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The Relationship between Dual Role Conflict and Work Stress of Female Nurses Putri, Tri Vidia Ning; Hikmatul Qowi, Nurul; Ubudiyah, Masunatul
Fundamental and Management Nursing Journal Vol. 6 No. 1 (2023): APRIL 2023
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/fmnj.v6i1.46989

Abstract

Introduction: Work stress is the most common problem experienced by health workers including nurses. In certain occasion, nurses did series of tasks that not in accordance with their physical abilities, expertise, and time. Therefore, stress associated works was commonly reported. The purpose of this study was to determine the relationship between dual role conflict and work stress of female nurses in the clinical setting. Methods: This study applied a cross-sectional approach. The sample was obtained by using purposive sampling. A total of 80 female nurses involved in the study . Data was conducted by self-report questionnaire sheet instrument. Descriptive and inferential statistics were applied to analyzed data. The significant level was set as p≤0.05. Results: The results indicated that the majority (66.2%) of female nurses experienced high dual role conflict, and most of them (72.5%) experienced heavy work stress. Based on the results of the Spearman Rho test, it was found that the value of p ≤0.001 (p ≤0.05) and the value of rₛ = 0.698. The current study shows strong and significant relationship between dual role conflict and work stress among female nurses. Conclusions: : In comparison to female nurses in the outpatient rooms, one day care, or other settings, those who work in inpatient ward with dual roles presented a higher workload. Stress associated with heavy workload found to be a common. Nurse managers should concern on promoting and supporting working environment by way monitoring work-load.
Nurses’ Job Satisfaction and Organizational Citizenship Behavior in a Regional Hospital: A Cross-Sectional Study Maulidia, Shiva; Masunatul Ubudiyah; Nurul Hikmatul Qowi
Fundamental and Management Nursing Journal Vol. 9 No. 1 (2026): APRIL 2026
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/fmnj.v9i1.75226

Abstract

Introduction: Organizational Citizenship Behavior (OCB) among nurses plays a crucial role in improving hospital performance, service quality, and patient outcomes. OCB refers to voluntary, extra-role behaviors that go beyond formal job requirements and contribute to organizational effectiveness. Although job satisfaction is often identified as a key predictor of OCB, empirical findings remain inconsistent across different healthcare settings. This study aimed to examine the association between nurses’ job satisfaction and Organizational Citizenship Behavior at Ngimbang Regional Hospital, Indonesia. Methods: A cross-sectional study design was applied. A total of 81 nurses were recruited through purposive sampling based on predefined inclusion criteria, including actively working nurses who consented to participate in the study. Nurses who were on leave or had participated in the preliminary study were excluded. Job satisfaction and OCB were measured using structured questionnaires adapted from validated instruments, each consisting of five key indicators. Data were analyzed using the Spearman Rho correlation test with a significance level set at p < 0.05. Results: The findings indicated that 61.7% of nurses reported high levels of job satisfaction, while 50.6% demonstrated high levels of OCB. Statistical analysis revealed a significant and strong positive correlation between job satisfaction and OCB (p < 0.001; rₛ = 0.602). Conclusion: Nurses’ job satisfaction is significantly associated with Organizational Citizenship Behavior. Enhancing job satisfaction through equitable reward systems, compensation aligned with responsibilities, and supportive work environments may foster positive discretionary behaviors and strengthen overall hospital performance and service quality.