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Kajian Konsep Zero Complaint Untuk Meningkatkan Minat Beli Ulang pada Program Studi di Universitas Semarang Kuswardani DC; Yani TE; Nurhidayati Nurhidayati
Fokus Ekonomi : Jurnal Ilmiah Ekonomi Vol 15, No 2: Desember 2020
Publisher : STIE Pelita Nusantara Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/fe.15.2.273-287

Abstract

This study aims to contribute to the understanding of increasing interest in repurchasing the University of Semarang Higher Education services. The variables tested to increase the Repurchase Interest directly are Switching Cost and Perceived Quality. The indirect variable to increase repurchase interest is student satisfaction through Perceived Quality and Service Recovery. The population is all students using USM Higher Education services as many as 25,302 active students, while a sample of 100 respondents using purposive sampling technique. The analytical tool used is Structural Equation Medelling (SEM) with Partial Least Square (PLS) program applications, namely smartPLS.3.0. The results of hypothesis testing indicate that Hypothesis 1 is rejected, while the other hypotheses are supported. Switching Cost has no significant effect on Repurchase Interest. Perceived Quality and Service Recovery is not directly influential on Repurchase Interest, mediated by Student Satisfaction. Student Satisfaction and Service Recovery have a direct effect on Repurchase Interest.
Memberdayakan Masyarakat dengan Ketrampilan Pembuatan Pelicin dan Pewangi Pakaian Untuk Meningkatkan Pendapatan di Kelurahan Purwoyoso Kota Semarang Nurhidayati Nurhidayati; Rahoyo Rahoyo; Nining Hidayah
Journal of Community Service and Engagement Vol. 2 No. 2 (2022): April 2022
Publisher : CV. AGUSPATI RESEARCH INSTITUTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9999/jocosae.v2i2.44

Abstract

The purpose of this community service activity is to help increase income for women in the Purwoyoso village, because the COVID pandemic has reduced income due to a reduction in employees and a reduction in working hours. The method used in this community service activity is to provide direct training with tutorials in the field by teaching how to make clothes lubricants and deodorizers. The results of the service are expected that mothers have skills in making clothes lubricants and fragrances. Having skills in making lubricants and fragrances, mothers can produce which can later be used alone or sold so that additional income can be obtain.
Employee Satisfaction: Determinants And Its Effect On Performance Nurhidayati; Nunik Kusnilawati; Aprih Santoso
Jurnal Manajemen Vol. 26 No. 1 (2022): February 2022
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jm.v26i1.838

Abstract

This study aims to examine the effect of competence, motivation, education on satisfaction and the effect of competence, motivation, education on performance and satisfaction on performance. The research method uses quantitative methods and the sample consists of 96 people consisting of employees who graduated from the University of Semarang who graduated a maximum of 3 years. The analytical tool used is SEM - PLS. The result of the analysis is that competence has no effect on satisfaction, but does affect performance. Motivation and education affect satisfaction and performance, and satisfaction affects performance.
ANALISIS PENGARUH KOMPENSASI, MOTIVASI, DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN (Studi Kasus Pada Karyawan Bagian Produksi CV. lndo Karya Glassco Semarang) Juni Mulyadi; Nurhidayati Nurhidayati
Solusi Vol 15, No 3 (2016)
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/slsi.v15i3.2052

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kompensasi, motivasi, dan lingkungan kerja terbadap kinerja karyawan CV. ludo Karya Glassco Semarang. Objek penelitian ini adalah CV. lndo Karya Glassco Semarang. Unit sampelnya adalah para karyawan yang berkerja dibagian produksi pada CV. Indo Karya Glassco Semarang. Populasi dalam penelitian ini yaitu para karyawan yang bekerja pada CV. Indo Karya Glassco Semarang. Pada penelitian ini menggunakan 31 orang responden. Teknik analisis yang digunakan adalah regresi berganda dengan asumsi klasik, Berdasarlcan pada basil analisis dan pembahasan, maka dapat ditarik kesimpulan sebagai berikut: ( 1) Kompensasi berpengaruh positif dan signifikan terhadap kinerja karyawan bagian produksi pada CV. Indo Karya Glassco Semarang. (2) Motivasi berpengaruh positif dan signifikan terhadap kinerja karyawan bagian produksi pada CV. Indo Karya Glassco Semarang. (3) Lingkungan Kerja berpengaruh positif dan signifikan terhadap kinerja karyawan bagian produksi pada CV. Indo Karya Glassco Semarang.Kata kunci: kompensasi, motivsi, lingkungan kerja, kinerja karyawan.
UPAYA MEMPERTAHANKAN UMKM DI TENGAH PERSAINGAN CAFTA Evi Nurhidayati; Andy Kridasusila
Solusi Vol 9, No 1 (2010)
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/slsi.v9i1.1983

