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All Journal Jurnal Kependidikan: Penelitian Inovasi Pembelajaran Jurnal Jurusan Ilmu Keolahragaan Competitor : Jurnal Pendidikan Kepelatihan Olahraga EDUHUMANIORA: Jurnal Pendidikan Dasar Gelanggang Olahraga: Jurnal Pendidikan Jasmani dan Olahraga (JPJO) TEGAR: Journal of Teaching Physical Education in Elementary School Journal of SPORT (Sport, Physical Education, Organization, Recreation, and Training) Jurnal PORKES jurnal ilmu keolahragaan Gema Wisata
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Pengaruh Kualitas Layanan dan Atraksi Wisata terhadap Kepuasan Wisatawan di Batu Parsidangan Siallagan Samosir Simbolon, Sabam Fernando; Indra Safari; Oman Sukirman
Gemawisata: Jurnal Ilmiah Pariwisata Vol. 21 No. 3 (2025): September : Jurnal Ilmiah Pariwisata
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/gemawisata.v21i3.846

Abstract

This research was conducted based on the observation that Batu Parsidangan Siallagan is one of the main tourist destinations in Samosir Regency and consistently attracts many visitors. The site is highly rated on several travel platforms, confirming its strong potential as a cultural tourism icon. However, despite this popularity, some visitors provide negative feedback, particularly regarding inconsistent service quality, attractions that do not fully meet expectations, and inadequate supporting facilities. These conditions encourage further study to analyze tourists’ perceptions of service quality and tourist attractions, as well as their influence on visitor satisfaction. A total of 99 respondents were selected using purposive non-probability sampling to ensure the data collected aligned with the research objectives. Data were gathered using a structured questionnaire tested for validity and reliability, then analyzed through descriptive statistics and inferential methods, including multiple regression, the coefficient of determination, t-test, and F-test. The findings show that service quality and attractions together account for 56.3% of the variation in visitor satisfaction. These results highlight the need to enhance service quality, create more engaging cultural attractions, improve supporting facilities, and provide continuous training for local human resources so that Batu Parsidangan Siallagan can maintain its status as a leading tourist destination.
Co-Authors Aam Ali Rahman Ahmad Fauzi, Rizal AISYAH, FIDIANI akin, yogi Andestiaji, Salsabila Apriyanti, Habibah Assiddiq, Chairul Rizal Ayi Suherman Ayi Suherman Brilian, Mohamad Dwi Meilinda, Erwin Farid Kurniawan, Farid Halimi, Alpin Hery Widijanto Mahendra, Reza Rizky Mardi Mardi Mulyanto, Respaty Munajat Saputra, Yudha Nugraha, Ilham Jaya Nugraha, Reshandi Oman Sukirman, Oman Prasyahaja, Sugiat Risno, Risno Riyana Syarif Rozaq, Arsyad Finarkhan Rusmana, Rachmat Saptani, Entan Saputra, Yudha M Simbolon, Sabam Fernando Sudrazat, Adang Supriyadi, Tedi Tatang Muhtar, Tatang Wibawa, Wandani Yuliantika, Mega