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All Journal Jurnal Buana Informatika Jurnal Komputer Terapan Jurnal TAM (Technology Acceptance Model) JUTIK : Jurnal Teknologi Informasi dan Komputer JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI JurTI (JURNAL TEKNOLOGI INFORMASI) JISTech (Journal of Islamic Science and Technology) JuSiTik : Jurnal Sistem dan Teknologi Informasi Komunikasi Bitnet: Jurnal Pendidikan Teknologi Informasi Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Progresif: Jurnal Ilmiah Komputer Jurnal Ilmiah Betrik : Besemah Teknologi Informasi dan Komputer ABSYARA: Jurnal Pengabdian Pada Masyarakat Informatics and Enginering Dedication Jurnal Teknologi Sistem Informasi Klik - Jurnal Ilmu Komputer Arcitech: Journal of Computer Science and Artificial Intelligence Innovative: Journal Of Social Science Research TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi MDP Student Conference Jurnal Penelitian Sistem Informasi Jurnal Rekayasa Sistem Informasi dan Teknologi Jurnal Sains Student Research Jurnal Penelitian Teknologi Informasi dan Sains MERDEKA: Jurnal Ilmiah Multidisiplin Jurnal Ilmiah Betrik : Besemah Teknologi Informasi dan Komputer Jurnal Riset Teknik Komputer Jurnal Riset Sistem Informasi Jurnal Sistem Informasi, Manajemen dan Teknologi Informasi Neptunus: Jurnal Ilmu Komputer dan Teknologi Informasi Saturnus: Jurnal Teknologi dan Sistem Informasi Jurnal Sains dan Teknologi Jurnal TAM (Technology Acceptance Model) IJEMA
Dicky Pratama
Universitas Multi Data Palembang
Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Physics Public Health Social Sciences Transportation Other

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Analisis Kepuasan Penggunaan Aplikasi ChatGPT dengan Menggunakan Metode End User Computing Satisfaction (EUCS) Michael, Michael; Richi, Michael; Gunawan, Jenifer; Pratama, Dicky
Innovative: Journal Of Social Science Research Vol. 5 No. 3 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i3.19893

Abstract

Kemajuan dalam teknologi kecerdasan buatan (AI) telah menghadirkan dampak besar dalam bidang pendidikan, termasuk di dalamnya adalah peran ChatGPT sebagai alat yang mendukung kegiatan belajar siswa. Penelitian ini bertujuan untuk mengevaluasi seberapa puas siswa saat menggunakan ChatGPT dengan pendekatan End User Computing Satisfaction (EUCS), yang mencakup lima dimensi utama: isi, ketepatan, format, kemudahan penggunaan, serta kecepatan respon. Penelitian ini melibatkan 100 siswa dari Sekolah XYZ yang telah memanfaatkan ChatGPT dalam rutinitas belajar mereka. Teknik analisis yang digunakan termasuk pengujian validitas, reliabilitas, uji t individual, serta pengujian simultan. Temuan menunjukkan bahwa elemen isi, ketepatan, dan format memiliki pengaruh signifikan terhadap kepuasan pengguna, di mana isi dan ketepatan memberikan dampak positif, namun format menunjukkan dampak negatif. Sementara itu, aspek kemudahan penggunaan dan kecepatan respon tidak menunjukkan pengaruh yang signifikan terhadap kepuasan. Secara keseluruhan, kelima elemen dalam model EUCS berperan signifikan terhadap kepuasan pengguna, dengan kontribusi mencapai 86,8%. Hasil ini memberikan rekomendasi bagi lembaga pendidikan untuk mengoptimalkan pemanfaatan teknologi AI dalam proses pembelajaran, terutama dalam meningkatkan kualitas isi dan ketepatan informasi.
Perencanaan Strategis Sistem Informasi Menggunakan Metode Ward and Peppard pada PT. XYZ Imam Fathul Aziz; Dicky Pratama
Saturnus: Jurnal Teknologi dan Sistem Informasi Vol. 3 No. 4 (2025): Oktober: Saturnus: Jurnal Teknologi dan Sistem Informasi
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/saturnus.v3i4.1068

