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HOLISTIC STRATEGY FOR IMPROVING BANK JATIM EMPLOYEES’ PERFORMANCE: THE ROLE OF REWARDS AND TRAINING WITH WORK MOTIVATION AS AN INTERVENING VARIABLE Moch. Farid Afandi; Dwiyani Sudaryanti; Siti Asiyah
International Journal of Cultural and Social Science Vol. 6 No. 3 (2025): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v6i3.1133

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Abstract: The increasingly intense competition in the modern banking industry demands strategic human resource (HR) management to maintain competitive advantage. The success of financial institutions, particularly Bank Jatim as one of the largest regional development banks in Indonesia, is determined not only by asset and profit growth but also by the quality of employee performance, as they serve as the frontline in delivering services. Internal challenges such as the effectiveness of reward programs, the relevance of training, and variations in employee work motivation have the potential to affect the company’s target achievement, despite positive trends in financial indicators. This study aims to analyze the effect of rewards and training on employee performance at Bank Jatim, Lumajang Branch, with work motivation as an intervening variable. The study employs a quantitative approach with an explanatory research design, involving 127 employees as respondents. Data were collected using a 5-point Likert scale questionnaire and analyzed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS) with SmartPLS 3.0. The results indicate that rewards and training have a significant positive effect on employee performance, while work motivation does not significantly affect performance nor mediate the influence of the two variables. Rewards have the strongest effect through interpersonal recognition, while training is more impactful through instructor quality, though the relevance of training materials still needs improvement. Work motivation tends to be high in terms of self-actualization but low in terms of job security, thus limiting its contribution to performance.
Unequal Distribution of Health Workers in South Kalimantan: Implications for Policy and Budget Planning Noor, Meitria Syahadatina; Nurhidayah, Nurhidayah; Sudaryanti, Dwiyani; Shaddiq, Syahrial
Journal of Social Work and Science Education Vol. 6 No. 3 (2025): Journal of Social Work and Science Education
Publisher : Yayasan Sembilan Pemuda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52690/jswse.v6i3.1265

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Health workforce data is an essential foundation for planning and evaluating a region’s health system. Analysis of the distribution and composition of health human resources (HR) in South Kalimantan reveals patterns of spatial inequality and the dominance of certain professions. This reseacrh aims to explore the implications of HR data on the quality of health program planning and budgeting at the provincial and district/city levels. Results indicate that the concentration of human resources in urban areas, the dominance of nursing and midwifery professions, and the shortage of several other HR professionals require targeted policy interventions. Contribution the research include strengthening equitable distribution policies, investing in education and training, and needs-based budgeting to achieve optimal coverage and quality of health services.
Manajemen Perubahan Perilaku Karyawan Pemerintah Daerah di Era Digitalisasi Layanan Publik Naharani, Vivin; Asiyah, Siti; Sudaryanti, Dwiyani
JURNAL MANAJEMEN PENDIDIKAN DAN ILMU SOSIAL Vol. 6 No. 6 (2025): Jurnal Manajemen Pendidikan dan Ilmu Sosial (Oktober-November 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jmpis.v6i6.6261

