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Implementation of the Marriage Management Information System Policy Ministry of the Republic of Indonesia Atmaja, Agus; Rohayati, Yeti; Kamil, Indriyati; Indah, Diani
Global Education Journal Vol. 3 No. 1 (2025): Global Education Journal (GEJ)
Publisher : Civiliza Publishing, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/gej.v3i1.226

Abstract

Digital transformation in public services is a crucial phenomenon in the modern era of governance, which demands efficiency, transparency, and accountability. One effort undertaken by the Ministry of Religious Affairs of the Republic of Indonesia is the implementation of the Marriage Management Information System (SIMKAH), which is expected to improve the quality of marriage registration services across all Religious Affairs Offices (KUA). This study aims to analyze the implementation of SIMKAH at the KUA in Ciparay District, Bandung Regency, by examining supporting factors, obstacles, and its impact on public services. A qualitative case study approach was used, collecting data through interviews, observations, and documentation studies. The data were then analyzed using George C. Edwards III's policy implementation model, which encompasses aspects of communication, resources, disposition, and bureaucratic structure, and is supported by theories of good governance and e-government. The results indicate that the implementation of SIMKAH has brought positive changes in terms of service efficiency, data accuracy, and transparency in administrative processes. However, it faces challenges such as limited digital infrastructure, technological literacy, and resistance from some members of the public to the use of new technologies. This study recommends increasing human resource capacity, strengthening technological infrastructure, and implementing a more intensive outreach strategy to maximize SIMKAH's future use.
PENGEMBANGAN KOMPETENSI PELAYANAN DESA BERBASIS DIGITAL DI DESA WANGUNJAYA KECAMATAN NARINGGUL KABUPATEN CIANJUR Rohayati, Yeti; Nurdiyansah, Andri; Achmad Syam, Rifqi Zaeni
Jurnal Pengabdian Kepada Masyarakat Vol 2 No 2 (2024): JURNAL PENGABDIAN KEPADA MASYARAKAT (PENGMAS)
Publisher : Pusat Penelitian dan Pengabdian pada Masyarakat (P3M)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59820/pengmas.v2i2.183

Abstract

One of the obstacles faced by the government in socializing policies or conveying performance is information and technology problems. IT is an important thing that must be considered in services during the current pandemic. Wangunjaya Village is one of the villages in Naringgul District, Cianjur Regency which is considered ready to face the digital era. One of the achievements obtained by Wangunjaya Village is the ownership of an informative website. The process involved is certainly long and involves many parties. However, there is no guarantee that the success achieved by Wangunjaya Village will continue continuously. There is a need to develop competence in the services of village officials. The aim is to increase the competence of service activities during the pandemic in digital-based services, village administration management must be managed well and increase competence, implementation and supervision when handling a pandemic outbreak requires a special service and is followed by health protocols, even services are carried out using mobile center which is carried out using digital services online and even receiving services via telephone. Development of Digital-Based Village Service Competency in Wangunjaya Village, Naringgul District, Cianjur Regency is able to improve the quality of village apparatus resources and service competency in providing services to the community during the current pandemic. Especially services related to village administration and health services to the community during the Covid-19 pandemic.
Understanding the Roles and Challenges of Local Government in the Era of Technological Transformation in Indonesia: A Study of Public Policy Literacy Rohayati, Yeti; Bangkara, B.M.A.S. Anaconda; Fkun, Egidius; Iskandar, Ade; Jacob, Jufri
ARISTO Vol 10 No 3 (2022): December / Special Issue : Local Governance
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v10i3.6303

Abstract

This study is aimed to understand the challenges of the Indonesia’s local governments in the era where technology has transformed the public service system from a manual method to an all-digital application method. A series of efforts are made to discuss and find the solutions to the problem of the study. The data is searched electronically from literature sources including various publications such as journals, and other papers that are used as the data sources of this research. After a series of selection and searching for relevant data, the required data is finally collected. The data is examined through a phenomenological approach, referring to an effort in obtaining resilience from some existing data to get the answers for the discussed phenomenon, the challenges and roles of local government. The analysis process involves several techniques, including coding, verifying, evaluating, synthesizing, organizing, and carrying out in-depth interpretations that make it easier for the author to draw conclusions to answer the research problem with a good validity. The results of the data and discussion conclude that the challenges and roles given to the local governments in this reform era include the inconsistency of Bureaucratic Reform in the government and the challenges in adapting various dynamics such as pandemics and other crises, including the abuse of authority and indiscipline of the apparatus, especially the officials in carrying out their duties and functions as public servants. Thus, this research provides important results that complements and enlightens similar researches in the future.
Pengaruh Pelaksanaan Manajemen Berdasarkan Sasaran dan Komunikasi Vertikal terhadap Efektivitas Kerja Pegawai Dinas Perindustrian dan Perdagangan Kabupaten Karawang Darmawan, Agus; Wahyuningsih, Sri; Rohayati, Yeti
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.3495