Abstract

The rapid development of information technology in the digital era has transformed the way organizations conduct their business activities. Information systems are now viewed not merely as operational support tools but as strategic elements capable of providing added value, increasing efficiency, and strengthening a company's competitiveness. In the context of PT XYZ, a company engaged in inspection and certification services, the use of information technology has become a crucial part of daily work processes. However, the implementation of information systems at the branch level still faces several obstacles. Data and process integration is not yet fully optimized, while alignment between the systems used and business needs has also not been achieved. This condition has the potential to hinder the company from providing fast, accurate, and innovative services. Therefore, appropriate and sustainable strategic planning of information systems is necessary. This study uses the Ward and Peppard framework enriched with Value Chain analysis to identify value-added activities, SWOT to identify strengths, weaknesses, opportunities, and threats, and PEST to map external factors affecting the business. In addition, the McFarlan Strategic Grid is used to prioritize the application portfolio that aligns with the company's long-term goals. The results of this research are expected to be able to produce an information system strategy design that not only supports operational efficiency, but also encourages service innovation and increases the competitiveness of PT XYZ in the inspection and certification services industry.
Audit Sistem Informasi Operasional Menggunakan Framework COBIT 2019 : Studi Kasus : PT XYZ Theresia Chintia Herawati; Syeira Khaerani; Siti Sheila Mozza Fatihah W; Mutiara Astri Pradina; Dicky Pratama
Saturnus: Jurnal Teknologi dan Sistem Informasi Vol. 4 No. 1 (2026): Januari : Saturnus: Jurnal Teknologi dan Sistem Informasi
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/saturnus.v4i1.1364

Abstract

The use of Information Systems and Information Technology (IS/IT) is a crucial factor in improving the efficiency and accuracy of retail sector operations. PT XYZ, a retail-level staple goods provider, has implemented IS/IT to support sales recording, inventory management, security, and operational reporting. This study aims to assess the effectiveness, efficiency, security, and compliance of the information system used. The audit was conducted through observation, interviews, document review, and system testing, referring to the COBIT framework and the ISO/IEC 27001 standard. The audit results indicated that the system supported core operational functions, but weaknesses remained, including insufficient system documentation, limited access controls, and suboptimal data security and backup mechanisms. Furthermore, reliance on manual procedures has the potential to lead to errors and slow down service delivery. Therefore, system improvements, strengthening security controls, developing standard operating procedures, and enhancing the competency of human resources and IT infrastructure are needed. This audit is expected to support improved service quality and secure, effective, and sustainable IT governance at PT XYZ.
Analisis Perencanaan Infrastruktur Teknologi Informasi dalam Mendukung Transformasi Digital Jodi Putra Aljabbar; M.Zacky Aulya; Mahendra Gilang; Ilham Swandanang; Dicky Pratama
Saturnus: Jurnal Teknologi dan Sistem Informasi Vol. 4 No. 1 (2026): Januari : Saturnus: Jurnal Teknologi dan Sistem Informasi
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/saturnus.v4i1.1385

Abstract

Digital transformation has become a strategic necessity for both public and private organizations in improving efficiency, service quality, and competitiveness in the digital era. The success of digital transformation is greatly influenced by the readiness and planning of integrated and sustainable IT infrastructure. This study aims to analyze the role of IT infrastructure planning in supporting the implementation of organizational digital transformation. The method used is a systematic literature review of scientific publications relevant to the topic of IT infrastructure, strategic information system planning, and digital transformation. The review results indicate that IT infrastructure serves as the main foundation of digital transformation, encompassing hardware, software, networks, data centers, information security, and human resources. Poorly planned IT infrastructure has the potential to cause various issues, such as limited technology capacity, digital divides, cybersecurity risks, and investment inefficiencies. Therefore, strategic IT infrastructure planning that aligns with the organization's vision is required, supported by adequate funding, human resource competency development, and adaptive digital leadership to ensure the successful and sustainable implementation of digital transformation.
ANALISIS KUALITAS APLIKASI MOBILE ANDROID TIKTOK MENGGUNAKAN METODE MCCALL Vincent Andreson; Marvin Junaidi; Niko Ananda Limmanto; Mario Aldy Wijaya; Kevin Brillian; Dicky Pratama
Jurnal Riset Teknik Komputer Vol. 3 No. 1 (2026): Maret : Jurnal Riset Teknik Komputer (JURTIKOM)
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/2g59bs25

