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All Journal MATEMATIKA Jurnal Pendidikan Bahasa dan Sastra Indonesia Undiksha Jurnal Pendidikan Teknik Mesin Jurnal Teknik Elektro Kajian Linguistik dan Sastra JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan PubBis : Jurnal Pemikiran dan Penelitian Administrasi Publik dan Administrasi Bisnis Prosiding Temu Profesi Tahunan PERHAPI Syntax Idea Jurnal Ilmiah Edunomika (JIE) Prima Ekonomika : Jurnal Ekonomi dan Bisnis Journal of Economics and Business UBS Ekonomica Sharia: Jurnal Pemikiran dan Pengembangan Ekonomi Syariah Jurnal Impresi Indonesia Indonesian Journal of Multidisciplinary Science Jurnal Ilmiah Akuntansi dan Keuangan (JIAKu) Journal of Digital Learning and Distance Education Jurnal Ilmiah Pendidikan Dasar (JIPDAS) Malcom: Indonesian Journal of Machine Learning and Computer Science Jurnal Manajemen Bisnis Almatama Priviet Social Sciences Journal Bali-Dwipantara Waskita: Seminar Nasional Republik Seni Nusantara Assyarikah: Journal Of Islamic Economic Business Multidisciplinary Indonesian Center Journal Jurnal Ilmu Multidisiplin Ecopreneur : Jurnal Ekonomi dan Bisnis Islam Jurnal Cendekia Ilmiah Jurnal Ekonomi, Manajemen, Akuntansi PESHUM Jurnal Wicara Desa Jurnal Ilmu Pendidikan, Sosial dan Humaniora
Wahyu Wibowo
Program Studi S1 Teknik Perkapalan Fakultas Teknik Universitas Diponegoro
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Public Health Social Sciences Transportation Other

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Pemodelan Topik dan Analisis Sentimen pada Ulasan Pengguna Aplikasi Trans Jatim: Topic Modeling and Sentiment Analysis on Trans Jatim Application User Reviews Yanuar, Maria Ulfa; Wibowo, Wahyu
MALCOM: Indonesian Journal of Machine Learning and Computer Science Vol. 6 No. 1 (2026): MALCOM January 2026
Publisher : Institut Riset dan Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57152/malcom.v6i1.2410

Abstract

Transportasi publik berperan penting dalam menyediakan mobilitas masyarakat, mengurangi kemacetan, dan menekan dampak lingkungan akibat penggunaan kendaraan pribadi. Untuk menunjang efektivitas layanan tersebut, Pemerintah Provinsi Jawa Timur menghadirkan aplikasi Trans Jatim Ajaib sebagai sarana digital yang memberikan informasi jadwal, rute, dan pelacakan bus Trans Jatim secara real-time. Keberhasilan aplikasi ini tidak hanya bergantung pada fitur teknologi, tetapi juga pada pengalaman dan persepsi pengguna yang tercermin dalam ulasan di platform digital. Penelitian ini bertujuan untuk memodelkan topik ulasan pengguna aplikasi Trans Jatim menggunakan Latent Dirichlet Allocation (LDA) dan menganalisis sentimennya menggunakan model IndoBERT. Hasil analisis menunjukkan bahwa LDA berhasil mengidentifikasi 5 topik utama dengan fokus terbesar pada aspek kenyamanan dan jadwal rute. Analisis sentimen menggunakan model IndoBERT mencapai tingkat akurasi sebesar 88,2% yang menunjukkan kinerja model yang andal dalam mengklasifikasikan sentimen pengguna. Secara umum, mayoritas ulasan pengguna bersentimen positif terutama pada aspek informasi aplikasi dan jalur sedangkan perbaikan prioritas diperlukan pada fitur pembayaran untuk meningkatkan kualitas layanan secara keseluruhan.
Implications of Integrated Administrative Services (PATEN) Policy on Accountability and Public Satisfaction Noor, Arifin; Hayati, Rahmi; Halim, Peter; Wibowo, Wahyu
Jurnal PubBis Vol 10 No 1 (2026)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35722/jurnalpubbis.v10i1.1555

Abstract

The implementation of the Integrated Administrative Services at the Sub-District Level (PATEN) represents a paradigmatic transformation in the delivery of public services oriented towards enhancing accountability and public satisfaction. This study analyses the implications of the PATEN policy on strengthening public service accountability mechanisms and its impact on the level of satisfaction among service users. The research methodology uses a qualitative approach with a literature study technique that analyses academic literature from the period 2021-2025. The results show that the implementation of PATEN contributes significantly to strengthening accountability through procedural transparency, service standardisation, and an integrated monitoring system. The impact on public satisfaction is manifested in increased service accessibility, responsiveness of officials, and elimination of bureaucratic complexity. Determinants of success include human resource capacity, technological infrastructure, leadership commitment, and contextual adaptability. Implementation challenges include resource constraints, resistance to change, and the digital divide. The study concludes that PATEN has strategic potential in realising good governance through quality and responsive public services.
Optimizing village empowerment through creative MSMEs, financial literacy, and government policies for poverty alleviation Wibowo, Wahyu; Rahmawati, Mega; Rohman , Taufikur; Nasrudin, Nasrudin; Fikri, Zakiyudin
Priviet Social Sciences Journal Vol. 6 No. 3 (2026): March 2026
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v6i3.1439