Abstract

Sebagai lembaga pemerintahan, Pada Dinas Perindustrian Dan Perdagangan Kabupaten Karawang juga perlu staf pendukung profesional untuk mencapai lembaga produktivitas yang tinggi. Pemanfaatan sumber daya manusia entah bagaimana bisa disamakan dengan sumber daya lainnya. Hal ini karena manusia sebagai pekerja, memiliki kepentingan yang berbeda dan keinginan, sehingga harus diperhatikan dan diperlakukan sesuai dengan harkat dan martabat manusia. Masalah utama dalam penelitian ini adalah bagaimana mempengaruhi pelaksanaan dan pengelolaan efektivitas komunikasi vertikal karyawan bekerja baik sebagian atau masing-masing variabel secara simultan bersama-sama pegawai Pada Dinas Perindustrian Dan Perdagangan Kabupaten Karawang. Metode yang digunakan dalam penelitian ini adalah metode penelitian yang bersifat asosiatif. Tujuan dari penelitian ini adalah pencarian penelitian asosiatif untuk hubungan antara satu variabel dengan variabel lain. Penelitian dilakukan di Pada Dinas Perindustrian Dan Perdagangan Kabupaten Karawang. Dapat disimpulkan bahwa pengaruh pelaksanaan manajemen dan komunikasi vertikal pada Dinas Perindustrian Dan Perdagangan Kabupaten Karawang secara garis besar seperti yang diharapkan dan telah berjalan secara optimal. Dari program analisis regresi linier melali SPSS.25 diperoleh bahwa persamaan regresi adalah Y = 11,242 + 0,574 X1. 0,528 X2 dari analisis dengan kesalahan alpha 5% dari tingkat manajemen dengan tujuan secara signifikan mempengaruhi Efektivitas Kerja Pegawai.
The Influence of Transformational Leadership in Improving the Quality of Public Services Rivaldi, Rivan Diazi; Rohayati, Yeti; Kamil, Indriyati; Indah, Diani
Global Education Journal Vol. 3 No. 1 (2025): Global Education Journal (GEJ)
Publisher : Civiliza Publishing, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/gej.v3i1.203

Abstract

Public service is one of the main indicators of local government performance in realizing effective governance that is responsive to public needs. However, the quality of public services at the sub-district level still faces several problems, such as complicated procedures, delays in service delivery, and low empathy among civil servants. This study aims to analyze the influence of transformational leadership on improving the quality of public services in Cisarua District, Sumedang Regency. This research method uses a quantitative approach with a descriptive-verifiable approach. Data were collected through questionnaires distributed to 55 respondents consisting of leaders, employees, and public service users in Cisarua District. The data were analyzed using validity and reliability tests, as well as simple linear regression to examine the relationship between transformational leadership (X) and public service quality (Y). The results of this study confirm that the implementation of transformational leadership in Cisarua District encourages civil servants to work more professionally, innovatively, and with a strong focus on public satisfaction. Therefore, it is recommended that the local government strengthen leadership training and development programs that emphasize transformational characteristics to continuously improve the quality of public services.
Implementation of the Marriage Management Information System Policy Ministry of the Republic of Indonesia Atmaja, Agus; Rohayati, Yeti; Kamil, Indriyati; Indah, Diani
Global Education Journal Vol. 3 No. 1 (2025): Global Education Journal (GEJ)
Publisher : Civiliza Publishing, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/gej.v3i1.226