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Manajemen perubahan perilaku karyawan pemerintah daerah di era digitalisasi layanan publik bertujuan untuk menganalisis manajemen perubahan perilaku karyawan dalam konteks birokrasi pemerintah daerah selama masa transisi digitalisasi di sektor pelayanan publik. Dasar teori penelitian ini mengacu pada model manajemen perubahan Kurt Lewin, konsep gaya kepemimpinan, keterlibatan karyawan dan berbagi pengetahuan. Penelitian ini menggunakan pendekatan kualitatif dengan desain studi kasus di Kantor Bagian Kesra Kabupaten Lumajang, data dikumpulkan melalui wawancara semi-terstruktur, observasi non partisipatif, dan dokumentasi, kemudian dianalisis secara tematik untuk mengidentifikasi pola dan dinamika perubahan digitalisasi organisasi. Hasil penelitian menunjukkan bahwa Model Perubahan Kurt Lewin tetap relevan dalam konteks organisasi pemerintahan daerah, meskipun pelaksanaannya dipengaruhi oleh struktur, budaya, dan kesiapan individu. Kepemimpinan transformasional dan partisipatif menciptakan lingkungan kerja yang adaptif, didukung oleh aktor informal yang memperkuat komunikasi horizontal selama masa transisi digitalisasi. Keterlibatan karyawan yang tinggi meningkatkan motivasi dan kesiapan menghadapi perubahan digitalisasi, terutama melalui partisipasi aktif karyawan dan dukungan sosial. Berbagi pengetahuan secara formal dan informal mempercepat adaptasi digitalisasi dan membangun kolaborasi antar karyawan. Hambatan teknis, psikologis, dan budaya menegaskan perlunya manajemen perubahan yang kontekstual dan berkelanjutan, dengan penekanan pada kepemimpinan, partisipasi, dan pengelolaan pengetahuan dalam mendukung perubahan digitalisasi pada organisasi publik.
Pengaruh Financial Literacy dan Persepsi Risiko Terhadap Minat Berinvestasi Generasi Z di Malang Raya: Perbandingan Antara Minat Investasi di Pasar Modal dan Investasi Emas Nuzumi, Aminah; Sudaryanti, Dwiyani; Sari, Arista Fauzi Kartika
e_Jurnal Ilmiah Riset Akuntansi Vol 14, No 02 (2025): e_Jurnal Ilmiah Riset Akuntansi
Publisher : Universitas Islam Malang

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Abstract

This research is motivated by Generation Z high spending tendencies and consumerist lifestyle, which makes it difficult to minimize expenses and save. Therefore, managing wealth and financial resources requires adequate skills and knowledge. Investing is a method of financial and wealth management that individual can implement. Lack of financial literacy and high-risk perception are often the main barriers affecting their interest in investing. Therefore, this study aims to analyze the influence of financial literacy and risk perception on investment interest in these two instruments. A quantitative research approach was employed, using Purposive Sampling to select respondents aged 17-26 years from Malang Raya, resulting in 65 participants. Data were collected through questionnaires and analyzed using multiple linear regression techniques. The results indicate that financial literacy has a positive and significant effect on investment interest in both the capital market and gold. This means that the higher an individual's financial literacy, the greater the likelihood of their interest in investing. However, risk perception has a significant negative impact on investment interest in gold, while its effect on the capital market is not significant. This suggests that although financial literacy encourages investment interest, concerns about risk can hinder investment decisions, especially regarding gold. Further comparative tests reveal that Generation Z shows a greater interest in investing in gold compared to the capital market. This phenomenon may be related to the perception of gold investment as safer or easier to understand.Keywords: Financial literacy; investment interest; risk perception; generation z.
ANALISIS FRAUD DIAMOND DALAM PERSPEKTIF ISLAM UNTUK MENDETEKSI KECURANGAN LAPORAN KEUANGAN (STUDI EMPIRIS BANK UMUM SYARIAH DI INDONESIA TAHUN 2017-2021) Lestari, Peni Dwi; Sudaryanti, Dwiyani; Salim, M. Agus
Reflektika Vol 17, No 1 (2022)
Publisher : Universitas Al-Amien Prenduan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28944/reflektika.v17i1.975

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Cheating in Islam is a disgraceful act that is prohibited. Fraud perpetrated on the company leads to financial reports. This fraud will cause harm because it is only concerned with one-sided needs with the aim of making a profit. The purpose of this article is to analyze Fraud Diamond Analysis in an Islamic Perspective to Detect Financial Statement Fraud (Empirical Study of Islamic Commercial Banks in Indonesia 2017-2021). The results of the study stated that the (ROA) variable partially had a positive effect on (F-Score). Variable (BDOUT), partially has no positive effect on (F-Score). variable (TATA) partially has a positive effect on (F-Score). And the variable (DCHANGE) partially has no positive effect on (F-Score).
Pengaruh Lokasi, Persepsi Harga dan Citra Destinasi Terhadap Minat Berkunjung Kembali Pada Objek Wisata Telaga Sarangan Kabupaten Magetan Ramadhani, Nuraulia Rizky; Sudaryanti, Dwiyani; Wahyuningtyas, Nanik
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to analyze the influence of location, price perception, and destination image on tourists’ intention to revisit the Telaga Sarangan Tourist Attraction in Magetan Regency. The research employs a quantitative approach using a survey method, where questionnaires were distributed to 377 respondents who had previously visited Telaga Sarangan. The collected data were then analyzed using SPSS software. The results indicate that all three variables have a positive and significant effect on tourists’ intention to revisit. These findings emphasize the importance of effective destination management, particularly through improving accessibility, setting prices in accordance with perceived value, and strengthening the destination image, in order to enhance visitor loyalty and encourage repeat visits. Keywords: Location, Price Perception, Destination Image, Revisit Intention
Shaping Tax Career Interest Through Self-Efficacy and Competence: The Moderating Role of Job Opportunities for Muslim Tax Volunteers Putri, Ravayna Yulia; Fakhriyyah, Dewi Diah; Sudaryanti, Dwiyani
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.8683

