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All Journal Jurnal Buana Informatika Jurnal Komputer Terapan Jurnal TAM (Technology Acceptance Model) JUTIK : Jurnal Teknologi Informasi dan Komputer JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI JurTI (JURNAL TEKNOLOGI INFORMASI) JISTech (Journal of Islamic Science and Technology) JuSiTik : Jurnal Sistem dan Teknologi Informasi Komunikasi Bitnet: Jurnal Pendidikan Teknologi Informasi Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Progresif: Jurnal Ilmiah Komputer Jurnal Ilmiah Betrik : Besemah Teknologi Informasi dan Komputer ABSYARA: Jurnal Pengabdian Pada Masyarakat Informatics and Enginering Dedication Jurnal Teknologi Sistem Informasi Klik - Jurnal Ilmu Komputer Arcitech: Journal of Computer Science and Artificial Intelligence Innovative: Journal Of Social Science Research TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi MDP Student Conference Jurnal Penelitian Sistem Informasi Jurnal Rekayasa Sistem Informasi dan Teknologi Jurnal Sains Student Research Jurnal Penelitian Teknologi Informasi dan Sains MERDEKA: Jurnal Ilmiah Multidisiplin Jurnal Ilmiah Betrik : Besemah Teknologi Informasi dan Komputer Jurnal Riset Teknik Komputer Jurnal Riset Sistem Informasi Jurnal Sistem Informasi, Manajemen dan Teknologi Informasi Neptunus: Jurnal Ilmu Komputer dan Teknologi Informasi Saturnus: Jurnal Teknologi dan Sistem Informasi Jurnal Sains dan Teknologi Jurnal TAM (Technology Acceptance Model) IJEMA
Dicky Pratama
Universitas Multi Data Palembang
Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Physics Public Health Social Sciences Transportation Other

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Perencanaan Strategis SI/TI pada Kesbangpol Prov.Sumsel Dyon Fillipo; Dicky Pratama
BETRIK Vol. 16 No. 03 (2025): Jurnal Ilmiah BETRIK : Besemah Teknologi Informasi dan Komputer
Publisher : PPPM Institut Teknologi Pagar Alam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36050/0s2vkr82

Abstract

The rapid advancement of Information and Communication Technology has encouraged government institutions to implement Information Systems/Information Technology (IS/IT) that align with organizational objectives. Nevertheless, the current IS/IT utilization at the National Unity and Politics Agency (Kesbangpol) of South Sumatra Province remains constrained by system–business process misalignment, limited cross-departmental data integration, and the absence of a coherent IS/IT strategic plan. This study aims to formulate a comprehensive IS/IT strategic plan to guide the medium- and long-term development of Kesbangpol’s public services. The Ward and Peppard methodology was employed within a descriptive qualitative case-study design. Data were collected through field observations, reviews of the 2024–2028 Strategic Plan and standard operating procedures, interviews, and relevant literature. Internal business environment analysis used the Value Chain framework to identify organizational strengths and weaknesses, while external analysis applied PESTEL to map strategic opportunities and threats. These findings were synthesized through SWOT to derive SO, WO, ST, and WT strategic alternatives, which were subsequently translated into Critical Success Factors as prerequisites for effective implementation. Application development priorities were determined using the McFarlan Strategic Grid. The study recommends a prioritized IS/IT portfolio, including an Integrated Kesbangpol Information System, an Integrated and Verified Civil Society Organization Database, an Early Warning System for conflict and radicalism, a Digital Political Education Platform, and an internal Knowledge Management System. This strategic design is expected to enhance coordination effectiveness, improve data-driven service quality, and strengthen regional socio-political resilience in a sustainable manner
Perencanaan Strategis TI pada BMKG Palembang Menggunakan Metode Ward and Peppard Kenny Lie; Dicky Pratama
BETRIK Vol. 16 No. 03 (2025): Jurnal Ilmiah BETRIK : Besemah Teknologi Informasi dan Komputer
Publisher : PPPM Institut Teknologi Pagar Alam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36050/f4xh1772

