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All Journal Sosiohumaniora Jurnal Perikanan dan Kelautan Jurnal Kedokteran Brawijaya Otoritas : Jurnal Ilmu Pemerintahan JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora JURNAL PENDIDIKAN TAMBUSAI Journal of Humanities and Social Studies HOSPITAL MAJAPAHIT (JURNAL ILMIAH KESEHATAN POLITEKNIK KESEHATAN MAJAPAHIT) JCRS (Journal of Community Research and Service) Industri Inovatif : Jurnal Teknik Industri Maspul Journal of Community Empowerment Community Development Journal: Jurnal Pengabdian Masyarakat Journal of Sustainable Technology and Applied Science Jurnal Ilmiah Wahana Pendidikan Saraq Opat : Jurnal Administrasi Publik Jurnal Studi Ilmu Sosial dan Politik JOURNAL OF COMMUNITY SERVICES PUBLIC AFFAIRS jurnal administrasi politik dan sosial Governors QISTINA: Jurnal Multidisiplin Indonesia Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia JURNAL PARADIGMA: Journal of Sociology Research and Education Lex Publica Journal Research of Social Science, Economics, and Management Innovative: Journal Of Social Science Research Journal of Education Religion Humanities and Multidiciplinary Multifinance International Conference On Social Science Education Proceeding POLITICO
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Journal : Multifinance

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EVALUATION OF E-KTP RECORDING SERVICES FOR NOVICE VOTERS AHEAD OF GENERAL ELECTIONS IN PEKANBARU CITY Hayati, Rahmadini Sri; Sujianto, Sujianto
Multifinance Vol. 3 No. 1 (2025): Multifinance
Publisher : PT. Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/mfc.v3i1.404

Abstract

This study aims to analyze and describe the e-KTP recording service for new voters ahead of the general election in Pekanbaru City. This study uses the service theory by Zeithaml, Berry, and Parasuraman which uses 5 indicators, namely tangible, reliability, responsiveness, assurance, and empathy. The application of the method used in this study is a descriptive qualitative research method. With data collection techniques, namely interviews, observation, and documentation. The results of this study are that the e-KTP recording service for new voters ahead of the general election by the Pekanbaru City Popilation and Civil Registry Office is good with the implementation of innovayions that can increase the number of e-KTP recordings, namely outreach efforts. However, there are still several factors that need to be fixed or improved, namely the public awareness, employee accuracy, and technical and operational constraints in outreach efforts.
Co-Authors A.A. Ketut Agung Cahyawan W Addy Utomo Adi Sutrisno Adianto Adianto Adianto Agusyanti, Cindy Akbar, Muh.Rafli Arman Arman As’ari, Hasim Bintal Amin Dadang Mashur Daeng Ayub darlis, erni Dedi Kusuma Habibie Desi Handayani Dewi Lelonowati, Dewi DEWI SARTIKA Dharma, Anton Budhi Dharma, Anton Budi Dharmayanthi, Emilia Dini Handayani, Dini Efriyeldi, Efriyeldi ELIHAMI, ELIHAMI Emmalia Adriantantri Endah Woro Utami Erdianto Effendi Fauziah Fauziah Febri Yuliani Firdaus, Zuchruf Firman, Musda Fransisca Fransisca Hadi, Ahmad Hafzana Bedasari Happy Rosalina Harapan Tua R. F. S Harmelita, Harmelita Hasim As'ari Hasim Asyari Hasrizal, Hasrizal hastuti, Weni Puji Hayati, Rahmadini Sri Husni, Mohd Rizalul Ikhsan, Masrul Ismrida, Ismrida Josi, Josi Jufri Jufri Jusran Jusran Kartika, Alya Wahyu M, Muh Zulfikar M. Iqbal Maharani, Lifeony Marda, Alfian Mayarni Mayarni Mimin Sundari Nasution Muchid Muhammad Ali Akbar, Muhammad Ali Mujiono Mujiono Mulyatim Koeswo Munasih Nashap, Nashap Nasruddin, Muhammad Irfan Nur Laila Meilani Pauzi, Achmad Pradani, Estri Aditya Prillia, Dela Hantrini Rahmania, Clarissa Rahmat Rahmat Rauta, Krisensius Umbu Rusydiana, Naila Silvia Silvia Sofyan Husein Siregar Suci, Havivi Wulan Sudarmi Sudarmi Sugara, Robi Sukma, Sukma Susanti, Delpi Susilo Tri Widodo, Susilo Tri Tita Hariyanti Torry, Torry Ulhaq, Muh Zia Wahyudin Wahyudin Wahyuni, Nur Indah Wawan Wawan Yahring, Adinan Yulia, Dinda Yulianto, Wahyu Yusnia, Irma Yustina Yustina Zulkarnaini Zulkarnaini