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All Journal Hasil Pengabdian Kepada Masyarakat IKRA-ITH EKONOMIKA JABE (Journal of Applied Business and Economic) Aptisi Transactions on Technopreneurship (ATT) Iqtishoduna: Jurnal Ekonomi Islam JUMAN Tools (Jurnal Manajemen Tools) International Journal of Business Economics (IJBE) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Journal of Research in Social Science and Humanities International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Kajian Branding Indonesia Jurnal Akuntansi, Manajemen dan Bisnis Digital Journal of Social Interactions and Humanities (JSIH) Journal of Legal and Cultural Analytics (JLCA) Jurnal Manajemen Dan Akuntansi Medan Jurnal Riset Rumpun Ilmu Ekonomi (JURRIE) Journal of Management, Economic, and Accounting International Journal of Economics and Management Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Social Society Social Sciences Journal Jurnal Akuntansi Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan
Yossie Rossanty
Universitas Pembangunan Panca Budi
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Social Sciences Other

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Exploring Small and Medium Enterprises' Intention to Adopt AI - Powered Chatbots in Halal Marketing Communications Nasution, Muhammad Dharma Tuah Putra; Rafiki, Ahmad; Rossanty, Yossie; Pahlufi, Cut Kesuma
IQTISHODUNA: Jurnal Ekonomi Islam Vol. 13 No. 1 (2024): April
Publisher : LPPM, Universitas Islam Syarifuddin Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54471/iqtishoduna.v13i1.2364

Abstract

This study explores the adoption of AI chatbots in marketing communication by SMEs, specifically focusing on Halal contexts. It investigates factors such as perceived usefulness and attitude, which play a crucial role in shaping users' intentions. The mediating role of attitude, particularly in the context of Halal products, is significant, considering culturally sensitive considerations. The research adopts a quantitative approach with a correlational study design, utilizing random sampling to ensure representativeness. Data collection involves structured questionnaires, adapted scales, and 233 completed responses from SME owners/managers. Structural Equation Modeling (SEM) is employed for data analysis, testing complex relationships, and assessing direct and indirect impacts. The study reveals a positive direct effect of perceived usefulness and attitude toward chatbots (ATC) on chatbot adoption intention (CAI) in the Halal marketing context, supporting the hypothesis that both attitude and perceived usefulness significantly influence the intention to adopt AI chatbots. Additionally, the study explores the mediating role of attitude in the relationship between perceived usefulness and adoption intention. The findings contribute to existing literature by highlighting the complex interplay of factors influencing users' attitudes and intentions towards AI chatbots in marketing communication, particularly in the Halal context.
Entrepreneurial Knowledge, Motivation, Desires, and Intention: A Content Analysis Approach Muhammad Dharma Tuah Putra Nasution; Yossie Rossanty; Ramadhan Harahap; Aulia Ramadhan Tanjung
Jurnal Akuntansi Vol. 14 No. 2 (2024): Accounting Journal
Publisher : UNIB Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/jakuntansi.14.2.119-140

Abstract

Entrepreneurial marketing is widely recognized for its dynamic nature, characterized by innovation and adaptability in navigating intricate market dynamics. However, a significant gap persists in understanding how entrepreneurial knowledge intersects with market dynamics. This study aims to bridge this gap by exploring the influence of entrepreneurial knowledge on motivation, desires, and intentions. It emphasizes the pivotal role of entrepreneurial knowledge in shaping market outcomes, offering valuable insights for scholars and practitioners alike. Utilizing content analysis as a fundamental research method, the study delves into qualitative data to uncover themes, words, and concepts in entrepreneurship research domains. Through this methodological approach, it meticulously tracks antecedents, mechanisms, impacts, patterns, and trends in entrepreneurship, thus enriching the understanding of entrepreneurial dynamics. Moreover, the study explores the relationship between entrepreneurial knowledge and motivation within the context of entrepreneurship. Drawing on extensive research on entrepreneurial motivation and psychological mechanisms, it elucidates how entrepreneurial knowledge serves as a primary driver of motivation, influencing attitudes, intentions, and actions toward entrepreneurial pursuits. By integrating insights from diverse perspectives, this study contributes to a deeper comprehension of the interplay between knowledge and motivation in shaping entrepreneurial behaviors. Ultimately, the findings underscore the critical importance of fostering entrepreneurial knowledge and addressing socio-cultural influences to promote entrepreneurship across diverse contexts.
PENGARUH MEDIA SOSIAL DAN REVIEW PRODUK TERHADAP MINAT BELI PRODUK SCARLET DI SHOPEE Novita, Ririn Septiana; Rossanty, Yossie; Erwansyah
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 11 No. 3 (2025): 2025 Maret
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v11i3.374

