligns with service needs. This study employs the Ward and Peppard methodology through Value Chain, PEST, SWOT, and Critical Success Factors analyses to identify the current organizational condition and formulate the required strategies. The study produces several key outputs, including a strategic IS/IT planning model consisting of Information System strategy, Information Technology strategy, and IS/IT management strategy, as well as a portfolio of prioritized applications such as SIDABIT Enhanced, Customer Relationship Management (CRM) for PMI, an IoT-based PMI Monitoring System, and an AI/Blockchain-based Document Verification System. It also provides an application contribution mapping using the McFarlan Strategic Grid and a five-year IS/IT development roadmap to guide phased implementation. The analysis further shows that BP3MI possesses strengths in service infrastructure and available central systems but still faces weaknesses such as limited system integration and human resource constraints, along with external threats including human trafficking, overcharging practices, regulatory changes, and data security risks. This study has limitations related to the dominance of qualitative data, restricted access to some technical information, and the absence of system testing, thereby requiring further research to validate implementation effectiveness.
Analisis Dan Perencanaan Strategi Sistem Informasi Pada LLDIKTI Wilayah II Palembang Zidan, Abi; Dicky Pratama
BETRIK Vol. 17 No. 01 (2026): Jurnal Ilmiah BETRIK : Besemah Teknologi Informasi dan Komputer
Publisher : PPPM Institut Teknologi Pagar Alam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36050/hkp8s454

Abstract

The advancement of Information Systems and Information Technology (IS/IT) requires organizations to improve service quality effectively and efficiently. The Higher Education Service Institution (LLDIKTI) Region II Palembang, as an institution responsible for supervising private universities, requires integrated information systems. However, current conditions indicate that IS/IT utilization is not fully optimized, as shown by limited system integration, lack of real-time data management, and the absence of structured IS/IT strategic planning. This study aims to develop IS/IT strategic planning aligned with organizational needs using the Ward and Peppard approach. The analysis employs Value Chain, PEST, SWOT, and Critical Success Factors (CSF) to evaluate internal and external environments. The results include IS strategy, IT strategy, and IS/IT management strategy, along with application portfolio recommendations and a development roadmap. These outcomes are expected to enhance service performance, support data-driven decision-making, and accelerate digital transformation within LLDIKTI Region II Palembang.
Co-Authors . Suharyono Achmad Rivaldi Adelitan Salsabilah Amir Agnes Monica Albert Wijaya Alficandra Anggoro Aryo P Arisandi, Dessi Bintang Ramadhan Saragih Bryan Lim Calista Silvia Jaya Callista Felisya Cesya Catherine Charles Yandhika Darren Hansen Darriel Dapples Dealy Alti Derry Alamsyah Dewi Susita Dheren Harliana Halim Dinda Aulia Sari Dyon Fillipo Edy Yulianto Ellen Fransisca Felinsia Pung Handoko Fernando Alfian Finkan Nadia Fithri Selva Jumeilah Harahap, Muhammad Ikhsan Hendri Sopryadi Hermawan Hermawan Ilham Swandanang Imam Fathul Aziz Inayatullah Inayatullah Jodi Putra Aljabbar Juan Juan Karina karina Kasih Purwati Kennan Hamilton Kevin Brillian Kevin Fernando Cahyadi Leo Putra Pratama Lionnell Julycell Huang M Rafli M.Zacky Aulya Mahendra Gilang Mario Aldy Wijaya Marvin Junaidi Michella Valery Muhammad Abdul Arip Muhammad Akbar Muhammad Aziz Mutiara Astri Pradina Nicholas Nicholas Niko Ananda Limmanto Novan Wijaya NUR HAMIDAH Odelia Puji Wahono Raissa Amanda Putri Rizani Teguh Shella Marcelia Siti Sheila Mozza Fatihah W Sukma Sahreni Syeira Khaerani Taufiq Kamil Batubara Theresia Chintia Herawati Tinaliah, Tinaliah Tria Annisa Tria Nanda Mughny Triana Elizabeth, Triana Valens Florencia Vincent Andreson Vionetha Lavega Vivian Vivian Wilbert Anderson Yoannita Zidan, Abi