Abstract

This study examines village empowerment strategies for poverty alleviation through the integration of strengthening creative MSMEs based on local culture, increasing financial literacy (including digital financial literacy), and government policy support. The study uses a literature study by selecting and synthesizing research findings related to the concept of Cultural Independent Villages, creative entrepreneurship, financial inclusion, and collaborative governance models. The results of the synthesis show that local culture can be an endogenous capital that generates economic added value through creative products and services, while strengthening citizen participation. However, the growth of MSMEs is not sustainable without the ability to record finances, plan capital, and utilize secure digital financial services. Policy support is needed to build an ecosystem in the form of tiered mentoring, business incubation, pentahelix partnerships, access to financing, and market access through marketing digitalization. The study confirms that fragmented interventions tend to produce short-term impacts, so programs should be designed place-based with success indicators that include revenue, business sustainability, market expansion, and financial inclusion. Future agendas include cross-village integrative model testing, data-driven impact measurement, and risk and consumer protection assessments on digital financial literacy. Practically, the main recommendations are to build an applicable financial literacy curriculum, facilitate legality and product standardization, and strengthen culture-based branding so that MSMEs upgrade and their benefits are evenly distributed at the household level.
The Theory of Constraints Approach for Analysing Constraints in The Process of Converting Prospects Into Business Customers at Telkom Manyar Regional Office Ari Nugraha, Kevin; Wibowo, Wahyu
Journal of Economics and Business UBS Vol. 15 No. 3 (2026): Journal of Economics and Business UBS
Publisher : Cv. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/yh7ztf62

Abstract

Business prospect conversion is a critical process in achieving sales performance within Business-to-Business (B2B) telecommunications services. However, many organizations experience difficulties in converting prospects into customers due to various operational constraints throughout the sales process. This study aims to identify the primary constraints affecting the conversion of business prospects into customers at Telkom Manyar Regional Office by applying the Theory of Constraints (TOC) approach. The study integrates prospect data quality measurement using Tuple Completeness and predictive analytics through a Decision Tree model. A quantitative descriptive approach was employed using 600 prospect records collected from January to June 2025. Tuple Completeness was utilized to evaluate the completeness of prospect data, while Fishbone Diagram analysis was used to identify root causes of conversion constraints. Furthermore, a Decision Tree model was developed using Altair AI Studio to predict conversion outcomes and identify influential variables. The results indicate that prospect data quality represents the primary constraint in the conversion process. Prospects with 100% Tuple Completeness achieved a conversion rate of 79.29%, while prospects with 67% and 33% completeness achieved conversion rates of 25.15% and 0%, respectively. The Decision Tree model achieved an accuracy of 86.11%, identifying Tuple Completeness as the most influential predictor of conversion success. These findings demonstrate that improving prospect data quality can significantly enhance customer conversion performance. The study contributes to the integration of Theory of Constraints, data quality assessment, and predictive analytics in the context of B2B customer acquisition within the telecommunications industry.
Co-Authors Afriani, Sukma Afridah, Nur Agusinta, Lira Ahmad Choiri Ahmad Fauzan Ahmad Roziqin, Ahmad Alfiyana, Eva Aminuddin Aminuddin Aminuddin Amita Andriyani Widiyastuti Ari Nugraha, Kevin Arifa, Isna Ariga, Adi aritaningrum, mahmudah Asbi, M. Atok, R. Mohamad Bagas Noval ramadhani Basri, Hanisa Dinanti, Lucia Ari Dwi Harini Edhie Budi Setiawan, Edhie Budi El Haqq, Byrlianty Tsabita emilda, puri Erna Sofriana Imaningsih Eva alfiyana Fatiha, Nur Fatmah, Nurul febrianti, anita Fikri, Zakiyudin Hadromi - Halim, Peter Hayati, Rahmi Hikmah Endraswati, Hikmah Ikhsan, Ridho Bramulya Ilmansyah, Muhammad Noorridho Imam Yuwono Irwan Chairuddin Ishak Kasim Jati, Gahara Mahadyatmika Jauhar Arifin, Jauhar Joko Setyono Jurnal Wicara Kasjana, Kasjana kurniawan, gangsar Lestari, Nabila Setio Liem Ek Bien Liem Ek Bien Listyputri, Alyssa Zahra Mangatur, Yonathan Maulida, Khairani Maulida, Sofia Mega Rahmawati, Mega Moh Badrul Qomar MUHAMMAD SYAIFULLOH Muhammad Wakhid Musthofa mushafir, mushawir Nasrudin Ningrum, Selli Lestari Nofriansyah Noor, Arifin Nugraha, Fery Nur Rahmi Irfaniah Nurkhalizah Nurmawanti, Iva Palimbunga, Aris Study Panggabean, Nur Azizah paramitralaksmi, ratri Permatasari, Tri Purnama DW, Akbar Nuur Putri, Eka Deviana Putri, Nur Sinta Dewi Ramelan Ramelan Rasuma, Nonik Ratih, Iis Dewi Riono, Slamet Bambang Rohman , Taufikur Salim, Fuad Samami, Shahib Satibi, Ibi Selli Lestari Ningrum, Selli Setiyawan, Ary Putra Silalahi, Siska A. Siska Amonalisa Silalahi Siti Fatimah Sri Mumpuni Retnaningsih Sri Pingit Wulandari Syamsul Arifin triana, fina Waslam Waslam, Waslam Wildani, Zakiatul Wulandari, Ratna Maulidah Yanuar, Maria Ulfa Yuwanti, Destiyana