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All Journal FORUM Journal of Public Policy and Management Review JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) Public Administration Journal of Research
Nina Widowati
Department Of Public Administration, Universitas Diponegoro, Jl. Prof. Sudarto, SH, Tembalang, Semarang, Indonesia 50275
Arts Humanities Decision Sciences, Operations Research & Management Social Sciences Other

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INOVASI PELAYANAN ADMINISTRASI KEPENDUDUKAN BERBASIS APLIKASI SI POLGAN DI DESA KRANDEGAN, PURWOREJO (STUDI KASUS PEMBUATAN SURAT KETERANGAN KELAHIRAN) Solekhah, Nur; Widowati, Nina; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Vol 13, No 4: Oktober 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i4.47492

Abstract

The Si Polgan application (Information System and Online Services of Krandegan Village) is an innovation initiated by the Krandegan Village Government to meet the community's needs regarding administrative services, particularly in population management, as the population increases, including the issuance of Certificate of Recognition of Birth. This application- based innovation can be accessed via Android smartphones. This research aims to analyze the attributes of application-based service innovations in the successful implementation of birth certificate issuance, as well as the driving and inhibiting factors of the Si Polgan application innovation in Krandegan Village. The application is analyzed using M. Rogers's innovation attributes theory to examine the research phenomenon and the supporting and inhibiting factors of implementing the Si Polgan application-based birth certificate issuance innovation, using Suwarno's theory. The research results indicate that the application-based Certificate of Recognition of Birth service innovation of Si Polgan in Krandegan Village is not yet optimal because it has not met the criteria of relative advantage, compatibility, complexity, triability, and observability. Supporting factors for this innovation include the desire for self-improvement, availability of facilities and infrastructure, freedom of expression, wise leadership, and a supportive environmental condition. However, there are inhibiting factors, such as administrative constraints, insufficient socialization, lack of rewards or incentives, and a culture of risk aversion.
PEMBERDAYAAN MASYARAKAT MELALUI PEMANFAATAN ECENG GONDOK DI DESA KEBONDOWO KECAMATAN BANYUBIRU KABUPATEN SEMARANG Syarifatus Sa’diyah, Ismi; Maesaroh, Maesaroh; Widowati, Nina
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45133

Abstract

The Kebondowo Village Government has carried out community empowerment through the use of water hyacinth for its community with the aim of improving the standard of living of the people of Kebondowo Village by utilizing the potential that exists in Kebondowo Village, namely Water Hyacinth, more optimally. This research aims to analyze community empowerment through the use of water hyacinth in Kebondowo Village and analyze the driving and inhibiting factors in community empowerment through the use of water hyacinth in Kebondowo Village. The method used is a descriptive qualitative method. Data collection techniques through interviews, observation, documentation and literature study. The results of the findings are that at the awareness and behavior formation stage there is an increase in awareness and willingness of the community to utilize water hyacinth, at the transformation stage the ability increases the skills of the Kebondowo Village community in terms of utilizing water hyacinth, at the intellectual enhancement stage there are results in the form of increasing the community's ability by being taught skills in how to finish products, only However, people have not been given knowledge about marketing methods so that people cannot independently sell their products. The driving factors for empowerment are natural resources and human resources. Factors inhibiting empowerment include limited managerial abilities and limited business capital. The recommendation of this research is to carry out retraining and mentoring by providing more diverse skills, apart from that the Kebondowo Village Government can form an empowerment task force to carry out regular control and monitoring.
PEMBERDAYAAN MASYARAKAT DALAM PENGEMBANGAN OBYEK WISATA THE LAWU FRESH DI DESA PUNTUKREJO, KECAMATAN NGARGOYOSO, KABUPATEN KARANGANYAR Anwar Sulthani, Alrizal; Widowati, Nina; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45533

