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PENGARUH KOMPETENSI, SELF EFFICACY DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI KANTOR BIRO UMUM DAN PROTOKOL SETDA PROVINSI BALI Desak Nyoman Indriyani; I Nengah Suardhika; Putu Agus Eka Rismawan
VALUES Vol. 4 No. 1 (2023): Values
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS

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Abstract

Performance is the result of work that can be achieved by a person or group of people in an organization, in accordance with their respective authorities and responsibilities, in an effort to achieve the goals of the organization concerned legally, not violating the law and in accordance with morals and ethics. Performance can be seen how a person at work carries out his duties properly, which is supported by the ability, expertise, independence, commitment, responsibility and individual confidence in carrying out his work. Performance is an important thing that must be achieved by every company, including the General Bureau Office and Regional Secretariat Protocol Office of Bali Province, and the factors that influence performance include competence, self-efficacy and work environment. This research was conducted at the Office of the General Secretariat and Protocol Bureau of Bali Province. The number of samples taken was 100 people. Data collection was carried out through a questionnaire. The analysis technique used is multiple linear regression. Which is processed using the SPSS program version 21.0 for windows. Based on the results of the analysis, this study shows that competence has a positive and significant effect on employee performance, which means that if employee competencies are owned and used properly, performance at the Office of the General Bureau and Regional Secretariat Protocol of the Province of Bali will increase. Self efficacy has a positive and significant effect on employee performance, which means that if employee self-efficacy increases, the self-confidence of the performance of the General Bureau and Protocol Regional Secretariat of the Province of Bali. The work environment has no significant effect on performance, which means that if a good environment does not necessarily improve the performance of employees at the Office of the General Affairs Bureau and the Regional Secretariat Protocol, Bali Province.
PENGARUH KARAKTERISTIK INDIVIDU, KOMPETENSI DAN KOMUNIKASI TERHADAP KINERJA KARYAWAN PADA PT. VEGAS VIVA VENTURY BALI Ni Gusti Ayu Ade Dwi Yosiana Sari; I Nengah Suardhika; I Gede Rihayana
VALUES Vol. 4 No. 1 (2023): Values
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS

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Abstract

This research was conducted at PT. Vegas Viva Ventury Bali, this study aims to determine the effect of Individual Characteristics, Competence and Communication on Employee Performance. The population in this study were all employees of PT. Vegas Viva Ventury Bali. The sample used in this study was 45 respondents using simple random sampling method. The method used in this study is Multiple Linear Regression Analysis. The results showed that individual characteristics and communication had a positive and significant effect on the performance of employees at PT. Vegas Viva Ventury Bali while the charge has a negative and significant effect on the performance of employees of PT. Vegas Viva Ventury Bali.
PENGARUH KARAKTERISTIK INDIVIDU, KOMPETENSI, DAN IKLIM ORGANISASI TERHADAP KINERJA KARYAWAN PADA PT TELKOM CABANG UBUD GIANYAR I Komang Aditya Prawira Nugraha; I Nengah Suardhika; I Gede Rihayana
VALUES Vol. 4 No. 3 (2023): Values
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS

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Abstract

PT Telkom as a state-owned company should provide satisfactory service to its customers, for this reason, employees who are competent in their respective fields of work are needed so that they can show maximum performance in providing services. However, several problems began to be encountered, starting from individual characteristics, employee competence, and an organizational climate that was not yet conducive, causing employee performance to be less than optimal. This study aims to examine and obtain empirical evidence of the influence of individual characteristics, competencies, and organizational climate on employee performance at PT Telkom Ubud Gianyar Branch. The population in this study was all employees at PT Telkom Ubud Gianyar Branch as many as 35 people, the sampling technique used a saturated sample, so that the entire population was used as a sample. The analytical tools used are multiple linear analysis, classical assumption test, t test, and F test. The results of this study indicate that individual characteristics have a positive and significant effect on employee performance at PT Telkom Ubud Gianyar Branch. Competence has a positive and significant effect on employee performance at PT Telkom Ubud Gianyar Branch. Organizational climate has a positive and significant effect on employee performance at PT Telkom Ubud Gianyar Branch.
PENGARUH GAYA KEPEMIMPINAN, KEMAMPUAN KERJA DAN IMBALAN TERHADAP KINERJA PERAWAT PADA RUMAH SAKIT JIWA PROVINSI BALI Sang Made Dwi Budhi Arsana; I Nengah Suardhika; Putu Agus Eka Rismawan
EMAS Vol. 4 No. 5 (2023): EMAS
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar.