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The taxation sector increasingly demands skilled professionals to support national revenue and economic growth. However, students’ interest in pursuing a tax career remains low due to perceptions of complexity and limited professional exposure. This study aims to examine the influence of Tax Self-Efficacy and Professional Competences on Tax Career Interest, with Job Opportunities as a moderating variable. A quantitative explanatory approach was employed, surveying 126 students participating in the Tax Volunteer Program at the Directorate General of Taxes East Java III Regional Office. Data were collected via online questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results reveal that Professional Competences have a positive and significant effect on Tax Career Interest, whereas Tax Self-Efficacy alone does not. Job Opportunities significantly strengthen the relationship between Tax Self-Efficacy and Tax Career Interest but do not moderate the effect of Professional Competences. These findings highlight the dominant role of personal competences in shaping career interest and the importance of integrating experiential learning through tax volunteer programs to enhance students’ motivation and career readiness. The study provides practical implications for educational institutions and tax authorities in designing programs that combine professional training with real-world experience to foster human resource development in the taxation sector.
The Effect of Financial Literacy, Financial Planning, and Impulsive Buying Behavior on Personal Financial Management (A Case Study of Timor-Leste International Students in Malang) Abrantes, Sonia Pacheco; Sudaryanti, Dwiyani; Efendi, Erfan
e_Jurnal Ilmiah Riset Akuntansi Vol 15, No 01 (2026): e_Jurnal Ilmiah Riset Akuntansi
Publisher : Universitas Islam Malang

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Abstract

Effective financial management is crucial for students, especially those studying abroad, as they face complex economic environments. Based on this condition this study examines the influence of financial literacy, financial planning, and impulsive buying behavior, both partially and simultaneously, on personal financial management among Timor-Leste international students in Malang, Indonesia. A quantitative correlational approach was employed, surveying 97 students selected through purposive sampling from seven universities. Data were collected via online questionnaires and analyzed using multiple linear regression. The results show that financial literacy has a positive but non-significant effect on personal financial management, while financial planning and impulsive buying behavior have positive and significant effects on personal financial management, with regression coefficients of 0.243 and 0.294, respectively. Simultaneously, the three variables significantly influence personal financial management, indicating that combined knowledge, planning, and controlled spending behaviors determine the quality of financial management. These findings highlight the importance of financial planning and behavioral management in fostering effective personal financial management and provide practical implications for educational institutions in enhancing students’ financial decision-making skills.Keywords: Financial literacy, financial planning, impulsive buying, personal financial management.
THE ROLE OF TRUST IN MEDIATING CUSTOMER SATISFACTION AND CUSTOMER ENGAGEMENT TOWARDS LOYALTY OF BPRS AL HIJRAH THAYIBAH DEPOSITORS Kurniadi, Dertian Ruly; Rasyid, Harun Al; Sudaryanti, Dwiyani
International Journal of Cultural and Social Science Vol. 7 No. 2 (2026): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v7i2.1373

Abstract

This study aims to analyze the influence of customer satisfaction and customer Engagement on depositor loyalty through trust. The sample size in this study was 100 respondents. The analysis technique used SEM PLS. The analysis shows that customer satisfaction influences trust. Customer Engagement influences trust. Customer satisfaction influences depositor loyalty. Customer Engagement influences depositor loyalty. Trust influences depositor loyalty. Trust mediates the relationship between customer satisfaction and depositor loyalty. Trust mediates the relationship between customer Engagement and depositor loyalty.
Analisis Efektivitas Penerapan Sistem Informasi Akuntansi (SIA) Dalam Pengambilan Keputusan Strategis Pada UMKM Toko Besi Bima Raya Grup: (Pendekatan Model DeLone Dan McLean) Beny Rachmanto; Dwiyani Sudaryanti; Nurhidayah Nurhidayah
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 9 No 2 (2026)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/ganaya.v9i2.5304

