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All Journal Jurnal Reka Lingkungan JAM : Jurnal Aplikasi Manajemen Syntax Literate: Jurnal Ilmiah Indonesia JURNAL PENDIDIKAN TAMBUSAI Jurnal Pendidikan Ekonomi (JURKAMI) Journal of Economic, Management, Accounting and Technology (JEMATech) Shirkah: Journal of Economics and Business Inovasi: Jurnal Ilmiah Ilmu Manajemen Jurnal Informatika Ekonomi Bisnis Community Engagement and Emergence Journal (CEEJ) Jurnal Pendidikan Ilmu Pengetahuan Sosial (JPIPS) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal of Environment and Management PROFICIO: Jurnal Pengabdian Masyarakat Jurnal Ekonomi Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Jurnal Cakrawala Ilmiah Formosa Journal of Applied Sciences (FJAS) Journal of Community Dedication Media Bina Ilmiah International Journal of Science and Environment International Journal of Disaster Management SABAJAYA Jurnal Pengabdian Kepada Masyarakat Jurnal Informatika Ekonomi Bisnis Indonesian Journal of Economic & Management Sciences (IJEMS) JER
Lelo Sintani
Universitas Palangka Raya
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Physics Public Health Social Sciences Other

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Komitmen Manajemen, Pemasaran Internal, Kepuasan Kerja Karyawan dan Perilaku Positif Karyawan dalam Mempengaruhi Kualitas Pelayanan Rumah Sakit (Studi pada Rumah Sakit Tipe B dan C di Kalimantan Tengah) Sintani, Lelo
Jurnal Aplikasi Manajemen Vol. 7 No. 4 (2009)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1803.625 KB)

Abstract

This research aims to know and evaluate the influence of 1) management commitment on service quality both direct and indirect through internal marketing, employee job satisfaction and employee positive attitude; 2) internal marketing on service quality direct and indirect through employee job satisfaction and employee positive attitude; 3) employee job satisfaction on service quality direct and indirect throuht employee positive attitude, 4) employee positive attitude on service quality. Population of the research are all functional or section medical staffs, financial and supporting instalation section staffs that have close relation with customer in Rumah Sakit Umum Daerah (RSUD) of B and C types in Center Kalimantan. Sample unit of service provider is management (leader of SMF or leader of section and installation units who provide direct service to customer), medical employee (doctor,nurse, and other mrdical employee) and non-medical employee-and customer - patients and their families. Technique of collecting data is done by using three mean-for management level by using census, for medical and non-medical staffs by using accidental and for customer by using purposive sampling. Data are then analyzed by using descriptive analysis and inferential statistic. To evaluated the influence among variables, the research uses structural equation model (SEM) analysis with partial least square (PLS). Result of the research prove that management commitment has direct significant influence on service quality, internal marketing, employee job satisfaction and employee positive attitude. It also influences indirectly significant on service quality and employee positive attitude through internal marketing and employee job satisfaction partially. Internal marketing has direct significant influence on employee positive attitude and service quality but does not have influence on employee job satisfaction. There is not direct influence of internal marketing on employee job satisfaction and employee positive attitude and service quality. Employee job satisfaction has direct significant influence on service quality and employee positive attitude but does not have indirect influence on servece quality through employee positive attitude because employee positive attitude does not have influence on service quality.Keywords: Management Commitment, Internal Marketing, Employee Job Satisfaction, Employee Positive Attitude and Service Quality
Optimalisasi Manajemen Nilai Hasil untuk Pengendalian Waktu dan Biaya: Studi Kasus Proyek Drainase Lendra, Lendra; Sintani, Lelo; Salonten, Salonten; Robby, Robby; Faqih, Nasyiin
Journal of Economic, Management, Accounting and Technology (JEMATech) Vol 8 No 1 (2025): Februari
Publisher : Fakultas Teknik dan Ilmu Komputer, Universitas Sains Al-Qur'an (UNSIQ) Wonosobo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32500/jematech.v8i1.6963

