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Dicky Pratama

Universitas Multi Data Palembang

Author-ID : 3545305

Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Physics Public Health Social Sciences Transportation Other

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Perencanaan Strategis SI/TI untuk Meningkatkan Keunggulan Kompetitif. Alfredo Kristian; Viola Putri Meylani; Nickolas Su; Roger Skavinsky Teddy; Dicky Pratama
TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi Vol 5 No 1 (2025): TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/tamika.Vol5No1.pp7-10

Strategic planning for information systems and information technology (IS/IT) is a vital process for organizations to achieve business goals amidst global competition and rapid technological advancements. This planning aims to align business strategies with IS/IT development to improve operational efficiency, help better decision making, and create a competitive advantage. This article examines the significance of IS/IT strategic planning using a literature review approach to identify key success factors, such as business needs analysis, evaluation of existing technological capabilities, and innovation-driven strategy execution. The findings reveal that organizations effectively implementing IS/IT strategic planning can adapt to market changes and leverage technology as a key driver of business success. This article provides practical insights for stakeholders to design integrated and sustainable IS/IT strategic plans.

Analisis Infrastruktur Teknologi Informasi untuk Mendukung Kelangsungan Bisnis pada Platform E-Commerce Rahmad Firdaus; Abiyyu Al Thoriq Zidan; Rifaldi Febriansyah Rajaguguk; Fredy Suwanto; Deryl Andeya Yeremia; Dicky Pratama
TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi Vol 5 No 1 (2025): TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/tamika.Vol5No1.pp35-45

This research analyzes the implementation of information technology infrastructure in supporting business continuity of e-commerce platforms, focusing on risk management, security, and performance optimization aspects. Using a qualitative methodology with a case study approach, this research integrates COBIT and ITIL frameworks to evaluate IT infrastructure management effectiveness. The results show that the e-commerce platform has achieved 99.95% availability with an average response time of 180ms for standard transactions. The implementation of hybrid cloud-based microservices architecture provides optimal flexibility and scalability in handling demand fluctuations up to 400% from baseline load. Security analysis reveals the effectiveness of zero-trust architecture implementation with a threat detection rate of 98.5%. The integration of COBIT and ITIL frameworks resulted in a 47% increase in IT governance effectiveness, with the DSS domain achieving the highest maturity score of 4.5. This research recommends strategic development including migration to cloud-native architecture, implementation of AI/ML for resource optimization, and strengthening security capabilities through advanced threat detection.

Perencanaan Strategis Sistem Informasi dan Teknologi Informasi pada Palang Merah Indonesia Kota Palembang M. Fazril Afni Pratama; Dicky Pratama
Klik - Jurnal Ilmu Komputer Vol. 6 No. 2 (2025): Klik - Jurnal Ilmu Komputer
Publisher : Fakultas Ilmu Komputer Universitas Sumatera Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56869/klik.v6i2.756

Perkembangan teknologi informasi yang pesat mendorong organisasi kemanusiaan seperti Palang Merah Indonesia untuk meningkatkan efisiensi dan responsivitas layanan. Namun, di Unit Donor Darah PMI Kota Palembang, pemanfaatan SI/TI masih bersifat operasional dan belum terintegrasi dengan strategi organisasi secara menyeluruh. Hal ini menyebabkan kesenjangan antara kebutuhan bisnis dan dukungan teknologi yang tersedia. Penelitian ini bertujuan untuk merancang perencanaan strategis SI/TI yang selaras dengan visi dan misi organisasi menggunakan pendekatan metodologi Ward and Peppard. Analisis dilakukan melalui PESTEL, SWOT, Value Chain, dan Critical Success Factors, yang menghasilkan usulan portofolio aplikasi masa depan. Hasil dari penelitian ini diharapkan dapat memberikan kontribusi nyata terhadap peningkatan kinerja layanan kemanusiaan di era digital, sekaligus menjadi acuan strategis bagi pengembangan SI/TI di PMI Kota Palembang. Kata kunci: Perencanaan Strategis SI/TI, Ward and Peppard, Future Application Portfolio

