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All Journal JIPSINDO (Jurnal Pendidikan Ilmu Pengetahuan Sosial Indonesia) Jurnal Riset Pendidikan Matematika FLYWHEEL : Jurnal Teknik Mesin Untirta JURNAL ENGGANO Jurnal Ilmiah Kebijakan Hukum Jurnal HAM Journals of Ners Community Manutech : Jurnal Teknologi Manufaktur Jurnal Pengabdian Masyarakat Bumi Raflesia Journal of System and Computer Engineering JTTM: Jurnal Terapan Teknik Mesin Integrated Science Education Journal JURNAL REKAYASA INFORMASI SWADHARMA (JRIS) Fish Scientiae : Jurnal Ilmu-Ilmu Perikanan dan Kelautan Journal of Applied Agricultural Science and Technology Dulang: Jurnal Pengabdian Kepada Masyarakat JATIMAS : Jurnal Pertanian dan Pengabdian Masyarakat Prosiding Seminar Nasional Inovasi Teknologi Terapan Jurnal Inovasi Teknologi Terapan MCSIJ (Marine, Coastal and Small Islands Journal) : Jurnal Tugas Akhir Mahasiswa Ilmu Kelautan
Yuliyanto Yuliyanto
Universitas Lambung Mangkurat
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Nursing Physics Social Sciences Transportation Other

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Journal : JURNAL REKAYASA INFORMASI SWADHARMA (JRIS)

 1 
REKOMENDASI PERBAIKAN UI/UX PADA APLIKASI SHOPEEFOOD DENGAN ANALISIS USABILITY DAN METODE DESIGN THINKING Yuliyanto, Yuliyanto; Wanda, Sulistianto Sutrisno
JRIS : Jurnal Rekayasa Informasi Swadharma Vol 6, No 1 (2026): JURNAL JRIS EDISI JANUARI 2026
Publisher : Institut Teknologi dan Bisnis (ITB) Swadharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56486/jris.vol6no1.1243