Abstract

Digital transformation in public services is a crucial phenomenon in the modern era of governance, which demands efficiency, transparency, and accountability. One effort undertaken by the Ministry of Religious Affairs of the Republic of Indonesia is the implementation of the Marriage Management Information System (SIMKAH), which is expected to improve the quality of marriage registration services across all Religious Affairs Offices (KUA). This study aims to analyze the implementation of SIMKAH at the KUA in Ciparay District, Bandung Regency, by examining supporting factors, obstacles, and its impact on public services. A qualitative case study approach was used, collecting data through interviews, observations, and documentation studies. The data were then analyzed using George C. Edwards III's policy implementation model, which encompasses aspects of communication, resources, disposition, and bureaucratic structure, and is supported by theories of good governance and e-government. The results indicate that the implementation of SIMKAH has brought positive changes in terms of service efficiency, data accuracy, and transparency in administrative processes. However, it faces challenges such as limited digital infrastructure, technological literacy, and resistance from some members of the public to the use of new technologies. This study recommends increasing human resource capacity, strengthening technological infrastructure, and implementing a more intensive outreach strategy to maximize SIMKAH's future use.
The Performance Of Employees Of The Bandung Civil Service Police Unit (Satpol PP) In The Implementation Of Illegal Advertising Control Insidentil And Permanent In 2020 Base On Administrative Law Yeti Rohayati; Diani Indah
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 22 No. 001 (2023): Pena Justisia (Special Issue)
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/pj.v22i3.3403

Abstract

Along with the progress and development of the business world in Indonesia, especially the city of Bandung, the more advanced the establishment of billboards both isidentil and permanent. The installation of billboards is currently increasing in number and piling up without paying attention to the predetermined procedures for organizing billboards. So it is necessary to carry out supervision or control, this regulation is an obligation of the Bandung City Civil Service Police Unit (Satpol PP) as stated in the Bandung City Regional Regulation Number 02 of 2017 in Article 19 paragraph (1) Challenge the implementation of the regulation of the implementation of advertising. However, in reality, in the implementation of billboards, there are still many people who do not follow the installation procedure and not all violations of billboard organizers can be put in order by satpol PP Bandung City. The purpose of this study is to determine the performance of Satpol PP Bandung City employees in the Regulation of Billboards 2020 and  to find out the supporting and inhibiting factors in the control of violations of billboard organizers in Satpol PP Bandung City.  The method used in this study is a descriptive method with a qualitative type of research. This is done in the context of collecting primary data by means of observation, interviews and documentation. In addition, data collection was carried out using several book references with research themes to support previous data. The results showed that the performance of Satpol PP Bandung City Employees in the Implementation of Billboard Control has not been optimal, this is evidenced by the many violations of billboard organizers in the city of Bandung. This is due to the lack of personnel and facilities and infrastructure. The way to overcome this is that there must be additional personnel or employees of billboard control and the provision of adequate equipment to support the implementation of advertising control in the field  TRANSLATE with x EnglishArabicHebrewPolishBulgarianHindiPortugueseCatalanHmong DawRomanianChinese SimplifiedHungarianRussianChinese TraditionalIndonesianSlovakCzechItalianSlovenianDanishJapaneseSpanishDutchKlingonSwedishEnglishKoreanThaiEstonianLatvianTurkishFinnishLithuanianUkrainianFrenchMalayUrduGermanMalteseVietnameseGreekNorwegianWelshHaitian CreolePersian //  TRANSLATE with COPY THE URL BELOW Back EMBED THE SNIPPET BELOW IN YOUR SITE Enable collaborative features and customize widget: Bing Webmaster PortalBack//   This page is in English Translate to Indonesian    AfrikaansAlbanianAmharicArabicArmenianAzerbaijaniBengaliBulgarianCatalanCroatianCzechDanishDutchEnglishEstonianFinnishFrenchGermanGreekGujaratiHaitian CreoleHebrewHindiHungarianIcelandicIndonesianItalianJapaneseKannadaKazakhKhmerKoreanKurdish (Kurmanji)LaoLatvianLithuanianMalagasyMalayMalayalamMalteseMaoriMarathiMyanmar (Burmese)NepaliNorwegianPashtoPersianPolishPortuguesePunjabiRomanianRussianSamoanSimplified ChineseSlovakSlovenianSpanishSwedishTamilTeluguThaiTraditional ChineseTurkishUkrainianUrduVietnameseWelsh Always translate English to IndonesianPRO Never translate English Never translate jurnal.unikal.ac.id
The Effectiveness of Rehabilitation Guidance Services for Correctional Clients for Narcotics Crimes and Crime Law at the Bandung Class I Correctional Center in 2021 Diani Indah; Yeti Rohayati
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 22 No. 2 (2023): Pena Justisia
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/pj.v22i1.3404