Abstract

This study designs a strategic planning for Information Systems and Information Technology (IS/IT) to improve IT infrastructure optimization at the Sultan Mahmud Badaruddin II Meteorological Station in Palembang using the Ward & Peppard framework. Internal and external environmental analysis is conducted through Value Chain, SWOT, McFarlan Strategic Grid, PEST, and identification of critical success factors to generate an application portfolio and prioritize IT initiatives. The findings indicate that BMKG SMB II has quite robust observation tools, such as radar and automatic weather stations, but still faces challenges in data integration, digitalization of observation processes, IT human resource capacity, and network limitations, especially in frontier, outermost, and disadvantaged areas. Strategic recommendations include the development of an integrated data and analytics platform with an AI-based quality control mechanism, automation of information collection, validation, and dissemination processes, strengthening cybersecurity and infrastructure resilience through IoT-based predictive maintenance, and improving human resource competencies. The 2025–2029 Roadmap prioritizes strengthening security, data integration, and human resource development before the gradual implementation of advanced technologies through pilots, evaluations, and expansions to support improved public service quality.
Perencanaan Strategis SI/TI Pada BP3MI Sumatera Selatan Menggunakan Ward And Peppard Tria Nanda Mughny; Dicky Pratama
BETRIK Vol. 16 No. 03 (2025): Jurnal Ilmiah BETRIK : Besemah Teknologi Informasi dan Komputer
Publisher : PPPM Institut Teknologi Pagar Alam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36050/6ahs9711

Abstract

The utilization of Information Systems and Information Technology (IS/IT) is a strategic necessity for BP3MI South Sumatra to enhance the effectiveness of placement and protection services for Indonesian Migrant Workers (PMI). However, the integration of existing systems such as SIDABIT, TNDE, E-KIN, SPBW, and SISKO remains suboptimal, several processes are still performed manually, and no strategic IS/IT planning document is available as a foundation for long-term development. These conditions highlight the urgency for BP3MI to establish a structured strategic direction for IS/IT utilization that aligns with service needs. This study employs the Ward and Peppard methodology through Value Chain, PEST, SWOT, and Critical Success Factors analyses to identify the current organizational condition and formulate the required strategies. The study produces several key outputs, including a strategic IS/IT planning model consisting of Information System strategy, Information Technology strategy, and IS/IT management strategy, as well as a portfolio of prioritized applications such as SIDABIT Enhanced, Customer Relationship Management (CRM) for PMI, an IoT-based PMI Monitoring System, and an AI/Blockchain-based Document Verification System. It also provides an application contribution mapping using the McFarlan Strategic Grid and a five-year IS/IT development roadmap to guide phased implementation. The analysis further shows that BP3MI possesses strengths in service infrastructure and available central systems but still faces weaknesses such as limited system integration and human resource constraints, along with external threats including human trafficking, overcharging practices, regulatory changes, and data security risks. This study has limitations related to the dominance of qualitative data, restricted access to some technical information, and the absence of system testing, thereby requiring further research to validate implementation effectiveness.
Analisis Pertumbuhan Pengguna Aplikasi Gemini Menggunakan Analisis Time Series Dengan Metode ARIMA Ritzy Effendy; Marcell Fernando Wongso; Noval Saputra; Dicky Pratama
Jurnal Sains Dan Teknologi | E-ISSN : 3063-9980 Vol. 2 No. 4 (2026): April - Juni
Publisher : GLOBAL SCIENTS PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examines the growth dynamics of Gemini app users, a strategic issue in the global artificial intelligence market competition. The primary objective is to project monthly active user (MAU) trends to identify potential market saturation phases. The methodology employs AutoRegressive Integrated Moving Average (ARIMA) modeling based on historical data from 2025 to early 2026. Analysis reveals that following a period of exponential growth driven by Android ecosystem integration, the rate of user acquisition has begun to undergo structural stabilization. Model predictions indicate that user numbers will reach a saturation point of approximately 860 million MAU by the end of the third quarter of 2026. These findings suggest an industry-wide shift in focus, moving away from mass acquisition toward user growth strategies fueled by future digital innovation.
Analisis Tingkat Kematangan (Maturity Level) Layanan TI Menggunakan ITIL V4 pada PT Pertamina Patra Niaga Regional Sumbagsel Mutiara Astri Pradina; Dicky Pratama
JURNAL PENELITIAN SISTEM INFORMASI (JPSI) Vol. 4 No. 2 (2026): Mei: JURNAL PENELITIAN SISTEM INFORMASI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jpsi.v4i2.3967