Abstract

Dengan adanya Free Trade Area, Indonesia perlu mengidentifikasi berbagai dampak dari persaingan CAFTA terhadap perturnbuhan UMKM di Indonesia, serta apa saja upaya yang bisa dilakukan untuk dapat mempertahankan UMKM di tengah persaingan CAFTA. Metode penulisan menggunakan metode deskriptif kualitatif, dengan pendekatan literatur. Pengumpulan data dilakukan dengan studi literatur pada buku teks, artikel media massa, dan penjelajahan on-line. Berbagai dampak negatif dari persaingan CAFTA terhadap sektor UMKM, diantaranya terhadap sektor pertanian seperti buah-buahan, kerajinan, furniture, serta konveksi. Sedangkan dampak positif dari pelaksanaan CAFTA adalah terbukanya peluang yang lebih besar bagi sektor UMKM untuk meraih pasar ASEAN dan China. Beberapa solusi yang dapat dilakukan sebagai upaya untuk mempertahankan UMKM di tengah persaingan CAPTA adalah melalui perbaikan internal UMKM dan juga dukungan dari pemerintah dan masyarakat.Key words: UMKM, persaingan CAFTA
Analysis Of Factors Affecting Entrepreneurial Sustainability Nunik Kusnilawati; Nurhidayati Nurhidayati; Teguh Ariefiantoro
Relevance: Journal of Management and Business Vol. 3 No. 2 (2020)
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (977.927 KB) | DOI: 10.22515/relevance.v3i2.2834

Abstract

The research aims to analyze and test empirically the influence of the variable management of entrepreneurial performance, entrepreneurial orientation, and social competence on the variable of entrepreneurial sustainability, either directly or through competitive advantage variables. The sample is 125 respondents. Data collection was carried out using a questionnaire instrument, using the google form application. Processing data using the Partial Least Square-Structural Equation Modeling method. The results of descriptive analysis show that perceptions of entrepreneurial performance management are 79.68%, entrepreneurial orientation 89.44%, social competence 79.36%, competitive advantage 72.64%, entrepreneurial sustainability 89.28%. The results of quantitative analysis show that performance management, entrepreneurial orientation, and social competence have a positive effect on competitive advantage; Furthermore, performance management has no effect on entrepreneurial sustainability; but entrepreneurial orientation and social competence have a positive effect on entrepreneurial sustainability; then competitive advantage has a positive effect on entrepreneurial sustainability
Ownership of Management as a Moderating of Impact Profitability to Firm Value Aprih Santoso; Nurhidayati Nurhidayati
JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) Vol. 9 No. 1 (2022): JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) NOVEMBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jkbm.v9i1.8314

Abstract

The rsearch to test the moderation of management ownership to impact profitability to firm value. Data used is secondary data. Population is manufacturing companies whose shares are on IDX during 2016-2020. The advantage of sampling with data pooling is that by obtaining a larger number of samples, it is hoped that it will increase the strength of the test. The sampling technique in this study used purposive sampling: Manufacturing companies with ownership composition shares, which are owned by management in the firm with a total of more than 1% of the total outstanding shares. Firm value is influenced by profitability, if profitability increases, it will have an impact to increasing firm value. Management ownership is proven not to moderate the impact of profitability to firm value, that impact profitability on firm value is not significantly strengthened by the interaction of management ownership variables so that management ownership is not a moderating in interaction profitability to firm value. Firm value will increase, influence of profitability to firm value can lead to positive sentiment for investors, investors managers should continue to work hard, so the firm value can increase.
Pelatihan dan Pendampingan Manajemen Pemasaran dan Keuangan Untuk Mendukung Kemandirian Ekonomi Santriwati Pondok Pesantren Nurus Sunah Edy Susilo; Nurhidayati Nurhidayati; Diah B Setiati
Jurnal Pengabdian Dharma Laksana Vol 5, No 2 (2023): JPDL (Jurnal Pengabdian Dharma Laksana)
Publisher : LPPM Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/j.pdl.v5i2.28106