Abstract

Criminal acts in drug abuse that are already dependent are very difficult to escape from narcotics. Therefore, the problem of narcotics crimes must be handled by holding correctional client rehabilitation guidance carried out by the Bandung Class I Correctional Centre . Rehabilitation guidance carried out by the Bandung Class I Correctional Center is the process of treating and freeing addicts from dependence, a form of social protection that integrates drug addicts into social order so that they no longer abuse narcotics, and protects the community from the disturbance of crime and at the same time protects prisoners and provides provisions for a better life.  This type of research is qualitative research with a descriptive approach.  The subject of the study was the Head of General Affairs and Employees of the Bandung Class I Community Center  . The subject was taken by purposive sampling. Data collection techniques were carried out by observation, interviews and questionnaires conducted to the Head of General Affairs, Employees of the Bandung Class I Community Center and Correctional Clients for the Rehabilitation of Narcotics Crimes. Data analysis consists of data reduction, data presentation, and data verification.  The results showed that the implementation of rehabilitation guidance carried out by the Bandung Class I Correctional Center was less effective, namely from the Assisted Residents themselves.  Inhibiting factors in the correctional process include often bumping the attitude of the willingness of the Assisted Citizens who do not want to change and inadequate facilities and infrastructure.  The supporting factor or way to overcome it is that there must be a Social Worker employed to help the problems faced by the Assisted Citizens  TRANSLATE with x EnglishArabicHebrewPolishBulgarianHindiPortugueseCatalanHmong DawRomanianChinese SimplifiedHungarianRussianChinese TraditionalIndonesianSlovakCzechItalianSlovenianDanishJapaneseSpanishDutchKlingonSwedishEnglishKoreanThaiEstonianLatvianTurkishFinnishLithuanianUkrainianFrenchMalayUrduGermanMalteseVietnameseGreekNorwegianWelshHaitian CreolePersian //  TRANSLATE with COPY THE URL BELOW Back EMBED THE SNIPPET BELOW IN YOUR SITE Enable collaborative features and customize widget: Bing Webmaster PortalBack//   This page is in English Translate to Indonesian    AfrikaansAlbanianAmharicArabicArmenianAzerbaijaniBengaliBulgarianCatalanCroatianCzechDanishDutchEnglishEstonianFinnishFrenchGermanGreekGujaratiHaitian CreoleHebrewHindiHungarianIcelandicIndonesianItalianJapaneseKannadaKazakhKhmerKoreanKurdish (Kurmanji)LaoLatvianLithuanianMalagasyMalayMalayalamMalteseMaoriMarathiMyanmar (Burmese)NepaliNorwegianPashtoPersianPolishPortuguesePunjabiRomanianRussianSamoanSimplified ChineseSlovakSlovenianSpanishSwedishTamilTeluguThaiTraditional ChineseTurkishUkrainianUrduVietnameseWelsh Always translate English to IndonesianPRO Never translate English Never translate jurnal.unikal.ac.id
Implementation of Community Health Center Accreditation Policy in Improving Service Quality at Campaka Community Health Center, Cianjur Regency Zein, Edo Muhammad; Rohayati, Yeti; Kamil, Indriyati; Indah, Diani
Global Education Journal Vol. 3 No. 1 (2025): Global Education Journal (GEJ)
Publisher : Civiliza Publishing, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/gej.v3i1.180

Abstract

Community health centers (Puskesmas) play a leading role in Indonesia's healthcare system, making service quality a crucial public concern. This study aims to analyze the implementation of the Puskesmas accreditation policy and its impact on service quality at Campaka Community Health Center, Cianjur Regency. A qualitative case study approach was used, with data collected through in-depth interviews, participant observation, and document analysis. Data were analyzed using the Miles and Huberman interactive model. The results showed that accreditation implementation was effective during the preparation and survey phases, characterized by improved administrative governance, standardized procedures, improved facilities, and increased staff motivation. However, post-survey implementation showed a decline in consistency due to weak monitoring mechanisms, limited human resources, high administrative workloads, and decreased staff commitment. Accreditation had a positive effect on service quality across all SERVQUAL dimensions: reliability, responsiveness, tangibles, assurance, and empathy, but this improvement tended to be temporary and unsustainable. This study concluded that accreditation at Campaka Community Health Center is still event-oriented and has not been fully internalized as a quality culture. This study contributes to the policy implementation and health care literature by highlighting the importance of post-accreditation monitoring, human resource strengthening, and continuous quality management to ensure continuous improvement in primary health care.
DISIPLIN PEGAWAI NEGERI SIPIL DI DINAS SOSIAL DAN PEMBERDAYAAN MASYARAKAT KOTA MANADO PROVINSI SULAWESI UTARA yeti fatimah; Enrico Leonardus Tangkere; Yeti Rohayati
Jurnal Ilmu Pemerintahan Widya Praja Vol 51 No 1 (2025)
Publisher : Lembaga Riset dan Pengkajian Strategi Pemerintahan (LRPSP), Institut Pemerintahan Dalam Negeri (IPDN)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jipwp.v51i1.5472