Abstract

Software quality is a crucial aspect in mobile application development, particularly for social media applications with high user interaction and intensive usage. TikTok, as one of the most widely used short-video-based social media applications, requires optimal operational quality to ensure a satisfactory user experience. This study evaluates the quality of the TikTok Android application using the McCall method, focusing on Product Operation factors. A quantitative approach was employed, with data collected through questionnaires distributed to TikTok users. The analyzed quality factors include correctness, reliability, efficiency, integrity, and usability. Data were analyzed using weighted scoring based on the McCall model to determine the overall quality level. The results indicate that the TikTok Android application is in the good category, with correctness (84.2%) and efficiency (75%) scoring highest. However, reliability (50.4%), integrity (51.8%), and usability (52.6%) were rated fair, indicating areas for improvement. This study provides insights for developers to enhance software quality and serves as a reference for future research on mobile social media application evaluation.
Analisis Kesesuaian Perencanaan Infrastruktur Teknologi Informasi dengan Kebutuhan Organisasi Muhammad Aziz; Dicky Pratama
Neptunus: Jurnal Ilmu Komputer Dan Teknologi Informasi Vol. 4 No. 1 (2026): Februari: Neptunus: Jurnal Ilmu Komputer Dan Teknologi Informasi
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/neptunus.v4i1.1390

Abstract

Information technology (IT) infrastructure planning plays a strategic role in supporting organizational performance and achieving business objectives. However, many organizations experience misalignment between IT infrastructure planning and organizational needs, leading to inefficiencies, limited system integration, and suboptimal utilization of IT investments (Maulana, 2024; Njanka et al., 2025). This study aims to analyze the suitability of IT infrastructure planning with organizational needs using a quantitative approach. The research framework integrates the Strategic Alignment Model (SAM), Strategic Alignment Maturity Model (SAMM), and COBIT 2019 governance principles. Data were collected through a structured questionnaire distributed to IT managers and system users. A total of 85 valid responses were analyzed using descriptive statistics and gap analysis. The results indicate that IT infrastructure planning is moderately aligned with organizational needs, particularly in supporting operational activities. Nevertheless, significant gaps were identified in system integration, scalability, and long-term infrastructure planning. These findings highlight the importance of continuous evaluation and governance-based IT planning to enhance alignment and ensure sustainable organizational performance.
ANALISIS PENERIMAAN PENGGUNA TERHADAP ALGORITMA REKOMENDASI ARTIFICIAL INTELLIGENCE PADA SPOTIFY MENGGUNAKAN TAM Dealy Alti; Valens Florencia; Kevin Fernando Cahyadi; Dicky Pratama
Jurnal Teknologi Informasi dan Komputer Vol. 12 No. 1 (2026): JUTIK : Jurnal Teknologi Informasi dan Komputer, Edisi April 2026
Publisher : LPPM Universitas Dhyana Pura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36002/jutik.v12i1.3978

Abstract

Artificial Intelligence (AI) has been transforming various sectors, and the music streaming industry is no exception. Spotify stands out for employing AI to deliver tailored music suggestions to its users. This research explores user responses to such AI-driven features by utilizing the Technology Acceptance Model as an analytical framework. The study evaluates four dimensions: perceived ease of use, perceived usefulness, behavioral intention, dan actual system use. A survey method was implemented, gathering responses from 100 Spotify users. The results were examined with the help of statistical tools, namely SPSS and SmartPLS. Findings reveal that users’ continued engagement is more strongly linked to the perceived advantages of AI recommendations than to how easy the system is to use.
PENGARUH TEKNOLOGI ARTIFICIAL INTELLIGENCE APLIKASI DUOLINGO TERHADAP KEPUASAN PELANGGAN MENGGUNAKAN METODE TECHNOLOGY ACCEPTANCE MODEL (TAM) Cesya Catherine; Albert Wijaya; Dicky Pratama
Jurnal Teknologi Informasi dan Komputer Vol. 12 No. 1 (2026): JUTIK : Jurnal Teknologi Informasi dan Komputer, Edisi April 2026
Publisher : LPPM Universitas Dhyana Pura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36002/jutik.v12i1.3984

