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Digital Customer Focus, Innovation, and Sustainable Competitive Advantage in Fresh Food E-Commerce for Enhanced Urban Food Accessibility Muhdaliha, Eryco; Riyadi, Selamet; Iswati, Heni; Saputro, Adi; David, David
Indo-MathEdu Intellectuals Journal Vol. 6 No. 4 (2025): Indo-MathEdu Intellectuals Journal
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/imeij.v6i4.3705

Abstract

The transformation of e-commerce for fresh food is shaped by the convergence of customer-focused digital strategies, innovation, and the pursuit of sustainable competitive advantage, particularly in enhancing food accessibility in urban areas. This study explores how digital technology and customer-centered innovation contribute to operational efficiency, personalized service delivery, and environmental sustainability across the fresh food distribution network. This research uses a narrative qualitative approach, synthesizing insights from academic literature, industry reports, and case studies to examine the strategic alignment between technology adoption, innovation practices, and competitive positioning. The findings show that digital transformation, including blockchain, precision agriculture, and smart logistics, not only enhances transparency and traceability in the food supply chain but also fosters trust and responsiveness among urban consumers. Fresh food e-commerce platforms leverage this technology to minimize food waste, improve delivery accuracy, and quickly adapt to dynamic demand patterns. Furthermore, this study highlights the role of green innovation in strengthening business sustainability, with digital platforms serving as a key driver for environmental monitoring, consumer engagement, and ethical sourcing.  
Transformasi Kepemimpinan Dalam Era Digital Untuk Mendorong Inovasi Dan Meningkatkan Kinerja Organisasi David, David; Adi Saputro, Selamet Riyadi, Setyani Dwi Lestari, Eryco Muhdaliha,
YUME : Journal of Management Vol 8, No 2 (2025)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v8i2.9213

Abstract

Transformasi digital telah mengubah paradigma kepemimpinan modern, menuntut adaptasi strategi leadership yang responsif terhadap dinamika teknologi dan inovasi. Penelitian ini mengeksplorasi bagaimana transformasi kepemimpinan di era digital dapat mendorong kultur inovasi dan meningkatkan kinerja organisasi secara berkelanjutan. Melalui pendekatan tinjauan literatur komprehensif, studi ini menganalisis evolusi gaya kepemimpinan dari model tradisional menuju digital leadership yang mengintegrasikan teknologi, kolaborasi virtual, dan pengambilan keputusan berbasis data. Temuan utama menunjukkan bahwa digital leadership yang efektif dicirikan oleh kemampuan adaptasi teknologi, kecerdasan emosional digital, dan kompetensi dalam memfasilitasi inovasi kolaboratif. Integrasi antara transformational leadership dan digital competencies terbukti signifikan meningkatkan innovation capability, employee engagement, dan organizational performance. Penelitian ini juga mengidentifikasi tantangan implementasi seperti digital divide, resistance to change, dan kebutuhan pengembangan digital skills. Model kepemimpinan hybrid yang menggabungkan human-centric approach dengan technology-enabled processes menunjukkan efektivitas tertinggi dalam menciptakan sustainable competitive advantage. Implikasi praktis mencakup pentingnya systematic leadership development, digital transformation roadmap, dan culture change management untuk mengoptimalkan kinerja organisasi di era digital. Studi ini memberikan kontribusi teoretis dalam pengembangan digital leadership framework dan practical guidelines bagi organisasi yang sedang mengalami transformasi digital. Kata Kunci: Transformasi kepemimpinan; digital leadership; inovasi organisasi; kinerja organisasi; transformasi digital; manajemen perubahan; kultur inovasi.
Integration of Innovation in Green Human Resources Management: A Systematic Review of Compensation and Reward for Organizational Sustainability: Integration of Innovation in Green Human Resources Management: A Systematic Review of Compensation and Reward for Organizational Sustainability Kusnawan, Agus; Riyadi, Selamet; Muhdaliha, Eryco; Saputro, Adi; Jemmy, Jemmy
Primanomics : Jurnal Ekonomi & Bisnis Vol. 23 No. 3 (2025): Primanomics : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31253/pe.v23i3.3986

Abstract

Organizational sustainability has increasingly become a central focus in human resource management (HRM), particularly through the implementation of innovation-based green compensation and reward mechanisms. This study aims to present a systematic review of the role of green compensation and rewards in promoting employees’ pro-environmental behavior and enhancing organizational sustainability through innovative strategies. The review includes 100 articles categorized into five key themes, such as the impact on employee behavior, integration of green HRM practices, green incentives, and the effectiveness of green rewards. The findings indicate that green compensation significantly influences employees’ pro-environmental behavior by enhancing green motivation and organizational commitment (K, 2024). Furthermore, the integration of green HRM practices including green recruitment and innovation-focused training reinforces the alignment between corporate sustainability strategies and employee behavior (K, 2024). Both financial and non-financial incentives designed with a sustainability focus and innovative approaches have also been shown to increase employee engagement in environmental initiatives (Beck-Krala, 2020).  Green reward mechanisms not only raise environmental awareness but also play a crucial role in driving eco-innovation in the workplace (Performance Analysis, 2020). In addition, effective and innovation-based reward systems help organizations achieve higher levels of sustainability by improving employee retention and environmental performance. This study concludes that green compensation and reward are key strategies in green HRM to support sustainability. Further research is needed to explore the implementation of these mechanisms across different cultural and industrial contexts.
Influence of Organizational Innovation on Management Strategy: Strategic Change as a Mediator in the Education Jemmy; Eryco Muhdaliha; Setyani Dwi Lestari; Selamet Riyadi; Agus Kusnawan
Proceeding of the International Conference on Management, Entrepreneurship, and Business Vol. 1 No. 2 (2024): December : Proceeding of the International Conference on Management, Entreprene
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/icmeb.v1i2.79