Abstract

The application of information and communication technology in managing digital-based services has become a primary need. One of the rapidly growing sectors of technology use is mobile app-based food ordering services. ShopeeFood, one of the popular food ordering platforms in Indonesia, makes it easy for users to choose and order food from various restaurants on their smartphones. The problems currently faced are less intuitive interfaces, a less-than-optimal user experience, and unclear information, which have the potential to affect user satisfaction. This study aims to establish a relationship between the Usability (Learnability, Efficiency, Memorability, Errors, Satisfaction) construct X1 and the Design Thinking Method (Emphatize, Define, Ideate, Prototype, Test) construct X2 as independent variables and UI/UX (Strategy, Scope, Structure, Framework, Surface) construct Y as dependent variables. Using a quantitative approach, online questionnaires with 15 statements were distributed; 100 responses were obtained and analyzed using SmartPLS, including the Patch Coefficient Test, Validity Test, Reliability Test, and Inner Model. The results indicate that the independent variables, Usability (X1) and Design Thinking (X2), simultaneously have a strong influence on the dependent variable, the UI/UX construct (Y). The Usability and Design Thinking variables are highly recommended for creating UI/UX designs for the Shopeefood application.Penerapan teknologi informasi dan komunikasi dalam pengelolaan layanan berbasis digital telah menjadi kebutuhan utama. Salah satu sektor yang berkembang pesat dalam pemanfaatan teknologi adalah layanan pemesanan makanan berbasis aplikasi mobile. ShopeeFood, sebagai salah satu platform pemesanan makanan yang populer di Indonesia, memberikan kemudahan bagi pengguna untuk memilih dan memesan makanan dari berbagai restoran hanya melalui smartphone mereka. Permasalahan yang saat ini dihadapi yaitu antarmuka yang kurang intuitif, pengalaman pengguna yang kurang optimal, dan ketidak jelasan informasi, yang berpotensi mempengaruhi tingkat kepuasan pengguna, Penelitian ini bertujuan untuk membangun keterhubungan antara Usability (Learnability, Efficiency, Memorability, Errors, Satisfaction) konstruk X1 dan  Metode Design Thinking (Emphatize, Define, Ideate, Prototype, Test) konstruk X2 sebagai variable independen serta UI/UX (Strategi, Cakupan, Struktur, Kerangka, Permukaan) konstruk Y sebagai variabel dependen. Menggunakan pendekatan kuantitatif, penyebaran kuesioner secara online dengan 15 pernyataan diperoleh 100 data  dan dianalisis menggunakan SmartPLS meliputi  Uji Patch Coefisient, Uji Validitas, Uji Reliabilitas dan Inner Model. Hasilnya menyatakan bahwa variable independen konstruk Usability (X1) dan Design Thinking (X2) secara bersama sama berpengaruh yang kuat terhadap vaeriabel dependen konstruk UI/UX (Y), artinya faktor variabel Usability dan faktor Design Thinking sangat direkomendasikan dalam membuat rancangan design interface pada aplikasi shopeefood dengan menggunakan UI/UX
Co-Authors Abda Abda Adha, Adha Adi Pratama, Adi Afriadi, Achmad Afriadi, Muhammad Ahmad Gunadi, Ahmad Aiwa, Toto Akbar Rafsanjani, Alfarobbi Al Aziz, Putra Habib Ambarwati, Indah Widya Amriyeny, Ulya Fajri Anjani, Arrum Puspita Aprilia, Zahra Dhiva Arisha, Andriansyah Oktafiandi Arliansyah, Arul Armin, Andre Hasnuryadi Baharuddin Baharuddin Baharuddin Baharuddin Boy Rollastin, Boy Rollastin Chamro', Wardatul Dafiuddin Salim Dafri, Nastiar Dharta, Yuli Dwi Ramadina, Novia Arista Edy Kustiani Eko Noer Kristiyanto, Eko Noer Eko Yudo Eko Yuliarsha Sidhi Ergiantoro, Anugerah Fadhian, Muhammad Filo Fahas, Exzanidan Fathur Rohman, Fathur Feriadi, Indra Habib Al Aziz, Putra Hakim, Zikrul Harwadi, Harwadi Hasdiansah, Hasdiansah Husman, Husman Ilham Ary Wahyudie Imran, Taufik Jailani Jailani Josi, Ahmad Juanda Juanda Junaidi Junaidi Kon Phin, Lioe Kurniawan, Ade Dwi Kusuma, Rian Laily Muharani Lioe, Kon Phin Marzuki, Slamet Masdani, Masdani Muhaimin Muhaimin Muhammad Faisal Amin Muhammad Subhan Muhammad Syahdan muharram, Muhammad Munawirah, Munawirah Mustopa Mustopa Nina Lisanty Novizal Novizal, Novizal Nugraheni Hadiyanti Nurcahya, Dian Nurcahya Nurdiansyah, Muhammad Nursalam Nursalam Oktoviandi, Oktoviandi Oktriadi, Yudi Parulian Silalahi Permana Liu, Marcell Candra Pranata, Yogi Pratika, Anggun Pristiansyah, Pristiansyah Ramli Ramli Rangga Pratama, Rangga Pratama Razqi, Fadilla Muhamad Robert Napitupulu Rollastin, Boy Sahibu, Supriadi Saputra, Aprianor Teguh Setiawan, Iwan Dwi Simangunsong, Kristian Jubatner Somawardi Somawardi Subarkah, Imam SUBHAN, MUHAMAD Sugianto Sugianto Sujatmiko Sujatmiko Sukanto Sukanto Suzen, Zaldy Sirwansyah Sylvia Madusari Tony, Frans umah, khoiroh Ventani, Embun Wahyudie, Illham Ary Wanda, Sulistianto Sutrisno Wibowo, Willy Yus Andi, Zulfan Zaldy Kurniawan Zulfitriyanto, Zulfitriyanto