Abstract

The Lawu Fresh tourist destination in Puntukrejo Village has the potential to be developed into a prominent tourist destination. Empowering the local community is seen as a crucial step in this development. Identifying the empowerment process that can optimize the development of The Lawu Fresh tourist attraction is necessary. The aim of this research is to identify the community empowerment process in developing The Lawu Fresh tourist attraction, along with factors that support or hinder this empowerment process. This study employs a qualitative descriptive research method. The findings indicate that the empowerment process is underway but not yet fully optimized. In the awareness-raising stage, some community members are reluctant to participate in empowerment activities, while in the capacity-building stage, there are constraints due to limited resources. Supporting factors include the welfare dimension, where community empowerment activities can enhance economic conditions and bring positive impacts to society; the access dimension, through availability of facilities supporting empowerment activities; and the control dimension, involving community involvement in management and equitable utilization. Hindering factors include the critical awareness dimension, where community consistency in participating in empowerment activities is lacking, and the participation dimension, constrained by budget limitations. Recommendations include intensifying community engagement through discussions on the benefits of empowerment and efficiently planning budgets while seeking external sponsors or investors.
EFEKTIVITAS PROGRAM KAMPUNG BATIK REJOMULYO SEBAGAI KAMPUNG TEMATIK DI KOTA SEMARANG Arya Gustantya, Belvada; Widowati, Nina; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45496

Abstract

The thematic village program is one of the programs carried out by the Semarang city government to overcome environmental problems and improve the economy through poverty alleviation and active community participation. Kampung Batik Rejomulyo is one of the villages that has been able to maintain its existence since it was declared a thematic village. The method used in this research is descriptive qualitative with interview, observation and documentation data collection techniques. The indicators used to determine program effectiveness are target accuracy, program outreach, program objectives, and program monitoring. In addition, the driving and inhibiting factors for the program are seen from environmental conditions, inter-organizational relationships, organizational resources for program implementation, and the characteristics and capabilities of implementing agents. The results of the research show that the implementation of the thematic village program in Kampung Batik Rejomulyo cannot be said to be fully effective because there are still people who do not understand the aims and objectives of the program, improving the quality of the economy, environment and community participation is not yet optimal and program monitoring has not provided real changes to the community. Program inhibiting factors come from environmental conditions, inter-organizational relationships, organizational resources, and the ability of program implementers. Suggestions that can be given by the author to optimize the effectiveness of the program are the need to carry out intensive socialization using appropriate media for the community, strengthening cooperation between related parties to innovate in developing batik villages, mutual cooperation between communities to protect the environment and infrastructure as well as evaluation in carry out program supervision. Factors inhibiting the program can be overcome by making innovations in developing batik businesses, strengthening batik associations and coordinating and communicating between stakeholders.
EFEKTIVITAS PROGRAM E-PARKING DALAM MEWUJUDKAN SMART CITY DI KOTA SEMARANG Aprilia Rahmawati, Agnes; Maesaroh, Maesaroh; Widowati, Nina
Journal of Public Policy and Management Review Vol 13, No 4: Oktober 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i4.47550

Abstract

The effectiveness of the e-parking program in Semarang City faces several challenges. This starts from the number of points as many as 436 points and 376 jukirs, making it difficult for jukirs to supervise 2 to 3 points at once which are located 1km on one road. In addition, the realization of PAD for 2022-2023 is not in accordance with the target set by the government. This study aims to analyze the effectiveness of the program and analyze various factors that drive and inhibit the effectiveness of the e-parking program in developing a smart city in Semarang City. This research method is qualitative descriptive with data collection techniques through interviews, documentation, and observation. The sampling used was snowball sampling and data validity through source triangulation. The data analysis techniques used are data reduction, data presentation, and conclusion drawn. The results of this study were analyzed using the Makmur theory while the driving and inhibiting factors were analyzed using Ripley's theory in Erwan and Dyah. Accuracy in carrying out orders, accuracy of targets, accuracy in determining time, accuracy in measurement have been effective, while accuracy in calculating costs, accuracy in making choices, accuracy in setting goals, accuracy in thinking have not been effective. The supporting factors include coverage, bias, and accountability, while the inhibiting factors are access, frequency, service accuracy, and program suitability. The recommendations of this study are to improve the expansion of access in making complaints, seek to understand the ease of electronic parking, seek to socialize e-parking to the public, seek to increase public awareness about easy, fast, and safe e-parking transactions, suggestions to minimize inhibiting factors related to access by providing socialization of complaints about e-parking, for frequency by seeking awareness of the convenience of e-parking in the community, for the accuracy of services with the socialization of e-parking in the community, for the suitability of programs related to the needs of the community that are easy, fast and safe with the socialization of e-parking in the community.
PERAN STAKEHOLDER DALAM MENGOPTIMALKAN PEMANFAATAN APLIKASI JAKI UNTUK MEWUJUDKAN SMART GOVERNANCE Salsabila, Srinata; ., Maesaroh; Widowati, Nina
Journal of Public Policy and Management Review Vol 13, No 2: April 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i2.43299

