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Operational Risk Management in Digital Logistics Companies Rahmaddiansyah, Rahmaddiansyah; Supriyatno, Budi; Hakim, Aziz
Dinasti International Journal of Management Science Vol. 7 No. 2 (2025): Dinasti International Journal of Management Science (November - December 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i2.6056

Abstract

The development of the digital logistics industry, driven by the rapid growth of e-commerce, has led to increasing complexity of operational risks that directly affect service quality and corporate performance. This study aims to analyze operational risk management in digital logistics companies, with a particular focus on the processes of risk identification, assessment, and mitigation arising from operational activities, especially in last-mile delivery, warehouse management, and information technology systems. The research adopts a descriptive approach, employing data collection techniques such as interviews, observations, and document analysis. Risk analysis is conducted using a risk matrix to determine the likelihood and impact levels of operational risks. The results indicate that the dominant risks faced by the company include delivery delays, digital system disruptions, scanning errors (mis-scans), courier human error, and an increase in return-to-sender (RTS) cases. Risk mitigation strategies implemented by the company include improving the reliability of information technology systems, providing courier training, standardizing operational SOPs, and conducting real-time monitoring of delivery processes. However, the effectiveness of these mitigation measures is still constrained by high shipment volumes, dependence on third-party applications, and environmental variables in the field. This study recommends strengthening enterprise risk management, integrating AI-based tracking systems, and developing periodic risk evaluation mechanisms to enhance operational efficiency and sustainability in digital logistics companies.
Digital Transformation of Minutes Preparation and Sessions Management through the Minutes Information System (SIRIH) of the Indonesian House of Representatives in 2025 Imama, Muhamad Aaqil; Supriyatno, Budi; Hakim, Aziz
Dinasti International Journal of Management Science Vol. 7 No. 3 (2026): Dinasti International Journal of Management Science (January - February 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i3.6186

Abstract

The digital transformation of public institutions demands the integration of policy, governance, technology, and user behavior to generate public value. This qualitative study analyzes the implementation of the DPR RI Minutes Information System (SIRIH) at the DPR RI Secretariat General through a multi-level approach. At the macro level, the OECD Digital Government Policy Framework is used to assess digital governance maturity. At the meso level, a socio-technical system approach is used to analyze the integration of SPBE policies, organizational design, and court proceedings. At the micro level, the UTAUT model is used to explain the factors of system adoption and utilization by officials. Data were obtained through analysis of official documents and observation of work processes. The results show that at the macro level, SIRIH strengthens the efficiency, transparency, and accountability of court proceedings. At the meso level, SIRIH implementation encourages standardization of work processes and cross-unit coordination, but still faces limitations in system integration and alignment of technology design with organizational needs. At the micro level, performance expectancy and social influence are the main determinants of adoption, with challenges in digital literacy and interface quality. This study confirms that digital transformation of court proceedings is a multi-layered socio-technical process that requires simultaneous strengthening of policy, organizational design, and user capacity.
Policy Analysis on The Removal of Age Limits in Indonesian Labor Recruitment: A Public Policy Perspective Rivany, Deaotna; Supriyatno, Budi; Hakim, Azis
Dinasti International Journal of Management Science Vol. 7 No. 3 (2026): Dinasti International Journal of Management Science (January - February 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i3.6196

Abstract

The removal of age limits in recruitment processes is a vital issue in achieving justice and equal opportunity for all citizens. Although the government has not yet issued a formal regulation explicitly abolishing age limits, several non-regulatory policy instruments, including the Circular Letter of the Minister of Manpower of the Republic of Indonesia Number M/06/HK.04/V/2025 concerning the Prohibition of Discrimination in the Labor Recruitment Process, indicate a policy shift toward more inclusive recruitment practices. This study aims to analyze the dynamics of the policy to abolish age limits from a public policy perspective, including agenda setting, policy instruments, and public readiness for its implementation. The research uses a qualitative descriptive approach with document analysis and public policy theory. The results show that the policy of abolishing age limits is currently at the "soft policy" stage, but it holds great potential to drive behavioral changes among employers, increase public literacy, and strengthen the cross-age vocational training ecosystem. This study provides important implications for formulating more comprehensive policies, both in the form of legislation and labor competency improvement programs.
PENGABDIAN MASYARAKAT INTERNASIONAL MELALUI SEMINAR HYBRID BERBASIS MIRRORING CLASS DALAM FESTIVAL BUDAYA INDONESIA-RUSIA Reza Hariyadi, Ade; Johardi, Ali; Ningsih, Sari; Supriyatno, Budi; Failasufa Aziza, Pretty; Setyawati, Kiki; Zuhri, Saefudin; Irawati, Ike; Plaksina, Elena; Porosov, Roman; Postnikova, Alena; Istianda, Meita; Starkova, Daria; Petukhova, A.; Zavialova, Natalia; Eryomina, Svetlana; Kolesova, Elena; Pramitasari, Anisa; Sulistyono, Achmad; Cori, Catarina
SIKAMA : Sinergi Akademisi dan Masyarakat Vol 3 No 2 (2025): Jurnal SIKAMA
Publisher : Lembaga Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61488/sikama.v3i2.1007

Abstract

Pengabdian masyarakat internasional merupakan salah satu bentuk implementasi Tri Dharma Perguruan Tinggi yang strategis dalam mendukung internasionalisasi pendidikan dan penguatan literasi global masyarakat. Artikel ini bertujuan untuk mendeskripsikan pelaksanaan dan dampak kegiatan pengabdian masyarakat internasional melalui seminar hybrid berbasis mirroring class dalam rangka Festival Budaya Indonesia–Rusia. Kegiatan dilaksanakan pada 21 Oktober 2025 dengan melibatkan narasumber dari Indonesia dan Rusia serta peserta yang berasal dari mahasiswa, pelajar sekolah menengah, guru, akademisi, dan masyarakat umum. Metode pelaksanaan menggunakan pendekatan edukatif-partisipatif yang memadukan seminar hybrid (luring dan daring) dengan mirroring class untuk mendorong pembelajaran dua arah dan dialog lintas budaya. Data dikumpulkan melalui observasi, dokumentasi kegiatan, dan catatan diskusi, kemudian dianalisis secara deskriptif-kualitatif. Hasil kegiatan menunjukkan bahwa model seminar hybrid berbasis mirroring class mampu memperluas akses partisipasi masyarakat, meningkatkan keterlibatan peserta, serta memperkuat pemahaman lintas budaya dan lintas bahasa. Selain berdampak secara akademik, kegiatan ini juga berfungsi sebagai sarana diplomasi budaya berbasis pendidikan yang inklusif dan partisipatif. Kegiatan ini berpotensi menjadi model pengabdian masyarakat internasional yang adaptif, kolaboratif, dan berkelanjutan di era transformasi digital.