Abstract

Pertumbuhan populasi dan urbanisasi yang cepat di Kota Palangka Raya menyebabkan tekanan besar pada sumber daya ruang dan lingkungan, terutama infrastruktur sanitasi. Pembangunan kawasan perkotaan yang ekspansif membutuhkan infrastruktur yang memadai, termasuk drainase efektif untuk mengurangi risiko banjir. Pembangunan saluran drainase primer di Kota Palangka Raya merespons kompleksitas sanitasi lingkungan di wilayah tersebut, dengan pengendalian waktu dan biaya proyek menjadi krusial untuk kelancaran pembangunan infrastruktur tersebut. Penelitian ini menggunakan metode Earned Value Management (EVM) untuk menginvestigasi efektivitas pengendalian waktu dan biaya dalam pembangunan saluran drainase primer, dengan menerapkan pendekatan studi kasus eksploratif yang mengintegrasikan data kuantitatif, diharapkan memberikan kontribusi pada pemahaman penerapan EVM dalam proyek konstruksi. Terdapat empat tahap dalam pelaksanaan penelitian ini: pengumpulan data dari perusahaan konstruksi terkait, pengolahan data menjadi tabel observasi, implementasi metodologi EVM, dan analisis data serta hasilnya. Hasilnya menunjukkan fluktuasi signifikan dalam CPI dan SPI, menekankan pentingnya pemantauan dan pengendalian yang cermat terhadap kinerja proyek. TCPI > 1 menunjukkan bahwa proyek mungkin menghadapi tekanan biaya untuk mencapai target biaya yang ditetapkan. Perbaikan perlu dilakukan dengan mengidentifikasi penyebab tantangan dalam mengelola biaya dan jadwal, memperbaiki perencanaan dan pengendalian proyek, optimalisasi penggunaan sumber daya, menjaga komunikasi yang efektif, menerapkan manajemen risiko proaktif, dan melakukan evaluasi rutin untuk pembelajaran.
The Assessment of Occupational Safety and Health Risk Management on Construction Projects During the Covid-19 Pandemic Lendra, Lendra; Gawei, Apria Brita Pandohop; Sintani, Lelo; Afanda, Delia Monica; Tjakra, Jermias
International Journal of Disaster Management Vol 6, No 1 (2023)
Publisher : TDMRC, Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/ijdm.v6i1.30811

Abstract

The Covid-19 pandemic has weakened various business sectors, including the construction services business. This research aims to identify OHS risks in building construction projects during the Covid-19 pandemic, provide an assessment and provide control solutions for these risks. The research method begins with identifying risk factors and distributing risk assessment questionnaires to thirty building construction companies. Then determine the risk rating with the Relative Importance Index (RII) and the risk category using the AS/NZS 4360:2004 standard. The risk control questionnaire was finally distributed to three selected respondents, including a director, a project manager, and an OHS manager, all of whom have at least an undergraduate degree. Based on the analysis, it is found that there is a similarity in the ranking of risk factors from the calculation of the RII value and the AS/NZS 4360:2004 standard, indicating that there is a positive and significant relationship between these two methods. The top three risk factors based on RII are: Covid-19 spread, falling from a height, and being electrocuted. Based on the AS/NZS 4360:2004 standard, these three factors are considered high and moderate risk, while the risk control solutions are: comply with and implement health protocols, use PPE, strong/sturdy scaffolding, install safety nets, arranging safe electrical lines, conduct socialization, and educate workers about Covid-19.
FAKTOR BAURAN PEMASARAN DALAM MEMPENGARUHI KEPUASAN PENGGUNA MESS KALIMANTAN TENGAH DI JAKARTA Januardo, Planoko; Sintani, Lelo; Harinie, Luluk Tri
Jurnal Pendidikan Ekonomi (JURKAMI) Vol 9, No 3 (2024): JURKAMI
Publisher : STKIP Persada Khatulistiwa Sintang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31932/jpe.v9i3.3856

Abstract

Mess Kalteng in Jakarta managed by the Central Kalimantan provincial government is one of the sectors contributing to regional income through the regional asset utilization sector. To increase income from Mess Kalteng in Jakarta, the management needs to pay attention to and optimize marketing mix factors so that users are satisfied. The purpose of this study was to determine the effect of marketing mix elements on user satisfaction and loyalty of Mess Isen Mulang Central Kalimantan in Jakarta. This study uses a quantitative survey research methodology. The sampling strategy used a questionnaire sent via Google Form, using the Purposive Sampling method which was carried out based on certain criteria. The data analysis tool used Partial Least Squares 3.0 (PLS). The research findings show that price has a significant effect on price, and both product and place have a substantial effect on user satisfaction. However, promotion does not have a significant effect on user satisfaction at Mess Kalimantan Tengah in Jakarta.
Strategi Pengembangan Sumber Daya Manusia Yang Profesional Dan Berdaya Saing Tinggi Pada Pt. Pln (Persero) Unit Pelaksana Proyek Kalimantan Bagian Barat Melanno, Osta; Meitiana, Meitiana; Sintani, Lelo
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v10i6.59937