Abstract

Smart City is a concept to maximize the use of technology in the order of a city. Smart governance is one of the indicators of the creation of a Smart City. One of the efforts to realize this is by creating the JAKI application. The JAKI application is the result of government cooperation with stakeholders, namely the community, government and the private sector. Optimal utilization is one of the important indicators that influence the realization of smart governance in Jakarta. Therefore, the purpose of this study is to find out who are the stakeholders involved in optimizing the use of the JAKI application and to find out and analyze how the role of stakeholders in optimizing the use of the JAKI application to realize smart governance in Jakarta. This research uses descriptive qualitative methods with data collection techniques, namely interviews and observations. The results showed that the utilization of the JAKI application was still not optimal because there were still many people who did not know the function of the JAKI application, few stakeholders who were directly involved and the role of stakeholders who were not good at optimizing the use of the application.
EFEKTIVITAS PROGRAM KAMPUNG KB (KELUARGA BERKUALITAS) LESTARI UNTUK MENINGKATKAN PARTISIPASI MASYARAKAT DALAM BER KB (KELUARGA BERENCANA) DI DESA TRIWARNO KECAMATAN BANYUURIP KABUPATEN PURWOREJO Ratri Januar, Dhiya; Widowati, Nina; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Vol 13, No 4: Oktober 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i4.46726

Abstract

Effectiveness of a program refers to the extent to which a program successfully achieves its intended goals and outcomes. Kampung Keluarga Berkualitas Lestari is one of the villages classified as having high poverty levels and low community welfare in Banyuurip District. The number of family planning acceptors in Kampung Keluarga Berkualitas Lestari is also considered to be lower compared to other Quality Family Village. This study aims to analyze the effectiveness of the Kampung Keluarga Berkualitas Lestari Program in Triwarno Village to increase community participation in family planning in Triwarno Village, Purworejo Regency, as well as its supporting and inhibiting factors. The study uses Sutrisno's program effectiveness theory. The criteria for factors that inhibit and support program effectiveness are evaluated based on environmental conditions, resources, and the characteristics and capabilities of implementing agents. The research method used is descriptive qualitative with data collection techniques including interviews and documentation or literature review. The results indicate that the understanding of the program and target accuracy in the Kampung Keluarga Berkualitas Lestari Program are not yet effective due to the lack of community participation in family planning, especially among men, and the low levels of economic and educational welfare in Triwarno Village, while timeliness and tangible changes are already functioning well. Recommendations include enhancing education and counseling on the benefits of family planning and providing clear information on the various available family planning methods, both short-term and long-term, to achieve the effectiveness of Kampung Keluarga Berkualitas Lestari.
KUALITAS PELAYANAN ADMINISTRASI KEPENDUDUKAN E-KTP DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN PATI KURNIA PUTRI, FARLINDA; Lituhayu, Dyah; Widowati, Nina
Journal of Public Policy and Management Review Vol 13, No 4: Oktober, AP Rembang 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i4.47493