Abstract

The advancement of technology, particularly Artificial Intelligence (AI), has brought significant changes to the education sector, especially in the use of digital learning applications such as Duolingo. This application integrates AI to provide an adaptive and personalized learning experience, enabling content customization and automatic feedback based on user performance. This research endeavors to understand the impact of AI technology in the Duolingo application on user satisfaction by applying the Technology Acceptance Model (TAM) framework. A quantitative approach was used, with data gathered through questionnaires distributed to 100 active Duolingo users. The research variables include perceived ease of use (PEOU), perceived usefulness(PU), attitude toward use(AT), behavioral intention(BI), and actual usage(AU). The outcomes of the validity and reliability tests show that all instruments utilized in this research fulfill the requirements for validity and reliability.Structural model analysis shows that all hypotheses in the TAM model are statistically significant, where the ease of use of AI positively influences perceived usefulness, user attitude, behavioral intention, and actual usage. The conclusion of this study reveals that the integration of AI in Duolingo has a positive impact on user satisfaction. This study helps to further the understanding of learning technology that is more engaging, interactive, effective, and adaptable to future needs.
ANALISIS KEPUASAN PENGGUNA TERHADAP ALGORITMA AI DALAM PERSONALISASI KONTEN PADA APLIKASI INSTAGRAM MENGGUNAKAN METODE EUCS Callista Felisya; Felinsia Pung Handoko; Shella Marcelia; Dicky Pratama
Jurnal Teknologi Informasi dan Komputer Vol. 12 No. 1 (2026): JUTIK : Jurnal Teknologi Informasi dan Komputer, Edisi April 2026
Publisher : LPPM Universitas Dhyana Pura

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

As one of the popular platforms and often used by the general public, Instagram is a social media that is widely used by the public that allows us to post content, exchange content, and get information from the Artificial Intelligence (AI) algorithm. Based on the number of users who use the Instagram application, this study was conducted to provide a level of user satisfaction with the AI ​​algorithm in personalizing content presented by the Instagram application. The approach applied to assess the level of user satisfaction with the AI ​​algorithm is the End-User Computing Satisfaction (EUCS) Method. The data collection method appliedis the use of a questionnaire with a total of 18 questions distributed to 100 respondents who are active users of the Instagram a pplication. Based on the data collection obtained using EUCS, from a total of 5 hypotheses, there are 2 hypotheses that have a significant influence on the scale of user satisfaction and these variables are accuracy & timeliness variables. From the results of this hypothesis, it can be stated that the AI ​​algorithm in the Instagram application provides satisfaction to users in the context of content personalization accuracy and timeliness in presenting content, but the AI ​​algorithm has not made a significant contribution to other aspects such as Content, Format and Ease of Use. The percentage obtained based on 5 hypothesis tests, 40% shows that the AI ​​algorithm has influenced user satisfaction, but the other 60% are content suitability, explore page accuracy, lack of application display, and user convenience in using the application that still needs to be returned by the application manager to provide a satisfying user experience. This study can be a basis for the Instagram application itself to improve the AI ​​algorithm in developing their application in order to provide comprehensive satisfaction to users.
Perencanaan Strategis TI Di Dinas Ketahanan Pangan Dan Pertanian Palembang Menggunakan Metode Ward & Peppard Muhammad Akbar; Dicky Pratama
BETRIK Vol. 16 No. 03 (2025): Jurnal Ilmiah BETRIK : Besemah Teknologi Informasi dan Komputer
Publisher : PPPM Institut Teknologi Pagar Alam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36050/z1xbnd32