Abstract

The growth of Micro, Small, and Medium Enterprises (MSMEs) increasingly requires the utilisation of information technology capable of providing accurate and relevant data to support strategic decision-making. In this context, the implementation of an Accounting Information System (AIS) must be evaluated to ascertain its contribution to managerial performance. This study aims to examine the effectiveness of AIS implementation in supporting strategic decisions at the MSME Toko Besi Bima Raya Group by employing the DeLone and McLean Information Systems Success Model as an analytical framework. A qualitative approach with a case study design was adopted. Data were collected through in-depth interviews with the owner, store managers, cashiers, and operational staff, complemented by direct observation and examination of financial records. The data were analysed thematically based on six construct of the model: system quality, information quality, service quality, use, user satisfaction, and net benefits. The findings indicate that the system effectively supports daily operations through its ease of use and alignment with business requirements. The information generated is regarded as accurate, timely, and comprehensive in facilitating inventory management, cash flow monitoring, and sales evaluation. However, the service dimension requires further improvement, particularly regarding technical assistance and advanced feature development. The high frequency of system utilisation contributes to user satisfaction and results in improved stock control efficiency and enhanced quality of strategic decisions. It is concluded that AIS effectiveness depends on the integration of system quality, information quality, service support, and user experience, thereby necessitating continuous evaluation to sustain MSME performance.
Co-Authors Abaida Zuhri Abdilah Irsyad Abrantes, Sonia Pacheco Adam Dharma Syahputra Adhelya Ludfy Pratiwi Agnia Fadillah Agus Salim Ahmad Faiz Falahudin Ahmad Khoirul Imaduddin Ainiyah, Zahrotul Aldo Gumelang Wibiandika Alifiah Salsabilah Allya Dewi Listyani Amarta Fasa, Mochamad Amin, Muhammad Sirojuddin Andi Oktavian Rachmadi Andri Aprian Anggrainy, Devy Anisa Putri Annisa Dinar Anwar, Siti Aminah Arifin, Agus Zaenal Arista Fauzi Kartika Sari Arum Alphinia Arumdhani Al’azhmi Asril Ainun Atiqoh, Nihaya Nazilatul Basalamah, Muhammad Ridwan Bastomi, Mohamad Bela Safira Beny Rachmanto Bhubha, Umi Kalsum Bukhori, Mochamad de Araújo, Deonisio Jeremias Catedralino Soares Dedi Mizwar Umar Delly Isnatani Dalove Setyantoro Deonisio Jeremias Catedralino Soares de Araújo Devi Fajar Indriyani DEWI DIAH FAKHRIYYAH Dewi Rosalina Dhuratun Nuskha Dina Karima Dina Riski Hartanti Dinar, Annisa Dwi Atika Santya Putri Dwi Shindi Syafriyanti Dwi Wulandari Eka Putri Wahyuningtyas Eka Susi Indriani Endang Purnama Sari Enggal, Tria Warsa Era Perdana Erfan Efendi Erin Yuniar Evi Lamitasari Fadillah, Mulkan Ahmad Fahruddin Angga Pradana Farhan Alif Wahyudi Farhana, Nur Zaidah Fathun Ni'am Dwi Syahputra Fathun Ni'am Dwi Syahputra Fauziah, Novita Wahyu Febriati