Abstract

Pelayanan pembuatan KTP-el merupakan salah satu programyang dilaksanakan oleh Dinas Kependudukan dan Catatan Sipil, namun dalam pelaksanannya di Kota Pati masih terdapat hambatan yang terjadi. Disdukcapil Kabupaten Pati sebagai penyedia pelayanan dokumen kependudukan di Kabupaten Pati menurut sidak dari Ombudsman memiliki banyak kekurangan di berbagai aspek. Penelitian ini bertujuan untuk menganalisis bagaimana kualitas pelayanan dalam pembuatan e- ktp disdukcapil dan faktor apa saja yang menjadi pendorong serta penghambatnya. Metode yang digunakan dalam penelitian ini adalah metode deskriptif kualitatif. Sumber data dalam penelitian ini diperoleh dari hasil wawancara, observasi, dan dokumentasi. Pemilihan informan dilakukan dengan menggunakan purposive sampling dan accidental sampling. Kualitas pelayanan diukur dengan menggunakan lima dimensi dari teori Zeithaml yaitu, tangible (bukti fisik), reliability (keandalan), responsiveness (daya tanggap), assurance (jaminan), dan empathy (empati). Tinggi rendahnya suatu kualitas pelayanan juga dipengaruhi oleh faktor pendorong/penghambat yang dikemukakan oleh Moenir. Penelitian ini mendapatkan hasil bahwa dari kelima dimensi tersebut ada empat dimensi tangible (bukti fisik), reliability (keandalan), responsiveness (daya tanggap), dan assurance (jaminan) yang belum berjalan dengan baik, sehingga hanya satu dimensi empathy (empati) yang sudah dijalankan dengan baik. Hasil penelitian dapat dijelaskan bahwa ada empat dari enam faktor yang menjadi pendorong kualitas pelayanan publik (kesadaran, aturan/prosedur, organisasi, dan pendapatan). Berbanding terbalik dengan faktor penghambat seperti, faktor kemampuan/keteranpilan petugas yang masih kurang pelatihan, monitoring, dan evaluasi secara berkala serta faktor sarana pelayanan penunjang utama sebuah pelayanan kependudukan yang kurang dari segi kuantitas maupun kualitasnya.
INOVASI PELAYANAN PUBLIK “MENCARI KEKASIHKU” DI DISPENDUKCAPIL KABUPATEN GROBOGAN Safitri, Aprilia Dewi; ., Maesaroh; Widowati, Nina
Journal of Public Policy and Management Review Vol 13, No 2: April 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i2.43283

Abstract

Innovation of “Mencari Kekasihku” is an innovation at the Population and Civil Registration Office of Grobogan Regency aimed at improving the validity of population data on changes in marital status among muslim residents in Grobogan Regency. This study aims to identify and analyze the characteristics of the public service innovation “Mencari Kekasihku” at the Population and Civil Registration Office of Grobogan Regency, as well as identify the supporting and inhibiting factors of the public service innovation “Mencari Kekasihku" at the Population and Civil Registration Office of Grobogan Regency. This research uses a qualitative descriptive method with data collection techniques including interviews, observations, and documentation. The results show that the public service innovation “Mencari Kekasihku" at the Population and Civil Registration Office of Grobogan Regency has been running well in terms of relative advantage, compatibility, and observability, although there are still obstacles in its implementation in terms of complexity and trialability. Supporting factors for the innovation “Mencari Kekasihku" include the desire for self-improvement, freedom of expression, and infrastructure. Meanwhile, inhibiting factors for the innovation “Mencari Kekasihku" include the lack of recognition or incentives, as well as administrative pressures and barriers.
IMPLEMENTASI KEBIJAKAN PENCEGAHAN DAN PENANGGULANGAN DEMAM BERDARAH DENGUE DI KECAMATAN BEKASI UTARA Arta Nurulhuda, Arisa; Widowati, Nina; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45519