Abstract

The research analysis aims to determine the influence of social media and reviews on interest in buying Scarlet products on Shopee. The data analysis technique used is an associative research method with the help of the SPSS version 25 program. This research uses multiple linear regression analysis. The sample in this study was 120 respondents. Primary data collection uses a questionnaire. The research results show that the social media variable shows a tcount value of 8.450 > ttable of 1.98 with a significant value of 0.000 <0.05, so hypothesis H1 is accepted and H0 is rejected, meaning that social media has a partially positive and significant effect on interest in buying Scarlet products in Shopee. The test results for the review variable show a tcount value of 3.116 > ttable of 1.98 with a significant value of 0.002 <0.05, so hypothesis H2 is accepted and H0 is rejected, meaning that reviews have a partially positive and significant effect on interest in buying Scarlet products at Shopee. Simultaneous test results show that the calculated F value is 200.386 which is greater than 3.07 and the significant value of 0.000 is smaller than 0.05 so it can be concluded that hypothesis 3 is accepted and hypothesis 0 is rejected so it can be concluded that social media and reviews have an influence simultaneously positive and significant on interest in purchasing Scarlet products on Shopee
Pengaruh Bundling Product dan Diskon Harga Terhadap Minat Beli Produk lokal Gladtoglow di Tiktokshop (Studi Pada Mahasiswa di Kota Medan) Rossanty, Yossie; Mahari, Nagita Suci; Lorencia, Bella; Pangabean, Rahmad Ridwan
IKRAITH-EKONOMIKA Vol. 8 No. 2 (2025): IKRAITH-EKONOMIKA Vol 8 No 2 Juli 2025
Publisher : Universitas Persada Indonesia YAI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Perkembangan pesat teknologi digital dalam beberapa tahun terakhir telah melahirkan penggunaan e-commerce berbasis sosial media di kalangan generasi muda, khususnya mahasiswa, serta pentingnya strategi promosi dalam membentuk keputusan pembelian. Tujuan penelitian pengaruh bundling product dan diskon harga terhadap minat beli konsumen terhadap produk lokal Gladtoglow di platform TikTok Shop. Pendekatan kuantitatif bermetode survei digunakan terhadap 122 responden mahasiswa di Kota Medan. Teknik analisis melalui regresi linier berganda guna pengujian pengaruh simultan dan parsial dari kedua variabel independen terhadap variabel dependen. Hasil membuktikan baik bundling product maupun diskon harga memiliki pengaruh positif dan signifikan secara parsial maupun simultan terhadap minat beli.
Memahami Keputusan Pembelian Produk Sunscreen Azarine: Peran Pemasaran Influencer dan Citra Merek pada Mahasiswa Kota Medan Sihotang, Anindya Windy; Greasia Oriza Sitio; Putri Patricia Sitinjak; Onan Marakali Siregar; Yossie Rossanty
Jurnal Riset Rumpun Ilmu Ekonomi Vol. 4 No. 1 (2025): April: Jurnal Riset Rumpun Ilmu Ekonomi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrie.v4i1.5776

Abstract

The purpose of this research is to learn how certain students in Medan City are influenced to buy Azarine sunscreen products by influencer marketing and brand image. More and more people, particularly students, are realizing the need of preventing sun damage to their skin, therefore sunscreen solutions have quickly become an integral part of skin care regimens. Researchers in this research used a quantitative approach by surveying people who had used Azarine products. Using SPSS software version 29, the data that was obtained was examined. The findings show that consumers are influenced by both favorable brand image and influencer marketing, which has a major impact on their purchase choices. There is a significant relationship between the dependent variable and each of the independent variables.
Pengaruh Sosial Media Marketing dan Online Review terhadap Pembelian Berulang di Kopi Kenangan Kota Medan: Penelitian Onan Marakali Siregar; Yossie Rossanty; Chika Naibaho; Ariq Wiratama Nasution; Dear Selvanathan Sinaga
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 1 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 1 (Juli 2025 -
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i1.1566