Abstract

The development of information technology has become a crucial element in enhancing governance efficiency and improving public service quality, particularly within the Palembang City Food Security and Agriculture Office (DKPP), which plays a strategic role in ensuring regional food stability. However, evaluation results indicate that the utilization of information systems within DKPP remains suboptimal, especially in integrating food data, digitizing operational processes, and supporting data-driven decision-making. This study aims to formulate a strategic Information Systems and Information Technology (IS/IT) plan aligned with organizational needs using the Ward and Peppard framework. Data collection was conducted through observation, interviews, and document analysis. The assessment of internal conditions was carried out using the Value Chain model, while external factors were examined through PESTEL analysis. The findings were then synthesized using SWOT analysis and Critical Success Factor (CSF) identification to determine strategic priorities. The study recommends the development of an integrated Food and Agriculture Information System as the core platform to unify food price data, food balance sheets, smart farming initiatives, food distribution processes, and food safety monitoring. Furthermore, a future application portfolio was formulated using the McFarlan Strategic Grid, accompanied by a five-year implementation roadmap to guide progressive IS/IT development. The resulting strategic plan is expected to strengthen DKPP’s digital ecosystem, improve operational efficiency, and support more accurate and responsive decision-making in addressing regional food security challenges.
Co-Authors Abdurrahman, M Aulia Abi Zidan Abiyyu Al Thoriq Zidan Achmad Rivaldi Adelitan Salsabilah Amir Agnes Monica Albert Wijaya Alfredo Kristian Alvian, Muhammad Christian Alyssa Hasyim Andrean Tjen Angelina Paramitha Anggoro Aryo P Arisandi, Dessi Arya Darma Saputra Audina, Mia Divia Calista Silvia Jaya Callista Felisya Cesya Catherine Charles Yandhika Daffa Aqilahsyah Darren Hansen Darriel Dapples Dealy Alti Dedi Ferdinan Manalu Denita, Nayra Alya Derry Alamsyah Deryl Andeya Yeremia Dheren Harliana Halim Dwiki Yosinta Ulpa Dyah Handayani Dyon Fillipo Ellen Fransisca Evan Gunawan Fachrizal Fadhil Oktafian Felinsia Pung Handoko Fernando Alfian Fithri Selva Jumeilah fithri selva jumeilah Fitria Choirunisa Fredy Suwanto gasim, Gasim Georgerius Alesandro Christianto Gunawan, Jenifer Hendri Sopryadi Hermawan Hermawan Ilham Swandanang Imam Fathul Aziz Inayatullah Inayatullah Inayatullah, Inayatullah Ishak, Reven Rudy Jodi Putra Aljabbar Juan Juan Karina karina Kennan Hamilton Kenny Lie Kevin Brillian Kevin Fernando Cahyadi Kristian, Alfredo Leo Putra Pratama Lioe, Valencia Lionnell Julycell Huang M Rafli M. Fazril Afni Pratama M.Zacky Aulya Mahendra Gilang Marcell Fernando Wongso Mario Aldy Wijaya Marvin Junaidi Michael Michael Michael Saputra Michella Valery Muhammad Akbar Muhammad Arsya Pradana Muhammad Aziz Muhammad Roid Lumbantobing Muhammad Wildan Mulia Perdana, Prayogi Muthia Syakirah Syakirah Mutiara Astri Pradina Nabilah Syahwalrani Nelson Nelson Nicholas Nicholas Nicholas Roy Biantoro Nickolas Su Niko Ananda Limmanto Noval Saputra Novan Wijaya Nurwijayanti Odelia Permata, Imelda Nova Putri Fathonah Putri Meylani, Viola Rahmad Firdaus Rahmad Firdaus Rajaguguk, Rifaldi Febriansyah Richi, Michael Rifaldi Febriansyah Rajaguguk Ritzy Effendy Rizani Teguh Roger Skavinsky Teddy Seftian, M. Gilang Shella Marcelia Siti Sheila Mozza Fatihah W Skavinsky Teddy, Roger Steven Tan Su, Nickolas Suwanto, Fredy Syeira Khaerani Theresia Chintia Herawati Tinaliah, Tinaliah Tria Nanda Mughny Triana Elizabeth, Triana Ubaidillah Ubaidillah Valens Florencia Vincent Andreson Viola Putri Meylani Vionetha Lavega Virgie, Marsella Vivian Vivian Wasilah Maulia Wilbert Anderson Yeremia, Deryl Andeya Yoannita Yoannita, Yoannita Yoga Dwi Andhika Yoseph Felix Marchello Zidan, Abiyyu Al Thoriq