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Journal : JINAV: Journal of Information and Visualization

Utilization of Virtual Reality as a Sustainable Tourism Promotion Strategy Based on Information Technology in Banten Province Permana, Basuki Rakhim Setya; Kenedi, Kenedi; Huda, Miftahul
JINAV: Journal of Information and Visualization Vol. 5 No. 2 (2024)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.jinav3055

Abstract

The rapid development of technology has introduced Virtual Reality (VR) as a new approach to promoting sustainable tourism. This research focuses on the utilization of VR as an innovative strategy for tourism promotion in Banten Province, Indonesia, particularly in key tourist destinations such as Anyer Beach, Tanjung Lesung Beach, Umang Island, and the Great Mosque of Banten. By leveraging VR, tourists can experience a more immersive and interactive preview of these locations, fostering greater interest in visiting and supporting sustainable tourism practices. The research was conducted using surveys, gathering responses from 1,000 participants. The findings indicate that VR significantly enhances tourists' experience by offering detailed visualizations, increasing awareness of environmental sustainability, and encouraging eco-friendly travel behavior. This study demonstrates that VR can be a powerful tool in promoting sustainable tourism, offering both educational and entertainment value, while contributing to the preservation of local culture and natural resources. The results suggest that the integration of VR in tourism promotion strategies can play a key role in advancing eco-friendly tourism development.
Utilization of Virtual Assistance (Chatbot) for an Integrated Information Portal as Part of a Marine Tourism Promotion Strategy in Banten. Hamdan, Hamdan; Romli, Ombi; Auliana, Sigit; Permana, Basuki Rakhim Setya
JINAV: Journal of Information and Visualization Vol. 5 No. 2 (2024)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.jinav3056

Abstract

This study aims to develop and analyze the implementation of Virtual Assistance (Chatbot) as an integrated information medium for marine tourism promotion in Banten Province. The chatbot technology is designed to provide easy access to real-time information about tourist destinations for prospective visitors. The research was conducted at several popular beaches in Banten, such as Carita, Anyer, Sawarna, and Tanjung Lesung. Through surveys of visitors and tourism operators, data on the effectiveness of chatbots were collected and analyzed. The results show that the implementation of chatbots helps improve tourist satisfaction in information-seeking and strengthens the promotion of marine tourism in Banten.
Information System Audit of FIF Mobile Collection at PT Federal International Finance POS Baros Using the COBIT 5 Framework Permana, Basuki Rakhim Setya; Aryono, Gagah Dwiki Putra; Aliffito, Sadam Nazar
JINAV: Journal of Information and Visualization Vol. 6 No. 1 (2025)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.jinav4182

Abstract

This study aims to evaluate the governance and performance of the FIF Mobile Collection information system implemented at PT Federal International Finance POS Baros using the COBIT 5 framework. As mobile-based applications become critical tools in financial operations—particularly in billing and collection activities—ensuring their security, efficiency, and alignment with organizational goals is imperative. The COBIT 5 framework was adopted to assess the maturity and capability of IT processes, with a specific focus on the DSS05 process: Manage Security Services. Data was collected through observation, interviews, and documentation analysis, and evaluated using the COBIT 5 Process Assessment Model (PAM). The results of the audit show that the DSS05 process achieved Capability Level 3, meaning the process is well-defined and implemented but not yet fully measurable or optimized. The assessment revealed that Levels 1 and 2 were fully achieved, while Level 3 was largely achieved (60–66.66%), indicating the need for performance monitoring and continual improvement mechanisms. Several gaps were identified in the areas of risk management, incident response, and user training, which present potential threats to data security and system reliability. The findings also indicate partial alignment of the system with key enterprise goals such as customer service excellence, operational agility, and information-based decision-making. However, the lack of real-time monitoring, formalized response procedures, and predictive controls hinders the organization from achieving higher governance maturity. Recommendations include implementing automated security tools, conducting regular IT risk assessments, and enhancing user awareness programs. This study concludes that while the FIF Mobile Collection system delivers operational benefits, improvements in governance maturity—guided by COBIT 5—are essential to ensuring secure, efficient, and strategically aligned system performance in the long term.