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Abstract

Kinerja perawat merupakan hasil kerja yang dicapai seorang perawat dalam melaksanakan suatu pekerjaan. Perawat dapat bekerja dengan baik bila memiliki kinerja yang tinggi sehingga dapat menghasilkan kerja yang baik. Oleh karena itu, kinerja dari perawat harus mendapat perhatian dari para pimpinan perusahaan atau instansi, sebab menurunnya kinerja dari perawat dapat mempengaruhi kinerja perusahaan secara keseluruhan. Penelitian ini bertujuan untuk menguji dan memperoleh bukti empiris pengaruh gaya kepemimpinan, kemampuan kerja dan imbalan terhadap kinerja perawat pada Rumah Sakit Jiwa Provinsi Bali. Populasi dan sampel berjumlah 30 orang perawat pada Rumah Sakit Jiwa Provinsi Bali. Teknik analisis data menggunakan uji validitas, uji reliabilitas, analisis regresi berganda, uji asumsi klasik, analisis koefisien determinasi, uji F dan uji T. Hasil penelitian ini menunjukkan bahwa: (1) gaya kepemimpinan, kemampuan kerja dan imbalan berpengaruh positif dan signifikan terhadap kinerja perawat (2) gaya kepemimpinan berpengaruh positif dan signifikan terhadap kinerja perawat pada Rumah Sakit Jiwa Provinsi Bali (3) kemampuan kerja berpengaruh positif dan signifikan terhadap kinerja perawat pada Rumah Sakit Jiwa Provinsi Bali (4) imbalan berpengaruh positif dan signifikan terhadap kinerja perawat pada Rumah Sakit Jiwa Provinsi Bali.
PENGARUH MOTIVASI, IKLIM ORGANISASI DAN GAYA KEPEMIMPINAN TERHADAP KINERJA KARYAWAN PADA HOTEL PARAGON SEMINYAK I Made Astina Yoga; I Nengah Suardhika; I Gede Rihayana
EMAS Vol. 4 No. 9 (2023): EMAS
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar.

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Abstract

Bali merupakan salah satu daerah tujuan wisata utama di Indonesia yang telah mendapat perhatian dari pemerintah dalam pariwisatanya.Beragam tujuan wisata di Bali, muncul sarana pendukung dari industri pariwisata, contohnya hotel, restoran, spa, penyewaan kendaraan, jasa perjalanan wisata, wahana air, diskotik dan sebagainya. Penelitian ini bertujuan untuk mengetahui pengaruh motivasi, iklim organisasi dan gaya kepemimpinan terhadap kinerja karyawan pada Hotel Paragon Seminyak. Penelitian ini dilakukan di Hotel Paragon Seminyak dengan menggunakan sampel sebanyak 50 orang karyawan. Teknik penentuan sampel yang digunakan adalah dengan metode sensus. Pengumpulan data dilakukan melalui dokumentasi, wawancara dan kuesioner. Teknik analisis data yang digunakan adalah analisis regresi linear berganda yang diolah menggunakan software SPSS versi 25. Bedasarkan hasil analisis, penelitian ini menunjukan bahwa motivasi berpengaruh positif dan signifikan terhadap kinerja karyawan pada Hotel Paragon Seminyak. Iklim organisasi berpengaruh positif dan signifikan terhadap kinerja karyawan pada Hotel Paragon Seminyak. Gaya kepemimpinan berpengaruh positif dan signifikan terhadap kinerja karyawan pada Hotel Paragon Seminyak.
PENGARUH KARAKTERISTIK INDIVIDU, KEPEMIMPINAN, DAN KOMPETENSI TERHADAP KINERJA PEGAWAI DI UPTD BAPELKESEMAS DINAS KESEHATAN PROVINSI BALI Ni Komang Wahyuni; I Nengah Suardhika; Putu Agus Eka Rismawan
EMAS Vol. 4 No. 11 (2023): EMAS
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar.