Abstract

Information technology services have an important role in supporting operational activities and digital services at PT Pertamina Patra Niaga Regional Sumbagsel through the MyPertamina application. However, several service disruptions are still encountered, such as server downtime, database errors, system bugs, login failures, and delays in transaction verification, which affect service quality and operational effectiveness. This study aims to analyze the maturity level of information technology services using the ITIL V4 framework, focusing on Incident Management and Problem Management practices. The research employed a mixed methods approach with descriptive analysis through observation, interviews, questionnaires, SWOT analysis, RACI mapping, maturity level assessment, and gap analysis. The results indicate that Incident Management obtained a maturity value of 3.09 and Problem Management obtained 2.91, both categorized at Level 3 (Defined Process). These findings show that service management processes have been implemented and documented properly, although several aspects still require improvement, particularly in monitoring, documentation, root cause analysis, and process evaluation. Therefore, the implementation of ITIL V4 practices is expected to improve the effectiveness, consistency, and quality of information technology service management within the organization.
Analisis Perbandingan Kemampuan Pemahaman Instruksi Kompleks pada Model Gemini Thinking dan Copilot Think Deeper Menggunakan Metode Benchmark Testing Muhammad Arsya Pradana; Yoseph Felix Marchello; Yoga Dwi Andhika; Dicky Pratama
MERDEKA : Jurnal Ilmiah Multidisiplin Vol. 3 No. 5 (2026): Juni
Publisher : PT PUBLIKASI INSPIRASI INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62017/merdeka.v3i5.7699

Abstract

Penelitian ini menganalisis perbandingan kemampuan pemahaman instruksi kompleks antara model Gemini Thinking dan Copilot Think Deeper menggunakan metode Benchmark Testing. Pengujian dilakukan melalui lima dimensi evaluasi pemahaman konseptual, penalaran logis dan teknis, konsistensi konteks, efisiensi performa, dan adaptasi personalisasi. Hasil penelitian menunjukkan bahwa Gemini Thinking secara konsisten memberikan respons yang lebih mendalam dan teknis dengan penanganan instruksi kompleks yang lebih komprehensif, sementara Copilot Think Deeper menunjukkan keunggulan dalam kecepatan respons namun dengan konten yang lebih umum. Analisis data mengindikasikan trade-off signifikan antara kualitas dan kecepatan Gemini Thinking lebih optimal untuk tugas-tugas yang memerlukan presisi tinggi, riset, dan pengembangan teknis, sedangkan Copilot Think Deeper lebih efisien untuk interaksi cepat dan administratif. Penelitian ini memberikan rekomendasi praktis bagi pengguna dan pengembang dalam memilih model AI yang sesuai dengan karakteristik tugas. 
Evaluasi Kesiapan Tata Kelola TI di PT. Xyx Menggunakan Framework COBIT Georgerius Alesandro Christianto; Alyssa Hasyim; Andrean Tjen; Muhammad Roid Lumbantobing; Dicky Pratama
Indonesian Journal of Economics Management and Accounting Vol. 3 No. 1 (2026): IJEMA - Januari 2026
Publisher : PT. INOVASI TEKNOLOGI KOMPUTER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