Abstract

One measure of a country's success can be seen from the country's ability to create policies and then implement them to overcome the problems faced by society, especially in the health sector. This proves that the government needs to make innovative policies and implement these policies to reduce the number of dengue hemorrhagic fever (DHF) cases. In its implementation, there are still problems that show that the government is not yet optimal in implementing dengue fever prevention and control policies in North Bekasi District. The aim of this research is to analyze the implementation of dengue hemorrhagic fever prevention and control policies based on Bekasi Mayor's Instruction Number: 440/94/Dinkes 2019 in North Bekasi District and identify supporting and inhibiting factors for the implementation of dengue hemorrhagic fever prevention and control policies in Bekasi District North. This research uses descriptive research methods with a qualitative approach. The technique for determining informants in this research is purposive sampling with data collection methods through observation, interviews, documentation and triangulation. This research looks at the 5 accuracy of Riant Nugroho's policy implementation, namely policy accuracy, implementation accuracy, target accuracy, environmental accuracy, and process accuracy. The research results show that there is still an increase in the number of dengue fever cases, a lack of widespread socialization, a lack of public awareness regarding the importance of dengue fever, the involvement of political elites resulting in a lack of supervision in the implementation of fogging, and a lack of resources. It is recommended that the government be more consistent in implementing policies to prevent and control dengue hemorrhagic fever by optimizing the movement to eradicate mosquito nests in the community so that the policy can be implemented well.
Co-Authors -, Maesaroh ., Maesaroh Abi Hardhiyan Pratama, Abi Hardhiyan Adika Kusuma Adithya Adam Permana Afielia Firdaust, Pinkan Aidah, Naila Ayu Aloysius Rengga Amalia Purnomo, Rizqa Amini Amini Anggraini, Pramita Anwar Sulthani, Alrizal Aprilia Rahmawati, Agnes Aprillia, Shinta Ari Subowo Arta Nurulhuda, Arisa Artanti Nirwana, Nurulita Artha Cipta Pratama Arya Gustantya, Belvada Asilya, Sella Rizky Asri Sekar Septanti Barus, Dena Arianti Br Bella, Tiara Khairina Briliani, Rengganis Elok Deevaa Andri Putra S Definta Aliffiana Desta Trianggoro Dimas Anugrah Dwi Saputra Dina Locita Praniti Disayna Azzahra Yuniaz, Arla Dwi Juliani, Astika Dyah Hariani Dyah Lituhayu Eka Yulia Rahmawati Ningsih Endang Larasati Endang Lestari Enggareti, Viskarani Bertys Erlina Widian Sari, Erlina Widian Farizqi Pramadianto Grace Olivia Simangunsong Hani Setiowati Hanna Fitria Masyitoh Hartuti Purnaweni Hasan Mustofa Amirudin, Hasan Mustofa Herbasuki Nurcahyanto Hesti Lestari Ida Hayu D Ida Hayu Dwimawanti Ikha Nathalia Puspitasari Indrawan Pramiyudha Intan Andriani Irkham Nugroho Putro Islamiyati, Dian Nur Jayanti Nigiana P.P, Jayanti Khairunnisa, Hana Khoiriyah Sari Pertiwi KURNIA PUTRI, FARLINDA Kusuma Ningrum, Renita Wahyu Laksmi Wahyu Kurniasih Larasati, Hanandha Leo Cundha Pramudya Lestari, Sinta Denna Lolitasari, Aliza Maesaroh Maesaroh Margaretha Suryaningsih Mavita Anarizka Mirsa Octavia Wardayani Moch. Mustam Mona Agisa Widia Gutama Monica, Dhea Apta Muhammad Rio Dewantoro Murni Septiyanti Mu’allimah, Mu’allimah Nilam Adini Rakhma Ningmas Pertiwi, Seli Nurayuni, Indah Nurwita, Mala Permata Sari, Indah Pratama, Muhamad Naufal Pria Bintang Aditama Prio Dwi Wibowo Putri Eryani, Desy Rachma, Ika Nur Rahayu Ningtyas Rahmawati, Nestiar Novika Ratri Januar, Dhiya Retno Novita Sari Retno Widowati Rifka Resi Pawestri, Rifka Resi Rihandoyo Rihandoyo Rina Herawati, Augustin Rio Sijabat, Rio Riska Febriastuti Riyan Rahayu Pratiwi Rizki Dwiarti Ratna Pratiwi Roni Budi Utomo Safitri, Aprilia Dewi Salsabila, Srinata Sastika Candra Paramashantaty Septiana Septiana Siregar, Mery Apriana Sofi Munfaati Solekhah, Nur Sri Suwitri Sundarso Sundarso Susi Sulandari Syarifatus Sa’diyah, Ismi Syaroh, Dwi Mai Tasya Amanda, Rachel Zahwa Thomas Denny Kristiandi, Thomas Denny Tri Wijaya Kusuma Veronica Quillitta Harianja, Veronica Quillitta Wahyu Hidayat Wahyu Pradana A., Wahyu Pradana Wahyu Wulandari, Aprilia Widia Sari Dewi, Widia Sari Widyaka Satriayudha Pradana Wildan Ardiansyah Yahya Rikaro Utomo, Yahya Rikaro Yusri Kurniawati Yustianingsih Yustianingsih Zaenal Hidayat Zhafif Henvianto, Muhammad