Abstract

Pondok Pesantren Nurus Sunah yang  terletak di Jalan Bulusan Utara Raya No. 12 Semarang memiliki motto "Cerdas, Mandiri, dan Berkarakter" telah menyusun program- programnya  sesuai  harapan  dan tujuan yang ingin dicapai.  Dengan  "Cerdas"  lulusan  PPNS bertujuan agar memiliki  kompetensi  untuk dapat melanjutkan  pendidikan  yang lebih tinggi. Dengan "Mandiri" mereka memiliki life skill agar dapat memiliki usaha dan kemandirian dalam hidupnya, dan dengan "Berkarakter" memiliki prilaku dan sikap jujur, ulet, bertanggungjawab, berintegritas, disiplin, berkebangsaan, dan sebagainya. Santriwati di Pondok pesantren sudah dibekali life skill untuk mandiri dengan kemampuan berwirausaha. Selama ini mereka tidak dibekali untuk mengatur manajemen keuangan dan memasarkan barang. Tujuan dari Pengabdian kepada masyarakat ini adalah untuk memberi pelatihan dan pendampingan mengelola keuangan dan memasarkan barang dengan metode yang dilakukan adalah pelatihan langsung dan tutorial di lapangan. Hasil dari kegiatan ini adalah kemampuan memasarkan barang dengan lebih baik diantaranya melalui brosur, media online, dan Kartu nama. Para santriwati juga sudah bisa menyusun laporan keuangan sederhana seperti pembuatan buku kas, buku hutang / piutang dan laporan laba rugi serta buku – buku yang lain sesuai dengan usaha yang dilakukan.
MODELING OF FAILED RISK FACTORS AFFECTING ON NON PERFORMING LOAN TO MSME’S IN PANDEMIC COVID-19 Luhgiatno Luhgiatno; Rauly Sijabat; Aprih Santoso; Nur Laily; Nurhidayati Nurhidayati
EKUITAS (Jurnal Ekonomi dan Keuangan) Vol 6 No 4 (2022)
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya(STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24034/j25485024.y2022.v6.i4.5053

Abstract

The contribution of Micro, Small, and Medium Enterprises (MSME) performance has a strategic role as a buffer for the national economy. The economic crisis that has hit Indonesia several times, including during the COVID-19 pandemic, has hit the MSME sector, so the sector is no longer able to repay its loans. Even though at that time the MSME sector was working to fix the classic problems that hampered it is performance. Departing from this phenomenon, this study examines the results of previous studies to map five exogenous variables, namely debt character factors, financial factors, management factors, operational factors as well as market and marketing factors as explanatory variables that allegedly cause MSMEs to experience the risk of failing to pay credit which has an impact on the poor NPL. The results of the SEM analysis of data from 125 MSMEs in Semarang City affected by COVID-19 showed that the high risk of default experienced by MSMEs was caused by debt character factors, financial factors, management factors, operational factors, and poor market and marketing factors which then impact on increasing the NPL ratio.
Determination Of Debt Financial Behavior In Pandemic Covid-19 Aprih Santoso; Sri Yuni Widowati; Nurhidayati Nurhidayati
Jurnal Riset Manajemen dan Bisnis Vol 6 No 1 (2021)
Publisher : Lembaga Pengembangan Manajemen dan Publikasi Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (653.454 KB) | DOI: 10.36407/jrmb.v6i1.337

Abstract

This study examines the influence of attitudes, subjective norms and intentions on the behavior of taking credit for small entrepreneurs of Semarang city at the PANDEMI COVID 19. The population of this study includes all small entrepreneurs who take the Wibawa credit in the city of Semarang, amounting to 150 people. The number of samples is 60 people (based on the Slovin formula). The sample selection method is purposive sampling, with the following criteria: 1) small entrepreneurs taking credit for the first time. 2) small entrepreneurs already have families and still have dependents for school children.The analytical tools used are: validity test, reliability test, normality test, classic assumption test (multicolonierity test, heteroscedasticity test, multiple linear regression, hypothesis test (partial t-test and F test - Goodness of Fit test) and the coefficient of determination (R2 ). The results of this study indicate that financial literacy, subjective norms and intentions influence the financial behavior of small entrepreneurs in Semarang City at the PANDEMI COVID 19. The implication of this research is that implementing credit programs should not only focus on low interest rates, but also pay more attention to tenors. It is fitting for the involvement of non-government parties to be the focus of attention as another alternative in debt.