Abstract

This study investigates the influence of organizational innovation on management strategy in the education sector, focusing on the mediating role of strategic change. Quantitative data were collected through a structured survey (Cronbach’s Alpha > 0.7) and analyzed using Structural Equation Modeling (SEM) with a sequential explanatory mixed-methods approach. Key relationships were identified: organizational innovation significantly impacts management strategy (β = 0.45, p < 0.01), while strategic change mediates this relationship (β = 0.30, p < 0.01). Qualitative data from semi-structured interviews with 20 educational leaders revealed three critical themes: strategic alignment with institutional goals, the importance of participative leadership, and barriers such as resource constraints and bureaucratic inertia. These findings highlight the necessity of integrating innovation with strategic change to optimize management practices. The study contributes to literature by validating the dynamic capabilities framework in the education sector and addressing gaps related to the operationalization of innovation. Practical implications include fostering participative leadership, aligning innovation with institutional objectives, and streamlining resources to support transformative strategies. Policymakers and educational leaders are advised to implement context-sensitive frameworks to sustain innovation and enhance institutional adaptability.
PENERAPAN TEKNOLOGI TEPAT GUNA UNTUK MENGATASI SAMPAH ORGANIK DAN AN-ORGANIK GUNA MENDUKUNG GREEN EKONOMI DI PKK ASOKA DI KOTA TANGERANG Meidiyustiani, Rinny; Putri Suryandari; Setyani Dwi Lestari; Eryco Muhdaliha; Panca Maulana
Jurnal Nirta : Inovasi Multidisiplin Vol 5 No 1 (2025): Jurnal Nirta : Studi Inovasi
Publisher : Nirta Learning Centre

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61412/jnsi.v5i1.325

Abstract

PKK Asoka, located on Karyawan Street 3, RT 002/RW 09, Karang Tengah, Cileduk, Tangerang, faced issues with the accumulation of organic waste such as vegetable scraps and fruit peels, as well as plastic waste, leading to an unclean environment and unpleasant odors that could cause disease. The main challenges were the lack of knowledge and facilities for proper waste management. The PKM team from Budi Luhur University (UBL) conducted observations and provided assistance in applying appropriate technology. Residents were trained to process organic waste using a composter to produce liquid fertilizer through fermentation. Meanwhile, inorganic waste was recycled into valuable items such as wallets and trash bins that could be sold. The PKM team also provided training in financial recording and sales techniques, and introduced a smart financial application to help PKK Asoka record transactions and prepare financial reports. As a result, the community became more environmentally conscious, gained the ability to manage waste independently, and increased their income by utilizing waste materials, contributing to the realization of a Green Economy in their neighborhood.
Financial Literacy at Work: Enhancing Organizational Performance through Employee Training Investments Lestari, Setyani Dwi; Muhdaliha, Eryco; Firdaus, Pantja Maulana; Suhendra, Euphrasia Susy; Brabo, Nora Andira
Atestasi : Jurnal Ilmiah Akuntansi Vol. 7 No. 2 (2024): September
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/atestasi.v7i2.865

Abstract

This study investigates the impact of financial literacy programs on organizational performance, focusing on how such training influences employee financial behavior, workplace satisfaction, and productivity. Employing a qualitative research methodology, the study utilizes in-depth interviews, focus groups, and document analysis to explore the subjective experiences and perspectives of employees participating in financial literacy initiatives. The results reveal that financial literacy programs significantly enhance employees' financial behaviors, including improved budgeting, saving, and debt management. These improvements lead to increased financial security and reduced stress, contributing to higher workplace satisfaction and engagement. Furthermore, the study finds that financial literacy positively affects organizational performance by reducing absenteeism, lowering turnover rates, and enhancing productivity. Employees with better financial literacy are more likely to participate in employer-sponsored benefits and report greater job satisfaction. The integration of financial literacy into broader employee wellness strategies is shown to be particularly effective, fostering a more holistic approach to employee well-being. Technological advancements, such as digital tools and online platforms, enhance the accessibility and effectiveness of financial literacy programs, making them more engaging and adaptable to various learning preferences. The study concludes that investing in tailored, ongoing financial education is crucial for organizations seeking to improve employee well-being and achieve long-term business success. Future research should continue to explore the long-term effects of financial literacy programs and the role of technology in providing effective financial education.
Qualitative Empirical Analysis of IT Talent Provider Customer Satisfaction in Indonesia Ravindra Safitra Hidayat; Panca Maulana; Eryco Muhdaliha
Green Economics: International Journal of Islamic and Economic Education Vol. 2 No. 1 (2025): January: Green Economics: International Journal of Islamic and Economic Educati
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/greeneconomics.v2i1.89