Analisis Dan Perencanaan Strategi Sistem Informasi Pada LLDIKTI Wilayah II Palembang Abi Zidan; Dicky Pratama
BETRIK Vol. 17 No. 01 (2026): Jurnal Ilmiah BETRIK : Besemah Teknologi Informasi dan Komputer
Publisher : PPPM Institut Teknologi Pagar Alam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36050/hkp8s454

The advancement of Information Systems and Information Technology (IS/IT) requires organizations to improve service quality effectively and efficiently. The Higher Education Service Institution (LLDIKTI) Region II Palembang, as an institution responsible for supervising private universities, requires integrated information systems. However, current conditions indicate that IS/IT utilization is not fully optimized, as shown by limited system integration, lack of real-time data management, and the absence of structured IS/IT strategic planning. This study aims to develop IS/IT strategic planning aligned with organizational needs using the Ward and Peppard approach. The analysis employs Value Chain, PEST, SWOT, and Critical Success Factors (CSF) to evaluate internal and external environments. The results include IS strategy, IT strategy, and IS/IT management strategy, along with application portfolio recommendations and a development roadmap. These outcomes are expected to enhance service performance, support data-driven decision-making, and accelerate digital transformation within LLDIKTI Region II Palembang.

Analisis IT Service Management Menggunakan Framework ITIL V4 pada RSUP Dr. Mohammad Hoesin Kota Palembang Dedi Ferdinan Manalu; Dicky Pratama
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 15, No 3 (2026): Juni 2026
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/jutisi.v15i3.3719

Information Technology Service Management plays a crucial role in supporting effective and sustainable hospital operations. Dr. Mohammad Hoesin General Hospital, Palembang City, still faces several IT service challenges, such as system and network disruptions, and suboptimal service management. This study aims to analyze the maturity level of IT services using the ITIL V4 Framework in Incident Management, Problem Management, and Service Continuity Management practices. The study used a mixed methods approach with observation, interviews, literature studies, and questionnaires. The results showed that the maturity level of Incident Management practices was 4.1, Problem Management was 4.04, and Service Continuity Management was 3.94, which are at Level 4 (Managed). This study resulted in recommendations for the development of IT service SOPs, improved system monitoring, and strengthened documentation and backup recovery processes.Keywords: IT Service Management; ITIL V4; Incident Management; Problem Management; Service Continuity Management. AbstrakPengelolaan layanan teknologi informasi memiliki peranan penting dalam mendukung operasional rumah sakit agar berjalan efektif dan berkelanjutan. RSUP Dr. Mohammad Hoesin Kota Palembang masih menghadapi beberapa kendala layanan TI seperti gangguan sistem, jaringan, dan pengelolaan layanan yang belum optimal. Penelitian ini bertujuan untuk menganalisis tingkat kematangan layanan TI menggunakan Framework ITIL V4 pada praktik Incident Management, Problem Management, dan Service Continuity Management. Penelitian menggunakan pendekatan mixed methods dengan teknik observasi, wawancara, studi literatur, dan kuesioner. Hasil penelitian menunjukkan nilai maturity level pada praktik Incident Management sebesar 4,1, Problem Management sebesar 4,04, dan Service Continuity Management sebesar 3,94 yang berada pada Level 4 (Managed). Penelitian ini menghasilkan rekomendasi berupa penyusunan SOP layanan TI, peningkatan monitoring sistem, serta penguatan dokumentasi dan proses backup recovery.

Analisis Penggunaan AI Code Assistant terhadap Produktivitas Pemrograman Mahasiswa Universitas Multi Data Palembang Menggunakan Framework TTF Fachrizal Fadhil Oktafian; Siti Sheila Mozza Fatihah; Muhammad Aziz; Dicky Pratama
Jurnal Elektronika dan Teknik Informatika Terapan ( JENTIK ) Vol. 4 No. 1 (2026): Maret: Jurnal Elektronika dan Teknik Informatika Terapan (JENTIK)
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/jentik.v4i1.1457