Abstract

ABSTRACT Problem Statement/Background (GAP): Disciplinary violations such as tardiness, early departures, and unexcused absences remain frequent at the Social and Community Empowerment Office of Manado City, despite the enactment of Government Regulation No. 94 of 2021 concerning Civil Servant Discipline. Purpose: This study aims to examine of discipline among civil servants at the Social and Community Empowerment Office of Manado City, North Sulawesi Province. Method: This research employs a descriptive qualitative method with an inductive approach. Data were collected through observation, interviews, and documentation. The data analysis process includes data reduction, data presentation, and drawing conclusions, using a theoretical framework based on the three dimensions of discipline proposed by Sutrisno in Hamali (2018:214): behavior, rewards, and punishment. Result: The findings show that the implementation of discipline, when viewed through these three dimensions, generally aligns with existing regulations. However, violations persist due to internal factors such as personal habits and lack of awareness of regulations, as well as external factors such as fieldwork locations and insufficient supervision. Disciplinary enforcement is carried out through allowance deductions, persuasive approaches, and routine socialization led by the leadership. Conclusion: The study concludes that disciplinary enforcement must be consistent and continuous, supported by improved regulatory understanding and a work environment conducive to building a professional and disciplined work culture. Keywords: discipline, civil servants, violations.
Co-Authors Abda Abda Abdillah Ade Iskandar Adriza, Adriza Agus Darmawan Agus Setiawan Ahmad Nada Kusnendar Alfina Rizky Kurnia Andri Nurdiyansah Arta, I Made Dwipa Aswin Naldi Sahim Aswin Naldi Sahim Aswin Naldin Sahim Atik Aryanti Atmaja, Agus Awan Setiawan Awan Setiawan B.M.A.S. Anaconda Bangkara Bambang Triana Prima Bria, Maria Anselmia Broto Wiyono Deden Sumantry Deni Effendi Deni Sopiyan Diani Indah Diani Indah Diani Indah Diani Indah Dwiwahjuni Wulandari Egidius Fkun Enrico Leonardus Tangkere Erwin Mahendra Octavianto Fajar Eryanto Septiawan Feri Agung Nugraha Fkun, Egidius H.R. Iip Hidajat Hadi Prasetyo Utomo Hadimin, Deni Nurdyana Hari Winarno Harisyanto Harisyanto Henny Noviany Henny Noviany Hety Devita Iksan Muliawan Indah, Diani Indriasari, Santy Kusumawati Indriyati Kamil Ira Adriati Istiyani Susriyati Jacob, Jufri Kamil, Indriyati Kammer Tuahman Sipayung Karimah Nursya'bani, Kinkin Karman Karman Kartini, Entin Khaeruman Khaeruman Kurhayadi Kurhayadi Kurniasih, Wiwit Kusmana, Odang Lingga, Sanifah Novitasari Loso Judijanto Loso Judijanto M. RIFKI M. Yogi Riyantama Isjoni Melyana R Pugu Mochammad Imron Awalludin Muhammad Riza Vikar Akbar Alhayat Nagari, Muhamad Bangun Nani Maryani Nasrul Nita Kanya Nurwa Indah, Rosiana Pandji Santosa Pratikno, Yuni R. Irma Rachmawati, R. Irma Riesa Sekar Andira Rifqi Zaeni Achmad Syam Riris Risnayanti Rahmat Rivaldi, Rivan Diazi Rizky Ramadhan Sayyid Zenyda Shinta Dzauharoh Shinta Dzauharoh Siti Maryati Sri Wahyuningsih Sri Wahyuningsih Sumarnah Sumarnah Tamaulina Br Sembiring Tatang Sudrajat Tati Sarihati Tati Sarihati Yeti Fatimah Yeti Kurniati Yofy Syarkani Yuliana Borda Zein, Edo Muhammad Zulkifli Rangkuti