Abstract

Human resources are one of the strategic assets owned by every organization and need to be fostered, developed, and trained continuously. Professional and highly competitive workers are able to provide optimal performance and service to the community. This study aims to analyze and describe the implementation of HR development, the factors that influence it, and the strategies applied in the process at the West Kalimantan Project Implementation Unit 3 owned by PT. PLN (Persero). The location of the study is in Palangkaraya, Central Kalimantan. The approach used is descriptive qualitative with data analysis techniques through data reduction, data presentation, and drawing conclusions, and assisted by the Nvivo 12 Plus application. The results of the study indicate that the implementation of HR development includes: (a) identification of needs, (b) program planning, (c) program implementation, and (d) evaluation or feedback. The factors that influence HR development consist of: (a) organizational strategy, (b) employee needs, (c) implementation of development programs, and (d) leadership and management. The strategies implemented to create professional and competitive human resources include: (a) training and development programs, (b) providing certification, (c) employee welfare policies, and (d) leadership development.
Analisis Bandwagon Effect Dan Atribut Produk Terhadap Keputusan Pembelian Produk Skincare Pada Generasi Z Di Kota Palangka Raya Nainggolan, Tiurmaulina; Harinie, Luluk Tri; Bancin, John Budiman; Sintani, Lelo
Jurnal Economic Resource Vol. 9 No. 1 (2026): October - March
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v9i1.2148

Abstract

This study examines the effect of the bandwagon effect and product attributes on purchase decisions of skincare products among Generation Z in Palangka Raya City. The research aims to analyze the association among the studied variables. A quantitative associative approach was applied using a survey method and analyzed with SmartPLS. The results indicate that the bandwagon effect and product attributes are positively associated with purchase decisions, although their effect levels vary. These findings imply the importance of social trend based marketing strategies and strengthening product attributes to enhance Generation Z purchase decisions
Pengaruh Sistem Reward, Recognition dan Motivasi Kerja terhadap Kinerja Karyawan Coffee Shop di Kota Palangka Raya Angelica, Helena; Sintani, Lelo; Karuehni, Ina; Kristinae, Vivy
Jurnal Pendidikan Tambusai Vol. 10 No. 1 (2026)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jptam.v10i1.36399

Abstract

Penelitian ini menyelidiki bagaimana sistem reward, recognition dan motivasi karyawan memengaruhi kinerja di coffee shop yang berlokasi di Kota Palangka Raya. Rasionalisasi penelitian ini berasal dari meningkatnya persaingan di sektor coffee shop, di mana personel sangat penting untuk menjaga standar layanan dan meningkatkan kinerja organisasi. Recognition dan sistem reward terhadap staf dipandang sebagai strategi manajemen penting yang dapat meningkatkan motivasi pekerja, yang pada gilirannya memengaruhi kinerja mereka. Metodologi penelitian ini melibatkan pendekatan kuantitatif dengan menggunakan teknik survei. Individu yang disurvei adalah karyawan dari Nakaya Cafe, Anggrek Koffie, dan Kopte by Dum Dum Palangka Raya. Kelompok sampel sebanyak 44 partisipan dipilih untuk penelitian berdasarkan rumus Slovin. Data dikumpulkan menggunakan kuesioner terstruktur yang menggunakan skala Likert. Data yang dihasilkan akan dinilai melalui analisis regresi linier berganda untuk mengeksplorasi hubungan antara berbagai variabel. Faktor-faktor yang diteliti meliputi sistem reward, recognition, dan motivasi, sedangkan kinerja karyawan dianggap sebagai variabel hasil. Penelitian ini diharapkan dapat memberikan kontribusi pada ranah teori manajemen sumber daya manusia dan menawarkan panduan praktis bagi kepemimpinan coffee shop dalam menciptakan kerangka kerja sistem reward dan recognition yang efektif yang bertujuan untuk meningkatkan motivasi karyawan dan kinerja secara keseluruhan
PENGARUH CONTENT MARKETING DAN SOCIAL MEDIA ENGAGEMENT TERHADAP KEPUTUSAN PEMBELIAN MELALUI BRAND IMAGE SEBAGAI VARIBEL MEDIASI PADA MOMOYO TIKTOK SHOP DI KOTA PALANGKA RAYA Simbolon, Petra; Tri Harinie, Luluk; Sukmani, Meylinda; Sintani, Lelo
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 5 No. 2 (2026)
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v5i2.4413

Abstract

This study aims to examine the effect of content marketing and social media engagement on purchase decisions, with brand image as an intervening variable among Momoyo consumers on TikTok Shop in Palangka Raya City. The research employs a quantitative approach with an associative research design. Data were collected through an online questionnaire distributed to 100 respondents who had previously purchased Momoyo products via TikTok Shop. The collected data were analyzed using the Partial Least Square–Structural Equation Modeling (PLS-SEM) method with the assistance of SmartPLS version 3.0 software. The results indicate that content marketing and social media engagement have a significant effect on purchase decisions. In addition, both variables also show a significant influence on brand image. Brand image is proven to mediate the relationship between content marketing and purchase decisions as well as between social media engagement and purchase decisions. These findings suggest that relevant content presentation and high levels of consumer engagement on social media can help build a positive brand image and encourage purchasing decisions. This study is expected to provide practical insights for businesses in developing more effective digital marketing strategies through the TikTok Shop platform.
Pengaruh Kualitas Pelayanan Terhadap Loyalitas Nasabah dengan Kepuasan sebagai Variabel Intervening pada PT. Bina Area Persada (Studi Nasabah Kredit Konsumtif Outsourcing di Bank Kalteng) Tanggara, Denny Yaeviren; Sintani, Lelo; Meitiana, Meitiana
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 6 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i6.9813