Abstract

This study aims to analyze the partial and simultaneous influence of social media marketing and online reviews on repurchase intention among Kopi Kenangan customers in Medan City. This research employs a quantitative approach, with data collected through questionnaires distributed using a purposive sampling technique to 106 respondents who met the specified criteria. The collected data were analyzed using multiple linear regression analysis with the aid of SPSS software. The results indicate that social media marketing has a significant positive partial effect on repurchase intention (tstatistic​ = 7.256 > ttable​ = 1.659). Similarly, online reviews also show a significant positive partial effect on repurchase intention (tstatistic​ = 4.560 > ttable​ = 1.659). Simultaneously, both independent variables have a significant effect on repurchase intention (Fstatistic​ = 26.408 > Ftable​ = 3.09). The coefficient of determination (R2) of 0.339 indicates that 33.9% of the variance in repurchase intention can be explained by social media marketing and online reviews, while the remainder is influenced by other factors. These findings confirm that digital engagement through social media and the management of online reputation are crucial strategies for fostering loyalty and repeat purchases in the modern coffee shop industry.
The Influence of Service Quality and Product Quality on Customer Satisfaction in Shopee Cosmetic E-Commerce Online Sales Januardi Sidauruk; Rossanty , Yossie
Journal of Management, Economic, and Accounting Vol. 4 No. 2 (2025): Juli-Desember
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmea.v4i2.824

Abstract

This study aims to analyse the effect of service quality and product quality on customer satisfaction in online sales of Shopee e-commerce cosmetics. The method used in this research is a quantitative method with a survey approach through a questionnaire to 100 respondents. The data analysis technique uses multiple linear regression with the help of SPSS. The results showed that service quality and product quality have a positive and significant influence on customer satisfaction. Product quality has a more dominant influence than service quality. The implications of this research provide insight to sellers in e-commerce to improve product quality and service to increase customer satisfaction.
THE EFFECT OF SOCIAL MEDIA MARKETING ON PURCHASE DECISIONS THROUGH CONSUMER BUYING INTEREST AS AN INTERVENING VARIABLE CASE STUDY OF COFFEE SHOP KOPIKUNI MEDAN Muammar Rifqi; Yossie Rossanty; Elfitra Desy Surya
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 3 No. 5 (2023): October
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v3i5.1132

Abstract

The culture of drinking coffee is not just thirst-quenching but can be a companion to daily activities such as gathering with friends, running a business, attending reunions, and so on. As a result, the culture of drinking coffee has become an integral part of our lifestyle, yet we continue to ignore the fact that it has caused the popularity of coffee consumption to skyrocket. This type of research uses a quantitative approach. This research was conducted at Kopikuni Medan. The sample of this research is 22 X 5 110 respondents. Test the validity and suitability of the model Loading Factor, Average Variance Extracted (AVE), and Composite Reliability. Data analysis techniques used the Structural Equation Modeling (SEM) method to test the hypotheses in this study. Purchase intention has a positive and significant effect on purchase decision Social media marketing has a positive and significant effect on purchase intention Social media marketing has a positive and significant effect on purchase decision Social media marketing has an effect on purchase decision through purchase intention. This study concludes that the variable of social media marketing that is the most significant in purchasing decisions are context and communication. Therefore, Kopikuni is advised to optimize the context and communication aspects of social media marketing by paying attention to the delivery of messages, message designs, and content posted via Kopikuni social media. Thus, Kopikuni can be remembered more by customers.
Pengaruh Customer Experience dan Kualitas Pelayanan terhadap Niat Kunjungan Ulang Konsumen Wizzmie Theresa, Maria; Sianturi, Ester Cahyani; Nurbaiti, Nurbaiti; Rossanty, Yossie; Siregar, Onan Marakali
Kajian Branding Indonesia Vol 7 No 2 (2025): Kajian Branding Indonesia
Publisher : Universitas Prasetiya Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/kbi.7.2.119-130