PT. Xyz merupakan organisasi kemanusiaan yang memiliki peran strategis dalam penanganan bencana, khususnya dalam distribusi logistik berupa hygiene kit, family kit, dan baby kit, serta pelaksanaan pelatihan dan seminar kebencanaan. Kompleksitas aktivitas tersebut menuntut dukungan Teknologi Informasi (TI) yang andal dan terkelola dengan baik.Penelitian ini bertujuan untuk mengevaluasi tingkat kesiapan tata kelola TI di PT. Xyz menggunakan framework COBIT sebagai kerangka kerja evaluasi. Metode penelitian yang digunakan adalah studi literatur dan analisis deskriptif dengan mengkaji domain-domain COBIT yang relevan terhadap pengelolaan layanan TI dan dukungan operasional organisasi. Hasil penelitian menunjukkan bahwa penerapan tata kelola TI berbasis COBIT dapat membantu PT. Xyz dalam meningkatkan efektivitas distribusi logistik, transparansi pengelolaan data, serta kualitas layanan pelatihan dan seminar. Penelitian ini diharapkan dapat menjadi dasar rekomendasi perbaikan tata kelola TI di lingkungan organisasi kemanusiaan
Optimalisasi Framework TIDD-EC dalam Implementasi Prompt Engineering pada Pengembangan Website Company Profile Menggunakan Platform Antigravity dengan Metode Agile Nabilah Syahwalrani; Putri Fathonah; Wasilah Maulia; Dicky Pratama
JOURNAL SAINS STUDENT RESEARCH Vol. 4 No. 4 (2026): Agustus: Jurnal Sains Student Research
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jssr.v4i4.11063

Abstract

The rapid advancement of Generative AI technology has created new opportunities in website development, particularly through prompt engineering techniques that enable users to guide Large Language Models (LLMs) in generating structured and high-quality code. This study aims to optimize the TIDD-EC framework (Task Type, Instructions, Dos, Don'ts, Examples, and Context) in the implementation of Prompt Engineering for developing a company profile website using the Antigravity platform with the Agile methodology. The TIDD-EC framework is utilized to structure instructions given to AI, ensuring that the generated outputs are more precise, relevant, and efficient. This research adopts an iterative development approach based on the Agile methodology. The results indicate that the implementation of the TIDD-EC framework significantly improves the quality and accuracy of AI-generated outputs during the website development process, reduces development time, and produces a website that aligns with client specifications. This study contributes to the advancement of prompt engineering methodologies and AI-assisted web development.
Perencanaan Strategis Sistem Informasi Pada PT. Cakra Prima Nusantara Menggunakan Metode Ward and Peppard Nicholas Roy Biantoro; Dicky Pratama
Arcitech: Journal of Computer Science and Artificial Intelligence Vol. 6 No. 1 (2026): June 2026
Publisher : Institut Agama Islam Negeri (IAIN) Curup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29240/arcitech.v6i1.17217

Abstract

Prior studies applying the Ward and Peppard framework to logistics firms have been confined to standalone, internally-scoped ecosystems, leaving a research gap in cross-organizational IS/IT alignment with a national principal platform. This study addresses that gap by formulating a Strategic Information Systems Plan (SISP) for PT Cakra Prima Nusantara, an authorized distributor of Pupuk Sriwidjaja in South Sumatra, whose operations suffer from data fragmentation due to manual inventory recording, an unintegrated accounting system, and fleet coordination reliant solely on instant messaging. Employing a qualitative case study approach, data were collected through structured interviews, field observation, and document review, then analyzed using the Ward and Peppard framework encompassing Value Chain, PESTEL, SWOT, Critical Success Factors (CSF), and McFarlan Strategic Grid. The study produces an IS/IT blueprint — the Cakra Integrated Distribution System (CIDS) — integrating all internal operational units via cloud architecture and synchronizing fertilizer quota data in real-time with the principal's Distribution Planning and Control System (DPCS) through an API Gateway. This research scope covers strategic planning up to the roadmap and application portfolio stage, not system implementation. The principal contribution to SISP literature lies in demonstrating how the Ward and Peppard framework can be adapted for inter-organizational IS alignment within subsidized commodity distribution, a context underexplored in existing studies.
Analisis IT Service Management (ITSM) Menggunakan Framework ITIL V4 pada PT. PBM Bahari Raharja Permai Fachrizal Fadhil Oktafian; Dicky Pratama
Arcitech: Journal of Computer Science and Artificial Intelligence Vol. 6 No. 1 (2026): June 2026
Publisher : Institut Agama Islam Negeri (IAIN) Curup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29240/arcitech.v6i1.17251