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Abstract

This research was conducted based on research on gaps and differences focusing on individual characteristics, leadership and competency on employee performance. In addition, there are also research problems regarding reducing work targets at the UPTD BAPELKESEMAS Bali Provincial Health Office. This research was conducted at UPTD BAPELKESEMAS Bali Provincial Health Office with a sample of 51 respondents taken using a saturated census. All data obtained from distributing questionnaires, then analyzed using multiple linear regression, hypothesis testing (t test and f test). The results of the study show that (1) individual characteristics, leadership and competence simtultaneously have a positive and significant effect on employee performance at the UPTD BAPELKESEMAS Health Office of the Province of Bali. (2) individual characteristics have a positive and significant effect on employee performance. (3) leadership has a positive and significant effect on employee performance. (4) competence has a positive and significant effect on employee performance.
The Role of Dynamic Capability and Product Innovation to Increase Competitive Advantage Widyani, Anak Agung Dwi; Suardhika, I Nengah
Jurnal Ekonomi dan Bisnis Jagaditha Vol. 11 No. 2 (2024): Jurnal Ekonomi dan Bisnis Jagaditha (In Press)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.11.2.2024.172-183

Abstract

This study aims to determine dynamic capability and product innovation in determining competitive advantage in SMEs woven fabric industries (endek) in the Klungkung Regency, Bali Province. The research approach used is descriptive analysis with a quantitative approach using the Smart PLS programme. The population in this study is the owner of a woven fabric business (endek) in the Klungkung Regency, Bali Province. The results showed that dynamic capability could directly determine the product innovation and competitive advantage of woven fabric SMEs (endek) in the Klungkung Regency, Bali Province. However, product innovation can produce a competitive advantage for woven fabric SMEs (endek) in the Klungkung Regency, Bali Province. The research results also show that product innovation is a mediator in the influence of dynamic capability on competitive advantage.
Influence of Climate and Justice on Commitment Organizational with Job Satisfaction as Intervening Variable at Regional Revenue Agency Denpasar City Putra, I Gusti Made Oka Diara; Sapta, I Ketut Setia; Suardhika, I Nengah
Asia Pacific Journal of Management and Education (APJME) Vol 4, No 3 (2021): November 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (317.627 KB) | DOI: 10.32535/apjme.v4i3.1272

Abstract

Employee commitment is influenced by organizational climate and fairness to be able to grow and develop within an organization. The purpose of this study was to analyze and determine the effect of organizational climate and organizational justice on organizational commitment, with job satisfaction as an intervening variable at the Denpasar City Revenue Service. The hypotheses proposed based on existing theoretical studies and the existence of the phenomena summarized in the problem formulation are: organizational commitment is positively affected by organizational climate; organizational justice has an effect on organizational commitment as positively; organizational climate has an effect on job satisfaction as positively; job satisfaction is positively influenced by fairness organization; and organizational commitment is positively effected by job satisfaction. The design of this research system is oriented to the pattern of calculating quantitative data on the existence of questionnaires distributed to 83 respondents. The data used are primary and secondary data both qualitative and quantitative which are then analysed by PLS-based SEM, while the results found are as follows: organizational commitment is positively and significantly affected by organizational climate; organizational justice has an effect on organizational commitment is positively and significantly; job satisfaction is positively and significantly affected by organizational climate; organizational justice has an effect on organizational justice is positively and significantly; and organizational commitment is positively and significantly influenced by job satisfaction.
The Influence of Service Quality, Customer Trust and Word of Mouth on Customer Loyalty at Ana Motor Badung Workshop Rismayani, Ni Putu Sri Rahayu; Suardhika, I Nengah; Rihayana, I Gede
Journal of International Conference Proceedings Vol 6, No 7 (2023): 2023 ICPM Bali Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v6i7.2822

Abstract

Given the increasingly fierce level of competition and also the things that need to be strengthened so that customers remain loyal to using workshop services, therefore, it is important to conduct further studies that need to be considered by the Ana Motor workshop regarding how efforts should be made to increase customer loyalty in using workshop services. As a result, the purpose of this research is to investigate the impact of service quality, customer trust, and word of mouth on customer loyalty at the Ana Motor Workshop. This research was conducted in Badung Regency which is located at the Ana Motor Badung workshop. The method of collecting data through distributing questionnaires to 96 respondents for customers who have used repair services at the Ana Motor workshop at least 3 times. The sampling defined by Cochran was employed in this study, and the sampling method used was purposive sampling. For this study, multiple linear analysis techniques are used, which are conducted using the SPSS 25. 0 application for Windows. The results of the analysis show that service quality, customer trust, and word of mouth has a positive and significant effect on customer loyalty at the Ana Motor Badung workshop.
PENGARUH E-WORD OF MOUTH, KEPERCAYAAN MEREK, DAN E-SERVICE QUALITY TERHADAP KEPUTUSAN PENGGUNAAN E-COMMERCE SHOPEE DI KOTA DENPASAR Ni Nyoman Wida Sugiantari; I Nengah Suardhika; I Gede Rihayana
VALUES Vol. 5 No. 1 (2024): Values
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS

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Abstract

A new shopping trend thas has emerged among today’s society is shopping online, especially after the emergence of many electronic commerce or what we usually know as e-commerce. The decision to use can be interpreted as choosing from two or more existing alternatives and choosing one of them, where the alternative choice that consumers choose depends on their needs which can encourage them to make the right choice, such as choosing to use e-commerce Shopee. This research aims to find out and explain E-Word of Mouth, Brand Trust, and E-Service Quality on Usage Decisions. The sample in this research was 96 respondents who were e-commerce Shopee users in Denpasar City. Determining the sample in this research used a non-probability sampling technique using purposive sampling. The analytical method used is multiple linear analysis. The research results show that E-Word of Mouth, Brand Trust, and E-Service Quality have a positive and significant effect on Usage Decisions.
Co-Authors A. A. Putu Dyah Damayanti Anak Agung Dwi Widyani Anak Agung Inten Sari Saraswati Anak Agung Putu Agung Anik Yuesti Armanu Thoyib Arsha, I Made Risma M Arya Munang Ayu Heny Ratna Dewi Ayu R. Rumanti, I Gusti Binti Qoiriyah Chandra, I Gusti Agung Ayu Dian Priskila Darma, I Wayan Agus Budi Desak Nyoman Indriyani Dewi, Anak Agung Ayu Pramisanthi Didik Rabuana Artha Dwinata JS, I Putu Wahyu Eka Afnan Troena Gede Yudhi Hendrawan Gregorius Paulus Tahu I Dewa Ayu Tita Permata Tabita I Gde Yudhi Hendrawan I Gde Yudhi Hendrawan I Gede Cahyadi Putra I Gede Rihayana I Gede Yudhi Hendrawan I Gusti Agung Bagus Bintang Raditya I Gusti Agung Hendra Wirawan I Gusti Made Oka Diara Putra I Kadek Oca Santika I Ketut Setia Sapta I Komang Aditya Prawira Nugraha I Made Astina Yoga I Made Risma M Arsha I Nyoman Jaya Artana I Putu Gede Arya Gautama I Putu Pratama Adiputra I Wayan Oka Sugarda I Wayan Pasek Suryawan I Wayan Suarjana Ida Ayu Agung Dewi Kesumawati Ida Ayu Trisnawati, Ida Ayu Jimmy Harry Putu Suarthana Kadek Juniarta Kusumatirta, I Wayan Ryan Luh Kadek Budi Martini Luh Komang Candra Dewi Luh Komang Delisna Dewi Made Shinta Pradnya Lestari Nengah Landra Ngakan Nyoman Bagus Putra Legawa Ni Gusti Ayu Ade Dwi Yosiana Sari Ni Kadek Sinta Jayanti Ni Komang Atika Wicahyani Ni Komang Ayu Apri Intansari Ni Komang Ratih Yulianita Ni Komang Sonia Ni Komang Tri Nadya Suci Ni Komang Wahyuni Ni Luh Ade Yuni Mahayani Ni Luh Rita Larasanti Ni Luh Santi Ayuni Ni Made Arie Krisnayanti Ni Made Ayu Eva Alvinayanti Ni Made Dwi Puspitawati Ni Made Rai Elisya Yustiani Ni Nyoman Wida Sugiantari Ni Putu Cempaka Dharmadewi Atmaja Ni Putu Rias Ratiwi Orlanda, Ni Putu Audi Pande Diva Darma Diputra Pande Rantika Juli Putra, I Gusti Made Oka Diara Putu Agus Eka Rismawan Putu Agus Prayogi Putu Anom Wisnu Wisnawa Putu Intan Puspita Dewi Putu Kepramareni Rismayani, Ni Putu Sri Rahayu Roy Darmawan Sang Made Dwi Budhi Arsana Suartama, I Wayan Oka Putra Sukmawati, Ni Ketut Tiara Ubud Salim Wirangjani, Ida Ayu Putu Yunika, Ni Luh