The rapid development of Artificial Intelligence (AI) technology has influenced various fields, including programming activities among university students. One of the emerging technologies widely used in programming is the AI Code Assistant, which can assist users in writing code, understanding programming Syntax, and accelerating the Coding process. This study aims to analyze the use of AI Code Assistants on students’ programming productivity at Universitas Multi Data Palembang using the Task Technology Fit (TTF) framework. The research employed a quantitative method with a descriptive approach. Data were collected through questionnaires distributed to 35 students who had experience using AI Code Assistants in programming activities. The results indicate that AI Code Assistants have a high level of suitability for students’ programming tasks and are considered capable of improving Coding effectiveness and productivity. In addition, the technology assists students in Debugging programs and understanding programming Syntax more efficiently. However, excessive use of AI may also create dependency and reduce students’ ability to develop programming logic independently. Therefore, the use of AI Code Assistants should be balanced with a proper understanding of basic programming concepts.

Transformasi Infrastruktur TI Era Digital: Implementasi Cloud Computing Dan Edge Computing Ahmad Andika Pratama; Jonathan Christian Teofilus Chang; Dicky Pratama
Nusantara Journal of Multidisciplinary Science Vol. 3 No. 6 (2026): NJMS - Januari 2026
Publisher : PT. Inovasi Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar

Perkembangan infrastruktur teknologi informasi mengalami transformasi signifikan di era digital yang menuntut organisasi menyediakan layanan cepat, andal, dan skalabel dengan biaya efisien. Penelitian ini mengkaji implementasi cloud computing dan edge computing sebagai solusi tantangan infrastruktur TI modern dengan menggunakan metode deskriptif kualitatif melalui studi literatur dan analisis studi kasus dari lima organisasi berbeda. Hasil penelitian menunjukkan cloud computing mengurangi biaya infrastruktur hingga 48% dengan model pembayaran pay-as-you-go, sementara edge computing memberikan pengurangan latensi hingga 70% untuk aplikasi real-time. Integrasi kedua teknologi menciptakan infrastruktur hybrid yang mengoptimalkan pemrosesan data time-sensitive di edge dan analitik kompleks di cloud, meningkatkan efisiensi bandwidth hingga 60%. Penelitian menyimpulkan bahwa transformasi infrastruktur TI melalui adopsi cloud dan edge computing menjadi keharusan strategis bagi organisasi untuk meningkatkan agilitas bisnis dan daya saing di era digital

Analisis Komparatif Kecerdasan Buatan Generatif pada Pemecahan Soal OSNK Matematika SMA melalui Black Box Testing Ariadne Clarissa Darnetta Oswari; Angelim; Dicky Pratama
Journal of Information Technology and Computer Science Vol. 6 No. 2 (2026): JOINTECOMS : Journal of Information Technology and Computer Science
Publisher : Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47111/jointecoms.v6i2.25816

Perkembangan kecerdasan buatan (AI) generatif seperti ChatGPT dan Gemini telah banyak dimanfaatkan dalam bidang pendidikan , termasuk matematika. Namun, penggunaan instan teknologi ini berisiko membuat siswa kehilangan proses berpikir dan bernalar, sebuah masalah yang signifikan mengingat rendahnya literasi matematika pelajar di Indonesia berdasarkan data PISA. Penelitian ini bertujuan untuk menguji tingkat keakuratan AI (GPT-5.3 dan Gemini 3 Flash) dalam menjawab soal kompleks tingkat olimpiade, yakni Olimpiade Sains Nasional tingkat Kabupaten/Kota (OSNK) Matematika SMA tahun 2024 dan 2025. Pendekatan kuantitatif digunakan dengan metode Black Box Testing. Hasil akhir dari 15 sampel soal per tahun yang dikerjakan oleh kedua AI dievaluasi menggunakan kunci jawaban rujukan. Hasil uji statistik deskriptif menunjukkan bahwa Gemini 3 Flash memiliki konsistensi yang lebih baik dengan tingkat akurasi tertinggi mencapai 80% (Cukup Akurat) pada soal tahun 2025. Sedangkan, ChatGPT versi GPT-5.3 mengalami penurunan performa pada periode yang sama dengan tingkat akurasi hanya sebesar 53,33% (Kurang Akurat). Penelitian ini menyimpulkan bahwa Gemini 3 Flash lebih efektif dan konsisten dibandingkan ChatGPT dalam menyelesaikan persoalan matematika tingkat lanjut. Walaupun begitu, teknologi AI seharusnya hanya diposisikan sebagai pendamping belajar yang diiringi dengan proses penalaran mandiri dan validasi manual guna menjaga kualitas literasi matematika siswa.