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh customer experience dan kualitas pelayanan terhadap niat kunjungan ulang konsumen Wizzmie, sebuah brand makanan cepat saji lokal di Kota Medan. Penelitian menggunakan pendekatan kuantitatif kausal dengan pengumpulan data melalui kuesioner yang disebarkan langsung kepada 100 responden di dua cabang Wizzmie Kota Medan (Karya Wisata dan Pancing). Data dianalisis menggunakan SPSS melalui regresi linier berganda. Hasil penelitian menunjukkan bahwa customer experience berpengaruh positif dan signifikan terhadap niat kunjungan ulang. Kualitas pelayanan juga memiliki pengaruh positif dan signifikan terhadap niat kunjungan ulang. Secara simultan, kedua variabel memberikan kontribusi yang signifikan dengan nilai koefisien determinasi (R²) sebesar 79,3%. Dari kedua variabel, kualitas pelayanan menjadi faktor yang paling dominan memengaruhi niat kunjungan ulang. Temuan ini menunjukkan bahwa peningkatan kualitas pelayanan dan penciptaan pengalaman pelanggan yang berkesan merupakan strategi utama dalam meningkatkan loyalitas pelanggan di bisnis makanan cepat saji lokal
The Impact of Technology and Social Media on Marriage and Divorce: A Study in Besilam Village, Langkat Regency Sendy, Beby; Rossanty, Yossie; Hawawari, Muhammad Fadhiil
Journal of Social Interactions and Humanities Vol. 3 No. 3 (2024): November 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/jsih.v3i3.12471

Abstract

In today's rapidly evolving digital era, technology and social media have become integral parts of daily life. From connecting people worldwide to shaping how we communicate, work, and play, these advancements have profoundly transformed social, cultural, and economic dynamics. This article explores the significant role of technology and social media in the modern world and examines their influence on how we live, interact, and share information. While social media serves as an effective two-way communication tool, its impact can vary depending on how it is used. The concept of communication and information-sharing via computer networks, which predates modern social media, marked the foundation for what we now recognize as social media platforms. As technology and social media continue to advance, they have given rise to new societal phenomena, including divorces stemming from relationships formed through social media interactions. Remarkably, marriage ceremonies can now be conducted via video calls, and divorces can be finalized through video conferences. The ongoing development of technology has significantly broadened societal knowledge. The emergence of diverse social media platforms has further enabled people to expand their social networks and forge new friendships.
Co-Authors Ade Rani Ahmad Rafiki Ari Prabowo Ariq Wiratama Nasution Aulia Ramadhan Tanjung Baehaqi Bambang Surya Adji Syahputra Bambang Surya Adji Syahputra Beby Sendy Chika Naibaho Dear Selvanathan Sinaga Dewi Nurmasari Pane Dini Julia Sari Siregar Eldaa Yuannda Harefa Elfitra Desy Surya Erwansyah Erwansyah Erwansyah Ester Petronella Tarigan Etty Sri Wahyuni Febri Sanrina Hasibuan Firman Ario Greasia Oriza Sitio Handoko Tandean Harahap, Ramadhan Hasudungan Siahaan Hawawari, Muhammad Fadhiil Icha Aulia Zahra Irawan, Irawan Januardi Sidauruk Ku Halim bin Ku Ariffin Lorencia, Bella M. Chaerul Rizky Mahari, Nagita Suci Maria Theresa, Maria Maziah Azzahroh Mesra B Mesra B Muammar Rifqi Muhammad Dharma Tuah Putra Nasution Nabila Awani Nasution, Rani Ramadhani Nasution, Thorique Akbar Maulana Novita, Ririn Septiana Nur Asyiqin Binti Abdul Manaf Nurafrina Siregar Olim Hanafiah Napitupulu Pahlufi, Cut Kesuma Pangabean, Rahmad Ridwan Pipit Buana Sari Pipit Buana Sari Putri Patricia Sitinjak Putri Pujiningtyas Ramadhan Harahap Ramadhan Harahap Ramadhan Tanjung, Aulia Rani Ramadhani Nasution Safii Sari, Pipit Buana SATRIYAS ILYAS Sendy, Beby Sianturi, Ester Cahyani Sihotang, Anindya Windy Siregar, Dini Julia Sari Siregar, Onan Marakali Suci Arimbi Surya Bakti Tanjung, Aulia Ramadhan Tarigan, Vita Cita Emia Tarissa Denia Willy Zek Nasution Yana Diana