Abstract

This study explores the factors influencing customer satisfaction in Indonesia's IT talent provider industry through a qualitative empirical analysis. Employing secondary data sources such as academic literature, industry reports, and customer feedback, the research identifies key drivers of satisfaction, including project-based work setups, client involvement, teamwork dynamics, the nature of work, and employee engagement. Findings suggest that customer satisfaction is a multifaceted concept influenced by effective communication, cohesive teamwork, and robust talent management strategies. The study underscores the need for IT talent providers to adopt comprehensive approaches to enhance service quality, retain skilled professionals, and meet evolving client demands, thereby strengthening their competitive position.
The Effect Of Customer Focus Strategy, Corporate Entrepreneurship And Organizational Innovation On Sustainable Competitive Advantage Eryco Muhdaliha; Jemmy Jemmy; Panca Maulana Firdaus; Dadet Sugiarto; Heru Nugroho
Maneggio Vol. 1 No. 6 (2024): Maneggio-Dec
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/mfabzg47

Abstract

This research intends to investigate the impact of customer focus strategy, corporate entrepreneurship, and organizational innovation on long-term competitive edge. In the current fast-paced and highly competitive business landscape, achieving a sustainable competitive advantage that organizations constantly evolve and drive innovation. A customer focus strategy emphasizes understanding and meeting customer needs, which enhances customer satisfaction and loyalty. Corporate entrepreneurship fosters a culture of intrapreneurship, empowering employees to drive innovation and strategic growth. Organizational innovation, both technological and non-technological, serves as a catalyst for improving processes, products, and services. This research employs a numerical method, utilizing survey data from selected organizations and analyzing the bonds between variables applying Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings are expected to provide insights into how strategic capabilities, such as knowledge management, social capital integration, and organizational agility, mediate the bonds between these strategies and sustainable market dominance. This research adds to the literature by highlighting the importance of integrating customer focus, entrepreneurship, and innovation to achieve long-term organizational success in a rapidly evolving market landscape.  
The Implementation of Digital Technology to Enhance Energy Business Sustainability Through Operational Performance Improvement Adi Saputro; Selamet Riyadi; Setyani Dwi Lestari; Eryco Muhdaliha; David David
Maneggio Vol. 1 No. 6 (2024): Maneggio-Dec
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/ztr7jd54

Abstract

This study investigates the role of digital technology in improving business sustainability in Indonesia's energy sector, focusing on its impact on operational performance. The study aims to investigate how the adoption of digital tools such as automation, smart grid, and data analytics can help improve energy efficiency, reduce operational costs, and promote sustainable business practices. The study takes a quantitative approach and uses SPSS for data analysis to assess the impact of digital technologies on energy companies' operational performance and sustainability. The results show that there is a significant positive correlation between the adoption of digital technologies and both operational performance and business sustainability. These findings suggest that the integration of digital tools can lead to more efficient energy management, reduced costs, and improved sustainability practices in the energy sector. The study provides valuable insights for energy companies and policymakers, offering practical recommendations to aid in the adoption of digital technologies and further promote sustainability efforts in Indonesia's energy industry.
Leveraging Proptech Management for Improved Organizational Performance in the Property Sector Dadet Sugiarto; Selamet Riyadi; Jemmy Jemmy; Eryco Muhdaliha; Ravindra Safitra Hidayat
Maneggio Vol. 2 No. 1 (2025): Maneggio-Feb
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/em0zne17

Abstract

The development of technology has brought significant changes in the property sector, especially through the application of Property Technology (Proptech) in business management. This study aims to analyze the effect of Proptech management on improving organizational performance in the property sector. Using a quantitative approach, data is collected through surveys to property companies that have adopted digital technology in their operations. Regression analysis was used to examine the relationship between the application of Proptech with operational efficiency, profitability, and customer satisfaction. The results showed that Proptech management contributes positively and significantly to improving organizational performance. Digitization of management systems, automation of services, and the use of big data analytics proved to be able to improve the efficiency and competitiveness of the company. In addition, the study identifies factors that moderate the effectiveness of Proptech implementation, such as market conditions, government regulation, and organizational readiness to adopt technology. The findings suggest that companies with higher rates of technology adoption tend to have a greater competitive advantage compared to those still implementing conventional systems. The study also revealed that the main barriers to implementing Proptech include high investment costs, digital infrastructure limitations, and resistance to change on the part of internal companies. Therefore, this study provides recommendations for property companies to develop a comprehensive digital transformation strategy to improve management effectiveness and competitiveness in the industry.