Co-Authors Abdurrahman, M Aulia Abi Zidan Abiyyu Al Thoriq Zidan Achmad Rivaldi Adelitan Salsabilah Amir Agnes Monica Ahmad Andika Pratama Albert Wijaya Alfredo Kristian Alvian, Muhammad Christian Alyssa Hasyim Andrean Tjen Angelim Angelina Paramitha Anggoro Aryo P Ariadne Clarissa Darnetta Oswari Arisandi, Dessi Arya Darma Saputra Audina, Mia Divia Calista Silvia Jaya Callista Felisya Cesya Catherine Charles Yandhika Daffa Aqilahsyah Darren Hansen Darriel Dapples Dealy Alti Dedi Ferdinan Manalu Denita, Nayra Alya Derry Alamsyah Deryl Andeya Yeremia Dheren Harliana Halim Dwiki Yosinta Ulpa Dyah Handayani Dyon Fillipo Ellen Fransisca Evan Gunawan Fachrizal Fadhil Oktafian Felinsia Pung Handoko Fernando Alfian Fithri Selva Jumeilah fithri selva jumeilah Fitria Choirunisa Fredy Suwanto gasim, Gasim Georgerius Alesandro Christianto Gunawan, Jenifer Hendri Sopryadi Hermawan Hermawan Ilham Swandanang Imam Fathul Aziz Inayatullah Inayatullah Inayatullah, Inayatullah Ishak, Reven Rudy Jodi Putra Aljabbar Jonathan Christian Teofilus Chang Juan Juan Karina karina Kennan Hamilton Kenny Lie Kevin Brillian Kevin Fernando Cahyadi Kristian, Alfredo Leo Putra Pratama Lioe, Valencia Lionnell Julycell Huang M Rafli M. Fazril Afni Pratama M.Zacky Aulya Mahendra Gilang Marcell Fernando Wongso Mario Aldy Wijaya Marvin Junaidi Michael Michael Michael Saputra Michella Valery Muhammad Akbar Muhammad Arsya Pradana Muhammad Aziz Muhammad Aziz Muhammad Marshell Rivai Muhammad Roid Lumbantobing Muhammad Wildan Mulia Perdana, Prayogi Muthia Syakirah Muthia Syakirah Syakirah Mutiara Astri Pradina Nabilah Syahwalrani Nelson Nelson Nicholas Nicholas Nicholas Roy Biantoro Nickolas Su Niko Ananda Limmanto Noval Saputra Novan Wijaya Nurwijayanti Odelia Permata, Imelda Nova Putri Fathonah Putri Meylani, Viola Rahmad Firdaus Rahmad Firdaus Rajaguguk, Rifaldi Febriansyah Richi, Michael Rifaldi Febriansyah Rajaguguk Ritzy Effendy Rizani Teguh Rizki Sandrina Ayu Roger Skavinsky Teddy Safina Riadi Seftian, M. Gilang Shella Marcelia Siti Sheila Mozza Fatihah Siti Sheila Mozza Fatihah W Skavinsky Teddy, Roger Steven Tan Su, Nickolas Suwanto, Fredy Syeira Khaerani Theresia Chintia Herawati Tinaliah, Tinaliah Tria Nanda Mughny Triana Elizabeth, Triana Ubaidillah Ubaidillah Valens Florencia Vincent Andreson Viola Putri Meylani Vionetha Lavega Virgie, Marsella Vivian Vivian Wasilah Maulia Wilbert Anderson Yeremia, Deryl Andeya Yoannita Yoannita, Yoannita Yoga Dwi Andhika Yoseph Felix Marchello Zidan, Abiyyu Al Thoriq

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