Sari Fikiruddin, Ahmad Firman Rizki Subakhtiar Fitri Ayu Lestari Fitri Hidayah, Ratna Gadis Ananda Galuh Nilam Kusuma Wardani Hadi Sunaryo Handika, Mellisa Fitri Dwi Haq, Moh. Izzul Hariri Hariri Hariri, Hariri Hariri, Hariri Harun Al Rasyid Harun Al Rasyid Harun Al Rasyid Harun Alrasyid Hidayati, Irma Ida Rosinta Ika Zahrotul Jannah Ikbal Hallan Ibrahim Indah Putri Indani Indara Handayani Indriyani, Devi Fajar Intan Kartikawati Ulfa Irawan, Mauladen Jeni Susyanti Jihan Rambu Salsabila Jumrotul Hafifah Junaidi Junaidi Junaidi Junaidi Junaidi Junaidi Kapsir, Kapsir Karina Oktavia Khofifah Khofifah Kirana Yuri Aprilia Maharani Dewi Kurniadi, Dertian Ruly Lailatul Mufidah Latifah Hanum Lavita Safitri Ramadhany Laylati Alifatul Mutmainah Lestari, Peni Dwi Lingga Aprilia Putri Yuana Lisa Mariantini Lutfiyah Lutfiyah Luthfiana, Nuria M. Afani Almaarif M. Agus Salim M. Cholid Mawardi Maryani Sabtu Maslichah, Maslichah Maulana, Moh Irham Maulidah Faradina Meitria Syahadatina Noor Mellisa Fitri Dwi Handika Mifta Khairin Novi Miftakhul Ayu Anggraeni Mirza Febi Andriani Moch. Farid Afandi Moh Adieb Ainur Rohim Moh Farizan Thoriq Moh. Amin Mohammad Bukhori Mufarohah, Risma Muhamad Alam Subayin Muhammad Alifuddin Radinahdi Yamashida Muhammad Syahril Ramadhan Muhammad Ulul Azmi Musthofa Kamal Al Firdausi Nadia Amelia Pratiya Sari Nadya Danah Sabbita Nafa Risky Lestariwati Nafida Hilda Ramadhani Naharani, Vivin Nailiatul Virohiyyatun Ni’mah Nayong Azhaki Damayanti Nihaya Nazilatul Atiqoh Nirwana, Lintang Fajar Noor Shodiq Askandar Normalasari Normalasari Novaya Eky Aidha Pravitasari Novia'atul Aullah Novita Wahyu Fauziah Nur Aidi Indana Nur Diana Nur Diana Nur Diana Nur Hasanah Nur Hidayah Nur Hidayati Nurfaidah Nurfaidah Nurfaindah Lestari Nurhajati , Nurhajati Nurhayati Nurhayati Nurhidayah Nurhidayah Nurhidayah Nurhidayah Nurhidayatul Fitri Nuriyah Trisna Parawangsa Nuzumi, Aminah Panetep Bagus Samudra Peni Dwi Lestari Prasetyo, Aditya Dwi Putri Anggraini Putri Nabilah Putri, Ravayna Yulia Putri, Selvia Sulaksana Andi Putri, Via Karina Qonita Rizka Baidowi Rachmadi, Andi Oktavian Ramadhani, Nafida Hilda Ramadhani, Nuraulia Rizky Ratieh Aldela Megaayu I Redy Arbiansyah Reynaldi Aziz Rifaldi, Mochammad Rifatul Waasiah Rintan Nurulita Arofi Risma Mufarohah Risna Cahya Wijayanti Rohma, Nadia Nor Rr. Febriyanti Arya Kinasih Sadiyah, Chalimatu Sal Sabila, Asa Aisyi Salim, M. Agus Saputri, Olivia Nathasa Novy Selva Fersa Sonia Setyantoro, Delly Isnatani Dalove Shafaratin Nurul Hasanah Shinta Puspitarini Siti Aminah Anwar Siti Asiyah Siti Asiyah Siti Asiyah Siti Jainab Lukfiatih Bugis Slamet Hariyadi Sri Wahyuningsih Sugiarto Abdullah Suharti Ningrum Sulton Sholehuddin Susanti, Diva Dwi Susmayanti, Ratna Lidia Syahrial Shaddiq Syamsiar, Syamsiar Teddy Briand Samudra Titian Khairat Tria Warsa Enggal Ulfa Kasanatul Munawaroh Umi Kalsum Bhubha Umi Nandiroh Veri Rahardian Via Karina Putri Via Krismawati Wahyuningtyas, Nanik Winda Armeinita Wulandari Wulandari, Wike Yosevin Riana Yuni Susanti Ziadatul Inshiroh Ziaratussausan B.P Zidni Karima Zukhruf Dinnisa'Ul Furqana