Abstract

Information technology plays an important role in supporting organizational operations, including in the cargo handling and logistics sector. However, studies on the implementation of ITIL V4 in logistics companies that integrate ERP Orlansoft and Inventory Management applications remain limited. This study aims to analyze the maturity level of IT service management at PT. PBM Bahari Raharja Permai using the ITIL V4 framework. The research methods include observation, interviews, questionnaires distributed to 13 respondents, SWOT analysis, and RACI mapping. The analysis focuses on the domains of Service Desk, Incident Management, Monitoring and Event Management, and Continual Improvement. The novelty of this study lies in the application of the ITIL V4 framework to evaluate IT services in a cargo handling company utilizing ERP Orlansoft and Inventory Management applications to support its operations. The results indicate that all domains achieved Level 4 (Managed), with scores of 3.85 for Service Desk, 3.96 for Incident Management, 3.74 for Monitoring and Event Management, and 3.73 for Continual Improvement. These findings provide an important basis for improving IT service quality in a structured manner and serve as a reference for ITIL V4 implementation in the logistics sector.
Co-Authors Abdurrahman, M Aulia Abi Zidan Abiyyu Al Thoriq Zidan Achmad Rivaldi Adelitan Salsabilah Amir Agnes Monica Albert Wijaya Alfredo Kristian Alvian, Muhammad Christian Alyssa Hasyim Andrean Tjen Angelina Paramitha Anggoro Aryo P Arisandi, Dessi Arya Darma Saputra Audina, Mia Divia Calista Silvia Jaya Callista Felisya Cesya Catherine Charles Yandhika Daffa Aqilahsyah Darren Hansen Darriel Dapples Dealy Alti Dedi Ferdinan Manalu Denita, Nayra Alya Derry Alamsyah Deryl Andeya Yeremia Dheren Harliana Halim Dwiki Yosinta Ulpa Dyah Handayani Dyon Fillipo Ellen Fransisca Evan Gunawan Fachrizal Fadhil Oktafian Felinsia Pung Handoko Fernando Alfian Fithri Selva Jumeilah fithri selva jumeilah Fitria Choirunisa Fredy Suwanto gasim, Gasim Georgerius Alesandro Christianto Gunawan, Jenifer Hendri Sopryadi Hermawan Hermawan Ilham Swandanang Imam Fathul Aziz Inayatullah Inayatullah Inayatullah, Inayatullah Ishak, Reven Rudy Jodi Putra Aljabbar Juan Juan Karina karina Kennan Hamilton Kenny Lie Kevin Brillian Kevin Fernando Cahyadi Kristian, Alfredo Leo Putra Pratama Lioe, Valencia Lionnell Julycell Huang M Rafli M. Fazril Afni Pratama M.Zacky Aulya Mahendra Gilang Marcell Fernando Wongso Mario Aldy Wijaya Marvin Junaidi Michael Michael Michael Saputra Michella Valery Muhammad Akbar Muhammad Arsya Pradana Muhammad Aziz Muhammad Roid Lumbantobing Muhammad Wildan Mulia Perdana, Prayogi Muthia Syakirah Syakirah Mutiara Astri Pradina Nabilah Syahwalrani Nelson Nelson Nicholas Nicholas Nicholas Roy Biantoro Nickolas Su Niko Ananda Limmanto Noval Saputra Novan Wijaya Nurwijayanti Odelia Permata, Imelda Nova Putri Fathonah Putri Meylani, Viola Rahmad Firdaus Rahmad Firdaus Rajaguguk, Rifaldi Febriansyah Richi, Michael Rifaldi Febriansyah Rajaguguk Ritzy Effendy Rizani Teguh Roger Skavinsky Teddy Seftian, M. Gilang Shella Marcelia Siti Sheila Mozza Fatihah W Skavinsky Teddy, Roger Steven Tan Su, Nickolas Suwanto, Fredy Syeira Khaerani Theresia Chintia Herawati Tinaliah, Tinaliah Tria Nanda Mughny Triana Elizabeth, Triana Ubaidillah Ubaidillah Valens Florencia Vincent Andreson Viola Putri Meylani Vionetha Lavega Virgie, Marsella Vivian Vivian Wasilah Maulia Wilbert Anderson Yeremia, Deryl Andeya Yoannita Yoannita, Yoannita Yoga Dwi Andhika Yoseph Felix Marchello Zidan, Abiyyu Al Thoriq