Abstract

Tujuan dari penelitian ini adalah untuk mengetahui dan menganalisis bagaimana pengaruh Kualitas Pelayanan dan Kepuasan Nasabah terhadap Loyalitas Nasabah Bank Kalteng. Peneliti menggunakan pendekatan kuantitatif, pengambilan data menggunakan penyebaran kuesioner pada 100 responden yang merupakan seluruh nasabah Bank Kalteng yang menggunakan jasa PT. Bina Area Persada. Teknik analisis yang digunakan adalah Structural Equation Modeling dengan Partial Least Square (SEM-PLS). Hasil pengujian menemukan bahwa Kualitas Pelayanan berpengaruh positif terhadap Kepuasan Nasabah dan Loyalitas Nasabah. Kepuasan Nasabah berpengaruh positif terhadap Loyalitas Nasabah, serta Kualitas Pelayanan berpengaruh positif terhadap Loyalitas Nasabah ketika dimediasi oleh Kepuasan Nasabah. Sehingga untuk meningkatkan loyalitas nasabah, maka Bank Kalteng harus memperhatikan faktor-faktor yang dapat mempengaruhi Kepuasan Nasabah dan Loyalitas Nasabah.
The Influence of Business Resilience, Entrepreneurial Characteristics and Business Experience on Business Sustainability with Education Level as a Moderating Variable in Business Groups in Palangka Raya City Hasudungan Biondhy Antang, Rexy; Irawan, Irawan; Sintani, Lelo
International Journal of Science and Environment (IJSE) Vol. 6 No. 1 (2026): February 2026
Publisher : CV. Inara in Colaboration with www.stie-sampit.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijse.v6i1.424

Abstract

This study aims to analyze the influence of business resilience, entrepreneurial characteristics, and business experience on business sustainability, as well as to test the role of education level as a moderating variable. The sampling technique in this study uses an explanatory quantitative approach and a descriptive qualitative technique.Purposive Samplingconducted through Observation and Questionnaires. The sample size taken was 70 samples consisting of respondents who are business actors in the culinary, furniture, and batik sectors in Palangka Raya City. The data analysis technique used Partial Least Squares–Structural Equation Modeling (PLS-SEM) with the SmartPLS 3.2.9 software analysis tool. The results of this study indicate that business resilience, entrepreneurial characteristics, and business experience partially have a positive and significant influence on business sustainability. Business experience was found to be the most dominant factor in determining business existence.
Co-Authors Achmad Syamsudin Afanda, Delia Monica Al-Amin Albar, Fauzan Manafi Angelica, Helena Apriyati Apriyati Ari Beni Sasonto Arioen, Refi Azy Athoillah Yazid Berkatni Agustriana Intansari Daisy Arimetha Dau Danes Jaya Negara Daswandi Supar Dimas Puji Santosa Donna NP Butarbutar E. Anden, Trecy Fahrizi Faqih, Nasyiin Ferdinand Ferdinand Gawei, Apria Brita Pandohop Gawei, Apria Brita Pandohop Gunawan Gunawan Halimah Harinie, Luluk Tri Hasudungan Biondhy Antang, Rexy Hygia Altonie Indriyani Indriyani Irawan Irawan Irawan Israhayu, Noviyanti Januardo, Planoko Jermias Tjakra John Budiman Bancin Joni Pambelum Karuehni, Ina Kristinae, Vivy Leani Lendra Lendra Lestantri, Indah Dwi Luluk Tri Harinie Luluk Triharini MARIA BINTANG Meitiana Meitiana Meitiana, Meitiana Melanno, Osta Nahan, Noorjaya Nainggolan, Tiurmaulina Neneng, Sunaryo Nuzleha, Nuzleha Pakpahan, Aston Peridawaty, Peridawaty Retawati, Anike Robby Sambung Robby, Robby Roby Sambung Saingan, Alalanda Ludus Salonten, Salonten Simbolon, Petra Sukmani, Meylinda Tanggara, Denny Yaeviren tanjung, rona Tonich Uda Tri Harinie, Luluk Usup Riassy Christa Usup Riassy Christa Vivy Kristinae Welafubun, Evita Veronica Yohanes Joni Pambelum Yossi Maria Marintan Hutajulu Yunikewaty